# data[].attributes.body
OFFDAY

# data[].attributes.body
-Division of duties and shifts by Ms. Izzah as our supervisor at Bidong View Resort.

-Getting to know colleagues at the new workplace and their respective departments.

-A brief briefing from Ms. Izzah, BVR supervisor, to all new interns, which is to learn the basics of all the tasks done by the front office department.

-Understanding the list of room packages and meal sets offered by Bidong View Resort.

# data[].attributes.body
First time learning about the I-Hotel system used by Bidong View Resort.

-Working in office hours shift from 11AM until 7PM

-On my second day assigned to the front office

-I am still being trained to check in and check out guests of the resort.

-My supervisor named Izzah & Nadhirah is teaching me how to do it.

# data[].attributes.body
-On the third day, our supervisor instructed us to study another department.

-I was assigned to be a maintenance person to maintain the rooms that had problems and needed to be repaired.

-Mr. Ariff, who is skilled in maintenance, taught me to repair the broken BD Box in one of the rooms at the resort.

# data[].attributes.body
-The fourth day of my shift was from 11am until 7pm. I was assigned back to the front office.

-I was managing the check out for customers while being assisted by my colleagues, Natalia and Wani.

# data[].attributes.body
-Trying to install DB Box.

-Helped by Mr. Ariff.

-Today installed 21 units in all the rooms that have not yet been changed.

# data[].attributes.body
-There are several rooms with broken lights on the ground floor of Block A BVR.

-My brother Ariff and I were assigned to solve the problem quickly because the guest would check in soon after the problem was solved.

-My brother Ariff and I worked out a formula to install the bedside lights.

# data[].attributes.body
-Installing DB Boxes that still have unfinished rooms.

-Collect all old DB Boxes and throw them in the garbage disposal to be burned.

# data[].attributes.body
-There are several rooms that are being maintained to beautify the toilets located on the upper level of block C.

-Remove and wash the toilets after maintenance.

# data[].attributes.body
-Worked on the office hour shift from 11AM to 7PM with Thanea.

-Thanea was assigned to the reception, I was assigned to enter the maintenance department with brother Ariff.

-Installed a bedside lamp on the headboard wall.

# data[].attributes.body
-Shift Morning 7AM until 3PM.

-Learn how to open

-Make a cashier summary report.

-Check the room before guest check in to ensure the room is ready to use.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-Answer/response to questions from chat guests.

-Contacting guests who check in late, this is because guests who booked through booking.com if they do not show up before 7PM, their booking will be released.

# data[].attributes.body
-I work the morning shift from 7AM to 3PM

-Maintain the reception area for guest check-out.

-Check out guests through the I-Hotel system.

-Notify the housekeeping group of a room that has been checked out to clean the room.

-Notify the BVR Complaint group if there are rooms that are found to have problems and damage to be repaired by the maintenance staff.

-Rearrange the room key cards according to the room number and block and rearrange the check-out file into the shelf that has been provided.

# data[].attributes.body
-Working on shift office hours from 11AM to 7PM.

-After taking care of the counter from 11AM to 12AM, uncle Ah Peng as the BOD of Bidong View Resort told me to clean and sweep the dry leaves that were found falling around the livestock area.

-After finishing sweeping the dry leaves, he told me to feed the fish and ducks in the animal husbandry area.

-Sweeping the dry leaves that fell in the livestock area.

-After finishing throwing away the garbage at the disposal site, I was assigned to take care of the reception counter again.

# data[].attributes.body
-Working on the morning shift together with Iman.

-Iman was assigned to take care of the reception for guest check-out, I took care of the pool booth.

-Selling light snacks and renting floats to guests.

# data[].attributes.body
-Working on the office hour shift together with Sara and Natalia.

-Natalia was assigned to look after the pool booth while the two of us were looking after the reception counter because there would be guests checking out.

-Making post charge and post payment to guests who upgraded rooms and added facilities in the room.

# data[].attributes.body
OFFDAY

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-Become a volunteer for event guests.

-Please take pictures/video.

-Pick up event equipment.

