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Overview of the BAND sample Policy - full policy available on request from admin@bandltd.org.uk

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Workplace Domestic Abuse Policy overview

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Mental Health and Wellbeing support organisations - Suicide Prevention

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Mental Health and Wellbeing support organisations - Suicide Prevention

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Following learning from recent Safeguarding Adult Reviews and Domestic Homicide Reviews, we would like to share some suicide prevention resources:

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A short powerpoint training resource that can be shared with management and senior team members to help them understand the importance of being a safe and supportive employer for victims of domestic abuse

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Children who are affected by Domestic Abuse are not being consistently recognised as victims despite this being set out in law.

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Children not always recognised as domestic abuse victims in their own right, inspectorates warn

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Children who are affected by domestic abuse are not being consistently recognised as victims despite this being set out in law, according to a new joint report by Ofsted, the CQC, HMICFRS, and HMIP.

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NSPCC Learning - protecting children from domestic abuse

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NSPCC Learning - protecting children from domestic abuse

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Protecting children from domestic abuse | NSPCC Learning

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Describes what domestic violence and abuse is, its impact on children, how to recognise it and how people working with families can prevent it.

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How to start a conversation with a team member

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For women and children against domestic violence.

Refuge provides specialist support to women and children escaping domestic violence and other forms of violence.

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline
Video duration: 1 minute 20 seconds
Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

Refuge's 24-hour, Freephone National Domestic Abuse Helpline 'Transcript'

[Background music plays]

Soft down beat music

[Animated sequence]

Animation in hand-drawn style showing a woman in a house standing behind a man on a sofa. The woman looks worried and the man appears angry, a speech bubble comes out of the man's mouth.

[Text displays]

!*!!*!!

[Female voice over]

I was walking on eggshells around my partner didn't know where to turn.

[Animated sequence]

The door in the background slams shut. We zoom in on it and it turns into a smart mobile phone in the women's hand. The phone displays the details of the National Domestic Abuse Helpline Number and a green phone icon. Her finger hovers over the phone icon.

[Text displays]

Refuge National Domestic Abuse Helpline 0808 2000 247

[Female voice over]

I'd read about refuges National Domestic Abuse Helpline, but I was hesitant to call.

[Animated sequence]

The scene transitions to the woman sitting on a couch to the left of the screen, and another woman, the Helpline adviser, sitting on the right on a computer. They are facing each other. The screen is split into two different backgrounds with a window in the background that crosses over both.

[Female voice over]

The woman I spoke to really understood my situation though, it was such a relief just to talk.

[Animated sequence]

The woman begins to smile. The blinds in the window open up to show a sun and both rooms become brighter.

[Animated sequence]

Scene transitions to a top down view of the Helpline worker writing on lined paper.

[Female voice over]

I was reassured that it was a confidential and non-judgmental service run by a charity.

[Text displays]

Confidential

Non-judgemental

[Female voice over]

She said I could ring at any time, even if I just wanted to talk about what I was going through

[Text displays]

Any time

Just talk

[Female voice over]

It's free and open 24 hours a day.

[Text displays]

Free

24 hours

[Animated sequence]

Scene zooms out to show a group of five women of mixed races and ages including the Helpline adviser from the earlier scene.

[Female voice over]

It was comforting to know that the helpline is staffed by an all female team of experts,

[Animated sequence]

Scene zooms out to show smart mobile phone showing an animation of the live chat page on nationaldahelpline.org.uk. The women's finger begins to type.

[Female voice over]

and that I can also contact them using live chat.

[Sound effect]

Keys tapping

[Animated sequence]

The phone fades away and four framed picture swing into view. They show four women of various ages and races, one of who is pictured with a child, including the women from the first scene.

[Female voice over]

I was told that the helpline is open to any woman who is afraid of her partner,

[Sound effect]

Glass cracking

[Animated sequence]

The glass in one of the picture frames cracks

[Text displays]

[Female voice over]

whether you're being physically abused or not

[Animated sequence]

The picture of the woman from the first scene is zoomed in on. She picks up her mobile phone as the frame turns into a circle. Another circular frame, showing the Helpline adviser, comes into view and begins to merge with the woman's frame. The woman and the Helpline worker turn to face each other and hold hands.

[Female voice over]

The Helpline advisor helped me realise I'm not alone and reassured me it wasn't my fault.

[Text displays]

I'm not alone

[Animated sequence]

Scene scrolls across to show the woman looking in a mirror and hugging herself. She begins to smile.

[Female voice over]

That was really empowering and I began to believe in myself again.

She made me feel like I had choices.

[Background music plays]

Music becomes more upbeat

[Animated sequence]

Scene zooms in on mirror until the frame is not visible. The background transitions to show a countryside scene with rolling hills, trees and butterflies. The woman lifts a hot drink to take a sip and closes her eyes.

[Female voice over]

From that moment on, I could see a life free from violence and fear.

That phone call was the beginning of the rest of my life.

[Animated sequence]

The woman opens her eyes and looks up.

[Animated sequence]

Scene fades to show black text on a white background below the Refuge pink and black logo.

[Text displays]

Refuge's Freephone, 24 hour, National Domestic Abuse Helpline.
Call us on 0808 2000 247
Or visit wwww.nationaldahelpline.org.uk for information and support, including our live chat and secure online contact form.

We know our lines are often busy but we really want to hear from you.

