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other ways of speaking, specialist resources to assist communication (2.4)

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other ways of speaking, specialist resources to assist communication (2.4)

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https://www.thecommunicationtrust.org.uk/media/3414/other_ways_of_speaking_final.pdf

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welcoming environment, support parents (1.5, 1.6)

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welcoming environment, support parents (1.5, 1.6)

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http://www.teachhub.com/tips-strengthen-parent-teacher-communication

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about PECS (as I mentioned it) specialist resource to assist communication (2.4)

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about PECS (as I mentioned it) specialist resource to assist communication (2.4)

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http://www.communicationmatters.org.uk/page/pecs

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1.6Explain the importance of strategies to create a comfortable and welcoming environment

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1.6Explain the importance of strategies to create a comfortable and welcoming environment

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*Its important to recognise that that atmosphere and environment should be pretty irrelevant as a positive relationship with the parent will make them feel comfortable, safe and supported no matter which building you are situated in.  Whether we are based at home, school, conference, meeting room etc the parent will know that you have their best interest at heart regardless.
*It is important that the venue is suitable and accessible for the family though.  If they know that their physical and emotional needs have been considered prior to meeting, it will show your commitment to supporting them through the process.
*Allowing the parent to see agendas, to ask questions before going into meetings, writing notes or asking you to mediate on their behalf helps put them at ease and feel confident in the environment. a list of notes and questions prior to meeting can help them feel comfortable.
*The basics of making them feel settled and confident mean that even if the meeting is about positive progress by the family or potential child protection concerns - they still feel comfortable and supported.
*Logistics, transport, considering other children and convenient times of the day are also crucial to ensure the parent engages.
*Asking the parent where they would like to meet is useful too; especially in the early days of their relationship.  As you build their confidence, their willingness to ty new environments will increase as they feel less intimidated.
*Suitable informal clothing, pleasant rooms with adequate temperatures and minimalist clutter help this process.
You cant always be responsibly for the rooms and venues but you can still make the parent feel valued.

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1.5 Explain how parents can be supported to express themselves using appropriate language. 

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1.5 Explain how parents can be supported to express themselves using appropriate language. 

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*clearly communicate with parents- using appropriate language ourselves.
* Paraphrase highlight the important facts of the conversation.
* Be a good role model- open, honest approachable, active listening.
* Adapt to the needs of the parents.
* Follow up agreed actions
* Use language that parents understand- Non Jargon etc.
* Provide opportunities to express themselves.

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effective communication with parents                                     1.4. explain the importance of checking clarification and miss understanding. 

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effective communication with parents                                     1.4. explain the importance of checking clarification and miss understanding. 

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- parents are not let down or feel that the have been let down
- less confusion as to what work is being done and what roles are
- honest expectations
- understanding of who is doing what
- reassure the parents that  you understand them and taking on board their opinions and wants and needs
- everyone is on the same page and interpenetrating the situation the same, and working towards the same goals / outcomes
- build confidence in the relationships and allows parents to feel comfortable asking when they dont understand

Examples:
* asking views and opinions
* summarise
* regular update with parents
* evaluations
* review meetings
* letters / emails
*  home visits
* action plans

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https://www.youtube.com/watch?time_continue=6&v=cSohjlYQI2A

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Welsh gov publication, guidelines to support parenting
http://gov.wales/docs/dsjlg/publications/cyp/170519-parenting-in-wales-guidance-en.pdf

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communicating with parents - communication skills, active listening, positive relationship

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communicating with parents - communication skills, active listening, positive relationship

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https://www.mindmatters.edu.au/docs/default-source/learning-module-documents/mm_m
odule3_2-moduleoverview.pdf?sfvrsn=2