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https://youngpresidentsorg-my.sharepoint.com/:p:/r/personal/fquintino_ypo_org/Documents/GOALS/FY26/FY%2025%2026%20Forum%20Objectivespptx.pptx?d=w1847a38fc86448f1b5569d45cf43c94e&csf=1&web=1&e=qzGuUS

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Why are members not aware that the Forum Hub is the new way for YPOs to connect with Network and Regional forums?

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What communication gaps have we experienced?

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1.9.0. Jill Granberry

2.8.0. Felipe Quintino

2.8.1. Felipe Quintino

3.3.0. Jenn Durr

4.4.0. Tricia Dunn

4.5.0. Jenn Durr

4.5.1. Jenn Durr

5.2.0. Nadia Greyling

7.3.0. Ruby Danridge

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Who and how will the community managers be onboarded and what access do they need that they might not have?

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Forum creation budget (ie kickstart and super charge in Networks)
What happens if a forum is being created in a network that is the same as an offering by a community?
What is the cost (in time, tools, and people) of supporting these forums, and who is accountable for those resources?

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Could this initiative unintentionally shift focus or productivity away from critical business operations?

How will success be measured, and what happens if the forums don’t deliver expected outcomes?

What happens if demand for these forums grows beyond current capacity—how scalable is the model?

Could this initiative create dependencies on your team that are unsustainable long-term?
What’s the process for iterating resources?
What’s the contingency plan if key stakeholders (e.g., facilitators, sponsors) leave or disengage?
How will we adapt the process if we learn that parts of it don’t work in this new department’s context?

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What new tools, templates, or agendas need to be created—and who owns their development and maintenance?

How will you track participation, engagement, and outcomes without creating administrative burden?

What’s the communication plan to set expectations and promote engagement?
What is the timeline of communities being up and running?
What systems or tools will be used to schedule, track, and manage forum logistics (e.g., invites, agendas, notes)?

What incentives (formal or informal) exist to encourage participation and adherence to the process?

What barriers (time, tools, understanding, motivation) might prevent people from following the process?

Who is accountable for ensuring the process is followed—and what happens if it’s not?

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What are the metrics to track success?

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What is the timeline for this roll-out? Will it be ready in time for GLC? Is this something that will be important to incorporate in officer workshops this FY?

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What are the minimum standards as of July 1 FY26?

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What is considered a good or bad health of a Network forum and is it different from Chapter?

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How do we support the ones that are struggling? Do members know what options are out there for support?

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Who is the audience for this presentation? Is there a work group around this objective?

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What factors have negatively affected network engagement in the past?

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What programs have seen in greatest positive engagement in the past?

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What would the success measure be from the secondary departments?

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What would the success measure be from the secondary departments?

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How are resources that aren't part of CMS or Connect being included? Does the source of truth have to be from Salesforce or CMS first?

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Who will have access to the Champion Hub? All champions? Specific roles? Current/elect/past?

How will the Champion Hub differentiate content between different champion types.

Is there opportunity for two-way communication on the Champion Hub (similar to Connect+ now)?

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What definition of health has/will be used? is there a difference in network health vs chapter health vs regional health?

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What is the transition plan from Connect+ to the new CMS Champion Hub?

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Will this include Chapter communication as well?

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How will the Champion Hub CMS interact with all other YPO systems and channels? Connect/Connect+/CM Hub/Forum Hub/Officer Roadmaps, etc

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KC: How can networks and forum collaborate effectively to make sure the member experience around this goal is seamless?

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What is the preferred method for forum and other secondary partners to share concerns about network engagement?

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Does the new member in-person onboarding experience include a Forum Fundamentals training requirement?

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When will the legacy system be officially 'retired' and in the migration process, how do we create awareness and adoption of the new system? Kim

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For the Forum piece, will communities have a stakeholder similar to the NFM? How will they be supported in the longterm with regards to Forum? Will they have a forum officer? Will their officers be eligiblie for officer training (virtual and inperson). Will part of their budget be allocated to Forum activities? The existing communities may already have exisiting forums how are this being factored in?

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What were the challenges that Learning experienced? What are best practices for other departments as they begin to be added to the CMS?

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Will communities have forum officers and if so, how are they supported and trained?

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What is the Renewal by Invitation Proposal? What does the proposed process look like?

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IS this building on what we already have or is it a creation of a new Hub?

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Do network forums use the same forum health survey? Kim

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While the core audience(s) may not change over the years, our products will. How often is this going to be revisited and modified?