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Home | Refuge National Domestic Abuse Helpline

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline Video duration: 1 minute 20 seconds Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

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National Centre for Domestic Violence (NCDV) is a national organisation that specifically helps victims of domestic violence and abuse to obtain legal protection irrespective of their financial position.  You can refer direct via their website www.referdirect.org.uk or download their app.

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Skip to content

We use cookies to improve your experience on our website, but if you are worried that your device may be monitored you should exit the website immediately and clear your cache. Cookie settings CLOSE

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Domestic Violence & Abuse · Emergency Injunction Service

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A free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

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Offers support services for women experiencing DV/A, plus women's mental health support services and independent support for victims of rape and sexual abuse.

Dedicated services for:

·         Black and Ethnic Minority

·         South Asian people and

·         Children and young people

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Services we offer What to do in a crisis Are you a victim-survivor of rape or another sexual offence?
Have you ever reported the offence to the police?
Do you want to give feedback on your experience with the police? FEEDBACK FROM

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Respect - Support for Male victims of Domestic Abuse

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Respect - Support for Male victims of Domestic Abuse

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The Helpline for male victims of domestic abuse Tel: 0808 8010327

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Helpline for perpetrators of Domestic abuse

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Helpline for perpetrators of Domestic abuse

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Helpline for perpetrators of DA/V to talk in confidence.

Respect is a National organisation that supports male and female perpetrators of domestic violence, young people who use violence and abuse at home and in relationships. Tel: 0808 802040

Mon-Fri 9am – 5pm

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Has support information on their website, an online help chat and email support too.

https://chat.womensaid.org.uk/

Mon-Fri 10am-12noon

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Abuse costs us all. But it shouldn't cost this much.Take action today Abuse costs us all. But it shouldn't cost this much.Take action today We're working together against domestic abuse until wo...

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Support groups for women held throughout Bristol. Free programme for any woman with experience of living with domestic violence and abuse, or has left the relationship.

Women can refer themselves or professionals can refer for you.

Tel: 0117 9250680

Bristol Freedom Programme

enquiries@nextlinkhousing.co.uk

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It’s a great reminder of the difference we’re making when we receive lovely feedback from survivors of domestic abuse who we’ve supported.

We’re here if you need support. There are lots of ways you...

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The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. Access via professional referral.

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Hear Helen's Story

Content warning - this video contains descriptions and discussion of domestic abuse.

Everything we do at The Drive Partnership is about making victims and survivors safer. But increasingly, services are protecting victims of domestic abuse by challenging the behaviour of perpetrators. We believe that together we need to shift the narrative from "Why doesn't she leave?" to "Why doesn't he stop?".

Find out more about our approach by watching Helen's Story.

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Challenging harmful behaviour. Stopping domestic abuse.

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Content warning - this video contains descriptions and discussion of domestic abuse. Everything we do at The Drive Partnership is about making victims and survivors safer. But increasingly, services are protecting victims of domestic abuse by challenging the behaviour of perpetrators. We believe that together we need to shift the narrative from "Why doesn't she leave?"

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Tel: 0300 303 1972

Men’s Domestic Abuse Service for male victims and those who identify as male offering safety planning, support through civil and criminal proceedings, counselling and access to appropriate housing.

Mon/Wed/Fri 9:30am-5:30pm and Tue/Thu 11am-7pm

24 hour National Support line outside these hours: 0808 1689111

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OPOKA is an Eastern European Family Support Centre which provides support and assistance to women and children who are experiencing domestic violence. The Centre provides short term individual crisis counselling and long term therapy.

Tel: 0117 4270012

email: Info@opoka.org.uk

Information in Polish: 0300 3651700

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National Lesbian, Gay, Bisexual and Trans+ Domestic Abuse Helpline

Provides emotional and practical support for LGBT+ people experiencing domestic abuse.

Tel: 0800 999 5428

Mon-Fri 10am – 5pm

Wed –Thur 10am- 8pm

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Galop works with and for LGBT+ victims and survivors of abuse and violence in the UK

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To enable employers to take action on domestic abuse – raising awareness among all employees, supporting those facing domestic abuse, and providing access to services to help perpetrators to stop.

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Empowering employers to take effective action against domestic abuse. The Employers' Initiative on Domestic Abuse (EIDA) provides guidance, resources, and events to help organisations create safer workplaces and support affected employees.

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Keeping Bristol Safe Partnership - Domestic Abuse and Sexual Violence Strategy 2024 - 2027 

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Keeping Bristol Safe Partnership - Domestic Abuse and Sexual Violence Strategy 2024 - 2027 

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Access to the KBSP strategy for 2024 - 2027

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Domestic Abuse: a toolkit for employers

Employers have a duty of care and a legal responsibility to provide a safe and effective work environment. Preventing and tackling domestic abuse is an integral part of this. This toolkit will help your organisation to support your employees and contribute to tackling domestic abuse.

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Employers owe a duty of care to employees and have a legal responsibility to provide a safe and effective work environment. Preventing and tackling domestic abuse is an integral part of this. This toolkit, sponsored by The Insurance Charities offers guidance and support. According to the Crime Survey for England and Wales (CSEW), in the year ending March 2018, an estimated 7.9 per cent of women (1.3 million) and 4.2 per cent of men (695,000) experienced domestic abuse ¹. It is a hugely destructive problem and we have a collective responsibility to tackle it.
Three key actions for employers to address domestic abuse

Acknowledge.Use this toolkit to help understand the issues, and acknowledge every employer's responsibility to address domestic abuse. Enable colleagues to openly discuss this topic, and provide a supportive workplace.

