# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 10. 03. 2021

Activity of the day :
1. Learn about the menu of the restaurant.
2. The menu is divided into two categories of cuisine, which is
i) Western cuisine
ii) Chinese cuisine
3. Learn to differentiate both cuisines and adapt to their ways of presenting the menu to the customers.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 1 p.m to 11 p.m

Date : 11. 03. 2021

Activity of the day :
1. Learn to set up the table properly.
2. By learning the table setup will make it easier for customers to eat when they dine-in at the restaurant.
3. The step for the table setup was:
i) The direction of the setting starts from the right of the position of the customers.
ii) Firstly, the tissues were placed, and on top of it, the spoon and fork were put sides by side.
iii) Next, the glass for plain water was put at the tip of the tissue.
iv) Lastly, make sure the position of all the cutleries was in a neat and tidy position and ready for the customers.
4. The restaurant does offer a refill of plain water for the customers.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 12. 03. 2021

Activity of the day :
1. They teach the right way to serve from the first basic steps.
2. Firstly, open the door for the customer right away after they arrived at the door.
3. Next, make sure they were seated at the table.
4. Handle the menu to the customers.
5. While waiting for customers to make the order, we need to fill up the plain water in the glass.
6. A notepad was given so that the order can be written there.
7. Lastly, right after taking the order the menu was taken back and put in its place.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 13. 03. 2021

Activity of the day :
1. Learn how to take orders from the guest properly.
2. Right after customers were given the menu, the waitress or waiter should take the responsibility to explain the specialty food offer at the restaurant.
3. Usually, customers ask regarding the different cuisine that offered and which food was the most ordered at the restaurant.
4. As the waitress and waiter, we should know each of the food sold and the one with the most likings from the customers.
5. After the orders made, we need to recall every food orders and including the drinks so that the orders made flawlessly and can be done in time.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 14. 03. 2021

Activity of the day :
1. Learn how to key in the orders from the customers.
2. After receiving orders from the customers, we had to key in the orders on the iPad using the restaurant system.
3. The Ipad was installed with a system that makes it easier to key in the order.
4. The order needs to be divided into two categories which were western and chinese cuisine.
5. This was because it will make it easier for the cooks at the kitchen to proceed with the orders.
6. A receipt needs to be print so that we can check either the right food was ordered and tbe ready to serve it to the customers.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 15. 03. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 9 p.m

Date : 16. 03. 2021

Activity of the day :
1. Learn how to take reservations from customers.
2. Firstly, they need to state at which date that they preferred to make the reservation.
3. Secondly, ask what time they would like to dine in at the restaurant.
4. Next, ask how many people or pax they would like to make a reservation for in order to set up the table.
5. Usually, the reservation made for special occasions such as birthday celebrations, special days, anniversaries, and any other celebrations.
6. Lastly, check on the calendar for the exact date and make a confirmation regarding their reservation.
7. Make sure to take note of every detail that ask by the customers for their reservations and told the coworkers regarding the upcoming reservations.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 17. 03. 2021

Activity of the day :
1. The restaurant also sells cake and creme brulee as dessert.
2. Get to know different types of cake sold.
3. Even though the cake included in the menu, but sometime restaurant order new hot sellings cake for taste trials.
4. Hence everyone needs to know the various cakes and we need to introduce it to the customers.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 18. 03. 2021

Activity of the day :
1. Learn how to communicate order details to the Kitchen Staff.
2. In order to give the best upon the customer's request, it is proper to enhance and explain the order details personally to the Kitchen Staff.
3. For such food as steaks, there is various way on how to cook the meat.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 9 p.m

Date : 19. 03. 2021

Activity of the day :
1. Learn about different types of steaks that were sold at the restaurant.
2. There were about 6 types of steaks generally sold at most fine dining restaurants such as sirloin steaks, wagyu steaks, tenderloin steaks, rib-eye steaks, tomahawk steaks, and black Angus steaks.
3. At our restaurants, there were only 4 types of steaks sold which are sirloin steaks, wagyu steaks, tomahawk steaks, and rib-eye steaks.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 20. 03. 2021

