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Quick guide to person-centred care, explaining key concepts and implementation strategies in healthcare settings.

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Official guidance on delivering person-centred care in adult social care settings. Essential for understanding regulatory requirements.

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National Institute for Health and Care Excellence

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Home care: delivering personal care and practical support to older people living in their own homes

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This guideline covers the planning and delivery of person-centred care for older people living in their own homes (known as home care or domiciliary care)

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Comprehensive resource focusing on maintaining dignity in care settings through person-centred approaches.

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Skip to content

Dignity in care means providing care that supports the self-respect of the person, recognising their capacities and ambitions, and does nothing to undermine it.

Read this guide, aimed at care providers, managers and staff who work with adults - especially older adults.

It defines the meaning of real everyday dignity to the lives of people receiving social care, their carers, families and friends, as well as the managers and staff who provide it. In effect, this means all of us. It also shows the links between dignity and key policy issues, and relates to Care Quality Commission (CQC) regulations at each stage.

Support from SCIE

Many aspects of keeping people safe from abuse are complex, and it is important that they are fully understood. See what SCIE can offer to make sure that you and your organisation are aware of good safeguarding practice and your legal duties in this area.

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Tel: 0203 8404040
Email: info@scie.org.uk

© Social Care Institute for Excellence.
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Skip to content Dignity in care means providing care that supports the self-respect of the person, recognising their capacities and ambitions, and does nothing to undermine it. Read this guide, aimed at care providers, managers and staff who work with adults - especially older adults.

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Common Core Principles to Support Self-Care

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Common Core Principles to Support Self-Care

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Practical guide explaining how to support individuals to maintain their independence through person-centred approaches.

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Essential reading for understanding person-centred approaches in dementia care, written in an accessible style.

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What to expect during assessment and care planning

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What to expect during assessment and care planning

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Practical guide explaining how person-centred care should be implemented during assessment and care planning processes.

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Adult care and support should help you live your life the way you want to.

You should be treated as an individual, and your care and support should be based on what you can already do, what you want to achieve and the help you need.

People's experience in adult social care services remains the highest of priorities, and what matters most is supporting a life and not just providing a service. Clenton Farquharson, Chair of Think Local, Act Personal

This might include:

Support from an advocate and/or interpreter.

Communication aids - for example, pictures, symbols, large print, Braille, hearing loops.

Extra time to understand the information.

Making the conditions right to help you communicate, like reducing background noise and providing good lighting.

Staff should ask if you would like your family, friends or carers to be involved and if so, how to involve them. This is your choice and you can decide not to.

If you need support to take part in your assessment, care and support plan or review, and there is no appropriate person available to do this, you should be offered an independent advocate. You should have enough time with your advocate to prepare beforehand and to check your understanding of what has happened afterwards.

What is an advocate?

An advocate can help you express your needs and wishes, and support you to weigh up and take decisions about different options. They can help you find services, make sure the correct procedures are followed and challenge decisions.

Your needs assessment

An assessment is a conversation about your needs, how these affect your wellbeing and what you want to be able to do in your daily life.

It should also:

Promote your interests and independence.

Recognise the effects of loneliness.

Respect your dignity.

The person doing your assessment should make sure:

It happens at a time and place that suits you.

You know what the assessment is for.

You are given information you can understand that tells you what will happen and when.

You know you can bring someone with you, if you want to.

They have the right information about you.

After the assessment they should write down what was agreed and give a copy to you and your carer, if you are happy with this.

During the conversation you should expect:

To be fully involved.

The needs of your whole family to be considered, including your carers.

Any caring you do for other family members to be considered and a carer's assessment offered to you.

Your personal history and life story to be heard.

To talk about your strengths and what you want to achieve in your day-to-day life.

Your housing to be taken into account, including where and who you want to live with.

Your care and support plan should say how your needs will be met and what your personal budget is. Your plan should be:

Flexible - in case your needs and wishes change.

Clear about how family, friends or carers will be involved in your care and support.

Clear how any needs you have linked to your gender, sexuality, disability, ethnicity or religion will be met.

Reviewed regularly - including how and when this should happen.

Clear about what to do if things change or there is a crisis.

What is a personal budget?

A personal budget is the amount of money your local council says you need for your care and support. You should be given information and advice about the different ways this money can be managed and used. For example, if you have a direct payment, you will receive money regularly that you can use to arrange your own support.

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What to expect during assessment and care planning

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Adult care and support should help you live your life the way you want to. You should be treated as an individual, and your care and support should be based on what you can already do, what you want to achieve and the help you need.

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Home Care 1: Principles of Person Centred Care - CareTutor

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You may have heard of the terms mate crime Mate crime is when someone says they are your friend, but they do things that take advantage of Taking advantage of someone is when they are being asked to do something, or get something that the other person needs. you, like asking you for money a lot. and hate crime A hate crime A crime is when someone does something wrong and breaks the law Laws are the rules that everyone in the country has to follow. If you don’t follow the rules you can get in trouble with the police. . is when someone is hurt or bullied because of things like: their disability or their religion Religion is to do with the things you believe about the world. For example you may believe there is a god or something else. Examples of religions are Christianity, Hinduism, Islam and Judaism. . . Maybe you’ve experienced it but didn’t know it was a form of bullying that can be reported to the police. Here you’ll find out what hate crime Hate crime is when someone does something to hurt someone because of who they are.This could be because of things like their race, sexuality Sexuality is how you feel about yourself and your body. It is about finding out and knowing what feels right for you. or disability. and mate crime means and what you can do about it.

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Human Rights Explained In A Beautiful Two Minute Animation

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Let's talk about challenging discrimination | Caring with Confidence: The Code in Action | NMC

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CC5  Work in a person- centred way  workbook  

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CC4 Equality, diversity, inclusion and human rights in adult social care workbook

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Social Care Institute for Excellence (SCIE)

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Safeguarding Adults: Lessons from the murder of Steven Hoskin (Updated)