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INTRODUCTION

Come to office at 10am and meet Mr. Zailir Othman, Director of Kembara Murni Travel & Tours Sdn Bhd.

Introduce myself to Mr Zailir Othman about my background and what I have learnt during my Degree that related to the tourism industry.

Mr Zailir Othman give short briefings regarding my job scope and tutorial about the system used.

I am exposed to the inbound and outbound packages offered by the company. The package can be all-in, free and easy, ground cost, honeymoon, joint group and etc. For more detail I can visit their official website.

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DATABASE SYSTEM

Every booking submitted by the customers will be key in into database system. The system was created using Microsoft Access to ease the process of booking.

The function of the system are to record the customer personal information, to create quotation, to follow up the customers and to get the ground cost of the booking.

In order to fill up the database system, all the information must be align together with the customers booking and the package of the destination.

I  need to check the email and fill up all the information to the system. Nevertheless as for the rate per person of the package chosen, I can referred at the rate of contract file to acknowledge the agent rate and publish rate.

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QUOTATION

I learned how to do quotation. A quotation is used to let the potential customer know the price for the packages, inclusion and exclusion of the package and also the itinerary before they decided to purchase the package.

The price of the package differs from the type of room and rate of adult, child and infant. In some hotels or resorts, the price categories by weekday, weekend, half weekend and there are also additional charges during public holiday and school holiday as it considered as super peak season.

In the system, I must key in the agent rate and published rate. From here, I can know the profit gain per person. Besides that, I should be aware that the child rate and infant rate are different according to the hotel or resort respectively.

The customer will then received their quotation through email. In the quotation they can see the detail such as their quotation number, total pax, package price per person, accommodation, flight information (if related), nett total and itinerary of the package for their acknowledgement.

All the quotation will be saved on a quotation file according to the quotation number.

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FLIGHT BOOKING

When I received a booking that stated all-in package, it means the package is including the ground cost and flight ticket. Thus, I need to book the flight ticket. All ticket flight booking will have an additional charges of RM20.

For the flight booking below 9 pax (up to 12 pax maximum), I need to book the flight manually. So first thing first, I need to check at Skyscanner for the best option of airline comparison.

When I already know which airline offered the best deal, I need to book the flight at the airline official website directly. For example the official website of Air Asia, Malaysia Airline and Royal Brunei.

Next, I need to choose the departure and arrival time. Usually, the flight will be in the morning during departure and late evening during arrival. Nevertheless, I learned to memorize several common IATA airport code that is a three-letter geocode designating many airports and metropolitan areas around the world, defined by the International Air Transport Association (IATA).

For the group below 9 pax, the check in luggage will be on the responsibility of the customer itself. This mean that if the customer need to include luggage, they need to pay the luggage fare by their own.

FLIGHT TICKET COSTING

This costing only applies when there are flight booking for more than 12 pax or usually known as Group Inclusive Tour (GIT). This is because if we book the flight manually more than twice, the flight ticket prices will be higher than before.

For the group flight ticket booking, it will be automatically included the luggage (20kg) per person.

I just need to key in the details of the current prices and total pax, and the system will calculate the estimated prices for the flight booking per person automatically.

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FOLLOW UP CUSTOMER

I learned on how to engage with the customer by follow up the status of the customer either they want to proceed or cancel the bookings.

The follow up can be by departure date, priority, big cases and new quotations.

There are three ways to follow up such as through the email, phone call or whatsapp.

If the customers cancelled their booking, I need to know their reason as references for the company to enhance the company services in the future.

During the follow up, I must be in polite manner, greet with formal salutation and end up with thank you.

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My offday

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INVOICE

Once the customer confirmed on the booking, I will email to them the pro forma invoice. Here, the pro forma invoice can be used to provide an indication of the final invoice, but in a format that can be then be adjusted and updated if necessary.

In the pro forma invoice, there are detailed of the package description and total price. The deposit payment information is also stated on the pro forma invoice.

The customer must pay 50% deposit in 3 days after confirmation.

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BOOKING HOTEL

After the customer give confirmation on the booking, at the same time I must double check the availability of the room with the hotel or resort for the given date.

The hotel or resort will hold the booking the date is available. The payment need to be done right away after the customer pay their deposit.

Upon payment to the hotel or resort have been made, they will give the invoice that consists the booking number.

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FILINGS

After we received the payment from the customer, the next procedure is to do filing for the closed sales. This will help for our future references and as evidence for all transactions between the parties involved (customer-agent, agent-supplier).

