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In this section the students will be able to describe types of conversationalist and at the same time they will be able to talk about appropriate behavior.
The students will be able to start a conversation in a specific context in order to make a small talk and reporting what someone else has said.

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1.- Discussing conversational styles
2.- Discussing awkward social situations.
3. Determining appropriate topics for a small talk
4.- Comparing who you confide in
5.- Recounting and interesting conversation.

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https://www.eslprintables.com/teaching_resources/assessment/assessment_rubric/rubric_for_written_work_310312/

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Those Were the Days - Mary Hopkin (lyrics)

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1.- People make small talk at parties.
2.- Two people tell some interesting news.

# data[].attributes.body
1.- Making an outline.
2. Writing about a cultural rule.

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Concepto de nube de word de ajuste cultural sobre fondo blanco

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Compra imágenes y fotos : Concepto de nube de word de ajuste cultural sobre fondo blanco Image 144359815.

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Every person has a unique communication style, a way in which they interact and exchange information with others.

There are four basic communication styles: passive, aggressive, passive-aggressive and assertive.

It's important to understand each communication style, and why individuals use them. For example, the assertive communication style has been found to be most effective, because it incorporates the best aspects of all the other styles.

When we break down these four styles, we'll better understand the characteristics of each style, standard phrases and what makes them unique.

Passive

Individuals who use the passive communication style often act indifferently, yielding to others. Passive communicators usually fail to express their feelings or needs, allowing others to express themselves. Frequently, a passive communicator's lack of outward communication can lead to misunderstanding, anger build-up or resentment. At the same time, these communicators can be safer to speak with when a conflict arises, because they most likely will avoid a confrontation or defer to others.

Passive communicators often display a lack of eye contact, poor body posture and an inability to say "no." Passive communicators also act in a way that states "people never consider my feelings."

But passive communicators are also easy to get along with as they follow others and " go with the flow."

Examples of phrases that those who use a passive communication style would say or may believe include:

"It really doesn't matter that much."

"I just want to keep the peace"

Aggressive

It's often apparent when someone communicates in an aggressive manner. You'll hear it. You'll see it. You may even feel it.

The aggressive communication style is emphasized by speaking in a loud and demanding voice, maintaining intense eye contact and dominating or controlling others by blaming, intimidating, criticizing, threatening or attacking them, among other traits.

Aggressive communicators often issue commands, ask questions rudely and fail to listen to others. But they can also be considered leaders and command respect from those around them.

Examples of phrases that an aggressive communicator would use include:

"I'm right and you're wrong."

"I'll get my way no matter what."

"It's all your fault."

Passive-Aggressive

Passive-aggressive communication style users appear passive on the surface, but within he or she may feel powerless or stuck, building up a resentment that leads to seething or acting out in subtle, indirect or secret ways.

Most passive-aggressive communicators will mutter to themselves rather than confront a person or issue. They have difficulty acknowledging their anger, use facial expressions that don't correlate with how they feel and even deny there is a problem.

Passive-aggressive communicators are most likely to communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts. Passive-aggressive communicators may also appear cooperative, but may silently be doing the opposite.

Ultimately, passive-aggressive communicators are aware of their needs, but at times struggle to voice them.

Examples of phrases that a passive-aggressive communicator would use include:

"That's fine with me, but don't be surprised if someone else gets mad."

"Sure, we can do things your way" (then mutters to self that "your way" is stupid).

Assertive

Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. Assertive communicators aim for both sides to win in a situation, balancing one's rights with the rights of others.

Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others.

One of the keys to assertive communication is using "I" statements, such as "I feel frustrated when you are late for a meeting," or, "I don't like having to explain this over and over." It indicates ownership of feelings and behaviors without blaming the other person.

Examples of phrases an assertive communicator would use include:

"We are equally entitled to express ourselves respectfully to one another."

"I realize I have choices in my life, and I consider my options."

"I respect the rights of others."