Activity of the day :
1. Learn how to give suggestions regarding the way of choosing the best cooking time for the steaks or the doneness of the steaks.
2. The first one is blue which is cooked at an internal temperature of 10 ⁰Cto 29 ⁰C
3. The aftertaste would feel spongy and with no resistance.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day (emergency leave)

Date : 21. 03. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 22. 03. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 23. 03. 2021

Activity of the day :
1. Continue to learn about the doneness of the meats.
2. The second one is rare which cooked at an internal temperature of 30 ⁰C
to 51 ⁰C
3. The aftertaste of the steaks will be soft and spongy with slight resistance.
4. There were 4 more types of doneness of the meats which are medium-rare, medium, medium well, and well done.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 24. 03. 2021

Activity of the day :
1. For medium-rare, it was cooked at an internal temperature of 57 ⁰C to 63 ⁰C and it feels fairly soft, fairly spongy, and slightly springy.
2. Next is medium which cooked at an internal temperature of 63 ⁰C to 68 ⁰C and it feels fairly firm and springy.
3. Second last is medium-well which cooked at an internal temperature of 72 ⁰C to 77 ⁰C it should feel firm with a slight spring.
4. The last one is well-done which was cooked at an internal temperature of 77 ⁰C and up to 100 ⁰C. It should feel very firm and will spring back quickly.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 25. 03. 2021

Activity of the day :
1. At the time when present menu and provide detailed information when asked, waitress and waiter should also know about portions, ingredients or potential food allergies.
2. For such a suggestion on the doneness of the meats is different for each steak.
3. The specialty of the restaurant is the wagyu steaks, and it was suggested to choose either medium-rare or medium for its doneness.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 26. 03. 2021

Activity of the day :
1. Continue on the suggestion of the doneness of steaks.
2. For tomahawk steaks it is better to choose from medium to medium-well and the same goes for sirloin steaks.
3. For rib-eye steaks, it is better to choose from medium-well to well done for its doneness.
4. Suggesting the right proportion and the doneness for the customers will secure the right taste for the customers to devour taste of the meats.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 27. 03. 2021

Activity of the day :
1. Learn the full Standard Operation Procedure of the restaurant.
2. The SOP that will be followed for each opening until the closing.

SOP when opening the restaurant
a) Open the restaurant.
b) Put down all the chair from the table, make sure it is neatly in its position.
c) Clean up the table using the wiping towels.
d) By using a dry and clean wiping towel to dry off the cutleries and the glasses.
e) Put the tissue before putting the fork and spoon.
f) Make sure the position is by the right side of the customers.
g) The dry glass for plain water is placed at the top position of the spoon and fork.
h) Make sure everything was neat and ready for the opening.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 pm. to 10 p.m

Date : 28. 03. 2021

Activity of the day :
1. Learn the second SOP which was during business time.
SOP during business time.
a) Welcoming the guest.
b) Bring the menu for the customer.
c) Pour plain water meanwhile waiting for the customer to order foods.
d) Take order and key in the order made by the customers.
e) Recheck the order with the kitchen staff.
f) Clean up the dirty plate and glasses.
g) Make sure the table is ready to be set for the next customers.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 29. 03. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 9 p.m

Date : 30. 03. 2021

Activity of the day :
1. Learn about the last SOP which is when closing the restaurant.
SOP when closing the restaurant
a) Put up all the chairs on top of the table.
b) Swipe the floor.
c) Mop the floor for the whole restaurant.
d) Make sure there was no dirty plate, and cutlery was left at the bar.
e) Collect the clean cutleries and put them back at their original place
f) Close the restaurant.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 10 p.m

Date : 31. 03. 2021

Activity of the day :
1. Know the places that need to be clean daily.
2. There were three handwashing for the use of the customers.
3. There was put with the sink and mirror for each handwashing.
4. It needed to be clean daily so that the hygiene will be at the most top.
5. During the opening of the restaurant or by the time they were no customer, it is a given for the staff to clean the handwashing, sink, and the mirror.
6. When the cleaning process was done, let that handwashing dry.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 11 a.m toi 8 p.m

Date : 01. 04. 2021

Activity of the day :
1. Learn how to prepare the decoration board for the celebration.
2. Usually the decoration will be made on the decoration board.
3. There were steps given to be followed in order to decorate the board.
Steps before decorating the board.
i) Make sure the board is clean and ready to be decorated.
ii) Check which decoration needed to be used to decorate the board.
iii) Start decoration accordingly.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 9 p.m