Respond. Review your policies and processes to ensure you are providing a supportive workplace and can respond to disclosure. Make sure the policies and processes are implemented correctly.

Refer. Provide access to organisations who can help employees affected by the issue. For a full list of supportive organisations and links, see this toolkit's resources section.

While research commissioned by The Vodafone Foundation, Domestic Violence and Abuse: Working together to transform responses in the workplace, showed that employers overwhelmingly recognise their duty of care. It also showed more needs to be done to ensure all employees affected by domestic abuse receive the support they need to be safe and rebuild their lives. This toolkit will help your organisation, whether private business, public sector or charity, make a commitment to respond to the risk of domestic abuse. It will also enable you to build an approach that ensures all employees feel supported and empowered by their workplace to deal with domestic abuse.

Men, women and children all experience domestic abuse, and can also all be perpetrators of abuse. However, evidence shows that women are disproportionately affected by domestic abuse and the majority of perpetrators are men. It takes place at all levels of society, regardless of social class, race, religion, sexuality or disability. Individuals may experience abuse or be affected by it long after they have left their partner.
View and download the other seven toolkits in this series, developed in partnership with Public Health England
LEARN MORE
Business in the Community is helping create a
skilled and inclusive workforce for today and tomorrow.

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Domestic Abuse Toolkit - Guide For Employers

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Employers owe a duty of care to employees and have a legal responsibility to provide a safe and effective work environment. Preventing and tackling domestic abuse is an integral part of this. This toolkit, sponsored by The Insurance Charities offers guidance and support.

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Domestic abuse in England and Wales overview: November 2025

Figures on domestic abuse from the Crime Survey for England and Wales, police recorded crime and other organisations.

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1. Other pages in this release

This bulletin brings together data on domestic abuse from a range of different organisations. We have split our commentary into several separate publications:
Back to table of contents

The Crime Survey for England and Wales estimated that approximately 3.8 million people (7.8%) aged 16 years and over experienced domestic abuse in the survey year ending (YE) March 2025.

An estimated 2.2 million females (9.1%) and 1.5 million males (6.5%) experienced domestic abuse in the last year.

There was no statistically significant change in the prevalence of domestic abuse experienced in the last year, compared with the previous year; comparisons cannot be made before YE March 2024 because of the introduction of new survey questions to measure domestic abuse.

The police recorded 816,493 domestic abuse-related crimes in England and Wales in YE March 2025; a decrease compared with the previous year (851,062), which reflects recent changes in police recording practices.

There were 54,987 domestic abuse-related prosecutions in England and Wales in YE March 2025 compared with 51,183 in YE March 2024.

Back to table of contents

3. Headline statistics on domestic abuse

Specific cases cannot be followed through the criminal justice system, so we cannot make direct comparisons between data from different stages. However, we can build up a picture of what has happened at each stage of the criminal justice system, from incident to conviction, by looking at all data available.

Data in this bulletin refer to victims, offences, suspects and offenders, depending on the data source. One person may be a victim of multiple offences.

Figure 1: Domestic abuse data from incident to conviction

England and Wales, year ending (YE) March 2025

Notes:

For more information about the data included in this chart, see Section 11: Data sources and quality.
Back to table of contents

Charging rate

The charging rate is the number of suspects of Crown Prosecution Service (CPS) domestic abuse-flagged cases that were charged, as a proportion of all those that resulted in a legal decision to charge, take no further action, or recommend an out-of-court disposal.

Convictions

Cases where the defendant was convicted following a prosecution, comprising of either:

a conviction after trial: cases in which the defendant pleaded not guilty, but was convicted after the evidence was heard

a guilty plea: where the defendant pleaded guilty

a proof in absence: cases comprising of lesser offences, which were heard by the court in the absence of the defendant

Domestic abuse

Domestic abuse is not limited to physical violence and can include a range of abusive behaviours. It can also be experienced as repeated patterns of abusive behaviour to maintain power and control in a relationship.

The Domestic Abuse Act 2021 defines domestic abuse as any incident or pattern of incidents between those aged 16 years and over who:

are a partner

are an ex-partner

are a relative

have, or there has been a time when they each have had, a parental relationship in relation to the same child

The Domestic Abuse Act 2021 outlines the following behaviours as abuse:

physical or sexual abuse

violent or threatening behaviour

controlling or coercive behaviour

economic abuse

psychological, emotional, or other abuse

The Domestic Abuse Act 2021 recognises children under the age of 18 years who see, or hear, or experience the effects of the abuse, as a victim of domestic abuse if they are related or have a parental relationship to the adult victim or perpetrator of the abuse.

Domestic abuse-related crimes

Incidents of domestic abuse that resulted in a crime being recorded by the police and are included in police recorded crime.

Domestic abuse-related incidents

Incidents of domestic abuse that were reported to the police, but following investigation, do not amount to a crime or offence according to the National Crime Recording Standards. These can be added to domestic abuse-related crimes to create a total picture of the demand that domestic abuse puts on the police.

Police recorded crime

Police recorded crime data are supplied by the Home Office, who are responsible for the collation of recorded crime data supplied by the 43 territorial police forces of England and Wales, plus the British Transport Police. The data are an important indicator of police workload but, unlike the Crime Survey for England and Wales, do not include crimes that have not been reported to the police or incidents that the police decide not to record as crimes.

