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Firstly, have briefing in the morning with Mr Meri. Mr Meri is the manager at The Maena Water Chalets. I was brief about the scope of my work and my SIEP activies. I was place under housekeeping management. My job is to maintain a clean, sanitary, comfortable and tidy environment at the room. Before started my SIEP, Mr Meri showed me every room at the Maena Water Chalets. My first activities is do the room check list. I was to make sure the room tidy and clean from dust. At afternoon, do the housekeeping as one of the guests was check out. As my first experience, Mr Meri teach me on how to clean the room. At 5.00 pm, I finish all of my task and went home.

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Started my second day at 8.00 am in the morning, swipe the floor and wipe the table. Clean two  room ( Jenahak and Tenggiri - name room's) today as customers have been checked out today.

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Started work at 8.00 am in the moring. Have a meeting with the owner's of The Maena Water Chalets. During the meeting, he was prepared and make a list about the activities that I can do and learn during my SIEP. First activities was promote the chalets to other using social media like Facebook and mudah.my. Firstly, I was directed by him to took the new picture of the chalets that can be used to promote the chalets.

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Started my works at 8.00 am as usual. Today, I have been asked by Mr. Jamil to make a few design of banner. The banner will be put at the boat that used to go to the sea for the sport fishing activities. After make a design, I had to find the cost to make the banner. There are two room that I had to check and clean today.

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Today, knowing the size of the banner to estimates the cost. I had to compare the banner's shop area Tumpat to know the cost involved to make a banner. After that, do the room check list. The room need to be check three day per once to make sure the room is ready to use if guest want to check in.

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Today, Mr Jamil give me another task. Next activities is to make a analysis. Using the form that fill by the guest who check in at the chalets to make a analysis. Firstly, I have to enter and fill the data guest in Microsoft Excel.

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Started working as usual. Today, I had to make an average comparison of travelers using the data that I recorded in the Microsoft Excel. At evening, I had to arranged the table and seats for which are reserved by non-governmental.

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Today, I start my worked at 12 o'clock at noon. My task today was showed room to the guests and help Mrs Zainon at the front desk. Afterwards, provide a whiteboard to the guest that will be use during the events. There is a room to clean.

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Start working at 8 o'clock in the morning. First activity was clean the chalets as there are rubbish as there are an event last night. After that, I was been asked by Mr. Meri to clean two room today. In the evening, take a boat and record all the surrounding. The video will be used to promote the Maena River Cruise. This river cruise by boat was along Geting to Golok Rivers that covered a great scenery and fishing village.

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Start working at 8:00 am. I have been sweep; wipe the table and arranging the chairs that were used in the event yesterday. Clean up three rooms occupied by non-governmental organizations. After cleaning the room, make a room check list so that no loss of goods and room has been cleaned and can be occupied. After finishing work, I have interviewed the owners of the chalets. On the last day, Mr. Jamil treats me with food. We ate together with other chalets staff.

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Aina Syamimi Binti Yusof
H16A0019
Dr. Wan Mohd Nazdrol Bin Wan Mohd Nasir

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THE MAENA WATER CHALETS TUMPAT, KELANTAN

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Aina Syamimi Binti Yusof
H16A0019
Dr. Wan Mohd Nazdrol Bin Wan Mohd Nasir