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Capacity building

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What colleagues really dislike is the filling up of endless tables of input and submitting back to a centra agency

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Come together and make things work. Don’t just comment behind screens!

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Legitimacy, the only way to govern in a changing world 

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Legitimacy, the only way to govern in a changing world 

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We need to challenge our teams to reach a higher level of ground sensing. Do we really know what the ground needs based on our current modus operandi?

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Build team capability to engage with citizenry

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Build team capability to engage with citizenry

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Help my team understand why we need to engage even though the results may not be immediately tangible

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Always come back to whether we are doing enough to engage and make them feel engaged

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Greater trust in Govt and ownership of policies

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Greater trust in Govt and ownership of policies

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More outreach efforts and more deliberate in communication

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Provide opportunity for consultation and cocreation

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Consider citizen co-creation when there are opportunities

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Spotting opportunities and issues that could be better tackled and addressed using CE as a tool

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Encourage more consultations - focus groups, user testing

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Encourage more consultations - focus groups, user testing

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Actively encourage citizen-centricity as a mindset

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Encourage buy in from the team. Changing team mindsets and culture

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Explain trade-offs

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Think of opportunities to involve and engage citizens in my work

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So that the policies & programmes can consider diverse perspectives which could be blind spots if we didn’t

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Be open minded and put myself out there to listen better, to understand...

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Build a collaborative mindset in my team

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More responsive to citizens’ needs

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Sense of ownership

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Foster trust in government, coz once we lose trust we will no longer be able to govern efficiently. It’s about survival and staying relevant.

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Greater co-ownership of Singapore

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Better understanding, trust, and buy-in

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Ensures that policies help the people they are designed to help.

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Ensures that policies help the people they are designed to help.

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Co-create sustainable solutions

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Foster sense of ownership and responsibility

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Foster sense of ownership and responsibility

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Open up policy space for genuine co-creation

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Alignment and relevance

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We may have blind spots - our citizens give us broader and deeper perspectives

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Important for trust building on the citizen’s side and for greater empathy on G side.

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Better meet user needs

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Citizens have a stake in it.

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Getting buy in and support for policies

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Foster greater trust

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Because Gov do not know it all.

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The future we want to build is something we want all Singaporeans to own and feel comfortable in. And the only way we can do that is to build this future with Singaporeans