Pre-charge decisions

Of all the suspects referred by the police, pre-charge decisions are those where the Crown Prosecution Service has completed making a decision on whether to charge, take no further action, recommend an out-of-court resolution, record an outcome of pending response - further investigation or "other".

Prosecutions

All cases where the defendant (or defendants) were charged, summonsed in court, or charged by way of a postal requisition during the period. This includes those proceeding to a trial or guilty plea, those discontinued and those which could not proceed.
Back to table of contents

11. Data sources and quality

Our User guide to crime statistics for England and Wales provides detailed information about the data published in this release.

More quality and methodology information on strengths, limitations, appropriate uses, and how the data were created is available in our:

Data sources

How data on domestic abuse are collected differs between sources. Data are not directly comparable. This is because they are collected on different bases (for example, victims, crimes, suspects, or defendants). They also may not cover the same cohort because of variation in the time taken for cases to progress through the criminal justice system. It is necessary to look at the data presented in their entirety, as each individual stage of the system is, in part, influenced by activity at a prior stage.

Crime Survey for England and Wales

Crime statistics on domestic abuse are based on the Crime Survey for England and Wales (CSEW). They are accredited official statistics and were independently reviewed by the Office for Statistics Regulation in October 2025. They comply with the standards of trustworthiness, quality and value in the Code of Practice for Statistics.

Following a thorough programme of research, testing and evaluation, we moved to using new survey questions on the CSEW to measure domestic abuse from year ending (YE) March 2024 onwards. It is not possible to compare the estimates derived from the new and previous sets of questions or to adjust the new estimates to enable direct comparisons to be made. More information can be found in our Redevelopment of domestic abuse statistics: research update May 2025 article.

CSEW data for YE March 2024 and YE March 2025 are based on a split sample. Caution should be taken because of the impact of the reduced sample size on the quality of the data. For more information, see our Domestic abuse quality and methodology information (QMI).

Official statistics

Police recorded crime and outcomes data from the Home Office are classified as official statistics. All other data included in this release are sourced from administrative datasets and do not fall within the scope of official statistics.

Police recorded crime

Police recorded crime data, in isolation, do not provide a measure of prevalence to understand the true extent of domestic abuse. Caution should be taken when comparing domestic abuse-related police recorded crime data with previous years because of changes in police recording practices. More information can be found in our Domestic abuse prevalence and trends, England and Wales: year ending March 2025 article.

Crown Prosecution Service data

In Crown Prosecution Service (CPS) data, a suspect or defendant represents one person (or on occasion "one company") in a single set of proceedings, which may involve one or more charges.

A set of proceedings usually relates to an incident or series of related incidents that are the subject of a police file. If a set of proceedings relates to more than one person, then each is counted as a defendant. Sometimes one person is involved in several sets of proceedings during the same year. If so, he or she is counted as a suspect or defendant on each occasion.

CPS data on the number of domestic abuse-related crimes referred by the police to the CPS rely on the police identifying and flagging the cases, by suspect, before being referred to the CPS. It also relies on the CPS administrators identifying and flagging those cases on the CPS case management system when they are first registered.

Total pre-charge decisions data are based on the date the charging advice was completed and provided to the police. Data on pre-charge decisions are also not directly comparable with data on the number of prosecutions. CPS data on prosecutions cover domestic abuse-related cases, by suspect or defendant, finalised during that year. They are not directly comparable with data on pre-charge decisions.

Strengths and limitations

Domestic abuse statistics are produced separately by several different organisations in England and Wales. When taken in isolation, these statistics may not provide the context required to understand the national and local picture of domestic abuse.
Back to table of contents

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Domestic abuse in England and Wales overview - Office for National Statistics

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Figures on domestic abuse from the Crime Survey for England and Wales, police recorded crime and other organisations.

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This is the Acas Council response to the government consultation on support in the workplace for victims of domestic abuse which aims to give survivors of domestic abuse the support they deserve in the workplace.

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This is the Acas Council response to the government consultation on support in the workplace for victims of domestic abuse which aims to give survivors of domestic abuse the support they deserve in the workplace.

Acas Council response

1. Acas (the Advisory, Conciliation and Arbitration Service) welcomes the opportunity to respond to the BEIS consultation on support in the workplace for victims of domestic abuse.

2. Acas is a statutory, non-departmental public body with a duty to improve employment relations in Great Britain. In 2019 to 2020, Acas handled approximately 800,000 calls from individuals and employers to our national helpline and our website received nearly 15 million visits from people seeking advice and support.

During the year we provided conciliation in more than 550 collective disputes and also received nearly 140,000 early conciliation notifications. Around 50,000 people attended our training events on a wide range of workplace-related topics.

Acas has considerable practical experience of the dynamics of the workplace and of issues experienced by workers and employers.

3. Acas welcomes the government's recognition of the need to support workers who are experiencing domestic abuse. There is an important role for employers to play in recognising the issue, destigmatising it and providing a safe environment. Employers have a duty of care towards employees, offering them the advice and support they need, including around workplace adjustments to help manage their situation.

Employers also have a duty of care towards employees who may be perpetrators of abuse, for instance in supporting them to seek help to address their behaviours. Tackling the issue proactively can help to improve staff wellbeing, productivity and retention.

