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Building strong relationships in the workplace is important because it improves teamwork, communication, and overall job satisfaction. To initiate a new relationship, you can start by introducing yourself, showing a friendly attitude, and asking simple questions to get to know your colleagues. Being polite and approachable helps create a positive first impression. To develop existing relationships, it is essential to communicate regularly, listen actively, and show respect for others’ ideas. You should also offer help when needed and appreciate your coworkers’ efforts. Simple actions like greeting others, sharing experiences, and working collaboratively can strengthen connections and create a supportive and productive work environment.

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Small talk is an important skill that helps people build connections in daily life and at work. I have learned four small talk techniques: asking open-ended questions, giving compliments, finding common interests, and using follow-up questions. Asking open-ended questions means you invite others to share more, such as “What do you usually do on weekends?” Giving compliments helps create a friendly atmosphere, for example, “I like your presentation today.” I often use these techniques to start conversations and make others feel comfortable. They are especially useful when meeting new people or maintaining relationships. By practicing small talk, I can communicate more confidently and build better social connections.

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The poster shows a man and a woman wearing casual outfits. The man is dressed in a light blue button-down shirt with the sleeves rolled up, dark jeans, and a brown belt. He also wears sneakers, which make his outfit look comfortable and relaxed. The woman is wearing a simple orange top with a black jacket and a pair of ripped jeans. She completes her outfit with flat sandals, giving her a stylish but casual look. Both of them are dressed appropriately for a casual occasion, as their clothes are neat, comfortable, and easy to wear in everyday situations.

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For a job interview, I would choose a smart and professional outfit. I would wear a white blouse with a fitted black blazer and a knee-length pencil skirt. The blazer has simple buttons and a clean design, which makes the outfit look elegant and formal. I would match it with black low heels to stay comfortable but still polished. For accessories, I would keep it minimal, such as a small watch and simple earrings. My makeup would be light and natural to create a neat appearance. I think this outfit is perfect because it shows confidence, professionalism, and respect for the interviewer, which can create a good first impression.

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Here are the completed sentences:

1. I do not know how to measure hipline.

2. You need to measure around the waist.

3. How do you measure the neck?

4. You should use a measuring tape to measure around the neck.

5. How can I measure the shoulder?

6. You need to measure from the neck joint to the arm joint. Do you know how to measure the wrist?

7. Yes, I do. I measure around the wrist.

8. What about measuring from the shoulder to the bust?

9. I know what to do. I measure from the highest point of the shoulder to the waistline.

10. Exactly!

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To make a well-fitted shirt, it is important to take accurate measurements. First, measure the neck by wrapping a measuring tape around the base of the neck. Next, measure the shoulder from one shoulder point to the other across the back. Then, measure the chest by placing the tape around the fullest part of the chest. The sleeve length is measured from the shoulder joint down to the wrist. You should also measure the shirt length from the highest point of the shoulder to the desired length. The most challenging measurement for me is the shoulder because it is hard to find the exact points without help.

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Dear Mrs. Mai Bui,

I am writing to confirm your order placed on May 18th, 2020 with DB Cotton Textile Mills Limited. Your order, coded A223–QU2, includes 500 rolls of burgundy velvet fabric, each measuring 115 cms in width.

The total amount payable is $3,800. We will arrange delivery within one week by van to your specified location. As agreed, payment will be made upon delivery.

Please let me know if any further details are required.

Best regards,

Anna Tran

Sales Department

DB Cotton Textile Mills Limited

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Interpersonal skills are the abilities people use to communicate and interact effectively with others in the workplace. These skills include communication, teamwork, problem-solving, empathy, and active listening. For example, communication skills help employees express ideas clearly and avoid misunderstandings, while teamwork skills allow them to cooperate, share responsibilities, and achieve common goals. Empathy is also important because it helps workers understand others’ feelings and build positive relationships. These skills are essential in the workplace because they improve collaboration, increase productivity, and create a friendly working environment. Employees with strong interpersonal skills are more likely to succeed and adapt well to different situations.

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Salesperson (SBS Zipper): Good morning! Thank you for calling SBS Zipper. This is [Name] speaking. How can I assist you today?

Customer (Hanosimex): Hello, this is [Name] from Hanosimex. We’re looking to place a bulk order for zippers for our upcoming production line.

Salesperson: We would be happy to help with that. Could you provide me with the specific details of the order?

Customer: Certainly. We need 5,000 zippers in various colors, as per our standard specifications.

Salesperson: Noted. 5,000 units. And when would you like these delivered?

Customer: We are on a tight schedule, so we would need them by the end of this month. Is that feasible?

Salesperson: Let me check our production schedule... Yes, we can manage that. Given the deadline, I’d suggest transportation by air to ensure they arrive on time. Does that work for you?

Customer: Yes, air freight is fine. We want to make sure there are no delays.

Salesperson: Perfect. Regarding the transaction, our standard policy for this volume is bank transfer. Will that be acceptable?

Customer: That suits us perfectly. Please send over the formal invoice and bank details so we can process the payment.

Salesperson: Excellent. So, to confirm: we are processing an order for 5,000 zippers for Hanosimex, to be delivered via air by the end of the month, with payment via bank transfer. Is everything correct?

Customer: That is all correct. Thank you for your help.

Salesperson: You’re very welcome! We’ll get the paperwork to you shortly. Thank you for choosing SBS Zipper. Have a great day.

Customer: You too. Goodbye.