# data[].attributes.body
-Cleaning the duck and rabbit pond as instructed by Uncle Ah Peng.

-Feeding bran to the ducks, rabbits and fish.

# data[].attributes.body
-Working on the morning shift from 7AM to 3PM.

-Maintain float & snack booth.

-Inflate existing and newly opened floats.

-Clean pool booth and refrigerator.

# data[].attributes.body
-Working on the morning shift from 7AM to 3PM.

-Maintain the float & snack booth.

-Pack the float booth and restock the snack items

# data[].attributes.body
-Taught by brother Man Indonesia to take Atan (Horse) for a walk & feed him.

-While showing it to guests who are staying at BVR.

-There are several packages for guests to ride horses around the beautiful atmosphere around BVR.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-First shift midnight 11pm-7am.

-Learn to make pool and convenience reports.

-Update guest information who wants to check in that day.

-Clean the FO counter for new preparation the next morning.

# data[].attributes.body
-Night shift alone.

-Create pool and convenience sales reports.

-WhatsApp guests who want to check in the next day.

-Restart all PCs to start the new day.

# data[].attributes.body
-Take care of the floats and pool if anyone wants to buy snacks and rent floats.

-Clean the float store and arrange the floats so that the room looks neat and organized.

# data[].attributes.body
-Working in shift office hours from 11am to 7pm.

-I was assigned by Uncle Ah Peng to clean the duck coop, which means collecting dry leaves and garbage.

-Feeding farm animals such as ducks, rabbits and fish.

# data[].attributes.body
-Working in the office shift from 11am to 7pm.

-I was assigned by Uncle Ah Peng to clean up the remaining dry leaves that fell into the pond.

-After finishing, I was required to feed the fish.

# data[].attributes.body
-Make reports on convenience and pool sales.

-Arrange guest check out for the next day.

-Clean the service counter.

# data[].attributes.body
-Making Sales Pool and Convinience reports.

- Be a customer service by replying to chat ii customers who ask about BVR.

# data[].attributes.body
-Take care of the swimming pool float

# data[].attributes.body
OFFDAY

# data[].attributes.body
-Working on midnight shift.

-Doing night audit to arrange CO on that day and the previous day.

-Charging all technology that will be used the next day also on midnight shift.

-Making sales pool and convenience store reports.

# data[].attributes.body
-Working on the night shift.

-Providing free gift reviews.

-Making sales pool and convenient reports.

-Packing up the items on the counter so they look neat and ready for the new shift the next morning.

# data[].attributes.body
-Working on the Afternoon shift around 3PM-11PM.

-Maintaining the pool booth for selling floats and light snacks ii 4PM-8PM.

-After finishing maintaining the booth, you are required to tidy up and rearrange the floats and snacks neatly.

-In addition, taking care of check-in at the lobby counter at night.

# data[].attributes.body
-Uncle Ah Peng as the head of the Renovation department instructed me to feed the livestock farmers in BVR with enough food such as fish, chickens, rabbits and ducks.

-Next, clean the livestock area by sweeping away dry leaves and dead branches.

# data[].attributes.body
-After taking care of the reception to manage the guest check out, I was required to take care of the pool booth.

-Renting lifebuoys and selling light snacks such as ice cream crackers and carbonated water to visitors who wanted them.

-Having 3 shifts to take care of the pool booth, namely Morning, Afternoon and Evening.

-However, at that time I took care of the Morning from 8 am to 12 noon.

# data[].attributes.body
-Today is scheduled to work the morning shift as a front office with Natasya, another intern.

-The tasks performed in the morning shift include listing the guests who will check out that day, continuous stay, housekeeping rooms that need to be done and listing the block rooms, which are rooms that guests cannot use to check in.

-Check out should be done by guests before 12 noon, if more than that they will be charged as much as RM50 per hour.

-Therefore, we should give them a warning by sending a warning chat checkout as a reminder.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I work on the Afternoon shift from 3pm to 11pm.

-My duties include taking care of the reception with 2 other colleagues, Natalia and Natasya.

-Taking care of check-in and responding to information given by guests.