How to Become an Assertive Communicator

Understanding how others communicate can be key to getting your message across to them. In order to develop a more assertive communication style, here are a few tips to keep in mind:

Take ownership (use "I" statements)

Maintain eye contact

Learn to say "no"

Voice your needs and desires confidently

Establish Yourself as a Key Communicator

Now that you've learned about the four basic communication styles, take that knowledge and apply it to a degree. You'll learn even more about effective communication with Alvernia University's fully online B.A. in Communication. Choose your track - either Strategic Communications or PR & Advertising - while learning the fundamentals of mass communication.

Alvernia's students can take advantage of a rich liberal arts education grounded in Franciscan values and taught by personable faculty who have your success in mind. At Alvernia, our program features a flexible online format, allowing you to balance your studies with your busy life.

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4 Types of Communication Styles | Alvernia University Online

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Every person has a unique communication style, a way in which they interact and exchange information with others. There are four basic communication styles: passive, aggressive, passive-aggressive and assertive. It's important to understand each communication style, and why individuals use them.

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Extra material for the speaking activity 

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Extra material for the speaking activity 

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You can use and add more info with the information here to increase your knowledge about the topic.

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Humans are, by nature, social creatures. But that doesn't always mean that being social is enjoyable. Here are the 4 kinds of communicators and how to speak with them effectively.

Humans are, by nature, social creatures-but that doesn't always mean that being social is enjoyable. In fact, 69% of managers say they're uncomfortable communicating with employees. Even though we spend about 80% of our workdays in meetings, on the phone, and responding to emails, communicating at work isn't always easy or something we enjoy.

There are four types of unique communication styles that almost everyone falls into: passive, passive-aggressive, aggressive, and assertive. Most of the people that you speak with every day, customers and coworkers alike, will fall into one of these four categories.

"No one communication style is inherently better than another," communication specialist Mark Murphy says, "But picking the wrong style for a particular audience, whether it's one person or a thousand, shuts down listening and can spell trouble. Learning to build flexibility around your preferred style allows others to more successfully hear the important things you need to communicate."

It's not about changing the communication style you or customers are using, but instead learning how to make the most of it. We've broken down each of the four categories, the best way to identify them in conversation and some dos and don'ts when it comes to talking with these types of communicators in your day-to-day.

Passive Communicators

Passive communicators are people that often feel uncomfortable advocating for themselves or their needs. They'll try to come across as indifferent and yielding in discussions, and often support others over themselves when communicating. Passive communicators can often feel a lot of anger or frustration because they struggle with outward communication. That frustration can start to transition them to a more passive-aggressive style.

In real or in-person conversations, some tell-tale signs of passive communicators are:

Difficulty making eye contact with the person they're speaking to

Inability to say no to requests from others

A go-with-the-flow type of attitude

Poor posture and closed-off body language

When communicating over text with passive communicators, some phrases that you might see are:

In customer support, these communicators are usually the type of customer who will seem fine in a conversation, but then leave a negative CSAT review. Or, if you respond to them, they may never respond at all, preferring to internalize the issue or give up on its resolution, rather than needing to advocate for themselves.

The best things to do to communicate effectively with passive communicators are: give them time to open up and share their concerns, listen to them patiently, and ask leading questions that may help them open up. For instance, if a customer doesn't respond to a conversation, follow-up a few days later to check-in.

Passive communicators struggle with conflict, so avoid confrontation, dismissing their questions, or speaking over them.

Aggressive Communicators

Aggressive communicators rely heavily on volume and force for their communications. Their primary focus is to dominate or control the conversation with tactics like shaming, attacking, and making intense eye contact.

You can recognize aggressive communicators through the following in-person traits:

Talking over other people

Listening poorly with frequent interruptions

Making intense demands that may seem ungrounded

Making gestures such as pointing fingers, staring, frowning or glaring

Criticizing or threatening the people around them

Via text, aggressive communication looks much the same:

In support, aggressive communicators abound: they're the type of customer that threatens to sue, asks to speak with your manager, or maybe even throws around the fact that they are looking at your competitors. They can feel frustrating and painful to deal with, but just like the other communicators, it's all a matter of understanding where they're coming from.

