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Problem
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Problem
- currently the billing between ports and shipping lines is separated and customer have to pay to both parties

Idea to solve
- develop a billing system that is similar to an Airport and Airlines - all payments are paid directly by the customer to the Airlines (Shipping Lines)

Results
- improved customer experience
- ease of doing business

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Problem Identification:
There will be many assets of Pelindo after merger, which are not all productive. We will need database for asset and to offer the unproductive asset to be optimalized by other branch within group, or other party (outside group)

First Idea to Solve:
Database of the asset on mobile apps. And for unproductive asset will be shown as offering to others to optimalize through cooperation (similar to property website, can be seen to public).

Expected Results:
Asset optimalization, gain revenue.

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Smart Port Technology (OCR) to improve Safety in Cont. Terminals

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Smart Port Technology (OCR) to improve Safety in Cont. Terminals

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Problem
- currently alot of incidents/accidents occur due to lack of standardized operating model, lack of technology to anticipate and control accidents

Idea to solve
- adopting OCR techonology and develop Artificial Intelligence to prevent, record and and control incidents and accidents from happening

Results
- reduced number of incidents/accidents

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Problem:
- masih adanya gap terkait dengan pengembangan kapabiltas sumber daya manusia yang ada serta minimnya kesempatan untuk dapat meningkatkan pengetahuan dan kemampuan lintas bidang

Idea to solve:
- membuat struktur pengembangan dan pembelajaran yang komprehensif dengan mempertimbangkan scalabitas kedepannya
- roadmap pengembangan sumber daya yang bersifat berkelanjutan
- menggali potensi-potensi yang ada bagi sumber daya yang ada termasuk berdasarkan passion dan minat

Expected Result:
- Adanya suatu tools untuk merencanakan, melaksanakan dan memonitoring setiap proses pengembangan sumber daya yang ada, yang dapat digunakan sebagai acuan pengembangan personil yang merata disegala bidang

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Organization Structure and Contacts in Mobile apps

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Organization Structure and Contacts in Mobile apps

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Problem Identification:
Right after merger, employee are not knowing each other, and the organization structure is new. So we need a media that allows us to share each other contact (e.g email and WA number) and the positions.
On the other side, now there are some customer (shipping lines) stops their rute because they don't get good offer from other Pelindo. And it has impact for our terminal. So with good cooperation, same things may not happen anymore.

First Idea to Solve:
A mobile apps, that shows organization structure and names, also contacts.

Expected Results:
Knowing each other will establish good cooperation and may help on share each other problem. Such as coordination about customer needs.

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Problem identification:
Simplify customer way of payment and can be used to customer's loyalty program

First idea to solve:
Develop apps

Expected result:
Kinda like gopay, for customer to pay that can be used in every port, and automatically count customer's contribution & loyalty.

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Container Terminal Capacity Diagnostic Tool

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Container Terminal Capacity Diagnostic Tool

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Problem Identification
- Pelabuhan Indonesia mempunyai banyak terminal petikemas yang memiliki fasilitas, peralatan, dan sumber daya yang berbeda.
- Banyak masalah yang dialami oleh pengguna jasa dan terminal yang berkaitan erat dengan utilisasi kapasitas terminal, seperti : antrian kapal, BOR tinggi, produktifitas bongkar muat rendah, kepadatan lapangan tinggi, dwelling time tinggi, kemacetan di gate, dll
- Belum adanya tool yang dapat mendiagnosa kapasitas terminal yang dapat memberikan gambaran awal kepada manajemen mengenai kondisi kapasitas terminal serta bottlenecknya. Dengan gambaran helicopter view yang jelas, keputusan yang diambil dapat lebih tepat sasaran
- Seringkali, produktifitas dan kapasitas terminal dapat ditingkatkan dengan standarisasi proses dan penyelesaian masalah (bottleneck proses) yang ada di terminal.

First idea to solve :
- Membuat diagnostic tool yang dapat menghitung kapasitas terminal dengan mempertimbangkan secara holistik dari kemampuan dermaga, lapangan, gate, peralatan dermaga,  dan peralatan lapangan yang memanfaatkan data-data terminal seperti BOR, YOR, Dwell time, Yard Holding Capacity, BSH, BCH, Vessel Movement, TEU Factor, Gate processing time, dll.
Jika komposisi ideal sudah dapat ditentukan, maka bisa ditentukan bottleneck terminal serta langkah-langkah yang harus diambil untuk meng"unlock terminal capacity"

Expected Result :
- Dari perspektif operasi; tool ini dapat digunakan untuk membantu dalam proses standarisasi terminal, unlock capacity terminal, maupun perencanaan pola operasi terminal.
- Dari perspektif komersial; tool ini dapat digunakan untuk membantu dalam analisa kebutuhan operasi dalam feasibility study pengembangan bisnis
- Dari perspektif SDM; tool ini dapat digunakan untuk membantu menganalisa kebutuhan SDM yang optimal di dalam sebuah terminal petikemas
- Dari perspektif IT; tool ini dapat menjadi dasar bagi pembangunan sebuah aplikasi yang dapat mendiagnosa bottleneck terminal & perencanaan sumber daya terminal.
- Dari perspektif pengguna jasa; kepuasan pengguna jasa dapat meningkat karena pelayanan yang optimal dari  fasilitas dan sumber daya terminal yang tersedia
- Dari perspektif perusahaan; perusahaan mendapat gambaran langkah-langkah yang bisa ditempuh untuk meningkatkan kapasitas terminal / meminimalisasi bottleneck.  Perusahaan juga dapat merencanakan sumber daya yang dibutuhkan dengan optimal  (Fasilitas, Peralatan, Sumber Daya Manusia, dll). Pada akhirnya, hal ini diharapkan dapat berimbas positif pada cost dan pendapatan.
- Dari perspektif Scalability; Tool ini dapat digunakan untuk membantu dalam proses diagnosa terminal di seluruh terminal petikemas di Indonesia.

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Modernization of port equipment through electrification

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Modernization of port equipment through electrification

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Problem
1. High operating costs/fuel
2. Equipment often breakdown

Idea to solve
- port equipment electrification

Results
1. Cost efficiency
2. Increase Equipment Availability

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Problem Identification
- currently there is a lack of knowledge, skills and competencies between pelindo workers due to lack of standardization

Idea to solve
- develop a training academy that manages and delivers all training programs tocall levels of a container terminal
- all workers need to pass ola standard training program before they are palced in a certain job position
- collaborate with global port operators for standardized training content

Results
- standardized workers
- improved performance
- cost efficiency
- reduce number of accidents

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Central Planning among ports & shipping lines in Indonesia

Problem
- lack of planning, coordination & data integration between ports to port and port to shipping lines

Idea to solve
- develop a centralized planner and system to integrate port to port and port to shipping lines

Expected Results
- improved data visibility throughout the supply chain
- improved performance between ports
- reduced logistics costs in Indonesia

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Problem:
- lack of standarization

Idea to solve:
- Standardize workflow
- Standardize process
- Standardize reports

Expected Results:
- There will be one single decision support system for high level management to make a decision