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1.) Issue:  I'm not known for my communication skills hence why I end up letting people talk over me. Often times, I end up staying silent and let other people talk for me. While it's ideal for situations where I can't articulate my thoughts well, it can lead to miscommunication at times.

Solution: An appropriate solution is for me to learn how to talk for myself. I should realize that my thoughts will be best explained by me and that I should take charge of the conversation if I'm one of the main people in a conversation.

2.) Issue: Back in Junior High School, our class president had walked out of the classroom in tears after the class went on and be noisy as they were scolded.

Solution: The class should've understood the situation and stayed silent. Listening to the class president should've been their top priority rather than doing whatever it was they were doing.

3.) Issue: Social media can be a dangerous place and often times, malicious and emotionally immature people will see it as a chance to prey on an unsuspecting person and create an issue by making an existing problem about themselves through twisting the other person's words to fit their agenda.

Solution: While I understand that social media and real life can present two different ways of dealing with the issue, I say that a solution would be to call out and correct the other person's attempt to manipulate the victim's words so that the truth will be known. If it wasn't enough, then it's best to keep them blocked from your account so as to curate your feed.

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SITUATION 1: HOME
I am the youngest of five, and I've always been part of the audience, always branded as "too young" to speak up.
SOLUTION:
I learned to stand my ground. On family meetings, I started speaking my mind. I no longer shy away from my family and learned to effectively get my message across them by making them understand my perspective and how calmly my aura exudes "listen".

SITUATION 2: SCHOOL
When I was in 12th grade, my best friend and I were partners in research. I was busy because of secretarial duties for an organization, and she felt alone doing our papers. I failed to tell her my part of the paper was done, so she was left worrying about our progress.
SOLUTION:
I explained my situation to her, and assured her that I wasn't leaving her hanging. As soon as she knew about my responsibilities and how our paper was right on track, she became calm and we apologized to each other for not communicating properly.

SITUATION 3: WORKPLACE
In a BPO company, agents are required to attend to the customers' needs.
SOLUTION:
An agent has to have a process to listen actively and respond appropriately, in order to efficiently resolve the customers' dilemma.

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1) When talking about politics, people tend to drift away from the original conversation and shift into attacking each other personally. It is important to be responsible in communicating to others about one's political beliefs. Aside from that, it is important to be concise and be concrete, that is to stick to the point and stick to the facts.

2) I love playing video games, and I don't always play well. In gaming, trash talking is popular as it makes the game more fun and exciting. However, sometimes, it is a bit too loud, distracting, and frankly, unnecessary. I find that people play better when team communication is done courteously, and when information is given clearly.

3) Going on a date with someone gives you the opportunity to get to know him/her. When you spend so much time on your phone while on a date, your date would think you are uninterested or bored. He/she would not feel good, and may not want to go for a second or third. To avoid this, it is important to be actively listening and to contribute to the conversation. Aside from that, when dating, it is important to be truthful and honest. It would not be good to pretend to be someone totally different in the long run.

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Situation 1:
I used to be an active member to one of the church's organization called PYCC a year ago. We are one of those who organized activity/programs during fiesta or when there is a celebration. Usually, some of our members are not able to hand some help every time there is an activity because of personal matters (ex. conflict of schedule). The President of the organization starts to gossip as to how that member failed to help. As a result, some members got upset and leave the organization.

Solution:
Our President should strive to understand how others couldn't make it as we all have different responsibility. Also, she should have address the issue directly to the person.

Situation 2:
Now that I have reached college, I found out that I lack of knowledge. I am very not confident with my answers. I forget easily. In oral participations, I palpitate so much. I am afraid the teacher might call me. I mental block effortlessly. So, in every group activity, I am the last person who submitted my part.

Solution:
I should be an active listener to my teachers and should have work harder in order to gain more knowledge. I should give myself time to earn my confidence back.

Situation 3:
Few years ago, I  often experience  severe asthma attack. I always put in mind that my medicines are expensive and I hate antibiotics as well. In my mind, salbutamol is the solution, which is true. But what is not right is, I hide my condition to my mother and I am afraid my family would find out. Out of fear, I bought ten salbutamol branded tablets and drank the three of it because I thought my asthma would disappear if I drink more than one (lol). Consequently, after an hour, I got dizzy, I don't feel the ground under my feet, my weight is so light, I am sleepy yet I am scared to sleep. But drowsiness beat me up that I fell asleep from 1pm until 7pm. I suffered from overdosage.

Solution:
I should always be honest and be very vocal with my health conditions to avoid worse situations.

