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Cierra -- From your fan club here at work, to those “special” customers only you could charm (yes, you-know-who), from the manual invoices you’d knock out effortlessly (or at least you made it look effortless), to the Ops Console you somehow tamed — we miss your smile, your can-do attitude, your strength, your resilience, and your refusal to give up no matter what comes your way. Billing Operations misses you. Ford Pro misses you. You didn’t just set a new bar, Cierra — you became the bar.

With humble respect and admiration,

Dave Furman

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Pretty Girl! Sending you lots of love and hugs! 

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Pretty Girl! Sending you lots of love and hugs! 

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I am so grateful for the patience you had to teach me how to do things. The more I am involved in things the more I wonder how you were doing all this.

I have been working on Pepsi up until not too long ago and I have no idea how you did it for so long. I don't drink Pepsi anymore either.

Thank you for being you.

XOXO,

Magela <3

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Hi Cierra,

Sending you a note to let you know that all of your friends and colleagues in the FPI Business Center are thinking of you and praying with you!

I've had the superior blessing of working with you in a few different organizations. When I first encountered you in our Google days, I was immediately impressed with the level of ownership you take, the incredible amount of effort you exude to be sure that not only are you equipped, but you take that extra step to ensure that all those around you can take advantage of all the learning you have gained. Back in those days, we threw you into a lot of different scenarios, and you were more than ready for every single one.

Upon arriving at Percepta/Ford Pro, and you joined the Furman team my heart immediately warmed knowing that we would be working together again. In short order you began refining processes, eliminating waste, and making everything much smoother.

Know that you are continuing to inspire me personally as move through what life brings. The tenacity and grace you are showing through this challenge has helped me to press on no matter how tough things get!

Keep smiling and know we are on your team!

Much Love,

Ernie

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Hi Cierra- I always think of your incredibly sweet and kind spirit. Your positive energy and beautiful smile truly continue to brighten the lives of those around you. I remember how hard you worked to help us with charging billing and renewals. It was a mess! You rolled up your sleeves and got to work with the most positive attitude and got us all in a much better place. Your reliability and hardwork was evident every day I interacted with you. Thinking of you and sending you so much warmth and peace. You are truly special 💕💕- Emily Connors

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You are an inspiration and One of a kind! 

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You are an inspiration and One of a kind! 

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We miss you Cierra! You are a force, embodying bravery, perseverance, grit and grace. We are thinking of you everyday. ~ Kristy

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I miss working with you, Cierra. You are bright and positive with the mindset to tackle anything. Keep that positivity and your incredible courage.

Hugs,

Kim Mincey

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Who doesn't love the price is right? Team spirit on full display!

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The early days of Ford Commercial Solutions

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The early days of Ford Commercial Solutions

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With our small team building out processes and laying the foundation for our customer support model, you were always a central part of our success and never shied away from the challenges we were presented with.

I miss your great conversation both in the office and during our lunches. It was always nice to catch up with you and listen to what was going on inside and outside of work. I have this random memory of Longhorn and your custom order of chicken parmesan that you use to get. :)

You always inspired me with your passion and boundless energy that you poured into everything you touched, and it was infectious and helped lift everyone around you up.

When you left to pursue your adventure in Florida, we missed you, but then you came back to the bigger Ford Pro organization when you joined the "billing team" and it was great to have you once again helping with getting payments sorted out and being part of the work family!

Thank you for being you, for every moment, every conversation, and every ounce of that incredible spirit. You truly made a difference.

Jody

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Hey gorgeous lady

Sending you my thoughts and prayers. Ford is not the same without our amazing Nancy Drew on the case to solve the impossible! Miss your smile and your laugh. You are an amazing human! Sending you all the strength to deal with this very sucky situation. Here is picture of my baby to brighten your day. XXXX

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Belated Happy Birthday, Cierra! (July 29 🎉)

Whenever there was something to sort out—or one of those unexpected challenges popped up—I often found myself thinking of you and how we faced it side by side. You’re one person I can always count on to compare notes with, always willing to help, and so easy to reach out to. You have such a gift for teaching and training, making everything simple and clear. Your calm, proactive presence always brought clarity and confidence, and I genuinely miss that partnership.

I hope that singing teddy bear I sent last Christmas—the one that belts out "You’ve got the whole world in your hands…”—still brings a smile and reminds you that you're not alone in this. You’ve got so many people standing with you, cheering you on every step of the way.

With love,
Katherine (and your Billing Team 💛)

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Sending you the most love and support. We miss you. Thinking about you and your family. Lots of Love, Eram

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Cierra,

The joy you brought whenever we worked together is felt, remembered, and will never be forgotten. Sending love to you and your whole family. Thank you for being you!

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Dear Cierra,

You have been such a truly sweet and wonderful person.

I'll always remember your wedding pictures collage on your desktop – especially the way you'd share the stories behind each photo. I loved seeing your happiness.

You were an absolute powerhouse professionally! You were so quick to pick up and master complex project like Charging, and your dedication to auditing Charging customers, spending countless hours to get it right, was simply incredible.

I also have such fond memories of meeting you and our billing team in March of 2024 - a time I'll always cherish.

Love you and miss you dearly!

Mrin

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Your kind soul will forever be remembered

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Your kind soul will forever be remembered

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Dearest Cierra,

An illuminating light has left this world way too soon. Although I only knew you for a short time working together at Ford Pro, I am so thankful for the time I was able to work with you and will miss you dearly. Your joy was infectious. Sending an abundance of love and healing to your family 💜

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I wish I'd been able to get to know you - there isn't a single person who has now or has ever had an unkind word to say about you. Everyone tells me how collaborative and "get it done" you were. They also told me what a positive light you are and that they are better for having known you.

I am inspired by such people and hope you know how much of an impact you had on the people you interacted with.

Utena Yokoshima