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It’s my pleasure i was able to help! Have a nice day!

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No, I am very grateful

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If there’s any problem we will call you. Is there anything else I can help you with?

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Ok, my phone number is 3134167430

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Because if you send us your documentation wrong, we can call you quickly and we can tell you what's wrong

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Why do you need my phone number?

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Sure, recordsmanagement@costumerservice.co. Sorry, can you give me your phone number?

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Can you say that slowly?

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I apologize deeply, I'm truly sorry to hear your experience. we are going to improve that. The email where you can send the documentation is recordsmanagement01@customerservice.co

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Ok, that’s great! I’ve been waiting for 45 minutes to talk to you

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I really appreciate your patience. Here’s what i’m going to do for you, i will give you an email and you will send us your documentation by electronic email, ok? and we will ensure this problem won’t happen again and we are going to receive the documentation

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I'm going to talk to my boss, please hold on

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1107974031

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Can you please give me your ID?

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Ana Sofía Hernández Ramirez

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Ok, can you please give me your full name?

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I sent last week new documentation to update my curriculum vitae, but today I got an email from a shipping company and they said they lost my document package.

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Hello, Ana Sofía. Good morning, how can i help you?

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Hi, good morning. I am Ana Sofía

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Customer service from the Records Management Unit, good morning. Whom do I have the pleasure of speaking to?