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There are moments in life when we are called upon to be comforting, but words fail us. Struggling to find the right words, we end up having an awkward conversation with our distressed friend. Even more, there are some people who just do not understand the importance of mental health so they end up inflicting more pain instead of offering comfort to the person. This is a time when the ethics of communication is put to question.

Situation #1:
John has been down for months; he thought he was getting better but the burdens he have been carrying grew like a mountain. He decided to open up to his boss and filed for a break. The boss was not listening attentively; he said that John is only faking it to escape work and that others had it worse than him.

Appropriate Solution:

When dealing with mentally distressed individuals, it is imperative to listen and be courteous. Providing unconditional support without judgement is much more helpful to that person’s recovery.

Situation #2:
Sam revealed her fear and anxiety of her boyfriend to Rielle. She explained further about how toxic and abusive he is to her. Although Sam does not want him to know about it, Rielle thinks it is helpful to tell Sam's boyfriend about it. She also thought it is an interesting story to share with her other friends.

Appropriate Solution:

Everyone should practice confidentiality in conversations. When we gossip about a sensitive situation, we are not only feeding our minds with toxicity and judgment, but more importantly we are also adding insult to the injury of the victim. To have an ethical communication, one should be able to respect privacy and confidentiality.

Situation #3:
During a discussion with her friends, Manda admitted that she has been diagnosed with severe depression. Troy, who has not seen a psychiatrist, acted like he was also depressed; he said that he had it worse than Manda and began talking about fictional personal problems that are exaggerated in order for his friends to sympathize him too.

Appropriate Solution:

Learn to read the room, but more incomparably, maintain your truthfulness and honesty in conversations. When you lie about having mental disorders, you are adding up to the mental health stigma that is already prevalent in our society. Moreover, since it is not easy to find out who fakes their situation, we should always be courteous to our fellowmen.

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Situation 1:
It was my first day as a part time worker, and the head in our office explained to us the process of what we are going to work on that day. While I was working on my table, I was having a hard time on operating this particular software application I was working on which led me to redo what I have started. The head in our office passed by me and asked if I was having a hard time and I said "No Ma'am" because I was afraid that she might scold me. And in my mind, "I should've said yes".

Solution: I should have been truthful and honest during that time about my situation so that I would have an idea how to solve that issue and I should've not let fear crept in me since asking for help will allow me to learn and improve.

Situation 2:
Me and my friends haven't met for a few months due to the conflict of our schedules in class and work. We had a get together when everyone was available on that particular day. We had a lot to talk about and we ended up interfering each other to the point that we jumped from one story to another even if we haven't finished talking yet (lol)

Solution:  We should've let someone finish talking before we share our own stories and would've strived to understand the context of the story of the one who is talking.

Situation 3:
My mother ordered me to go to the grocery store to buy some necessities. She told me about what products and items to buy but I wasn't paying my full attention to what she's saying so I ended up buying some of the products  and items wrong.

Solution: I should be active in listening whenever my mother orders me on what to do or buy next time so that I won't make the same mistake again.

Abella, Chiendy A.

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Over the years, there have been many instances in my life where I have witness unethical communication. Although some of which were already discussed among the involved people, I still find it quite awful how particular barriers may cause the misunderstanding and confusion in a certain communication process. The following are some of the instances I have encountered when ethical communication was put into question:

Situation 1
I used to be a member of a school organization back in the day. During that time, we discussed key issues to convey our thoughts and make plans for upcoming events. However, as we were making preparations, a few of our colleagues were engaged in their own conversations on something completely unrelated. As a result of the implicit disrespect she received as a speaker, our previous leader quickly raised her tone and became enraged.

Solution 1
When someone is speaking in front of a group, it is critical that everyone pay attention and stay as focused on the speaker as possible. If all of the members had paid attention to the speaker or our leader, then ethical communication would have taken place.

Situation 2
I have a friend who has always been accused of being angry due to her loud speaking voice. Although she was talking normally and without any negative feelings, she still has been asked several times if she was angry. Perhaps, her tone of voice may give people the impression that she is angry and may lead to confusion of the context of the communication process due the way she speak.

Solution 2
It would have been better if my friend would practice speaking more calmly without raising her voice. In this way, she would not be accused of being angry and the message she wanted to deliver would be much clearer.

Situation 3
Recently, I have been seeing a lot of Facebook posts on my timeline regarding politics. Yet, I am dismayed with how unethical people can be when communicating with one another. There has been several ad hominem comments that I have seen and bashful negativity directed towards the person they are talking with online.

Solution 3
I am well-aware that communicating online is indeed difficult, most especially that you may not even know who are you communicating with in the first place. Yet, in cases like these, people should avoid giving negative comments to another person as it only makes the communication process unethical. Instead, it would be ideal if everyone would practice the famous saying of "seek first to understand and then to be understood."

