# data[].attributes.body
22/8/2018

wednesday

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Today is the last day i here.it really sad 😔 to say good bye to them.So today is a bit buzy because all the customer that book the room is came today. So all the room we have to check again if there have any dust before they come here.So today i only sweep the floor and iron the clean cloth only today.After rest, we stay at the counter and i take a picture with the worker and the owner give me a gift before i back home.So i back at 5pm after say good bye to them. This place is really great because their worker is really nice and the owner also kind to me.they teach me what i want to know really patient,it really great because they did even mind if i have alots of question.I hope that this hotel will bigger like other grand hotel.
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# data[].attributes.body
day 9 routine log

21/8/2018

tuesday

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Today is like usually after we came at 8a.m. if have a room to clean we just take a key from worker at the counter and keep the room clean.after clean the room we collect the things that need to wash. after all the room is done,then after that we wash all the dirty cloth. Everday if kak era came late so i  or other worker will sweep the floor in front of the hotel and the staire.So for the rest time,if we do all the work we can rest and eat at that time.if the day we dont have to much room to clean so we can back early. such as at 3pm,it early 1 hour.So today only two room that we need to clean.today only 3 worker came today include me,because the other one is medical leave for 2 day.so i clean the room with other employees because kak era have to work at counter. after clean the room and do all the laundry. Then, i make an interview with the owner because that evening we don’t have any customer

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# data[].attributes.body
day 8 routine log

20/8/2018

monday

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Today is a eight day i work here and its really wonderfull feeling.today also we dont have alots of customer that check in today.So today we mop all the floor at the coridor hotel and sweep all the ceillings.This work we only do once a week.After i sweap all the floor,the employees will mop the floor.After cleaning the floor and did a laundry we all rest at the counter because they have a tv at there and we also don’t have a work today.Then after that we back to work when customer call and want book 2 room with 2 bedroom.So we only clean the dust because this room is already clean.today we all back at 4 pm.

# data[].attributes.body
19/8/2018

sunday

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For today we only pack the hotel things that have arrived yesterday. Such as mineral water,soap,coffee,tissues and other things. Today only 1 room that we have to clean.So i came early than other,i clean the room.its a 2 bedroom,it easy to clean because the customer that stay here is a clean people.So i just change the blanket,pillow and sweep the floor,wash the bathroom and also throw all the trash. After that i dry the cloth. So i learn it from kak era.she said someday i might have to do this alone so that why always watch what to learn everday.This hotel use a washing machine and laundry machine. After all the cloth is dry.So its time to iron and folded the cloth in the closet.That all my work for today.

# data[].attributes.body
17/8/2028

Friday

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Today is a buzy day because many room that we need to clean up. The customer check out about 5 room and some of them is the big room.Today and yesterday we only work at 8.am to 2pm only.So for today the owner will deal with the customer at the counter. So my work today is same like other days that is,have to clean the room.

However today all the four of us divide the job. i clean this big room with kak era.as we can see all the big as usually have to be clean by 2 people. The thing that i have learn today is don’t judge the book by the cover. Because this customer at outside we saw that they are really clean people,they like a rich people.However when we clean the room.OMG its like a battle place!!.But its okay because i can grand more knowledge through this.

# data[].attributes.body
16/8/2018
thursday
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Today i came to work like other day that is  8a.m.However the room that we can clean today only 1 room because all the room is full. then im just sweep the floor and the clean the room. So all the customer check out after 2 day. Today we all work half day.what i like work here is the owner really nice and the worker also nice to me.So that why many people like to stay here.Today some customer break a cigarette dust container. but the way this hotel employees service here is very good because it is not immediately angry with the customer.they only tell the customer that they have to paid because the thing belong to this hotel.The price of that ciggrate dust is only RM10 ringgit and if they want to buy a new one, they can buy it.Work as a housekeeping is a not buzy as i thought because that month is not a school holiday. that why not many customer want to check in.
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# data[].attributes.body
15/8/2018
wednesday
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For today i prepare a small room by my own. yes, because yesterday i have learn from kak era so i know how to manage it.however kak era always look up for me if i need some help.Today i prepare the room early morning that is about 8a.m because the customer want to check in at 9a.m.After clean the room. i go and help other worker in the big room .today we clean about 4 room.and today what i learn is we have patient when clean this room because we can saw something that we even expect such as a really mess room.
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# data[].attributes.body
14/8/2018
tuesday
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For today is a not buzy as yesterday because a lots of customer that have a convocation yesterday have check out.Today is the first day learn how to pack a room and clean the room.This morning I was helped by a hotel worker, kak aina. we started by cleaning a small room first.each day what we have to do is the same thing that is change the sheets and pillow covers, swipe the floor, clean the bathroom and change every item needs such as soap, coffee and mineral water.
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# data[].attributes.body
12/8/2018
monday
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For today like yesterday i have to working in the reception area as well. After all, today we have more customers than yesterday. But the owner give me work half day because in the evening it is not too busy and replaced with the hotel owner. What I learned today and yesterday is we should be answered politely and disciplined when the customer call.
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# data[].attributes.body
12/8/2018
sunday
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For the first day working here,the employees show me how to manage customers who want to check in and out. as well as ways to manage phone calls with customers. i start work here about 8a.m to 4pm today.
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