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Ricky is practicing spiking a volleyball after losing a tournament to blow off steam. Jackie Chan missed the serve on the game point, causing them to lose the game. Ricky yelled at Jackie Chan for missing the serve and his team losing.

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Jackie Chan is making art after a stressful volleyball tournament. He feels pretty sad and discouraged by his teammate Ricky who yelled at him for missing the serving point. He wants to confront Ricky about his feelings.

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#3 - Honest & Appropriate(Assertive Communication)

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#3 - Honest & Appropriate(Assertive Communication)

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Jackie Chan goes up to Ricky and asks to have a conversation with him. He says, "Hey Ricky, I felt sad when you yelled at me after the match and I would like you to speak to me kindly."

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Ricky listens to what Jackie Chan has to say. While Jackie Chan is talking, Ricky is facing Jackie Chan to demonstrate active listening. "I'm sorry for yelling at you and making you feel sad. I understand I made you feel this way and I'll try to find ways to make up for it."

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#5 - Direct (Assertive Communication) & Conflict resolution

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#5 - Direct (Assertive Communication) & Conflict resolution

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"Thank you for understanding and trying to make up for your mistakes. I know a few ways you can make it up to me. You can help me out with my homework because you're so smart and you could buy me some candy. "

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#6 - Respect (Assertive Communication) & Conflict Resolution

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#6 - Respect (Assertive Communication) & Conflict Resolution

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Ricky thinks Jackie Chan's ideas for making it up to him seem reasonable, "Those sound like great ideas. I also noticed before the match you looked very shaken up, are you okay?" Ricky realizes something deeper could've raised in Jackie Chan to miss the point.

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Jackie Chan makes eye contact with Ricky demonstrating active listening. "I actually was feeling stressed and nervous before the match started and in my head I was putting myself down."

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"I see, it's normal to feel nervous but you shouldn't put yourself down. You are a really great player at volleyball. To help with your nervousness, you can take a few deep breaths and remind yourself of 3 things that make you a good person." Jackie Chan takes in the advice and will use it for the next match.