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Situation 1.

Issue: A teacher discussed a certain topic then gave his/her own opinion regarding the topic without knowing that it's already insulting to the students.
Solution: The teacher should speak non-judgmentally and must know the topic well and his/her purpose of communicating.

Situation 2.

Issue: A child did a little mistake then his/her parent got mad about it and yelled at the child using a loud voice and negative tone.

Solution: A parent must strive to understand his/her child to also be able to know the reason behind a child's mistake. A parent must also avoid negative tone and adjust his/her speech for it affects the child's mental health negatively.

Situation 3.

Issue: Workmates are planning for their upcoming team building but they're not able to make concrete plans yet because they keep interrupting each other when someone is talking.

Solution: Workmates must have active listening to know when should he/she peak up his/her thoughts and also to avoid interrupting when someone is still talking.

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Situation 1: Workplace

A business partner is pressuring my cousin to make misleading claims about a product or inflate pricing. This kind of stress will only harm her company's reputation in the long term. When a false claim about the product is made, speak up and carefully tell the facts about the product in ways that everyone can comprehend. She may have to delay or cancel a discussion if she is forced to inflate a product's value or charge more than it is worth. To make a profit, don't compromise your honesty in commercial interactions.

Situation 2: School

When I was back in high school, my classmates fought over something and they did not realize how hurtful their words were because of their anger. I've realized that being face-to-face with someone encourages them to say what's on their mind, frequently without pausing to consider their words. When they realized how inappropriate their response was to each other, they apologized right away. This is when the importance of respect and consideration before saying might change slightly depending on the communication setting.

Situation 3: Home

My sister asks me to wash the dishes but I was busy with my school work to respond to her, so she got mad, and I told her that I have a lot of school work to do and it needs to be done. When replying to this circumstance, we must always remember not to use a negative tone of voice. When uttered with a sarcastic, insulting, or contemptuous tone of voice, words that appear neutral can become provocative, leaving the listener feeling hurt and humiliated. A mild voice tone can be taken as lack of confidence, but if you speak too loudly, you will be perceived as hostile.

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Inocando, Ma. Angelie D.                           Activity #1.2

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Inocando, Ma. Angelie D.                           Activity #1.2

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Situation 1:

The sales manager of the company talked to his coworker and lied about the number of customers they had in a month in order to have a rosy picture about the current status of the company.

-To have ethical communication, the sales manager should be honest with his coworker and tell the truth about the current status of the company. He should be transparent, without omitting the decreasing number of customers, so that they can work together about that and succeed in their short- and long-term goals.

Situation 2:

Lea was being asked by the teacher in your class recitation. She expressed her opinion about the topic but you were opposed to what she said. You suddenly voiced out your opinion interrupting her in front of the class.

-Wait for your turn, do not interrupt her while she is talking for it is rude and can make her less open. Be courteous and ask first if you want to state your opinion. You should also actively listen to what she is trying to say instead of choosing what you only want to hear.

Situation 3:

Your mother called your brother to help her in pushing a heavy cabinet. Your brother did not listen and continued playing an online game. You got pissed and ended up raising your voice at him to call his attention which later on turned into a heated argument.

-You should keep your tone neutral or positive for your tone can alter how the message is being understood by your brother. Avoid being rude, be polite, and have self-control to avoid unnecessary confrontations or arguments.

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-Nicole Tusit
Situation #1:
The university's intramural is fast approaching; however, Block A has not prepared anything for their booth yet. The block decided to meet and discuss what to put up to patch up their delay. As soon as the class mayor asked for any ideas, the whole block started talking, confusing the mayor. The mayor then shouted angrily.
Solution: In times like this, it is best not to interrupt others as the messages cannot be addressed all at once. Moreover, using a negative tone when discussing does not help the situation. One should take responsibility and admit the wrongdoing. Instead of shouting angrily, it should be in a loud and commanding/authoritative voice.
Situation #2.
After receiving bad news, A couldn't focus on her job and wanted to call it a day. However, she still has a meeting to attend and pending tasks. As the conference ended, A did not understand a word and felt frustrated.
Solution: A should be truthful and honest; thus, she should admit to her head what happened.
3. While dining with the family, B's father shared his day and their plans for the weekend. Unaware and absentminded, B did not notice that her father was calling her not until her brother nudged her.
Solution: One should actively listen and understand the message delivered.

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1. Whenever we have a group activity, one of my group member will interrupt our discussion with nonsense topic.

-that time when a member suddenly interrupt you, that member should let you finish what you are saying instead of interrupting your idea.