4. Acas believes that employers should raise awareness of this issue and should consider introducing a domestic abuse policy, designed in consultation with employees and any representatives. Having resources available and signposting to support agencies for both survivors and perpetrators will help demonstrate the organisation and management's commitment to taking the issue seriously.

Staff should regularly be made aware of any policy and be able to access it via different channels. This is particularly important for those working from home, on furlough or any long-term leave, as they are likely to find it more difficult to access such information safely.

A policy should also be reinforced through effective training for staff and managers on the signs and symptoms of domestic abuse, how to respond, and where to seek further help.

5. Domestic abuse remains a largely hidden issue. Acas recognises that not all employees will feel comfortable talking to their employers about their experiences in this respect, and likewise, domestic abuse is a highly sensitive issue many employers may find difficult to tackle.

However, Acas believes that it is crucial that employers create an environment where workers feel able to speak up without fear of judgement. Where possible, having nominated, trained individuals as an initial point of contact for support and advice can be beneficial in creating a culture of transparency. Line managers also play a vital role and should be skilled and confident in facilitating sensitive conversations. They should recognise the need to tailor support according to an individual's needs, such as offering flexibility in working hours or patterns.

Careful consideration should be given as to how to conduct discussions safely if the individual is at home, for example, via emails and texts where video or phone calls might not be possible. It is important to recognise that managers and those supporting victims may be affected themselves and should be given adequate support throughout.

6. The workplace may provide something of a refuge for people who experience threatening or abusive behaviours at home. This factor has been brought into stark relief during the current pandemic, with many individuals moving to homeworking - Refuge, a charity providing specialist domestic abuse services, has received a record high of more than 40,000 calls and contacts to its helpline since the beginning of lockdown.

Acas believes that the first step for employers during this time must be to provide a safe work space for those at risk from domestic abuse. Where this is not possible, employers should seek to put in place other measures to reduce the risks posed to the individual, some examples of which are mentioned below.

7. There are an additional number of ways that employers may be able to support those affected by domestic abuse. More work is needed on the impact of these strategies, but they may include:

using existing staff networks to provide a safe space for workers and to promote awareness across the organisation

introducing confidential reporting channels

agreeing a code word or hand signal to alert others of domestic abuse and or immediate risk

use of special leave arrangements to support the wellbeing of individuals, including for instance in attending appointments

8. Acas notes that there are a number of useful resources for employers. For example, the Employers' Initiative on Domestic Abuse (EIDA) is a network of over 370 large and small businesses taking action on domestic abuse and sharing best practice.

There is also existing guidance for employers, including a toolkit created in 2018 by Business in the Community (BITC) and Public Health England (PHE), and we are aware that the Equality and Human Rights Commission (EHRC) and the Chartered Institute of Personnel and Development (CIPD) are in the process of updating their joint guidance on managing and supporting employees experiencing domestic abuse (PDF, 932KB, 15 pages) in light of coronavirus (COVID-19).

Acas is currently reviewing the scope to produce new guidance on our website on this subject. We would welcome working with the government and other stakeholders, including specialist bodies, in developing this. We would also be happy to support any future awareness-raising campaigns and initiatives.

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Support in the workplace for victims of domestic abuse - Acas response

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This is the Acas Council response to the government consultation on support in the workplace for victims of domestic abuse which aims to give survivors of domestic abuse the support they deserve in the workplace. 1. Acas (the Advisory, Conciliation and Arbitration Service) welcomes the opportunity to respond to the BEIS consultation on support in the workplace for victims of domestic abuse.

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Workplace support for victims of Domestic Abuse

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Workplace support for victims of Domestic Abuse

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Report on improving workplace support for domestic abuse victims, including raising awareness and sharing best practice among employers.

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Workplace support for victims of domestic abuse

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Find out how to get help if you or someone you know is a victim of domestic abuse.

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If you are in immediate danger, call 999 and ask for the police. If you can't speak and are calling on a mobile press 55 to have your call transferred to the police. Find out how to call the police when you can't speak.

For free, confidential advice, 24 hours a day contact a domestic abuse helpline.

Household isolation instructions do not apply if you need to leave your home to escape domestic abuse.

Translated guidance

If English is not your first language, information has been translated into several languages as well as an easy read version.

Women's Aid also have guidance documents on domestic abuse and coronavirus available in a number of languages for victims, family and friends, and community members of those affected.

If you are deaf, you can access a British Sign Language video that explains how to get help if you or someone you know is a victim of domestic abuse.

Recognise domestic abuse

Does your partner, ex-partner or someone you live with:

cut you off from family and friends and intentionally isolate you?

bully, threaten, or control you?

take control of your finances?

monitor or limit your use of technology?

physically and/or sexually abuse you?

Domestic abuse is not always physical violence. It can also include:

coercive control and 'gaslighting'

economic abuse

online abuse

threats and intimidation

emotional abuse

sexual abuse

Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, religion, socio-economic status, sexuality or background.

If you believe that you are a victim of domestic abuse, there are signs that you can look out for including:

being withdrawn, or being isolated from your family and friends

having bruises, burns or bite marks on you

having your finances controlled, or not being given enough to buy food, medication or pay bills

not being allowed to leave your house, or stopped from going to college or work

having your internet or social media use monitored, or someone else reading your texts, emails or letters

being repeatedly belittled, put down or told you are worthless

being pressured into sex or sexual contact

being told that abuse is your fault, or that you're overreacting

See more signs to look for.

