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Have you logged into your admin account?

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Have you logged into your admin account?

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No? Make sure you received the emails from HMH after you purchased 

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No? Make sure you received the emails from HMH after you purchased 

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Once you've got your admin username and password, review this quickstart guide

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Once you've got your admin username and password, review this quickstart guide

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If you have a tech director, create an admin account for them too.

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If you have a tech director, create an admin account for them too.

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When you're ready to roster teachers and students, read this guide

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When you're ready to roster teachers and students, read this guide

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Missing/ Damaged Material? File an online claim with these directions

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Missing/ Damaged Material? File an online claim with these directions

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E: techsupport@hmhco.com
P: +1.800.323.9239

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Have you logged into your think central account?

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Have you logged into your think central account?

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Contact your administration, the school is responsible for creating and importing teacher and student accounts.

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Once you have your username and password, review this quick start guide

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Once you have your username and password, review this quick start guide

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If you're not seeing your program resources in your account, contact Digital Access

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If you're not seeing your program resources in your account, contact Digital Access

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E:
HMH_Digital_Access@hmhco.com

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E: techsupport@hmhco.com
P: +1.800.323.9239

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Do you want to return print/digital material?

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Do you want to return print/digital material?

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1. count the number of boxes you received in error
2. make sure no materials are stamped and written in
3. Email CustomerService@hmhco.com
4. Tell customer service how many boxes you want to return, and the reason for the return. Copy your AE on the email.

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Were you supposed to receive books as part of a subscription? 

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Were you supposed to receive books as part of a subscription? 

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1. Have your order number ready
2. go to http://hmhco.force.com/sfcc

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P: +1.800.323.9239
E: techsupport@hmhco.com

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P: 800.225.5425
E: CustomerService@hmhco.com

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P: 800.323.9239
E: usermaintenance-esd@hmhco.com

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http://hmhco.force.com/replocator

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https://backtoschool.hmhco.com/