2. At my aunt's house, I suddenly broke a important thing. When my aunt fount out, she ask me who broke her favorite vase, but I pointed my younger cousin that he broke it.

- In this situation, we should never lie in something that we are guilty to do such thing. We should tell them the truth that we have done something bad because dishonesty is a big hindrance in a communication

3. I had a friend that has different belief, but I still respect his opinion because we are friends.

- In this situation, I still respect what my friends' perspective because people has different opinions as well as my opinion/beliefs.

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Issues regarding communication are inevitable. Thus, the following situations below are some of the problems where ethical communication is put to the question:

1. Bringing out hot issues at a dinner table might not be the best idea. It could be a failing grade of a family member, a failed job interview, or a sensitive topic as a whole. This situation is prevalent inside a household. All family members are gathered and asked some burning questions that they don't want to talk about. Hence, it will only lead to an argument with no sense of ethicality. I think the best way to address this situation is to assess the ambiance of whether it is good to bring it up. Talk to that family member in a private space where they could openly be comfortable talking it out. Always strive to understand and speak non-judgementally, for they also need your comfort.

2. To interrupt and ask a question to the webinar speaker is rude and disrespectful. Sometimes, we're not patient enough to keep our questions at the end of the webinar, so other people start interrupting the speaker. However, let us be responsible receivers and actively listen to the message.

3. At least once in your life, you have witnessed a teacher arguing with a student. This isn't a common sight, but a conversation can be very informative in such ways that both of you benefits if only it is handled well. Both should understand each other's points, be courteous, especially when talking to an elder, and actively listen, for it is one of the keys to a healthy communication.

Eden May N. Cole
BS Psychology 1A

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Situation 1:
When a friend starts talking about something private in front of a lot of people.

Solution:
Stop that friend. Let them know you're not okay with how she randomly talked about it in public without your consent. Ask if it will be possible for that friend not to do that once again, and if he/she is not okay with it; probably should stop meeting that person if it happens more than it should.

Situation 2:
When a family member calls me from downstairs and couldn't tell me what they need from me while I'm still upstairs but once I come down, they want me to get something which is located in the second floor. This doesn't just happen at home, it happens in school and work settings too.

Solution:
We all have different ways of doing things. Some may want the hard way and others could like the easy way and I like the easy ways. Waiting for me to come down just to ask me to go back up isn't only wasting my time and effort but someone's patience too. Once you need something from another person, be concise and be respectful to avoid any hard feelings developing.

Situation 3:
You're talking and interrupted purposely so that he/she gets the attention.

Solution:
To avoid conflicts with one another, people really have to learn how to listen attentively to the people talking; not just in front of them but also the one's involved in the conversation. You can't just go ahead and stop their talk because you need this or want that. We gotta learn how to excuse ourselves and join or put the conversation on hold to politely say what we want to say. There is nothing wrong with being polite.

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Situation 1 - Home

A few nights ago, my sister and I decided to make a list and talk about the budget for our monthly grocery shopping. While making the list, she asked for my opinions about certain brands, which one was better and the like. I was so engrossed with the series I’m watching that I just kept on nodding my head to anything that she says. Well, at this point, she raised her voice and called my attention. We then get into an argument because we both know very well that she can do it alone yet at the same time I also understand that she needs my help so we can finish it faster since we still have a lot of assignments to do.

Solution: In order to have ethical communication, I have to listen actively, be specific and timely with my feedback and lastly, accept my responsibilities for after all it would make things easier on my end.

Situation 2 - School

Two years ago, I was assigned to be the leader of our business proposal project. I had so much trust in myself that time that I volunteered to do the ppt presentation even when I was proofreading the paper and reviewing the products. I asked help from my group members yet I didn’t specify the task that I wanted them to do because I was unsure of everything that we were doing. Luckily, we were able to get back on track when I realized that I didn’t trust myself enough, for them to also trust and enjoy what we were doing.

Solution: I have to be clear and complete with the message that I deliver and strive to understand that whatever my group mates do, they will always do their best. Lastly, I would appreciate their efforts and not judge them whenever they make a mistake.

Situation 3 - Workplace
*inspired by the k-drama netflix series, forecasting love and weather*

In a monthly meeting, the director of KMA looks for the director of Chief Team Two. She was running late and called one of her co-workers to let the senior forecaster start the meeting. Despite the efforts of the other members in convincing the senior forecaster , he never moved a muscle. The director of Chief Team Two arrived , managing to calm her senses and eventually started the meeting. After the meeting, the director asked the senior forecaster ,"why didn’t he start the meeting without her?" , he replied with “You didn’t give me the order directly. It would be unfair if I started the meeting without your proper consent.”