# data[].attributes.body
-Working alone on the night shift starting from 11 PM to 7 AM.

-Among the tasks that need to be done are calculating sales pool and convenience store reports to be sent to BVR Transaction Update.

-In addition, organizing check out files and organizing free gifts to be given to guests who make reviews about their fun stay at Bidong View Resort.

# data[].attributes.body
-Working on the Afternoon shift starting at 3 PM - 11 PM.

-For the first hour I was assigned to take care of the reception registering guests who wanted to check in at 3-4 PM.

-Next, from 4 PM until 8 PM I was assigned to take care of the pool such as renting the pool and selling light snacks to guests.

-After taking care of the pool booth from 8 PM until 11 PM I was assigned back to the receptions section.

# data[].attributes.body
-The next day I also work in the afternoon shift starting at 3PM-11PM.

-A slight difference is that today I am on a full shift at the reception. As we know, if I am on the reception, the tasks I do are like checking in guests, answering questions from WhatsApp, and at the end of the shift we will calculate the total cash summary to be counted as the close shift.

# data[].attributes.body
-The third day in a row of taking care of the afternoon shift also had a slight increase in duties, this time I helped Uncle Ah Peng as the head of garden care at Bidong View Resort to prepare a shelter for the new livestock, the deer in his enclosure.

-This preparation is important for taking care of the deer so that they can find shelter and are not afraid of humans who visit to see them, Tokey said to the deer seller.

# data[].attributes.body
-Today I work the morning shift from 8 am until 3 pm.

-Tasks performed include taking care of guest check out. Giving gifts to guests who make reviews.

-In addition, after finishing I was given a new task from sv to create a new template regarding horseriding packages to give to guests.

# data[].attributes.body
-Today I am on duty during office hours, which is from 11 am to 7 pm.

-The duties performed by people working on this shift are as backup for other workers. My duties during the morning shift are to help check out guests at 12 noon and check in guests starting at 3 pm.

-In the picture shown, I am counting the guest cash deposit to see if it tallies or not with what is shown in the system.

# data[].attributes.body
-I work on the morning shift. The first hour I am required to make housekeeping reports for guests who will check out that day and makeup rooms for guests who are still staying. These matters must be prepared early so that the housekeeping workers will come in at 8 am to be given to them to carry out their duties.

-Next I am required to take care of the pool booth to rent out to guests who want to rent life jackets and sell light snacks to those who want to get them.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-Working on the night shift from 11pm to 7am.

-Routinely when the midnight shift is done, I will do a convenience and pool report. It's a bit of a brain drain because it involves calculations.

# data[].attributes.body
-I work the evening shift from 3pm to 11pm with Natalia and Iman.

-I was assigned to look after the booth at the pool while they were both assigned to look after the reception.

# data[].attributes.body
-I work on the Afternoon shift which means from 3pm until 11pm together with Maizatul.

-This time my assignment was to take care of the reception as a check-in attendant for guests.

-At the end of the shift I have to count the convenience stock to ensure that the stock is always available for sale.

# data[].attributes.body
-I work the Office Hour (OH) shift from around 11am to 7pm together with Natasya.

-In this shift I was assigned to temporarily guard the pool and then went back up to the reception counter to check in guests to help the people on the afternoon shift.

# data[].attributes.body
-I work the morning shift with Iman.

-Iman is assigned to look after the booth at the pool while I will look after the reception counter to check out the guests who want to leave on that date.

-After the office hour (OH) shift came in as our backup, I was assigned by my SV to refill the stock in the combination and the fridge at the pool.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I was assigned to take care of the night shift alone from 11pm until 7am.

-The tasks performed included making convenient and pool reports. After counting the money that was put in the envelope would be put into a safe deposit box to be counted at the end of each month.

-In addition, after counting the report, I was assigned to give a check-in message to guests who wanted to check in that day. This had to be done as early as 5am.

# data[].attributes.body
-I work the evening shift with Sakinah.

-The task performed on the evening shift is to take care of the reception to check in guests.

-And at the end of the shift, I am required to count the remaining combi stock to be noted in Google Drive.

