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You are working at a 7-11 and you have been held up by an armed robber. What would be the immediate and long-term response to this issue?

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You have noticed 3 shirts missing from a rack and found empty hangers in the fitting room. What would be the immediate and long-term response to this issue?

1. One T-Shirt

2. Post $ or %

3. Sunglasses

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Follow through with the robber's requests then once you're safe, report the manager for the police.

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If the person are not willing to pay the fine.

Go to jail for not paying of $5,000.

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Paying over $5,000 of shoplifter clothes

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Paying over $5,000 of shoplifter clothes

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The manager check the camera after the shoplifting report.

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The manager check the camera after the shoplifting report.

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Check the inventory and call the company and report it to the manager. Review policy and procedures and have 2 people check it amie

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report to a manager, check security cameras and ensure there is theft happening and not incorrect change being given (employee theft) 

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report to a manager, check security cameras and ensure there is theft happening and not incorrect change being given (employee theft) 

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Review policy and procedures

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Ask if the customer is willing to pay through cash for short term. Contact the manager and ask about the bank for the long term. From Emily.

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remain calm check cameras

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You are unpacking a delivery of stock and there seems to be some stock missing that is on the invoice. What would be the immediate and long-term response to this issue?

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A POS terminal is regularly out when a particular staff member is on it. What would be the immediate and long-term response to this issue? Report it to the manager and secure the money

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A customer is using a credit card and it has been declined 3 times. What would be the immediate and long-term response to this issue?

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Do what the robber saids so u dont get hurt

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You could have 2 or more people close shop and have that particular staff member be assigned another job for a short term. You may ask that to the manager in case.

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1) Notify the manager or higher authority within the company about the recurring incident

2) Check CCTV cameras if installed at POS area

3) Two people instead of one at POS

4) Transfer them to a different task for a short time before they should be confronted by the manager

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1) First ask them if they have another card

2) Then ask them if they’d like to pay via cash

3) If they refuse then defer to manager

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vendor theft - have the rep sign in and out and check their bags :)