Solution: Be clear with your audience. Since the director didn’t directly reach out to the senior forecaster he didn’t feel comfortable in starting the meeting. The director should have also been truthful and honest on her reason why she was running late and considered the receiver’s preferred communication channel.

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1st situation (school):

When I was in Junior High School, my class adviser held a debate activity for the whole class. It was about abortion and I was assigned to the opposition side of the issue. It was smooth at first, both sides were able to express their thoughts in a free yet organized manner. After some time, the rebuttals became heated, the class was in chaos, both sides were aggressively expressing their arguments and the debaters were not able to complete their statements because we were all caught up with our emotions, interrupting and cutting off each other.

This situation is anchored on the ethics of communication, specifically, the "do not interrupt others" and "strive to understand"; and in the principle of being courteous.

Appropriate solution/s:
The moderator should have managed the flow of the debate properly. Additionally, the class should have respected the debaters' perspectives and strived to understand their point of view. The debaters should have adhered to the rules of the debate, respecting each argument, giving each other enough time to state their thoughts; Thus, not interrupting each other.

2nd situation (school):
I was having my usual morning class and my classmate was assigned for reporting. After she discussed the topic, the subject teacher asked her a couple of questions in the English language because the subtopics were incomplete, but my classmate answered in Bisaya, definitely pissing off my English teacher.

This situation is anchored on the ethics of communication, specifically in considering the receiver's preferred communication channel, and in the principle of being complete, concrete, and clear.

Appropriate solution/s:
Considering the fact that it was a formal, graded, and intentional communication, my classmate should have catered to our teacher's channel of communication. As a student, that class aimed to improve our English skills, and answering in a different language has left a bad impression on the receiver, and also implied disrespect. The incomplete topics of the reporter made us, the receivers, confused; with this, an unsuccessful communication took place, thus all the related facts, shreds of evidences, and other supporting details of the main topic should have been discussed.

3rd situation (home):
It was lunchtime, my sister was hurriedly climbing the stairs, telling me to come down and eat. Since I was inside my room, I shouted, telling them I was coming down in a minute for I had something to finish first, and it is important to note that I was focused on my task at the time my sister distracted me. Then, my sister interpreted my tone as a negative one and we got into a fight.

This situation is anchored from the ethics of communication, specifically, the "avoiding negative tone", "striving to understand", and "active listening", and the principle of being courteous.

Appropriate solution/s:
I should have exercised active listening. I should have strived hard to understand and appreciate the efforts of my sister. Lastly, I should have avoided the negative tone and maintained a courteous response, even though I was a bit annoyed at that time. Despite the fact that I was interrupted with my work, I should not have shouted the negative tone that caused the misunderstanding.

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1:
A coworker or colleague told you to do something that he/she was supposed to do.
He/she basically passed his/her job to you without your knowledge.
- That colleague was dishonest. He/she should have told you that it was actually his work but he needs your help instead of saying that it was for you to do.

2:
A friend told you to clean up after your own mess with an angry tome of voice.
- That friend should have told you to clean up in a way that won't hurt your feelings.

3:
While you were sharing your opinion to the whole group, your friend suddenly
started talking about something else.
- That friend should have let you finish what you were saying instead of interrupting abruptly.

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#1
Client issues will always arise in the workplace. For example, a customer complained about a product she purchased from your store. The broken product wasn't your fault and only due to the mishandling during delivery.

Solution:
Instead of arguing that it wasn't even your fault and refusing to compensate, try to understand your customer's predicament and accept your responsibilities as the seller. You, as the seller, must assure her that you will seek solutions to her problem.

#2
You were assigned an investigatory project at school, and you were the group leader. Your idea includes using efficient fertilizer to accelerate the growth of plants. One of your members recommended a better technique to increase the effectiveness of your fertilizer. Instead of listening to him, you silence him because you believe your method is ideal. As a result, your fertilizer did not perform as effectively as predicted by your groupmate, and you failed your defense.
Solution:
You being the leader of the should also value the suggestions of others. You, as the leader, also must listen to them because they might have better ideas than you.

#3
Your mother asks you to do something or buy something in the middle of online classes. You were too busy to respond to her, so she got angry, and you told her you were in the middle of an online lecture.

Solution:
We must constantly remember to avoid using a negative tone while responding to this situation. Otherwise, we risk hurting our moms' feelings. We should treat our moms with respect and speak to them courteously.