# data[].attributes.body
-I worked the office hour shift with Natalia from 11am until 7pm.

-I was assigned to guard the booth at the pool while Natalia was assigned to check the guest rooms that had checked out.

-In the evening, I was assigned to guard the reception counter to check in guests.

# data[].attributes.body
-I work the morning shift together with Izzah.

-Izzah is assigned to take care of the reception because there are guests who will check out before 12 noon while I am assigned to take care of the pool booth first.

-After that, at 12 o'clock I am required to take care of the reception counter and check the rooms of the guests who will check in at 3 pm.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I work the evening shift with Natasya, from 3pm to 11pm.

-For the first 4 hours I was assigned to take care of the booth pool and after that I went back to taking care of the reception counter.

-At the end of the shift I have to count the stock of the combination as the last shift of the day.

# data[].attributes.body
-I work the office hour shift together with Natasya from around 11 am to 7 pm.

-I am assigned to look after the guests who check out together with Izzah while Natasya is assigned to look after the booth at the pool.

-After all the guests have checked out, I am instructed to refill snacks in each room where there are guests who have taken snacks in the room.

-After that, I need to check the rooms that will be checked in by the guests that day.

-Then, I am assigned back to look after the reception counter to check in the guests.

# data[].attributes.body
-I am on the morning shift with Iman.

-Iman is on duty at the reception counter while I am assigned to guard the pool booth.

-While I was guarding the pool booth, there was a tragedy that took a life involving a child drowning while bathing in the adult pool.

-I had just returned from the toilet at around 10:40 in the morning and when I arrived at the adult pool, there were many people saying emergency and I saw an aunt helping the drowning child to remove the water from his body.

-The one who noticed the drowning was an aunt and after that I called Staff Alfa to call other staff to help do CPR.

-At that time, there were around 30 people around the scene.

-Staff Sabaruddin as the Bidong View Resort staff who did initial CPR on the child.

# data[].attributes.body
-I was on duty with Maizatul on the Afternoon shift.

-I was assigned to guard the reception to register people who wanted to check in while being assisted by people on the office hour shift, namely Sakinah and Nadhirah.

-After that, I was told by my supervisor to arrange the newly arrived stock in the combine and refill the stock that had run out.

# data[].attributes.body
-I work on the morning shift with Nadhirah.

-The first hour I have to report for continuous stay, housekeeping and reserved room for today.

-After that, I am assigned to guard the pool for 4 hours to sell floats and snacks to guests.

-With the remaining 3 hours of work I return to the reception counter to help them manage guest check out.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-Working the night shift alone from 11 PM to 7 AM.

-At night, most tasks involve doing reports such as sales pool and sales combination.

# data[].attributes.body
-I was on the Afternoon shift with Nadhirah and Ann.

-I was assigned to guard the booth pool for 4 hours while they were assigned to guard the reception counter.

-After that, in the last 2 hours, I was required to count the stock in the kombinj to update it in google drive.

# data[].attributes.body
-I work the office hour shift from about 11am to 7pm.

-The first 4 hours I was assigned to guard the pool booth, after that I returned to the reception counter to check in guests until I finished my shift.

# data[].attributes.body
-I work the afternoon shift from 3PM until 11PM.

-Helping the porter staff deliver guest items to the room due to staff shortage.

-Guarding the reception counter to check in guests who have not checked in yet.

-At the end of the shift, I am required to count the remaining combi stock.

# data[].attributes.body
-I work the morning shift with Natasya from 7 am to 3 pm.

-Tasya is assigned to look after the pool booth while I am assigned to look after the reception for the checkout of guests who want to leave that day.

-After that, I need to do a room check at 2 pm to ensure that the room that has been booked that day is comfortable and satisfactory for the guests to use.

# data[].attributes.body
-Working on the night shift from 11pm to 7am alone.

-Assignments like the previous day such as making a sales pool report, sales combination, housekeeping report and maintenance report.

-In addition, I am also required to compile guest checkout files and make gifts for guests who make reviews to Bidong View Resort. This can give them consolation to commemorate their vacation here so that they can come back again.

# data[].attributes.body
-I work the Night Shift around 11pm until 7am alone.

-Similar to the previous task, which is to make a report. However, there is a slight addition to the task tonight because I need to make a special gift review for the guest who will check out in the morning.