The filing consists of several documents such as invoice, itinerary, receipt transaction to the supplier hotel, receipt payment from the customer, detail information of participants involved in the trip and also the rooming list.

For customers that paid deposit for locked the booking, I will remind them to pay the balance payment within the two weeks prior before their departure date. If they failed to do so, the deposit is non-refundable and the booking will be considered as cancel.

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HOTEL AND RESORT CONTRACT RATES 2020

Today, my task is to send an email asking for the latest contract rate for year 2020 to several hotel and resort suppliers.

In the email, I also included company's MOTAC license as an attachment that also serves as proof that the company is registered and legally valid.

Once receiving the feedback for the contract rate, I will update the latest rates in excel. However, there are several hotels that need sign a copy of the cover letter as an official acceptance and resubmit the attached duplicate copy of the contract.

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QUOTATION : 10120

I received a booking to the Redang Island for the month of April. First and foremost, I will checking the room vacancy with the resort before proceed to send the quotation and pro forma invoice.

Next, the customer will pay the amount and provide their details to be key in and meanwhile, I will do confirmation to the resort for booking.

Finally, I will send to the customers the related documents such as invoices, itinerary and payment receipt once all is done.

The status in the system also will be change to closed.

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UPDATE CONTRACT RATE IN EXCEL

I updated the contract rate for hotels in Langkawi Island.

In the contract rate there will be agent and selling prices, terms and conditions of the hotel, payment methods and promotions provided by the hotel.

The price usually will be differs based on the FIT/GIT, packages and types of room. There also a surcharge during School Holidays & Public Holidays.

In addition, Tourism fee RM3.00/room/night and Tourism Tax RM10.00/room/night are applicable for Non-Malaysian/foreigner.

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UPDATE CONTRACT RATE IN EXCEL

I updated the contract rate for resorts in Tioman Island.

In the contract rate there will be agent and selling prices, terms and conditions of the hotel, payment methods and schedule for ferry transfer.

The price usually will be differs based on the seasonality, packages for snorkelling/diving and types of room.

However, the rate for snorkeling gear, Marine Park Tax and Iskandar Tax at Mersing Jetty are not included in the packages for several resort.

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QUOTATION : 1020

I received a booking to the Tioman Island for the month of April. After checking on the room availability for the stated date, I will send the quotation.

When the customer have responded, I will send them pro forma invoice to inform the total price that need to be paid.

After all have being settled down, I will change the status of the customer to closed in the system.

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QUOTATION : 10148

I received a family booking to the Redang Island for this upcoming March. At first, they chose another resort but it was full. So, I recommend another resort that is suitable for families and they agreed.

Upon quotation and invoice, they made full payment and provide me their detail on the spot. They also made my job easier as they had set up their own room list.

Lastly, I changed their status to closed.

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Follow up customers through email and call for asking their status.

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Offday

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TOURISM INDUSTRY ACT 1992

I need to find and retype the "Travellers Outbound Terms & Conditions Fourth Schedule (Subparagraph 6(1)(m)(ii))" based on the guideline provided in Tourism Industry (Tour Operating Business and Travel Agency Business) Regulation 1992 both in Malay and English versions.

This act describes in detail about the deposit, cancellation and refund, travel document, tour information and prices, possible changes and company's right to reject and their responsibility.

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I received many reservations through email but all of them were for the upcoming school holidays. Most of them choose the similar popular resorts and unfortunately it is fully booked. So, I suggest another resort as an alternative to them or they can change to other available date.

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I received a call for a college trip to Brunei. However, it is a customize packages as the customer sets some of the criteria and conditions of the place to visit in Brunei. Therefore, I request some help to several travel agency that located in Brunei and negotiate for the best price and some suggestion on the place to visit according to customer's request.

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I was informed by the customer (QUOTATION : 10120) to change the date to the end of the month of June. Luckily, there was no changes on the rate so I just need to inform to the resort about the changes.

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HOTEL AND HOMESTAY CONTRACT RATES IN KOTA BHARU

My task is to search several suppliers for hotels and homestay that located in Kota Bharu, Kelantan.

Same as the previous, I need to email and included company's MOTAC license as an attachment that also serves as proof that the company is registered and legally valid.

Once receiving the feedback for the contract rate, I will update the latest rates in excel.