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3 Situations in Workplace, School or Home where Ethical Communication is put in Question

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3 Situations in Workplace, School or Home where Ethical Communication is put in Question

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~ Michelle Carmel E. Kabristante

1#

Gossips and Rumors spread around the public, whether on social media or from the people's sayings. Others can avert their attention to important topics, but others can't help but think about that certain issue/s. To confirm this news are fake or real, we have to look through sources linked to that issue to understand the situation at hand.
"STRIVE TO UNDERSTAND"

2#

Everyone has their own preferences and beliefs. Some may respect your opinions, and some may fight you over that opinion of yours. It is okay to promote over which one is better but keep it in the right tone of voice and well-mannered way. This way, we can confront others without any hostility. "AVOID A NEGATIVE TONE"

3#

When one speaks up to share a piece of information or opinion, one must attentively listen to every detail of the message delivered. It is to avoid misunderstandings to create misinformations. For the speaker who wants the people to listen to your messages, you have to start being creative and be more interactive for audience participation such as asking one person a question while keeping the message clear and concise for a better understanding and pique the one's interest.

"ACTIVE LISTENING"

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1. In my line of work, I communicate with the Chinese so there are instances when it is hard to understand them when they speak due to their accents. With that, it is important that we listen actively and strive to understand in order for us to communicate effectively. Because we come from different places and speak different languages, we should also avoid using a negative tone when speaking to them so they do not misinterpret and think we are angry and whatnot.

2. At home, we have very different personalities, some much more sensitive than other, so it is inevitable that when a message is being relayed, it could mean differently to the receivers. In order to refrain from misunderstanding one another, we must avoid using a negative tone, so we do not unintentionally provoke one another, we should also listen actively and strive to understand what the other is trying to say.

3. Because the people in school come from different places, have different principles and beliefs, it is important that despite our differences in many things, we should speak non judgmentally so we do not offend those with different opinions. With school being held online, miscommunication could occur more often, so when speaking to our classmates and even professors, we should listen actively without interrupting them while they speak. We should also avoid using a negative tone  and we must speak truthfully and be honest with our opinions especially during group works so they do not misinterpret the message we relay.

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Situation 1: (Workplace)

The head of the company, Mister Clip, was talking about plans on how to boost their sales. He then asked questions to his colleagues and noticed that they were absent-minded as they could not answer him rightly.

Solution: Firstly, mister Clip should find reasons why his colleagues were not attentive in the discussion. Secondly, adapt and make necessary changes. If they were bored, mister Clip could make his discussions shorter, straight to the point, and indulging. And lastly, always ask questions to maintain their attentiveness.

Situation 2: (School)

Miss Dialect was discussing the class' assignment, and then suddenly Zack burst out laughing. Miss dialect was offended. She stopped and said goodbye to the class.

Solution: Zack should know that it is inappropriate to interrupt someone who is still talking.

Situation 3: (Home)

I just broke a vase. When Mom found out, she was frustrated and asked me who did it. I pointed my brother, and it caused a fight between us three.

Solution: Never lie in a conversation. Open yourself, be honest and sincere. Dishonesty is a big hindrance to effective communication.  Be true so that you and the one you are talking to relate and understand each other.

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First Situation:

I have noticed especially during the face to face classes that only a few students pay attention to what is being discussed by their teacher in front of them, most students are present but their minds are somewhere else. They hear but they're not actually listening. One method that could help solve this issue is by making the class discussion interactive, the teacher should devise fun class activities where the students would be able to enjoy, be concise with his/her points, and ask feedback from time to time to make sure that his/her students are listening and learning well.

Second Situation:

With the Presidential Election coming up, people share their political views and stands, and this sparked up many political discourse. As a Filipino who only wants a bright future for my country and countrymen, I am very open about my political stand both in social media and in the actual set-up. I have been part of many discussions, and I always make sure to remain courteous even when there are people who are very closed-minded, rude, and are not making any sense.

Third Situation:

Meet ups with your friends are all great and cool until everyone starts talking and you don't know which one to listen to.
Interruptions during conversations are common in my circle of friends. It all starts with one topic and one speaker, and then comments keep being added while the speaker talks until we finally lose track of the topic. It gets confusing and exhausting sometimes, so whenever this happens, I would hold my hand up and tell them to let the one who is speaking finish before giving feedback.

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1. In the workplace, everyone has stated that they have come and are ready for the day's activities at the office, but one member has not yet arrived but has stated that they have arrived early. Because each member of management is in charge of a different aspect of the presentation, it is critical that everyone be present to confirm that everything has gone according to plan. Missing this meeting could signal that one of the team members hasn't finished their part of the project and isn't ready to help during the training. To avoid difficulties like this, each member should be truthful and honest.