Get help and support

All forms of domestic abuse are not acceptable in any situation.

If you're experiencing domestic abuse and feel frightened of, or controlled by, a partner, an ex-partner or family member, it's important to remember that it's not your fault and there is no shame in seeking help.

It may seem like a difficult step to take, but there is support available and #YouAreNot Alone.

Free, confidential support and advice is available to victims and their concerned family members or friends, 24 hours a day.

Bright Sky app

Bright Sky is a mobile app and website for anyone experiencing domestic abuse, or who is worried about someone else.

The app can be downloaded for free from the app stores. Only download the app if it is safe for you to do so and if you are sure that your phone isn't being monitored.

Women's Aid local support services directory

Women's Aid have a directory of domestic abuse support services across the UK.

If you are experiencing domestic abuse or are worried about friends or family, you can access the Women's Aid live chat service 7 days a week, 10am to 6pm.
helpline@womensaid.org.uk
Victim Support

Victim Support run these services for victims and survivors of any abuse or crime, regardless of when it occurred or if the crime was reported to the police:

Ask for ANI codeword

If you are experiencing domestic abuse and need immediate help, ask for ANI (Action Needed Immediately) in participating pharmacies and Jobcentres (Jobs and Benefits Offices in Northern Ireland).

When you ask for ANI, you will be offered a private space, provided with a phone and asked if you need support from the police or other domestic abuse support services.

To find your nearest participating provider, search using the postcode checker on the Ask for Ani page on the Enough website.

Ask for ANI logo used in participating pharmacies and Jobcentres (Jobs and Benefits Offices in Northern Ireland).

Safe Spaces

Ask for ANI is delivered in partnership with Safe Spaces, a safe and confidential room where victims can take some time to reflect, access information on specialist support services or call friends or family.

Safe Spaces are also available in Boots, Morrisons, Superdrug and Well pharmacies, TSB banks and independent pharmacies across the UK.

Find your nearest Safe Space.

Check whether someone has an abusive past

If you are concerned that a new, former or existing partner has an abusive past you can ask the police to check under the Domestic Violence Disclosure Scheme (also known as 'Clare's Law'). This is your 'right to ask'. If records show that you may be at risk of domestic abuse, the police will consider disclosing the information. A disclosure can be made if it is legal, proportionate and necessary to do so.

If you are concerned about a friend or family member, you can apply for a disclosure on behalf of someone you know.

You can make a request to the police for information about a person's previous violent offending in person at the police station or elsewhere, by telephone, by email, online or as part of a police investigation. Support agencies and services can also help you ask the police about this.

Get a court order to protect you or your child

If you're a victim of domestic abuse you can apply for a court order or injunction to protect yourself or your child from:

your current or previous partner

a family member

someone you currently or previously lived with

This is called a non-molestation or occupation order.

You can apply online, by email or by post.

Get a court order if you've been the victim of domestic abuse.

Support someone you know

If you are worried that a friend, neighbour or loved one is a victim of domestic abuse, you can call the National Domestic Abuse Helpline for free and confidential advice, 24 hours a day on 0808 2000 247.

Or you can contact the other support services listed on this page.

Seeking help for someone you know can be challenging but #YouAreNotalone. Domestic abuse advisers will offer confidential, non-judgemental information and advice on the options available to you helping you to keep safe and make informed choices.

If you believe there is an immediate risk of harm to someone, or it is an emergency, you should always call 999.

If someone confides in you, there is more information on how to support a friend who is being abused.

If you are an employer

Let your employees know that if they are facing domestic abuse you want to help them to get help. Stay in regular contact with employees you know, or fear, may be facing abuse and if you lose contact with them, take swift action to visit them. If you believe there is an immediate risk of harm to someone, or it is an emergency, always call 999.

Encourage employees to look out for others who may be facing domestic abuse and signpost them to support. Your staff may also be worried about their own abusive behaviour at this time. There is no excuse for domestic abuse, no matter what stresses you are under and support is available.

Hestia's Respond to Abuse Advice Line is a free resource for employers. Employers can call 020 3879 3695 Monday to Friday, 9am to 5pm, or email adviceline.eb@hestia.org for support, guidance or information about domestic abuse and how to support employees and colleagues experiencing domestic abuse.

The  Employers' Initiative on Domestic Abuse website provides resources to support employers including an  employers' toolkit.

If you are a professional working in the domestic abuse sector

SafeLives  provides guidance and support to professionals and those working in the domestic abuse sector, as well as additional advice for those at risk.

Find additional information and support

If you want to access help specifically to cater to your background and needs or want support and help for specific types of abuse there are several organisations that can help - see Domestic abuse: specialist sources of support.

You can also find additional information and support here on topics including:

help for children and young people

welfare benefits and housing advice

help if you don't have settled status in the UK

support for specific types of abuse

Get help if you think you might be an abuser

If you are concerned about your behaviour or the behaviour of someone you know, there is support available.

The Respect Phoneline  is an anonymous and confidential helpline for men and women who are abusing their partners and families. It is open Monday to Friday 9am to 8pm. The helpline also takes calls from partners or ex-partners, friends and relatives who are concerned about perpetrators.

A webchat service is available Wednesdays, Thursdays and Fridays from 10am to 11am and from 3pm to 4pm.

Telephone: 0808 802 4040

How to call the police when you can't speak

If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and, if you can, respond by coughing or tapping on the handset.

