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THE MAENA WATER CHALETS AT TUMPAT, KELANTAN.
https://www.youtube.com/watch?v=wzVbifsW_5A&feature=youtu.be

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At 8.00 am, I was briefed by Mr Meri on the task and scope of my work during the siep. Mr Meri is a manager at The Maena Water Chalets. I was placed under housekeeping management. My job is to maintain a clean, sanitary, comfortable and tidy environment at the room. Mr Meri also shows every room at The Maena Water Chalets. There are 10 exclusive family rooms at The Maena Water Chalets. He also tells me the price of each room. After briefing and room surveying, I was instructed to look and inspect each room to keep the room clean and tidy at all times. This examination is conducted three days once. In the afternoon, I was instructed to clean the room because one of the rooms had been checked out by guests. As it was my first experience, I was taught by Mr Meri about how to clean the room.

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At 8:00 am, clean the chalets. Sweep and wipe the table. On this day, there are two rooms to be cleared as customers have been checked out today.

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At 8:00 am, as usual cleaning and wiping tables in the chalets. This morning, I was instructed to meet Mr Jamil, the owner of The Maena Water Chalets. While meeting, he proposed a proposal and made a program or activities for me to learn during the SIEP. Today, he gives me a task and teaches me a marketing strategies. I was told to promote The Maena Water Chalets by using Facebook and Mudah.com. I have to promote the products and services offered at The Maena Water Chalets.

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Work as usual at 8.00 am and end at 4.00 pm. Today, I have been asked by Mr Jamil to make a banner to put on the boat that used to go to the sea for the sport fishing. The Maena Water Chalet also provides fishing packages. I was also directed to find the cost needed to make a banner. I also have to compare the price offered by the banner maker to get the appropriate price. Various designs are made. There a two room that I have to check and clean today.

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Today, I get to know the size of the banner to make a cost estimates from Mr. Jamil. Then, compare two shops that make banners to know the cost involved.  After that, make a room checklist at every room to keep the room clean.

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Today, Mr. Jamil instructed me to make a analysis. I have to use the form that have been fill by the guest who check in to the chalets as a data. This is to make analysis and improvement of the chalets. Data taken is from April to July. Data is recorded in Microsoft excel. There are two rooms to be cleaned today.

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Get started working as usual. Today I have made an average comparison of travellers who come to visit these Chalets. From the data, it is clear that most travellers living in these chalets are from the east coast state. Thus, it can be concluded that the owners of these chalets should be promoting the promotion so they know the existence of these chalets. In the evening, arrange seats and tables for which are reserved by non-governmental organizations.

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Today, work begins at 12 o’clock at noon.  I was been asked by Mrs Zainon to show rooms to the guest and then help her at the front desks. Afterwards, provide a whiteboard for use during the seminar. There is a room to clean.

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Start working at 8 o'clock in the morning. Clean the chalets. After that, clean the two rooms that have been checked out by guests. In the evening, take a boat and record the video of the surrounding to use to promote The Maena River Cruise. This River Cruise by boat along Geting to Golok Rivers that covered a great scenery and fishing village that takes 1 hour.

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Start working at 8:00 am. I have been sweep; wipe the table and arranging the chairs that were used in the event yesterday. Clean up three rooms occupied by non-governmental organizations. After cleaning the room, make a room check list so that no loss of goods and room has been cleaned and can be occupied. After finishing work, I have interviewed the owners of the chalets. On the last day, Mr. Jamil treats me with food. We ate together with other chalets staff.