Date : 02. 04. 2021

Activity of the day :
Learn how to prepare for the decoration board.
Step during decoration.
i) The decoration material used were balloons and birthday centerpieces with some wall decorations.
ii) The balloons will be tied for making big giant tied balloons.
iii) Once ready, it will be tied to the decoration board and hang the banner too.
iv) After finish hanging everything, recheck the decoration needed either they made a reservation for decoration at the chair or the table too.
v) If such reservation were made, the balloons will be tied at the chair too.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 12 p.m to 9 p.m

Date : 03. 04. 2021

Activity of the day :
1. Learn how to decorate the table.
Step for decorating the table was such as
i) Make sure to empty the table, and put the decorated or designated cloth.
ii) Usually, roses will be used to make the word such as "I LOVE YOU" or just a big heart shape.
iii) Once finish the table decoration, put the required cutlery for the table
iv) If there were some additional requests for candlelight dinner, we will decorate the table with the candles.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 04. 04. 2021

Activity of the day :
1. Learn how to clean up the decoration table right after the celebration.
Step how to clear the decorated table.
i) Firstly, clean the dirty plate, cutlery, and glasses.
ii) Next, collect the used flowers and materials for the decoration and keep them back for the next use of decoration.
iii) Make sure the designated cloth that put for the decoration table was clean or needed to be sent for washing.
iv) A clean table cloth is needed in order to be used for the next decoration table.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 05. 04. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 2 p.m to 11 p.m

Date : 06. 04.2021

Activity of the day :
1. Learn how to check in with diners to make sure they are enjoying their meals and correct any problems.
2. Also learn how to inform the guest about the restaurant's customer loyalty programs, and special promotions at the restaurant.
3. At KOOK, there was no such loyalty point given to the customers, instead, we offer cashback at 3% for the next dine-in.
4. The cashback will be given at the receipt received by the customers.
5. Customers can use the bar code and just scanned the cashback given.
6. By the next dine-in, the customer only needed to give the phone number used when scanning the bar code to get fully use of the cashback.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 11 a.m to 8 p.m

Date : 07. 04. 2021

Activity of the day :
1. Learn how to decorate a plate for celebration purposes.
2. In order to have a very well designated chocolate decoration, the chocolate needed to be melt and we use the chocolate sauce for the decoration.
3.The chocolate sauce is always put in the freezer so that it will be used at the right temperature when decorating the plate.
4. After done with the decoration, the customer will choose their favourite cake to be put on the decoration plate.
5. When its the time to serve the cake to the customers, the song will be played according to the celebration accordingly.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 11 a.m to 8 p.m

Date : 08. 04. 2021

Activity of the day :
1. Opening session for today.
2. Start with the opening procedure and get ready to serve the customer for that day.
3. Clean the handwashing, sink, and mirror.
4. Receive tips from the customer for the good and neat work.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 11 a.m to 8 p.m

Date : 09. 04. 2021

Activity of the day :
1. Start with the opening procedure.
2. Swiping off the floor and mop the floor.
3. Getting ready to serve the customers.
4. Finishing the work by helping to organize the petty cash receipt.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 11 a.m to 10 p.m

Date : 10. 04. 2021

Activity of the day :
1. The last day before Ramadhan start, a big mass of cleaning was done.
2. Clean the toilets, mop the floor and wash the handwashing, sink, and mirror.
3. Remove the spiderweb from the ceiling and clean off the dusty rack.
4. Prepared the place for the customers.
5. Do the closing session.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day (Unpaid Leave)

Date : 11. 04. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 12. 04. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 13. 04. 2021

Activity of the day :
1. Learn how to take orders from FoodPanda.
2. FoodPanda was one of the food delivery applications and Kook takes the chance to boost the sale by collaborating with them.
3. By using a machine, an order will be made through the application.
4. The first step was to accept the orders, and key in the POS system.
5. Right after the food is ready, click on the ready button and wait for the food delivery person.
6. Recheck the order made with the delivery person, and give the ready food to the delivery person.
7. Our restaurant also accept and send delivery by our own staff, and the step is a bit different.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 14. 04. 2021

Activity of the day :
1. Learn the step for making delivery by our restaurant.
2. Firstly, the order can either be made by phone calling or by using media social such as Whatsapp'.
3. State what is the order to be made.
4. Key in the order by entering for delivery section.
5. Once the food is ready for delivery, one of the staff will be given the address to deliver the food.
6. The payment can be made either online or cash on delivery (COD).