Call 999 from a mobile

If prompted, press 55 to Make Yourself Heard (PDF, 348KB) and this will transfer your call to the police. Pressing 55 only works on mobiles and does not allow police to track your location.

Call 999 from a landline

If the operator can only hear background noise and cannot decide whether an emergency service is needed, you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

If you are deaf or can't use a phone

You can register with the emergencySMS. Text REGISTER to 999. You will get a text which tells you what to do next. Do this when it is safe so you can text when you are in danger.

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Find out how to get help if you or someone you know is a victim of domestic abuse.

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Long title

To make provision in relation to domestic abuse; to make provision for and in connection with the establishment of a Domestic Abuse Commissioner; to prohibit cross-examination in person in family proceedings in certain circumstances; to make provision about certain violent or sexual offences, and offences involving other abusive behaviour, committed outside the United Kingdom; and for connected purposes.

Sponsoring departments

Current version of the Bill

Domestic Abuse Act 2021 (c. 17)

Bill passage

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Domestic Abuse Act 2021 - Parliamentary Bills - UK Parliament

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Current version of Domestic Abuse Act 2021 with latest news, sponsors, and progress through Houses

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Freedom from Violence and Abuse - The Strategy

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Freedom from Violence and Abuse - The Strategy

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Easy read version of the Government's Freedom from Violence and Abuse Strategy.

The whole document can be accessed here

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EIDA Beacon meeting summary: Taking steps to address perpetrators

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Women's Aid offer a number of poster that can be displayed to signpost to support, including posters for young people.

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Download and order our most recent posters and leaflets to support our campaigns. All purchases go to supporting our lifesaving work.

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Display posters and leaflets for victims, including cultural practices, elder DVA and violence towards men

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Access helpful resources, guidance and information about domestic abuse and staying safe.

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National Centre for Domestic Violence - resources

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National Centre for Domestic Violence - resources

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Free awareness resources including posters, leaflets, pens and cards

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Order Posters, Pens & Cards Free · Domestic Abuse Awareness

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NCDV will gladly provide any agency or the Police with posters, cards or other literature which explains our service.

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Somerset Council's Employer's Domestic Abuse Toolkit

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Somerset Council's Employer's Domestic Abuse Toolkit

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Includes how to support victims and perpetrators who you employ

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About domestic abuse

Employers have a duty of care which is a legal responsibility to provide a safe working environment for their staff. Stopping and addressing domestic abuse and providing support to employees who are experiencing abuse is a fundamental part of this.

This toolkit aims to aid employers on how to support their employees and help tackle domestic abuse.

What is domestic abuse?

Domestic abuse, as defined by the Domestic Abuse Act 2021 (legislation.gov.uk) is abusive behaviour between two people, aged 16 or over, who are personally connected to each other. This can include people who are, or have been married, in a civil partnership, in a relationship, have (or had) parental responsibility for a child or are related.

The act emphasises that domestic abuse is not just physical violence, but can also be:

Emotional

Online

Psychological

Sexual

Verbal

Coercive or controlling behaviour

Economic abuse

Harassment or stalking

Anyone can experience domestic abuse regardless of their gender, sexuality, social class, race, religion or disability.

In Somerset, we can estimate around 78,330 (17% of the population) will have experienced domestic abuse over their lifetime. On an annual basis, this equates to 23,960 individuals (5% of the population) every year who experience domestic abuse.

One of the simplest steps an employer can take to support their staff is to raise awareness, making their staff informed about what domestic abuse is.

It is also helpful to address the common myths around the issue - such as the idea that domestic abuse only happens to women, or it always involves physical violence.

More information on misconceptions surrounding domestic abuse.

Creating an environment that is open and transparent puts confidence in employees who are affected by domestic abuse, that they will be supported if they acknowledge that their relationship is abusive. Employers can then provide the right access to relevant support and signposting.

Spotting the signs of domestic abuse

It is not always easy to spot the signs that an employee is experiencing domestic abuse. Employers are not expected to be specialists in handling cases of domestic abuse. However, addressing the stigma, having a culture of open discussion and knowing where to get help can go a long way in supporting someone who is experiencing domestic abuse.

Knowing what to look for in an employee who may be experiencing domestic abuse

Changes to their work

Regular absences, lateness or need to leave early or during the day

Spending longer at work for no reason

Noticeable reduction in quality, quantity or performance of work

Increase in personal phone calls, texts and messages, avoidance of personal calls or annoyance at calls, texts and messages

Regular visits to work from their partner, ex-partner or relative

For homeworkers - difficult to contact or the constant presence of a partner or relative when in meetings

Behavioural changes

Conducting themselves in an out-of-character way

Becoming withdrawn, quiet, worried, tense, panicky, tearful, angry, distant or depressed

Becoming detached from other employees

Vague about home life, relationships or family

For homeworkers - suddenly or frequently not having the camera on in meetings

Physical signs

Alcohol, drugs or substance use

Constantly or regularly tired

Injuries that are unexplained or with an explanation that does not add up

Wearing clothes that are not appropriate for the climate (which may be used to conceal injuries or signs of physical abuse)

Increased or sudden lack of makeup

Other signs

Signs that they are being stalked or harassed by a partner, ex-partner or family member at work or online

Partner, ex-partner or family member making demands on work commitments

Appearing isolated from other employees, friends and family

Free training on spotting the signs of abuse, for you and your staff
Domestic abuse and hybrid working

The Covid-19 pandemic has had a lasting effect on the way many employees work. Many organisations have continued to embrace the home working or hybrid method of working. Whilst this new way of working has many benefits for the employee, for someone experiencing domestic abuse work may be the only safe place that they go.

