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Registration was very easy and simple, i knew where to go and what to do from all the information that was told beforehand.

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Registration was quick, easy and simple. It didn't take much time and was efficient. MG

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Registration was quick, easy and simple. It didn't take much time and was efficient. MG

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Very delayed registration for my 2nd year of my 3 year PT MSc course, being complete on the day of the start day of the course. Due to internal "issue" i was not sent part 1 registration until very late. Found out i was not the only PT student so the excuse I was told of being the only PT student this year and that being the reason of this delay is not valid. Unhelpful staff at student admissions and the delays in responses made it a bad experience.

Still have not received answers to some questions regarding payment and etc.

First year registration was smooth, this year not satisfied with the process at all.
DK

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Waited an hour for student card to be printed but it printers were not working. We were however given them a few days later. Also I was asked 3-4 times from different people to hand in the same documents which 

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Waited an hour for student card to be printed but it printers were not working. We were however given them a few days later. Also I was asked 3-4 times from different people to hand in the same documents which 

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I am an apprentice student for MSc. All staff at registration was very helpful. but somehow the printer went wrong and we have to collect our cards another day.

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I am an apprentice student for MSc. All staff at registration was very helpful. but somehow the printer went wrong and we have to collect our cards another day.

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regards
18060119

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The registration process was not as I imagined at all. Had to wait in the line for over 3.5 hours. My course was not on the time slot list so I wasn't alloted any slot for registration. The volunteers and staff very kind and helpful at many places. Alot of necessary information was easily available at oval, LRC and Hutton hub. The students union team Rida, Saj and Farhan are doing an excellent job making international students comfortable. The Freebies!!! thanks for all of that . Overall, other than the waiting in the registration line, the atomosphere and hospitality was excellent

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The registration process was not as I imagined at all. Had to wait in the line for over 3.5 hours. My course was not on the time slot list so I wasn't alloted any slot for registration. The volunteers and staff very kind and helpful at many places. Alot of necessary information was easily available at oval, LRC and Hutton hub. The students union team Rida, Saj and Farhan are doing an excellent job making international students comfortable. The Freebies!!! thanks for all of that . Overall, other than the waiting in the registration line, the atomosphere and hospitality was excellent

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I did my registration late as I was very late for this year, I came on 7th of October. But I'm happy to see the changes made by Hertfordshire for the new student, good-luck for this year guys.
VG

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I did my undergraduate degree at the University and registration 3 years ago was much more simple than what it had been when I came to register for my postgraduate degree. I missed the first day of registration due to illness however, I was told by members of staff that I would now have to wait almost 4 weeks to be able to register onto the course which I could not understand why! I was then told by my programme leader that there was another registration slot available later on in the week. I thought it would be a fast and smooth process however, it took longer than I thought. They had a new system which meant that staff were training as they were seeing students.

FN

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Registration was simple for me. Stage 1 registration was done back in my home country and unlike a lot of people I know, the picture I chose was successfully uploaded.
Stage 2 was also done smoothly, but the waiting period that day was stressful. I had to wait for over an hour. Also, unlike my peers, I did the Stage 2 registration earlier than the mentioned date so that was great. The people who helped out during the registration were all very kind and although the waiting period was long, it was lovely to get a sweet and to be greeted by the student representatives while waiting.

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This was my first year at uni so I didn't quite know what to expect. It took a while but everyone who helped me was fab. However I did ask to talk to a female advisor as my id was an old photo of me (without hijab) and the advisor said that I would have to continue with him or restart the process and queue again (I waited nearly 45-1hr to be seen.)

ks

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An issue with the system meant I didn't receive my registration emails or have my documents with me, but it was dealt with smoothly. As I had previously submitted documents several times during application they were able to download them so I could register at the same time as everyone else in my cohort.

TW

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The process seemed very protracted compared to my undergraduate degree at a different university. Could some of that not be done online? Also, I was originally told we could go earlier than our stated time only to be told when we got there that we would need to wait the extra hour and a half. There was a lovely member of staff who took pity on us waiting so long and let us into the line 20 minutes early the second time.

Additionally I had uploaded a photo to be used for my ID only to find out when I got there that none of those photos had been used and I would need to take a new one.

AS

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I was unable to do stage 1 registration till the day I did stage 2 as there was a query on my stage 1 registration that I was uniformed about, which led to some inconveniences in my first couple weeks for my course such as not being in registers.
VS

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The process was easy when you know how, however communication in advance of registration would have greatly improved the experience and helped prevent any delays for student finance.

SM

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During my registration I was welcomed by all staff in a fabulous and polite manner. This was a pleasant experience. Thank you to the admin team and Dr Jon Berry who personally came to see that I was ok with everything.