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 15. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 16. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 17. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 18. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 19. 04. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 20. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 21. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 22. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 23. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 24. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 25. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 26. 04. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 27. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 28. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 29. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 30. 04. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Check the cleanliness of the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 01. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 02. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 03. 05. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 04. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 05. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 06. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 07. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 11 p.m

Date : 08. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : 3 p.m to 12 a.m

Date : 09. 05. 2021

Activity of the day :
1. Start the day by packaging the dates for every customer to break their fast during the Ramadhan.
2. Clean the handwashing, sink, and mirror.
3. Set the table with the cutleries and glasses.
4. Put the reservation tags for every reserved table.
5. Count the exact number for every table in order to have empty spaces for the walk-in customers.
6. Place the receipt for each reservation table in order to know the exact order made. There will be no misplacement of the food.
7. Closing as per the procedure and extra mass of cleanliness to be done as the restaurant will be closed for Eid Holiday.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date : 10. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date : 11. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date : 12. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date : 13. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date : 14. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date :  15. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : OFFDAY

Date :  16. 05. 2021

Activity of the day : EID HOLIDAY

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 17. 05. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 18. 05. 2021

Activity of the day :
1. Learn about the layout of the restaurant.
2. The restaurant was divided into 3 sections called Section A, Section B, and Section C.
3. Section A and Section B is inside of the restaurant where placed with air conditioner while Section C is on the outside section of the restaurant which equipped with a ceiling fan.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 19. 05. 2021

Activity of the day :
1. Learn about the layout of the restaurant and each of its functions.
2. Section A is the main section located.
3. At Section A there is a bar section for putting the clean cutleries and the glasses.
4. There is also a cashier counter by the left side of the restaurant alongside with cash register and CCTV monitor.
5. Each corner of the restaurant is installed with CCTV for better safety for the staff and also the customers.
6. Section A is also equipped with 6 tables which numbered as 1,2,3,6,7, and 8.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 20. 05. 2021

Activity of the day :
1. Learn about the layout of the restaurant and each of its functions.
2. Section B is the second section of the restaurant.
3. At Section B there is a bar for making the beverages.
4. At the bar there is also a coffee machine to make various types of coffee.
5. There is also equipped with a coffee grinder to grind the coffee bean until its finest state
6. There is also a decoration board located at Section B.
7. Section B is equipped with tables numbered 10, 11, 12, 13, 14, 15, 16, 17, 18, and 19.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 21. 05. 2021

Activity of the day :
1. Learn about the layout of the restaurant and each of its functions.
2. Section C is the outdoor section equipped with 4 tables for the customers that enjoyed eating without an air condtioner.
3. At Section C there is also equipped with the temperature machine for the use of customers and staff by abiding by the Standard Operation Procedure during the pandemic of Covid-19.
4. A table is prepared outside especially for the book record of the person that checked their temperature and scanned the Barcode for the MySejahtera application.
5. A stand for putting the menu outside is put at Section C, so they can look up at the menu before deciding what to eat at the restaurant.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 22. 05. 2021

Activity of the day :
1. Learn about the other 2 types of steaks that not offered by the restaurant which are tenderloin steaks and black Angus steak.
2. The tenderloin is a long piece of beef that you can use to make a full roast or cut other steaks from. This piece comes from an area near the rear of the animal that sits in front of the round cut and under the sirloin.
3. Tenderloin is incredibly versatile in that you can use a portion of it for a roast while slicing filet mignon from the end or cut the full loin into other pieces of steak. As a roast, the loin can be used in virtually endless recipes, depending on the spices, sauces, and sides you use with the dish.
4. Hoping that tenderloin will be included in the future menu of the restaurant.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 23. 05. 2021

Activity of the day :
1. Learn about the black Angus steak.
2.The Black Angus, or more commonly, Angus, is a black-hided breed without horns (also referred to as polled). The Angus breed has a number of advantages in the quality and production of the meat, and it quickly became a favored breeding stock to reduce problems of over-breeding in other lines of cattle.
3. Since Angus beef is a specific breed of cattle and not a specific type of beef, you cook it the same way you would cook any other meat. If you purchase ground Angus beef, you need to cook it until there is no longer any pink showing.
4. Hoping that black Angus steak will be included in the future menu of the restaurant.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Off day

Date : 24. 05. 2021

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 25. 05. 2021

Activity of the day :
1. Giving suggestions regarding employee health and personal hygiene.
There were few topics regarding employee health and personal hygiene.