-In addition, I also need to do some cleaning at the reception counter by wiping the table so that it looks clean, neat and organized.

# data[].attributes.body
-I work the evening shift starting at 3pm until 11pm together with Natasya and Ann.

-I work at the reception counter to check in guests until 5:30pm after which I also work to look after the pool booth to provide float rentals and sell light snacks to guests until 8pm only.

-Next, I was given a new task to help the staff at the cafe due to a shortage of workers. At the cafe I have to provide services such as delivering water to customer tables, cleaning the dining tables where customers have finished eating and washing cups and I have finished doing everything until 10:30pm.

-In the last 30 minutes, I return to the reception counter to do the closing shift and go home.

# data[].attributes.body
-I work on shift OH+4 which is 11 am to 11 pm.

-At noon I work at the reception counter as a check-out attendant for guests. And at 3 pm I am assigned to take care of the reception for the check-in of guests. Because the number of guests who checked in that day was too many, Ms. Nurin as the supervisor who takes care of the cafe invited me to help with the cafe's affairs such as delivering water, setting the dining table and washing the equipment.

# data[].attributes.body
-I was on shift OH+4 from 11am to 11pm.

-On that day I was on duty to take care of check out until 1pm then I was required to refill snacks in each room as well as check the room for guest check in at 3pm.

-On that day the combination machine had a problem so we were required to send all purchases manually by just writing by hand because every purchase must be recorded because the person in charge of the night shift will send data to the transaction group.

# data[].attributes.body
-I worked the night shift alone from 11pm to 7am.

-On that day the combination machine was still not repaired so my job was a little difficult because I had to calculate manually and enter it into the accounting book.

-After finishing the accounting report I had to make gifts and place cards to give to the guests when they checked in later.

-And at the end of the shift I tidied up and cleaned the counter so it looked organized.

# data[].attributes.body
OFFDAY RPH

# data[].attributes.body
OFFDAY RPH

# data[].attributes.body
-I work on the OH shift which is from 11 am to 7 pm.

-I am assigned to take care of the reception which is to take care of the guests who want to check out until 1 pm. After that, I am required to refill the snacks in the room.

-From 3 pm to 7 pm I take care of the reception to check in the guests.

# data[].attributes.body
-I worked the afternoon shift with Ann from 3pm until 11pm.

-For the first hour I was assigned to look after the reception to check in guests, after which I was assigned to look after the pool booth, which was selling light snacks and renting out floats to guests.

-From 8pm until 10pm I was assigned to go into the cafe as a cover for other workers because there were too many customers that night.

# data[].attributes.body
-I work the morning shift with Natalia from 7am to 3pm.

-The first hour of work is required to write reports such as block room, housekeeping room, continuous stay room, and reserved room. After that Natalia is assigned to take care of the pool booth while I am assigned to take care of the reception if there are guests who want to check out.

-At 1pm I am assigned to check the room so that it is in good condition, safe and comfortable for guests to live in later.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I work the night shift from 11pm to 7am alone.

-During the first 3 hours I make all the reports that need to be made because they need to be updated and sent to the group.

-After the report is finished I need to do a free gift review because the next day there will be a lot of guests checking out. This review function is done not just to increase marketing popularity but also to not overwhelm the reception counter while guests can queue to check out.

# data[].attributes.body
-I work the night shift from 11pm to 7am alone.

-For the first hour I do housekeeping reports, complain room, convenient store and sales pool.

-After that, I organize the check out files and pack the reception counter so that it looks neat and clean.

# data[].attributes.body
-I work the afternoon shift from 3pm to 11pm.

-I am assigned to look after the pool booth to rent out floats and sell light snacks to guests from 4pm to 8pm.

-After that I have to look after the reception counter if there are still guests who want to check in and at the end of the shift I am required to count the combi stock.

# data[].attributes.body
-I work on shift M12 which is from 7 am to 7 pm.

-The first hour I do housekeeping report, continuous stay and reserved room to be given to housekeeping staff.

