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Interview Questions assessment

Before my interview assessment I was feeling nervous as this was new to me and I had never experienced it before. I prepared for this by writing down my past experiences and how this would help me as a cabin crew. For example, I wrote by enrolling in Barnsley College and completing this made me achieve insights of safety and security procedures and how to communicate with other individuals and use teamwork. I practiced this in my own time by writing down the questions and answering them. During the assessment I was very confident about securing my belt in the crew seat and undoing it as I had done this in previous assessments. I was proud of myself for remembering this. Next, we had to close the overhead lockers as in real life cabin crew if you can't achieve this you can't be enrolled as this could be danger to other people. I was very confident doing this as I am quite tall. When my partner and I were asked the questions, I was worried as we didn't practice together, we did it as individuals which affected us both as the questions were random. In my opinion I think I did well, but I could try practicing how to speak confidently without stuttering as this made me look unprofessional. After my assessment

This is a relevant task to the travel and tourism industry as it has taught me how to deal with interview questions and scenarios.

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for this Barnsley Hospice charity event my responsibility was to work as a team to raise money for the charity by doing this i baked home goods and brought them in to college i also participated with other group and helped prepare the set up and the prices.

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My job responsibilities as a customer service assistance is to ensure everything is prepared for when we open such as ensuring it is all clean and all salad and boxes are prepared making it easier when we are in a rush. I also use excellent customer service skills as I work on the till taking shop and over the phone orders. My responsibilities are important as I ensure all health and safety procedures are followed for example I need to fill out the temperature booklet. At closing time I have the responsibility of restoking drinks and ensuring it is all clean for the next day.

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In this job role my responsibility was being a waitress and in this job I had to clean tables, pot wash and work for special events such as wedding ensuring everyone had the best time. Also serving non- alcoholic beverages as I wasn't old enough to serve alcohol.

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I have supported an individual who was a new to my work, as I explained and showed her the roles she had to do and i made her feel welcome in a polite manner as she was nervous.

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I am a reliable student as I arrive to college everyday on time making sure I attend to all my lessons.

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I am a motivated student because I attend college everyday and I have never had a day off from college. I do this as I want to be able to attend all school trips and if my attendance gets below 95% I wont be able to attend any. Also, even if I am ill I still motivate myself to come in even to get my mark. I also attend college as my dream job is to be cabin crew and I am motivated to take part in all college activities on my course.

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I am a motivated student as I do full time at college and i also work part time so I can earn my own money to buy my own things. This makes me a motivated person because instead of staying at home and being lazy I make an effort to find my own way of making an income.

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I am a reliable individual, as I always go to work on time and if anyone ever needs their shift covering I will offer to do this. This show I am reliable as I am always committed to attend work and cover someone's shift is we are short staffed.

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I have supported this role of mentoring and support by helping a classmate in college who caught behind on work. By doing this I kindly and patiently explained the task and showed her examples of how to lay the assignment out.

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I have used teamwork in college when having to make a teamwork blankets with all our names on and we had to make the label group A in the middle this meant that we had to work as a team to figure out how to get it in the middle.

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I am a motivated student and my achievement is to become part of cabin crew with British Airways, to do this I am motivated to attend college and pass my college course.

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Recently I applied for a part time job, this meant that I had to communicate and represent myself. I did this by explaining that I am able to work vitally in a team and communicate strongly to other staff while I am working so we can work as a team. I also use excellent communication skills when I am behind the counter to serve customers I have to do this in a polite manner and we’ll spoken.

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I am a reliable person because if a teacher asks me to complete a task/ assignment I will ensure it is completed and handed in on time.

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Last week when I came to Barnsley college to enrol.I had to use good communication skills by explain my GCSE results to get onto my course and explain why I chose travel and tourism i did this by discussing what I am interested in and why I want to do this course and what I want to do later on in life.

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Last Thursday when I came to college we did a Team building activity. We had to make a chair out of balloons and cellotape which was safe for someone to sit on without it popping we had use communication skills by working as a team to see different people ideas on which would work the best this was good to make new friends.

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I have a part-time job doing catering which means I engage in teamwork as I have to communicate to other coworkers so we can all work together doing different jobs such as one person does the till taking customers orders someone makes the food and someone else packing orders.