2. In school, in group projects, there are times when having various ideas might generate misunderstandings within the group; it is preferable if you let each person speak about their ideas and be honest about it. This is preferable than appointing someone to make decisions for everyone and having some members disagree; this way, the group avoids misunderstandings and can complete the project before it is due.

3. At home, not respecting one’s privacy and being nosey or privy with someone’s personal businesses. It has always been an unspoken rule in our household that children must not meddle with the problems of the adults, which is why if someone defies this rule, we must communicate clearly and explain why this is not appropriate.

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1. Strive to Understand
I experienced meeting a deaf person once. I do not know how to execute sign language and she couldn't understand what I am saying so she wrote in a piece of paper what she's trying to say and I wrote back my reply.

2. Avoid a Negative Tone
My mother has hearing problems that's why when I raise my voice she got mad. I tried to explain and make her understand that I am not raising my voice.

3.  Do Not Interrupt Others
When my friend is talking about her struggles in online class, I will listen attentively and try not to interrupt.

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Situation 1: John has a healthy conversation with Paul via Messenger about politics. After reading his arguments, John takes the turn to share his thoughts though they oppose Paul's ideas. The tables turn when Paul suddenly interrupts John and prefers to stick to his beliefs.

(Solution: John must provide clarity regarding his point of view plus support his claims with factual information. Also, he must be truthful and honest regarding the weaknesses of his points. Paul must also be courteous by not interrupting John and must strive to understand the opinions on the other side of the spectrum.

Situation 2: While Angela was traveling to the Eiffel Tower in Paris, France, she asks for directions to the nearest café from an old French man. However, the man speaks a little English. Angela cannot understand him. So, she sets a negative and sarcastic tone on him.

(Solution: Angela must accept the responsibility for her actions that hurt the old man. In speaking, she must be clear with her intention and aware of the old man's ability to speak English. She must be courteous and avoid a negative tone by translating some of her words to French and patiently providing simple English terms. This way, she can alleviate the effects of language barriers between her and the man.)

Situation 3: The marketing manager calls everyone to be present in a meeting. The purpose is to brainstorm ideas about their new marketing project of the company's new product. Everyone participates and shares their thoughts. However, the manager judgementally criticizes each idea and is not eager to listen to her team.

(Solution: The manager must actively listen to her team's thoughts and ideas. She must also speak non-judgmentally by asking for further feedback or clarity from other members. She must also avoid a negative tone and strive to understand the differing suggestions of her team.)

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Situation 1
If someone is talking about something at school. It is best to pay complete attention to the speaker.

Situation 2
When we talk about something at home. We speak one at a time, respecting who is speaking and allowing that person to finish their message completely before responding.

Situation 3
My part-time job allows me to interact with a diverse range of people and cultures. I agree that cross-cultural communication can be challenging because words can take on different meanings and cultural norms. However, I learned that when communicating with people from different cultural backgrounds, it is critical to account for cultural differences in order to avoid offending someone.

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Workplace
Competence is one of the factors that keeps employees at work doing their jobs. However, cultural and racial differences might lead to misconceptions. It is important to be courteous when conversing and to respect one another's differences.
School
It is not new for students to complain about their academic responsibilities, especially when there is so much to complete. There are times in school when irritations and anger are unavoidable. To minimize misinterpretations and misunderstandings, it is best to cool down first before conducting interactions and communications when we are experiencing these sentiments.
Home
One of the most misleading things of how we interact with our parents is how we convey the message that we have already created in our mind. For instance, when we ask permission to go out with our friends and end up saying absurd things. This causes our parents to be suspicious of us. Since we are requesting permission, it is preferable to speak calmly, truthfully and politely to our parents.

Candia, Denisse Kharl N.
BS Psychology - 1A

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Situation No. 1: My friend tells me that she is already nearby our house to pick up a book of mine that she wants to borrow. I then ask her at precisely what time she might arrive so I can ready myself to go out, but she proceeds to tell me that she’ll come shortly.

Solution: Being clear and complete alongside being truthful and honest is crucial for the receiver to know what to expect. If my friend had been clear and complete and told me she would arrive at 9:30 AM or around 9:30 to 9:35 AM because she is still 30 minutes away, I would have been able to adjust my time and prepare myself before she arrived. If she were truthful and honest about her distance, I would have also already expected that I needed to wait for at least a couple of minutes rather than waiting for a while only to realize that “shortly” meant twenty-five to thirty minutes for her.

Situation No. 2: Most pro-Marcos supporters I know almost always insult me when I ask them questions that they cannot answer. They would call me names, harass me, and even insult me however they could.