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Who is managing the in-person experience? Is it global, region or chapter? Is the expectation for them to travel to a central location?

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Consider how Champion Forum Trainers or CFFs can be utilized? CFTs can facilitate a Forum Fundamentals (as well as a CFF); CFF can also do a deep dive into a Forum topic like Issues Clearing or Four Step

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How and what is being tracked to know it was a successful onboarding experience? How is impact being measured and captured?

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I'd like to understand more about the decision to add these two platforms as a metric. Is the expectation to recommend speakers or is Networks being more involved with vetting process?

Is it worth adding a metric around recommending facilitators?

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What is the allocated time required from our team in the Q1 phase and what should we have ready

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What is the allocated time required from our team in the Q1 phase and what should we have ready

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What are the activities that provide an engagement score? Is there consideration to adding new activities?

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Which pain points in the current experience are they trying to solve or enhance?

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Have factors been identified to rank and qualify projects? Such as cost, YPO strategy goals and alignment, impact, etc?

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How is Forum Health different in Chapter Forum and Network Forums?

What are the current impediments/ challenges for Network Forums in terms of health and engagement?

Is the training for FM in Chapter different than training from FM in network Forums?

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Who will support Community forums, management and champions? How will they be trained?

Will these forums utilize something akin to the Network Forum Kickstart Package? If yes, how will it be distinguished from the NFKP? What will it be called? Will there be a separate budget provided by the NC or by the Community. Who will track the budget?

Will Communities have a FO, and if yes, how will they be trained AND supported?

Will Community forums receive a budget for SuperCharges? If yes, it provided by the NC or the Community.

Who will provide support to Community forum moderators?

Who is writing the processes under which these forums will operate.

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What is the approval process and timeline?

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How does membership see forum training impacted by this? Would like more clarity

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How often will the Network Health be measured?

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How often will the Network Health be measured?

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How do we address the challenge of cross-network collaboration? When only one network can receive the engagement credit.

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How do we address the challenge of cross-network collaboration? When only one network can receive the engagement credit.

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What other resources does Forum need to meet the potential demand with this proposal?

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FQ: Is the expectation for us to provide feedback to the vision only? Or what do inputs from secondary departments mean?

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What is the transition plan?

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What is the timeline and when secondary are expected to engage?

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Will specific Community forum content be requested?

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Will this be an opt in for the communities? If so, what criteria will the community need to meet to be included in the pilot?

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What is the communication plan to bring the secondary objective stakeholders along?

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Who is the project manager or single point of contact and what is the plan to ensure all departments are consistently informed and brought along? Does each department require a department lead to request information and stay aligned?

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Who upkeeps department pages once CMS is in place and who will take care of department training

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Under Resources, what does SD stand for?

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Under resources it says 1 SD and 2 YNG support. Is YNG going to shift to a community?

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Clarify the collaboration plan with stakeholders (forum) on who is responsible and how do we support each other?

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What is the plan for continuity/long term development/maintenance? 

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What is the plan for continuity/long term development/maintenance? 

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Steering Committee

Do we understand correctly that we will be part of the Steering Committee as a secondary department?

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Will the secondary departments be involved on providing feedback for prioritization tool selection and testing ? If so, when is that body of work expected?

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What is the time commitment expected by secondary departments?

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What is the timeline for this project?

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What is the time commitment expected by secondary departments?

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what will the transition look like and who will be the key contacts if/when a network transitions to a community? 

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what will the transition look like and who will be the key contacts if/when a network transitions to a community? 

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What problem are we trying to solve? What data is being used?

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Are we keeping the current quarterly roadmap prioritisation process or is the intent to change to real-time prioritization with the new process?

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How does the matrix play into this?

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Are we keeping the current quarterly roadmap prioritisation process or is the intent to change to real-time prioritization with the new process?

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Will the survey be administered for Communities as a whole, similar to the annual health survey use for all networks?

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Clearly define our products and customers 3.3.0

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Clearly define our products and customers 3.3.0

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We need definitions and common terminology. What is forum trained?

What is a product?

Are there things that are not products that we do?

Is there a difference between customers and consumers?

How do we treat dual roles like CFFs - both vendors and members. Are these compartmentalized or integrated somehow?

Is a platform a product? Like the idea of the CFF directory and future booking tool?

Are the virtual and in-person delivery of forum training the same product or different products?

Managing the product list is itself a product of the head of who manages that relationship. There is an innovation aspect of this that is every-changing which could make this list difficult to maintain and keep relevant/helpful.

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Who from Networks/Communities will be in touch with this person and how will this person be involved and brought along.