When working or trying to defuse aggressive communicators, be ready to confidently answer any of their follow-up questions right on the spot, and communicate bluntly and decisively. Any customers or colleagues that are aggressive communicators will expect to immediately focus on the topic at hand and get down to business. Don't make any promises that you can't keep, or take their bluntness too personally-they're human, just like you are.

Passive-Aggressive Communicators

Like passive communicators, most passive-aggressive communicators would instead internalize confrontation than outwardly express it-at least directly. That said, they are more verbal than their fully-passive counterparts. For instance, a passive-aggressive communicator will mutter under their breath, rather than saying nothing like a passive communicator, or yelling like an aggressive communicator. They can have trouble recognizing their anger, often use facial expressions that don't align with how they feel, and frequently deny there's even a problem.

Passive-aggressive communication is, ironically, pretty easy to recognize when in-person or over video chat:

In text, this style of communication can be less simple to interpret, as is often misconstrued as genuine. Here are some examples of ways that passive-aggressive communicators might talk over email or in chat:

In customer communication, passive-aggressive communicators may be the type of person to respond to a well-written email explaining why your company doesn't offer a particular feature with "Figures." They can get under your skin and make you see red when it comes to trying to communicate with them.

Keep your cool! Try to understand what is driving their behavior and what role you play in it. Pay attention to the way things are phrased, or what they're emphasizing-you may be able to defuse their frustration quickly if you focus on their core issue or problem.

Always try to set core ground rules for communication, as well. Just because they're your customer doesn't mean that you should let them talk down to you. Do not let yourself become passive or all-out aggressive. Remember that everyone brings a few internal frustrations to conversations, and it may not have anything to do with you.

Assertive Communicators

Assertive communicators bring the best of every communication style to their conversations. They can express their own needs while still considering others' perspectives and aim to balance their rights with others' rights. It is best for customer support agents to communicate assertively.

Some physical representations of assertive communicators are:

Speaking with confidence about their needs

Encouraging everyone to speak in a conversation

Using "I" statements rather than placing blame

Saying "no" calmly

Maintaining good eye contact

They are equally skilled at conversation over text in email or chat. Some phrases you might hear from this kind of communicator are:

"I get where you're coming from."

"We are both allowed to express ourselves."

"Here's what I think..."

"I respect your opinion."

Assertive communicators are pretty easy to have conversations with. An example of this communication style would be a customer submitting a detailed feature request but being understanding when you let them know you won't be building it. They are vocal about their needs but also understanding of other perspectives.

Assertive communicators enjoy and function best with conversation partners who are willing to openly and honestly discuss problems with them. Conversely, if you waste their time, speak disrespectfully to them, or interrupt, they will get frustrated like most other communicators.
It takes all kinds
While it may feel like there are certain types of communicators that you would prefer to speak with in the inbox, it's essential to recognize that everyone is just bringing their own experience to their conversations. If you run into an aggressive communicator, instead of letting yourself get caught up, treat them with calmness and respect. With passive communicators, give them the time and space to work through their trouble. Once you recognize each type of communicator's signs, you equip yourself with the tools needed to have meaningful, fulfilling conversations with them.

There's no such thing as a bad communicator, just people that communicate differently from you. Remember that the next time you're gritting your teeth, writing up a response to a particularly trying customer-maybe they're doing the same thing on the other end! Learn about the different styles and work to start recognizing them in your day-to-day. That way, you're one step closer to quickly responding in a way that feels good for both of you.

Written by Mercer Smith-Looper

Originally Published: 27 July 2020

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The 4 Communication Styles Types and Examples | Front

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Humans are, by nature, social creatures. But that doesn't always mean that being social is enjoyable. Here are the 4 kinds of communicators and how to speak with them effectively. Humans are, by nature, social creatures-but that doesn't always mean that being social is enjoyable.

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British Council page.
https://learnenglish.britishcouncil.org/skills/listening/pre-intermediate-a2/an-invitation-to-a-party

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Everything you find here has been specially created by the British Council, the world's English teaching experts.