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My offday

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Quotation - 10165
I received a customer who made a last minute reservation. He wanted to go to Tioman Island on the next day and already made a full payment. I gave him number of the person in charge that will arrange his trip starting from pickup at the jetty until his last day.

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I received several emails regarding the closure of business operations from hotels and resorts during the period of Movement Control Order (MCO).

I have called several customers to confirm whether they would like to refund or to shift to other date (TBC).

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The government announced for the Movement Control Order (MCO) starting from 18 March until 31 March 2020. Therefore, the company also will be closed during  the period until further notice.

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Movement Control Order (PHASE I)

This control order is made under the Prevention and Control of Infectious Diseases Act 1988 and the Police Act 1967. This Movement Control Order includes;

1. General prohibition of mass movements and gatherings across the country including religious, sports, social and cultural activities. To enforce this prohibition, all houses of worship and business premises should be closed, except for supermarkets, public markets, grocery stores and convenience stores selling everyday necessities. Specifically for Muslims, the adjournment of all religious activities in mosques and mosques including Friday prayers is in line with the decision of the Special Mental Health Committee meeting on March 15, 2020.

2. Sanctions cover all Malaysians traveling abroad.  For those who have just returned from overseas, they are required to undergo a health check and to do a quarantine (or self quarantine) for 14 days;

3. Restrictions on the entry of all tourists and foreign visitors into the country;

4. Closure of all kindergartens, government and private schools including daily schools, boarding schools, international schools, tahfiz centers and other primary, secondary and pre-university institutions;

5. Closure of all public and private higher education institutions (IPTs) and skills training institutes nationwide;

6. Closure of all government and private premises except those involved in essential services (water, electricity, energy, telecommunications, postal, transportation, irrigation, oil, gas, fuel, lubricants, broadcasting, finance, banking,  health, pharmacy, fire, prison, port, airport, safety, defense, cleaning, retail and food supply.

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Movement Control Order (PHASE I)

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Movement Control Order (PHASE II)

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Movement Control Order (PHASE II)

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Movement Control Order (PHASE II)

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Movement Control Order (PHASE III)

After nearly one month of the implementation of phase one and two of the MCO, the trend of new COVID-19 cases was relatively stable without any sudden increases. In addition, the number of daily cases recovered and discharged well from the wards has increased. These are encouraging outcomes of the implementation of the MCO, as also demonstrated by the trend of daily active cases.

Following the first and second phase of the MCO, phase three of the MCO is enforced starting today, 15 April 2020 until 28 April 2020. The main aim is to continue to support MOH’s existing measures and to intensify further efforts to reduce the number of COVID-19 positive cases in Malaysia by using a targeted approach.

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Movement Control Order (PHASE III)

MOH has detected a total of 601 confirmed COVID-19 cases amongst foreign nationals, of which, 356 cases are receiving treatment, 242 cases have recovered and discharged well, and 3 deaths. These were amongst tourists, foreign workers, refugees and asylum seekers.

Of the total cases, amongst the main nationalities were:

• 108 cases, Indonesian nationals

• 104 cases, Philippines nationals

• 63 cases, Bangladesh nationals

• 60 cases, Indian nationals

• 51 cases, Pakistan nationals

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Movement Control Order (PHASE III)

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Movement Control Order (PHASE III)

MOH wishes to report that a total of 325 MOH HCWs have been found to be positive for COVID-19 (i.e. 5.8% of total cumulative confirmed cases in Malaysia).

These cases were amongst:

• 77 Medical Officers

• 66 nurses

• 34 House Officers

• 23 Clinical Specialists

• 21 Assistant Medical Officers

• 104 from other services’ schemes

Investigations have found that none of these infection amongst MOH HCWs were due to managing confirmed COVID-19 cases in MOH healthcare facilities. Thus far, 70% of the cases were due to personal activities outside of work, such as attending social functions and travelling overseas.

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Movement Control Order (PHASE III)

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Movement Control Order (PHASE IV)

MCO will be extended into Phase 4  from 29 April 2020 until 12 May 2020. As announced, Phase 4 of the MCO will see some flexibility in movement control in a gradual manner for several sectors, including the economic sector. In this regard, it is very important for employers and employees in these sectors to practice preventive and precautionary measures in their respective workplaces at all times.

The government has given some leeway to the SOP of  phase four  by allowing two people to travel in one vehicle. This regulations has been gazetted and enforced from April 29, 2020 until May 12, 2020.