A) Grooming.
1. Arrive at work clean with clean hair, clean clothing, teeth brushed, bathed, and daily use of deodorant.

2. Maintain short, clean, and polish-free fingernails. No artificial nails are permitted in the food production area.

3. Wash hands (including under fingernails) and up to forearms vigorously and thoroughly with soap and warm water for a period of 20 seconds.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 26. 05. 2021

Activity of the day :
Employee health and personal hygiene

B) Poper Attire.
1. Wear appropriate clothing –clean uniform with sleeves and clean non-skid close-toed work shoes (or leather tennis shoes) that are comfortable for standing and working on floors that can be slippery.

2. Wear an apron on-site, as appropriate.

Do not wear an apron to and from work.

Take off the apron before using the restroom.

Remove apron when leaving the food service area.

Change the apron if it becomes soiled or stained.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 27. 05. 2021

Activity of the day :
Employee health and personal hygiene.

C) Hair Restraints and Jewelry.
1. Must wear hair restraints that keep hands out of hair out of food. For Muslim usually, the hijabs were wear and put inside of the clothes.
2. Keep beards and mustaches neat and trimmed.
3. Do not wear false eyelashes.
4. Refrain from wearing jewelry to prevent physical and microbial contamination of foods.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 28. 05. 2021

Activity of the day :
Giving suggestions regarding organic recycling that can be done with the waste food.
The policy:
* Organic recycling and composting practices help keep organic materials out of landfills.
* Compostable materials help create soil addictive which in turn improve soil structures and provide plant nutrients.
* Use of organic composting can help reduce waste-removal costs, remove waste from water treatment plants, and eliminate dumping reusable organic materials into landfills.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 29. 05. 2021

Activity of the day :
Organic Recycling and Composting.
The procedure.
1. Only certain foods can be used as garden compost. Materials that can be composted include fruit and vegetables, eggshells, coffee grounds and filters, and some paper products if designated as compostable. No meat or dairy products should be composted because of potential pathogens.  Compostable materials should be no larger than 2”.

2. All employees in the restaurant must be trained as to what food and non-food items can be composted.

3. The compost collection bin should be removed from the restaurant daily.

4. A designated person should provide oversight and monitoring that only appropriate foods are placed into compost bins.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 30. 05. 2021

Activity of the day : Offday

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 31. 05. 2021

Activity of the day :
1. Giving suggestions regarding laundry and linen use.
Procedure:
Linens used in the restaurant for purposes of cleaning and sanitizing are not used in other areas of the establishment. Linens should be kept separate by functional use to minimize the risk of cross-contamination.

Duty of the employees:
1. Use wiping cloths and other cleaning cloths for purposes of cleaning and sanitizing as needed.
2. Wiping cloths used for food spills from the tableware and carry-out containers shall use for no other purpose.
3. Transfer wet mop heads to a separate designated container to be taken to the laundry at the end of each shift. This will minimize mold growth and infestation by pests.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 01. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Get organized

There’s always a million things to do when running a restaurant or cafe, but it’s important to take the time to actively plan out your days and weeks so that you can prioritize tasks and make sure you can coordinate your schedule in a way that allows you to get everything done

Make a to-do list for the week, check in with it each morning, assign tasks, and watch your efficiency skyrocket.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 02. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Keep staff motivated

Happy staff are efficient staff, and efficient staff are what it takes to keep your restaurant running smoothly.

Try identifying opportunities for improvement and then set up incentives for team members to achieve the goals you’ve set.

