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Have questions about digital literacy or online safety? Post your questions here, and the teacher will respond. Feel free to answer each other's questions as well!

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Share your experiences and tips on setting up parental controls on different devices. What challenges have you faced? What solutions have worked for you?

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When you turn on parental controls, you can restrict what content can be downloaded or purchased from Google Play based on maturity level.

Set up parental controls

Important: Parental controls don't prevent restricted content as a search result or through a direct link.

For family members who manage their own accounts

How Google Play parental controls work

Parental controls only apply to the Android device you added them on. To add parental controls on another device, repeat the steps below on the other devices.

If you have multiple users on a device, you can set up different parental controls for each person.

The person who sets up parental controls will create a PIN that needs to be entered to remove or change the parental controls.

Set up parental controls

For family members whose accounts are managed with Family Link

If your child's Google Account is managed with Family Link, you can set up parental controls for them.

How Google Play parental controls work

Parental controls work on Android devices where your child is signed in to their Google Account.

A parent in the family group needs to use their Google Account password to set up or change their child's parental control settings.

Set up parental controls

1. Open the Family Link app .

2. Select your child.

3. Tap Manage settings Google Play.

4. Tap the type of content you want to filter.

5. Choose how to filter or restrict access.

Tip: You can also manage your child's account when you click on your child's name at g.co/YourFamily.
Fix possible parental control issues

If you have issues with your PIN, updates, or incorrect ratings show on your device, explore these options:

I forgot my PIN

Important: To reset your PIN, you have to clear your Play Store app settings. Before you follow these steps, you should note all your existing settings so you can set them up again.

If you forgot the PIN that you created when you set up parental controls, follow the instructions below to reset it.

1. On your device, open the Settings app .

2. Tap Apps & notifications.

3. Tap Google Play Store.

4. Tap Storage Clear data or Clear storage.

5. This will reset your parental controls and your PIN.

6. When you go back into the Play Store app and add parental controls, you'll be able to set a new PIN.

My app or game won't open

If you've set up parental controls for apps and games and one of your apps isn't updating, it may be because the new version of the app has a higher rating than the version you have on your device.

If the new version of the app has a higher rating than your parental controls allow, you won't be prompted to update the app.

To get the app to update, you need to change your parental control settings to allow a higher rating.

Tip: You can turn off parental controls to update the app, then turn parental controls on again.

Content on your child's device is outside the rating you set

You or your child will still be able to see any apps and games you downloaded before you added parental controls, even if they're outside of the rating you set. If your child's account is supervised with Family Link, you can block these apps on their Android devices.

How parental controls work

The way parental controls work varies across Apps & Games, Music, Movies, TV, and Books. Read the sections below to learn more.

Tip: Parental controls for each type of content aren't available in every country. If you travel to a country where they aren't available, they might not work until you get back home.

When you set up parental controls for apps and games, you can choose the highest content rating you want to allow for downloads or purchases.

However, you may still be able to see apps and games outside of your filter when you search, or by visiting them using a direct link to the app's page.

How parental controls for games work in Play Games

Parental controls don't change the games you see in the Play Games app, including games you've bought or recommended games.

If you try to install a game using the Play Games app, you'll be taken to the Play Store app where your parental controls settings may restrict access.

Tip: You or your child will still be able to view any apps and games you downloaded before you added parental controls, even if they're outside of the rating you set. If your child's account is supervised with Family Link, you can block these apps on their Android devices.

When you set up parental controls for movies, you can choose the highest rating you want to allow for rental, purchase, or playback.

However, you may still be able to see movies outside of our filter when you search, or by visiting them using a direct link to the content's page.

If movies are restricted because of parental controls, you won't see them in the Play Store app or in the Play Movies app, even if you've already rented or purchased them.

You can turn parental controls off to view these movies again.

When you set up parental controls for TV shows, you can choose the highest rating you want to allow for purchase or playback.

However, you may still be able to see TV shows outside of our filter when you search, or by visiting them using a direct link to the content's page.

If TV shows are restricted because of parental controls, you won't see them on the Play Store app or in the Play Movies & TV app, even if you've already purchased them.

You can turn Parental controls off to see these shows again.

When you set up parental controls for books, you won't be able to read or purchase most sexually explicit books from the Play Store app and the Play Books app.

However, you may still be able to see books outside of our filter when you search, or by visiting them using a direct link to the content's page.

You can turn parental controls off to see these books again.

While setting up parental controls won't catch 100% of sexually explicit books in Google Play, it should help you avoid most adult content.

Starting in August, the Music store on Google Play will start shutting down gradually for users, and you won't be able to buy music. Pre-orders with a delivery date after the shut down won't be fulfilled, and you won't be charged. You'll receive an email for any pre-orders that have been canceled. Your existing music purchases (up to 100K songs) can be transferred to YouTube Music. Learn how to transfer your Google Play music.

When you set up parental controls for music, you won't be able to purchase music that's marked Explicit by content providers.

However, you may still be able to see music outside of our filter when you search, or by visiting them using a direct link to the content's page.

Parental controls for music only apply to the Play Store app. Parental controls don't change the music you see in the Play Music app, including purchased music, uploaded music, or subscription tracks.

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When you turn on parental controls, you can restrict what content can be downloaded or purchased from Google Play based on maturity level. Important: Parental controls don't prevent restricted content as a search result or through a direct link. For family members who manage their own accounts Parental controls only apply to the Android device you added them on.

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