-After that I am required to take care of the booth at the pool from 8 am to 12 noon.

-After that I need to refill snacks in the empty rooms before guest check in.

-At 3 pm - 7 pm I take care of the reception counter for guest who want to check in.

# data[].attributes.body
-I work OH+4 from 11 am to 11 pm.

-At the beginning of work I take care of the reception counter for guest check out.

-After that I go to refill snacks in the room and check the room. From 3 pm to 8 pm I take care of the reception counter to check in guests.

-From 8 pm to 11 pm I go to the cafe to backup the workers there to serve food to guests.

# data[].attributes.body
-I work the Morning shift from 8am to 3pm.

-I was assigned to take care of the reception to check out guests.

-That morning I was required to make a housekeeping room, reserved room and continuous stay room report to be given to the housekeeping staff.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I work the afternoon shift with Iman from 3pm until 11pm.

-Iman and I take care of the reception until 8pm to check in guests.

-After that I am assigned to backup the cafe until 10pm.

# data[].attributes.body
-I work the night shift from 11pm to 7am alone.

-In this shift I need to do the pool and convenience store booth sales report as well as the housekeeping and complain room report to be updated into the transaction group and the front office handover group of Bidong view resort.

-Once finished I need to do a gift review to be given to the guest checking out who did the review.

-At the end of the shift I need to clean and organize so that the reception counter looks neat and orderly.

# data[].attributes.body
-I work the Afternoon shift together with Iman from 3pm until 11pm.

-At 3-4pm I take care of the reception counter after that from 4pm until 8pm I take care of the pool booth to rent out floats and sell light snacks to guests.

-After that, I was required to go to the cafe to back up the staff there because there were too many customers who took the dinner package.

# data[].attributes.body
-I work on the morning shift together with Sakinah from 7 am to 3 pm.

-For the first hour I make housekeeping reports, reserved rooms and continuous rooms to be given to the housekeeping staff.

-After that, I am required to take care of the pool booth to rent floats and sell light snacks to guests.

-Next, go back to take care of the reception counter because many guests will check out at 12 noon.

# data[].attributes.body
OFFDAY

# data[].attributes.body
-I work the night shift from 11pm to 7am alone.

-The first hour I make housekeeping and complain room reports to send to the BVR Handover group.

-Next, calculate sales and make sales pool and convenience store reports and send to the BVR Transaction group.

-Make gifts for guests who make reviews.

-Reply to chat chat from customers with questions about Bidong View Resort.

-And at the end of the shift I tidy up and clean the reception counter in preparation for the morning shift to open the reception counter.

# data[].attributes.body
-I work on the Afternoon shift (A12) from 7 pm to 7 am.

-From 7 pm to 11 pm, I work at the reception counter to check in guests who have not yet registered to check in. Resolve complaints from guests.

-Next, from 11 pm to 7 am, I make reports on sales pool and sales convenience store, housekeeping reports and complaint room.

# data[].attributes.body
-I work on the Afternoon shift (A12) from 7pm to 7am.

-From 7pm to 11pm I take care of the reception counter to settle the remaining guests who have not checked in yet.

-Starting at 11pm I make daily reports such as sending housekeeping and room complain reports to the BVR Handover group.

-After that, I make calculations for the sales pool and convenience store reports to be sent to the BVR transaction group.

-At the end of the shift I tidy up and clean the reception counter in preparation for the open morning shift.

# data[].attributes.body
-I work the night shift from 11pm to 7am alone.

-The first hour I make a report for the staff who do housekeeping and complain room.

-Next, I calculate the sales pool and convenience to send to the bidong view resort whatsapp transaction group.

-At the end of the shift I make review gifts to give to guests and pack the reception counter for preparation of the morning shift.

# data[].attributes.body
-I work the afternoon shift with Iman from 3pm until 11pm.

-The first hour I work with Natalia (OH shift) at the reception counter to check in guests who have made bookings.

-After that from 4pm until 8pm I take care of the pool booth to rent floats and sell light snacks.

-Next, I go back to taking care of the reception counter because there are still some guests who haven't checked in. The last hour I count the stock of the combination to update sales for that day.