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Top quality management awards are a good way for organizations to practice great management and a way to gain recognition by obtaining a quality award. These type of awards can make the organization look good and obtain and retain loyal customers.

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Although quality control and quality assurance are focused to improve quality, they differ because quality assurance is preventive and quality control is reactive.

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Maslow's Hierarchy of Needs states that people are motivated by needs that have to be fulfilled in a specific order. It starts with very basic needs, such as food for survival to having a roof over your head to get to the point of self-actualization.

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Management focuses on the organization and performance of tasks, while leaders focus on encouraging and influencing others. Leaders do not have to be in a management position to lead.

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Companies use performance evaluations to influence employee careers and show them where they stand in achievements. There are many different types of evaluations such as, checklists, rating scales, comparative techniques, narrative techniques, 360 feedback, and cost accounting.

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Matchr offers free personalized HR software matches based on your company's unique needs. Compare HRIS, ATS, and payroll software systems.

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Human Resources has many responsibilities beyond resolving employee conflict. They are in charge of onboarding, recruitment, training, legal issues, and safety and health, etc.

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Employee empowerment is important and builds organizational culture. This can increase motivation and productivity, and there are many factors that can go into empowering an employee such as: FWA's, remote work, and reduced work load.

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A functional organizational structure is used in companies that separate departments due to specialization. This structure allows better division of labor and productivity.

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Porter's five forces is a framework used to examine threats and facilitate decision making for the company's external environment. It measures the competitiveness of the industry so companies can be better prepared on how to handle competitors tactics.

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The planning cycle is important to maintain focus on the mission, vision, and values, while creating plans for the organization.

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The Global Supply Chain is important because there are different processes and locations that produce and manufacture a good. Companies compare prices, location, and distribution prices to try and get the best deal.

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McDonalds is a globalized company that operates worldwide. They take into account the different preferences of each country they operate in.

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The Whistleblower Protection Act prohibits companies to retaliate against employees who report violations. The act established a hotline which employees can use to report such violations.

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I learned the actual term companies use to help the environment, communities, and economy. Also, the impact it makes on their organization is massive and positive.

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Why Corporate Social Responsibility Matters

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I learned the four management functions. These are the 4 top responsibilities managers have when in their positions.

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I learned the level names for each type of manager, such as top, middle, and low level managers. Also that the hierarchy structure was called vertical.