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S5

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( ZUL & IRFAN )    SITUATION 15 : AT THE HAIR SALON

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( ZUL & IRFAN )    SITUATION 15 : AT THE HAIR SALON

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S11

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S1

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customer : hello i afiq i have seen an advertisement about santai

cafe in instagram i think  i am  interested to use your

service but i have some question..

customer : how much per hour it costs or do you have any discount

at certain time?

staff :  hello afiq this is zaim thank you for calling and choose our

service, our cafe provide rm 3 per hour and we only have discount every wednesday which is rm 2 per hour.

customer : Next, Do you have printed service,because i might need it

to print out some note or something else.

staff : Yes, we do provide printing service and we also have some refresment service which is selling some light snack.

customer : May i  know the operation time of your cafe?

staff : We open from 8a.m. to 5p.m. everyday, we closed on every sunday and public holiday.

customer : is it true that your cafe have member card? can u explain to me what benefits i get if i have member card

staf :Yes certainly, our member card have 3 categories which is the Newbie card, Regular card, and the most speacial VIP card. Every categories have its own speacialty which is the reward system are different level on each categories. You need to get higher point to get the higher member card rank. The higher you get the better the services.

customer : Can i know all the accessories that you sell at your cafe

staff: we sell some phone cases, charger, some cables, we also selling a lot of pc acessories.

customer : lastly, where is santai cafe location?

staff :We are located at No 28 Jalan Seri Permai, Taman Seri Permai, 34100 Selama.

customer : alright thank you for the information, i think ill try your service later.

staff :We are glad that you are interested, thank you for calling us and you are the most welcome, have a nice day.

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Salesman: Sir, how may I help you?
Customer: I’m looking for a pair of leather shoes.
Salesman: What size do you wear?
Customer: Seven.
Salesman: Seven for which brand?
Customer: Does the same size mean different thing for different brands? It should be standard across all brands, right?
Salesman: For few brands, the same size can mean slightly different fitting.
Customer: Is it? I thought otherwise. Anyway, I wear size seven of Hush Puppies, and because I want to buy the same brand it shouldn’t be a problem.
Salesman: Yes, it won’t be a problem in your case. This section has new arrivals and this has shoes on sale.

Customer: The variety is far less here. Because I’m buying shoes for at least few years, I would like to buy something I like. I’ll prefer new arrivals.
Salesman: Most of the shoes on sale were picked up by customers within a day of opening of the sale. That’s why you find far less variety there.
Salesman: Why don’t you try these ones?
Customer: Not these ones. I’m looking for more formal look, the ones with laces and predominantly plain texture.
Customer: I like this one. Lemme try it.
Customer: This fits well. I’ll take this one in black. Size seven.
Salesman: Would you like to see socks and shoe polish as well?
Customer: Not polish, but yes socks.
Customer: Do you sell socks only in combo of three?
Salesman: We sell by pair as well. Here they are.
Customer: OK. I’ll take these two pairs.
Salesman: Anything else, sir?
Customer: No, thanks.
Salesman: I’ll get the billing done, then.
Customer: Sure.

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(S14)

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AT A CLINIC