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Registration experience - University of Hertfordshire

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Registration experience - University of Hertfordshire

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Registering for the first time make us feel nervous because it is our first contact with our University, and I had just arrived to the country. The event Process only took a few steps. Everything was so easy and I felt so proud to be part of  such a great community.  Everyone was very friendly and willing to support me and they were very patient with the more than 10 questions I had prepared on my first day at the university.
Great experience. Keep in that way!
Stephanie Cirilo.

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Registration can be stressful especially for the international students on tier 4.  Registration team put in lot of effort to comfort the fresher's with Herts goodies and different pamphlets. This make students feel comfortable and part of herts family. For others online process was simple and well acquitted with stages with steps to follow. I also liked the fact how it was explained and categorized for fresher's, re-enrolment, January intake and students in work placement. This way students knew what category they belonged to and were able to process with ease. The staff quickly responded to queries via ask.herts.ac.uk and made student lives hassle free. Online facilities have made student life very time-efficient.
Thanks to staff and registration team for their great effort and support.
regards,
HP

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Things were not very good on the day, as a part time mature student, came at the end of a Friday to get to the last stop and printers stopped working. Wasted over 45min, then sent away. But the teams brought our cards the next day, so THANK YOU to those that went out of their way
BG

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Registration going into my 2nd year of studying at Hertfordshire was really easy and stress-free. All I had to do was fill out an online form and then tap my ID card on one of the attendance machines. It was a lot easier than last year.

MW

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MY Feedback

My registration was very lately and I came 30th September, So I missed everything, for me this is great loss, but now I am happy because I got a chance to become a member of the Hertfordshire family, Thanks a lot everybody and also pray for everyone s success!!!!

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My registration process was very simple and fastly. Staffs were very genial and heplful. Thank you :)

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The processes in the Uni were very good. Ask herts is another tool which can be appreciated. But student who are in the same department should have the same time table. Also, initially the students got confused about the time table. Hope the admins of the respective depts can fix these for next intakes.

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The process of filling out information online was pretty straightforward and simple. Although Stage 2 of tapping the student card at one of the ID card points on campus is slightly problematic when you live far.

CK

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The staff were helpful and friendly and made the process, which could have been quite complicated, really straightforward. Free sweets while you wait are always a plus!

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As an online student, being able to complete registration completely online was an essential. The form was easy to fill in and return and there were no issues once it was accepted

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Loved the new update this year, as international students returning did not have to come wait in long queues to register and everything was done online.
-LW

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Registration for new and returning students

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Registration for new and returning students

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I am a returning student from placement and it was really helpful for me to get done my registration while i was at work, it was quick and most of the information was online for stage 1 registration. For stage 2 i just had to use my card in class attendance machine.

YA

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Everything was perfect

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My interview/submission was very smooth and full of support, registration was also very organised, smooth and quick, the only downside is my ID picture is horrible 😅
Mrs T A

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We were told we could register early, instead we were made to wait half and hour. Then waited a further 50 minutes in a queue for the next stage. It was a lot faster a few years ago when I was an undergrad...

DG

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I had my registration on 18 of September and there were many students and I had to wait for 4 hours.Nevertheless it was a new experience and o got to people from different countries and the campus I was on gave me some experience I didn't have till date.It was truly international and I'd love to.go back to the registration day as I got to make new friends,got my ID card and got a second home :) by swetha 18056626

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I had a problem with logging in into my student account but that was dealt swiftly. Overall it was a normal experience.

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My registration got done super quick. All the staff were really helpful and so polite.

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This year when it comes to registration it was very easy. With the help of big signs and posters that got my attention in LRC building, gained my attention and reminded me where I needed to get help from. The staff were very kind and informative on what documents I needed in order to complete my registration. Also the ID picture came out great.

Thankyou.

AS

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Staff is very co-operative. I have got an email regarding my Registration Schedule. I have followed that time and i done my registration in just 15 minutes only.

My ID card was checked by Staff, after finding an error she reprinted it for free in less than a minute.

She also guided me about using of this card in University and as well as to get discount on UNO buses.

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Very quick and easy and the lady that helped me was very kind and very friendly, we also got a free hoodie which was a bonus.

GF

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I think everyone was quite accommodating this year for student who were unable to make their allotted time slots which was great

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The registration experience was smooth well organised and very simple as everything was located in one place and there was no running around for students.Clear instructions were given to bring the correct documentation along which was very handy.

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Staffs were all good, but it just have to wait for too long as it cost me more than 3 hours on the queue. Meanwhile the registration system seems not good as student cannot just simply walk in register and take their student ID card.

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With some of the process being like last year (first stage of registration). The process was smooth and simple. However, the following stages were less comprehensible as there were no coherent instructions which led to a lot of questioning and running around to find the answers. This also put a delay into receiving my student finance, initiating further time wasted when it would have been optimised for pre-reading.
GH