The shift to a new way of working means the position of employers tackling domestic abuse and supporting employees who are experiencing it has never been more important.

Top tips for employers who have home and hybrid workers

Make sure every employee has daily contact with a colleague

Make sure staff know the links to support services by making them available on the intranet, staff newsletter, staff blog or staff noticeboard

Give guidance to managers about the difficulties of working from home for an employee who is experiencing domestic abuse, and practical steps to support

Monitor what steps managers are taking to protect their teams from domestic abuse

Establishing a workplace policy

Every organisation is different, when establishing a workplace policy on domestic abuse it should reflect the type, size and framework of the organisation. The guidance should take into consideration changes as a result of Covid-19.

Having a conversation when domestic abuse is suspected

If an employee shows signs of experiencing domestic abuse it does not always mean the person is in an abusive relationship, there may be another reason for their behaviour. Even if they are experiencing abuse, they may not want to disclose it. Opening a conversation with an employee should be based on showing support if they are having any difficulties.

Use questions that are indirect and supportive. For example:

I have noticed that you seem distant, is everything alright?

Is there something troubling you? If you need a chat, I am here for you

How are you doing? If you need support with anything just let me know

How are you coping with the workload, do you need any extra support?

What to do if an employee discloses, they are experiencing domestic abuse

If an employee does open up and disclose that they are experiencing domestic abuse, it is crucial to have that conversation in a non-judgmental way. An employee who is experiencing domestic abuse who opens up about it will need to feel believed and that the conversation is confidential - these are two of the biggest barriers that people when considering reaching out for help.

Find somewhere safe and private to talk, where the employee will feel comfortable. For an employee who works from home, and who cannot come to the office, arrange to meet in a public space (inside or out).

Reassure them that you know it must be difficult to talk, that they are being courageous, and that the conversation will be in the strictest of confidence.

Unless you think they, their children or the organisation are in immediate danger, only make their situation known to anyone else if you are seeking help and support for them and let them know you will only do that after getting their approval.

Use open body language and give them space so they do not feel threatened.

If required, reassure them that you believe them and never be judgemental.

Avoid talking about blame or fault.

Be patient and give them time to speak.

Have the tissues at the ready - they may be distressed or cry.

Let them know you will contact the HR lead for domestic abuse if they are happy for you to do so and discuss what they would like shared with them.

Support them with leave or flexible working hours so that they can attend support appointments or allow them to have such appointments at work.

Allow them to use the organisation's telephone or computer to access help.

Put a plan in place to make sure they are safe at work and at home.

Download our leaflet for more information - Staying safe at home, when you are experiencing domestic abuse (PDF).

Engaging with perpetrators of domestic abuse

An employer has a duty of care extended to perpetrators of domestic abuse.

Some signs to look out for that an employee may be a perpetrator of domestic abuse

Derogatory comments made by an employee about their partner, ex-partner or a member of their family

An employee expressing anger or annoyance at a partner, ex-partner or family member or blaming them for difficulties

Regular injuries indicating involvement in violence - bite marks, scratches, bruises or bruised knuckles

An employee who seems to have constant contact with their partner, ex-partner or family member either by text, messenger or phone

An employee constantly referring to their partner, ex-partner or family member's behaviour

Using the work phone or computer or often on their mobile phone to track or harass their partner, ex-partner or relative

As with the signs of domestic abuse, there may be other reasons why an employee is showing this behaviour, but it does not always mean that they are a perpetrator of domestic abuse. Perpetrators often hide their abuse, appearing pleasant to people they come into contact with. An employer may find out an employee is being abusive because they disclose it (often following an angry outburst) through a complaint or by being informed by the police that there has been an incident.

If an employer suspects that an employee is a perpetrator of domestic abuse, it is important to put safety first - if you want to open a discussion with an employee have another member of staff with you or meet in a public place.

An employer should keep accurate, confidential records in case there is a need for legal proceedings or disciplinary against the employee.

An employer should make an employee who is abusive aware of the potential consequences of their actions

Criminal action

Long-term negative effects on the abused and their children

Separation from children

Loss of job, home, money

Damage to other family relationships

Perpetrators may need specialist expert help to change their behaviour. Keep the conversation going with them and advise them of the help that is available. There is a programme available in Somerset if the perpetrator wants to change their behaviour.

You can encourage an employee, but not force them, even by a disciplinarian, to attend such a course but they may be unhappy with their behaviour and want to learn how to change.

Safeguarding

As defined by the Domestic Abuse Act 2021, children who see, hear or experience domestic abuse are recognised as victims in their own right. It is an employer's responsibility under safeguarding, where they know a member of staff, who is a perpetrator of domestic abuse, or has a child or children to report the perpetrator, if the employer has concerns for the child or children's safety.

Further resources

Somerset Domestic Abuse Service offers free, confidential, non-judgemental advice and support by trained professionals. The service is available to anyone who is experiencing domestic abuse - you will be believed.

Freephone: 0800 69 49 999

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This toolkit aims to help employers support their employees and tackle domestic abuse

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Information and contact details for Next Link - DVA support service in Bristol