Solution: No matter how much they do outrageous things to me, I remain courteous and concrete when I communicate, so they know that I am still respectful, laying out facts, even when they are not. I also perpetually strive to understand where they are coming from, listen to them, and speak to them non-judgementally.

Situation No. 3: My old friend is a business owner, and everytime she is asked about her products, she immediately points out the advantages and forgets about their cons. She also ignores her past consumers’ reviews.

Solution: To be concise and complete is critical for any business owner. It may be helpful to her business if she is honest about what she sells, listen to her products’ consumers, and above all, accept the responsibility that her position comes with.

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Situation #1 - After expressing your stand about a certain social issue, a classmate of yours approaches you and tells you that your perspective is wrong and theirs is right. You disagree because you know that your side is more morally sound.

Solution: Instead of responding to them in a lashing out manner, you maintain a formal and calm disposition while laying out your facts concisely and concretely.

Situation #2 - Your boss has come to warn you of your tardiness in the office but said so in a formal tone. The reason why you are always late is because there is a lot of responsibilities to do at home and you can feel the mounting stress and pressure. You start to feel emotional in front of your boss.

Solution: You accept the feedback that was given to you for your tardiness without malice. You remain professional and be complete with your message by apologizing and admitting to the mistake and that you will find a way to be more punctual. You do not overshare your reasons since it is more of a professional or formal setting in the workplace.

Situation #3 - Your best friend has invited you to attend her farewell party before she leaves to go abroad and you really want to come. However, your parents are very strict when it comes to you going out of the house for social gatherings.

Solution: Again, you remain in a calm and respectful disposition. Do not tell them a lie about what your agenda is, and just really tell them the truth. Start off by telling them the reason clearly and concretely. If their reply is still a no, then try to understand why that is and maybe find a way for it. But if it still remains a no by then, then just accept their feedback in a respectful way.
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As I went through a day in my life in the new normal where I spent most of my time around my siblings at home, we usually questioned one of the communication ethics. Striving to understand a specific discussion at home was frequently trouble. Yet, as I passed by a formerly engaged organization, I remembered the same scenario but a different issue; a negative tone with my mentor. Then, on my way home, yesterday's class pops into my mind. The "do not interrupt others" was an inevitable situation in our online class; a struggle of properly communicating would take time to adjust and adapt. Thus, through listening and a little bit of patience, I perceived that perhaps a not so "the best" solution that I could apply in general could help communication flow ethically.

Mary Molly D. Tolentino
BS Psychology 1A

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1. ACTIVE LISTENING
- When I join small gatherings of my colleagues, I often get interrupted when I speak. Still I try to let them finish and listen attentively. Then afterwards, I try to respectfully correct them and say to let someone finish before cutting before I continue where I left off.

2. AVOID A NEGATIVE TONE
- Sometimes, arguments arise in our household. I try to control showing my anger when speaking. I let them speak their side and voice my opinion on how to resolve matters.

3. STRIVE TO UNDERSTAND
- Base on the current events, I often meet people with different political opinions and choice as mine. I try to understand and not judge their side to avoid conflict and to further expand my knowledge on there own reasoning.

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1. Conflict in a workplace due to misunderstanding is sometimes inevitable. to avoid this, approach one another with respect and understand one another's sentiments and message before responding to one another.

2. In a classroom, multiple students talking at once causing a noisy environment. To avoid misunderstanding, shut up and wait for your turn to speak so you can avoid interrupting one another,

3. Inhibiting someone to speak up and share their opinions, information, feelings, and suggestions in a workplace can cause commotion. You must let them speak up their minds while respecting their privacy and confidentiality and be an active listener.

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Amancio, Eissen A. - Ethical Communication

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Amancio, Eissen A. - Ethical Communication

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Situation 1:
In my class, we have a variety of beliefs; there are even some that are contradictory to the others'. But we still respect each other's opinions and do not indulge in ostracizing those who are different.

Situation 2:
Since my workplace is filled with people of different cultures and races, there are times we do not see eye-to-eye in some aspects of our work culture. But we have learned to compromise and understand each other's predicaments in order for a better working environment.

Situation 3:
In my home, there are some conversations between my parents that are sensitive. Me and my brothers understand that we should respect their privacy and know that we are not part of those certain conversations.

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1. In my workplace, I have a workmate that is not Catholic. Still, I listen to what he believes. He shares some of his beliefs and I listen with respect. We share different information about our religion.

2. At home, we support different candidates. I am the only one who supports VP Leni Robredo. There are times that they will not listen to what I say but still, I strive to understand their reasons and try to educate them.

3. In school, we have different beliefs and experiences. During class sharing, for example, everyone should respect one's opinion, be active in listening, and consider other people.