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1. What are some transformations /changesoccurring in your workplace, due to disruptions?

2. How have these disruptions affected you?

3. Moderator: Birthday month closest to January

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1. What is resiliency?

2. What is not resiliency?

3. How can resiliency help you during times of change, especially work-related?

4. Moderator: Birthday month closest to December

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Recall someone with low / over confidence at the workplace

What observable workplace behaviours does a person exhibit in either low / over levels of confidence

What do they tend to do / say / behave?

Moderator: Person whose name begins closest to 'A'

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1. Identify 1 disruption / challenging situation in your workplace

2. List possible negative feelings & behaviour

3. Identify the negative thinking that may be the cause

4. Brainstorm constructive ways of thinking (try saying "Maybe..." / "I can try")

5. Visualise how you would feel and respond more positively

6. Moderator: Person whose name begins closest to 'Z'

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1. Share about a situation that is causing you anxiety  (personal / workplace)

2. List worst-case scenarios

3. Rate the odds: how likely (on a scale of 1 - 100)

4. What's a more accurate / likely outcome(s)?

5. Brainstorm possible solutions / steps forward

6. Moderator: Person who lives closest to Changi Airport

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Loss of income / reduced flight

- safe distancing measures implemented   Etc no more physical interactions like shaking of    hands.

- E-learning courses- going paperless. Digitalize menu/VR/defect log.- people who are not IT savvy will have difficulty.

- Lacks human touch.

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1 & 2) Retrenchment: due to covid19, some of us are worried that we will become jobless due to lesser flights; financial difficulties especially for those whose families are dependent on them

3) 20% likely to happen

4) Flight frequencies are likely to remain for now; will increase when situation gets better over time

5) Alternative jobs; hope and pray for the best; manage savings better; have a back up plan ahead of time

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Situation that caused anxiety: COVID-19

Worst Case Scenario:
1) Loss of income (40%)
2) Contract not renewed (60%)

Most likely outcome:
- Higher standards may be required for contract renewal now
- Using Covid as a reason not to renew as supply > demand

Solutions:
- Have a backup plan (find another jobs etc)
- Take more courses to reskill ourselves, constant upgrading
- Keep positive mindset
- Be confident with ourselves
- If needed, talk to someone to express concerns to overcome negative thoughts

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1) Recurrent

2) Fail practical and tests

3) 50-50 (depending on our level of preparation)

4) Most likely outcome is everyone would definitely pass their recurrent.

5) Revise before recurrent.
Help each other out.
Pray.

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First day of work

Worse case Scenario:
1. Unable to answer questions asked during briefing ( 50%)
2. Don't know how to work (80%)
3. Spillage (20%)
4. Wrong reporting time (5%)

Solutions:
1. Do flight homework. Always have hardcopy of possible questions
2. Visualize and review duties before work
3. Be extra careful and slow, situation awareness
4. Make an effort to be early by 30min

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Early morning flight

Worst case scenario
-Overslept late for flight (50)
-Missed flight (30)
-poor performance (80)
-unable to get transportation early in the morning (60)

Solution
-Ample rest before the flight
-pre booked transportation