We provide you with the right tools to help you interact confidently in the real world.

Practise your listening, reading, writing and speaking and learn useful language to use at work or to communicate effectively with friends.

Audio and video to practise your listening and speaking skills.

Model texts for all types of writing tasks.

Work on your reading skills to read more quickly and understand more.

Revise and practise your grammar to improve your language level and increase your confidence.

Clear and simple grammar explanations to help you revise and practise different grammar points.

Online exercises to help you check your understanding of the grammar points.

Use the grammar reference for further practice and more detailed explanations.

Learn new words and improve your language level to be able to communicate in English effectively.

Online exercises to help you learn the meaning, pronunciation and spelling of new words.

Learn new words connected to a wide range of different topics.

Play our word games and have fun as you improve your vocabulary.

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Learn English online using our high-quality resources to quickly improve your English. Take our free level test to help you find your English language level, then find lessons and resources that are just right for you.

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https://theculturetrip.com/north-america/usa/articles/12-surprising-customs-from-around-the-world/

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11 Surprising Customs from Around the World

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Each culture has its own set of rules and norms that make it unique, and some are more shocking than others.

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Check the lyrics froms the song and read it aloud.
Then listen the song and try to complete the missing words and fill in the blanks
Next practice and read the new vocabulary aloud.
Finally practice and sing the song at least 3 times to reinforce your pronunciation.

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1.- Check the material about types of communication styles and do a mental map in your notebook with the main ideas about it.
2.- Classify the types and write a short definition for each one.
2. Share with your classmates your ideas and add those ones from other partners that you didn't consider before.
3.- Tell to the class if you are agree or not with the article and why?.

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Every person has a unique communication style, a way in which they interact and exchange information with others.

There are four basic communication styles: passive, aggressive, passive-aggressive and assertive.

It's important to understand each communication style, and why individuals use them. For example, the assertive communication style has been found to be most effective, because it incorporates the best aspects of all the other styles.

When we break down these four styles, we'll better understand the characteristics of each style, standard phrases and what makes them unique.

Passive

Individuals who use the passive communication style often act indifferently, yielding to others. Passive communicators usually fail to express their feelings or needs, allowing others to express themselves. Frequently, a passive communicator's lack of outward communication can lead to misunderstanding, anger build-up or resentment. At the same time, these communicators can be safer to speak with when a conflict arises, because they most likely will avoid a confrontation or defer to others.

Passive communicators often display a lack of eye contact, poor body posture and an inability to say "no." Passive communicators also act in a way that states "people never consider my feelings."

But passive communicators are also easy to get along with as they follow others and " go with the flow."

Examples of phrases that those who use a passive communication style would say or may believe include:

"It really doesn't matter that much."

"I just want to keep the peace"

Aggressive

It's often apparent when someone communicates in an aggressive manner. You'll hear it. You'll see it. You may even feel it.

The aggressive communication style is emphasized by speaking in a loud and demanding voice, maintaining intense eye contact and dominating or controlling others by blaming, intimidating, criticizing, threatening or attacking them, among other traits.

Aggressive communicators often issue commands, ask questions rudely and fail to listen to others. But they can also be considered leaders and command respect from those around them.

Examples of phrases that an aggressive communicator would use include:

"I'm right and you're wrong."

"I'll get my way no matter what."

"It's all your fault."

Passive-Aggressive

Passive-aggressive communication style users appear passive on the surface, but within he or she may feel powerless or stuck, building up a resentment that leads to seething or acting out in subtle, indirect or secret ways.

Most passive-aggressive communicators will mutter to themselves rather than confront a person or issue. They have difficulty acknowledging their anger, use facial expressions that don't correlate with how they feel and even deny there is a problem.

Passive-aggressive communicators are most likely to communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts. Passive-aggressive communicators may also appear cooperative, but may silently be doing the opposite.

Ultimately, passive-aggressive communicators are aware of their needs, but at times struggle to voice them.