Whether it’s driving up their average transaction value (ATV) or maximizing table management, keeping your staff motivated to excel in the areas that drive your business is key to operating efficiently and successfully.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 03. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Reduce human error

Integrating your POS into your payment systems so staff can’t key in wrong values is a great step to take when you’re considering how to improve restaurant performance. Prices are set and updated consistently, which drastically reduces the chance of mistakes and avoids negative customer interactions.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 04. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Upskill your team

Training your staff when they start is all well and good, but it’s important you don’t forget about ongoing training.

Giving team members space and opportunity to upskill themselves not only helps your business run more smoothly but it’s an excellent way to improve employee retention and reduce the need to continually start from scratch with new employees.

Use POS reporting to spot your highest grossing staff by ATV and empower those team members to teach others.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 05. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Make it easy to cash out at the closing time

The traditional end-of-day process can be a laborious one, fraught with lots of time spent looking for that stray five bucks.

By implementing an integrated payment solution, you can automatically reconcile your takings at day’s end, so you save an hour or so a day per site.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 06. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Integrate your accounting software

Anything that makes that world easier to understand, that makes that world less painful to view, and limits the amount of time we need to spend tapping numbers into a computer, the better.

Centralized reporting, invoice management, tracking overheads, security, and cash flow management are just some of the many benefits of integrating your accounting system with your POS.

Don’t let manual processes slow you down and get in the way of restaurant efficiency. Don’t spend unnecessary time on entering data by hand – integrate your accounting software with your POS to gain an accurate, real-time view of your business’ performance.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 07. 06. 2021

Activity of the day : Offday

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 08. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Spend less time managing staff logistics and more time running your business

Labour is one of the biggest expenses in your business, and as it gets busier, it gets a lot harder to know exactly when you should be cutting or adding labor hours to match all that extra demand.

Syncing your staff management program to your POS is a simple and efficient way to run your team, which will save you time and a lot of headaches.

Done correctly and this software setup allows you to build rosters off of historical sales data so you’re always staffing the right amount of staff and cutting back on any unnecessary labor costs. Plus, there are tools to better communicate and allocate assignments among your team, keeping efficiency high.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 09. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Leverage loyalty

Turn customers into regulars and increase restaurant efficiency by offering smart incentives that will keep them coming back – whether it be discounts, freebies or gift cards.

Check with your POS provider to see what they can offer in terms of a fully automated loyalty and referral program and whether it syncs to your POS. Such a solution makes it easy to incentivize repeat business while also building your email database.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 10. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Make your data work harder

It’s all well and good to know your sales numbers, but the key to running a really efficient restaurant is to understand why the numbers are what they are.

Drilling into your data helps you complete the puzzle and use real, quantitative information from your business to make informed decisions that will keep your customers happy and help you make money.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 11. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Get everyone on the same page

Effective communication with your team is essential in order to run a smooth restaurant operation.

Hold a daily staff briefing that allows everyone to be across any important news or issues so everyone knows the lay of the land. Make sure your team is in the loop about any changes and the reasons why.

Having this knowledge avoids confusion and also makes team members feel confident about what’s going on around them.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 12. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Make purchasing stock simpler

Purchasing and managing your stock is one of the most important, and time-consuming, parts of your business.

Your team should always know when and what to order, who to order it from, and what’s due for delivery – regardless of who’s on shift

Using purchasing software will help you keep over-ordering and therefore wastage to a minimum, and it also helps your team to log issues with anything that should have been received but wasn’t so you can follow up with suppliers as soon as the flag is raised.

# data[].attributes.body
Location : No.49(Ground Floor, Lorong Perda Utama 3, Taman Prominence, 14000 Bukit Mertajam, Penang

Working hours : Work from home

Date : 13. 06. 2021

Activity of the day :
Recommendation for increasing the efficiency of the restaurant in the future.

Streamline food prepration

Efficient food prep is a key component in any successful kitchen and it’s important that there are clear and consistent processes in place to make sure that the way the kitchen operates is the same no matter which staff is working or what’s on the menu that day and that the quality of the end product is always high.

Take, for example, a new staff member. If you or your most trained staff are no on-site, will they know how to make all of your food items to a T?

Staying on top of how your kitchen operates gets much easier when you’ve got the right tools to do the heavy lifting.

Features that can facilitate a smoother kitchen workflow are now built right into cloud-based POS software.