Examples of phrases that a passive-aggressive communicator would use include:

"That's fine with me, but don't be surprised if someone else gets mad."

"Sure, we can do things your way" (then mutters to self that "your way" is stupid).

Assertive

Thought to be the most effective form of communication, the assertive communication style features an open communication link while not being overbearing. Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others. Assertive communicators aim for both sides to win in a situation, balancing one's rights with the rights of others.

Assertive communicators can express their own needs, desires, ideas and feelings, while also considering the needs of others.

One of the keys to assertive communication is using "I" statements, such as "I feel frustrated when you are late for a meeting," or, "I don't like having to explain this over and over." It indicates ownership of feelings and behaviors without blaming the other person.

Examples of phrases an assertive communicator would use include:

"We are equally entitled to express ourselves respectfully to one another."

"I realize I have choices in my life, and I consider my options."

"I respect the rights of others."

How to Become an Assertive Communicator

Understanding how others communicate can be key to getting your message across to them. In order to develop a more assertive communication style, here are a few tips to keep in mind:

Take ownership (use "I" statements)

Maintain eye contact

Learn to say "no"

Voice your needs and desires confidently

Establish Yourself as a Key Communicator

Now that you've learned about the four basic communication styles, take that knowledge and apply it to a degree. You'll learn even more about effective communication with Alvernia University's fully online B.A. in Communication. Choose your track - either Strategic Communications or PR & Advertising - while learning the fundamentals of mass communication.

Alvernia's students can take advantage of a rich liberal arts education grounded in Franciscan values and taught by personable faculty who have your success in mind. At Alvernia, our program features a flexible online format, allowing you to balance your studies with your busy life.

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4 Types of Communication Styles | Alvernia University Online

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Every person has a unique communication style, a way in which they interact and exchange information with others. There are four basic communication styles: passive, aggressive, passive-aggressive and assertive. It's important to understand each communication style, and why individuals use them.

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1.- Listen to some phone messages with directions to practise and improve your listening skills.
2.- Next do the exercises on the links below to practice your understanding and remember that  you can solve the exercise as many times as you need in order to improve your listening comprehension skills.
3.- Finally take a picture for your final score and send the homework by classroom.

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Listen to some phone messages with directions to practise and improve your listening skills.

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1.- Watch and listen the audio.
2.- Take notes in your notebook about basic tips to reinforce your listening skills.
3.- Do the exercises and send the evidence by classroom.

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Learn English through News - Lesson #1 (Intermediate Level)

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https://youtu.be/zzDogTTai6M

Hallowen Celebration
https://youtu.be/aaygPpToadI

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1.- Cell Phone Personality Types: What kind of cell phone user are you?

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Watch the video and take notes in your notebook about some basic ideas to organize the info to create an Outline.
Follow carefully the example from the video to get the idea.

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1.- Work by teams of 4 students and read the information about Surprising Custums from Around the World.
2.-Choose 1 custum from the reading to do your outline and discuss with your partners about the main ideas to begin the activity.
3.- Write in your notebook the sketch to create your outline.
4.- Remember to follow the instructions from the last activity  to do the outline.
5.- Share your product with your classmates and at the end send it by classroom to evaluate the evidence.

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11 Surprising Customs from Around the World

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Each culture has its own set of rules and norms that make it unique, and some are more shocking than others.

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1.- Watch the video and read the information about what kind of Phone user are you?
2.- Take notes and add to the padlet those kinds mentioned on the video.
3.- Choose one which better represents you and write your description with your own words into the padlet.
4.- Read aloud and share it with your classmates.
5.- Read some descriptions from your classmates and chose those ones similars to you and share with them your main characteristics.

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What Kind of Phone User Are You? | Personality Test

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Halloween true or false game - English ESL video lesson

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Watch the video and  answer the questions about Halloween Celebration to evaluate your comprehension.

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Halloween true or false game - English ESL video lesson

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ESL video lesson with an interactive quiz: Deep listening comprehension
. Halloween traditions and celebration. Halloween origins. interasting true or false game