They must be:

1. People from one family living in the same house and

2. The movement is to buy food and daily essential items OR

3. To seek healthcare or medical services outside a 10-kilometre radius if the items or services are not available within 10 km of the individual’s home.

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Movement Control Order (PHASE IV)

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Conditional Movement Control Order (CMCO)

The following is the essence of the CMCO announced by PM:

• Restaurants are allowed to operate, observing the business SOP which includes social distancing and recording the names and telephone numbers of customers and the dates of their visit.

•Cinemas, karaoke centres, reflexology centres, entertainment centres, night clubs, theme parks, Ramadan bazaars, Aidilfitri bazaars, shopping carnivals and all forms of conferences and exhibitions are not allowed.

• Sports activities involving large gatherings, body contact and other risks of infection are also not allowed, including football, rugby, swimming and all indoor and stadium sports events.

•Outdoor sports activities which do not involve body contact and in small groups such as badminton or tennis outdoors without an audience, jogging, cycling, golf and running comprising of not more than 10 persons are allowed on condition social distancing is practised.

• Social, community and cultural events which involve large gatherings such as feasts, open houses, break-of-fast events, concerts, cultural shows, monthly assemblies of government departments and the private sector, as well as all types of official events and assemblies are not permitted.

• Religious activities such as religious marches, Friday prayers and all congregational or assembly activities in mosques, surau and houses of worship are also not allowed.

• Inter-state travel is not allowed except for work purposes and to return home after being stranded in the hometowns or elsewhere.

• Inter-state travel to go back to the hometown for the Aidilfitri festival holidays is not allowed.

• For now, all schools, colleges and tertiary institutions are still not opened.

• The full list of businesses or activities which are not allowed (to operate) can be obtained at the National Security Council’s website. It is updated from time to time, depending on the development of Covid-19 cases.

• All employers are urged to implement flexible working hours as part of the effort to prevent congestion at public transportation stations and in public vehicles.

• Public and private sector employees are encouraged to work from home as the new normal.

• Employers should give some leeway to married couples to work on alternate days, thus helping solve the problem of childcare.

• Avoid congestion at bus, LRT and MRT stations.

• Practise wearing masks and always bring along the hand sanitiser when outside the home.

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I came to office in the afternoon and bring down a computer and a hard disk for repairs at Plaza Imbi, Kuala Lumpur. We waited there for few hours until it is done. Around 5p.m. , return to the office and I am waiting my boss to setting the computer before go back home.

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I need to search several articles on trends in the latest or future tourism industry.

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I need to find any article on how is the tourism industry during the Covid-19 outbreak.

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The Malaysia tourism statistics and tourism forecast 2020 is based on the tourism market studies of past years. However, the market predictions or the tourism statistics forecast seem to have taken a completely different turn at the beginning of the Q1 of 2020. The reason for these dwindling numbers is directly related to the impending threat of coronavirus deemed as a community epidemic. So, let's take a look at inbound tourists to Malaysia from India and vice-versa.

In terms of tourism, India Malaysia have always expressed a favourable relationship. But this also seems to be threatened. As many Indians fearing for their lives have found themselves cancelling their flight tickets, hotel reservations, and other related international travel plans.

Malaysia Tourism Statistics 2020 Forecast

January is perceived to be the peak of Malaysia inbound arrivals year after year. While the numbers remain to be seen, the likely threat of the coronavirus would predictably reflect a decrease this year.

While 41906 Malaysia e-visa applications were approved in January 2019, there was an expected drop this year. While more can be said only after the sources confirm, a lot of speculation aims towards the decrease in India inbound tourists to Malaysia in 2020.

Malaysia e-visa approval forecast 2020

Based on the aforementioned Malaysia e-visa approved applications, the forecast Malaysia visa forecast is expected to take a downtown due to the coronavirus threat. While this may be true, as of a report received on 28th February 2020, Malaysia has 22 cases of the Covid-19 disease reported.

Although this number is low when compared to Italy and Hong Kong with 453 and 92 cases respectively, travellers are still cancelling their previously planned trip to Malaysia.

The number of coronaviruses suspected and infected cases are only increasing day after day. And, because of this most of the unaffected countries are implementing numerous precautions. While the citizens are quite aware and not willing to take any chances, Malaysia is turning out to be one of the countries people would likely avoid until Q3.

Indian tourist arrivals to Malaysia

January to May are the holidays months, which travel enthusiastic Indians prefer to spend in some of the popular Asian destinations like Malaysia. While China is a probable option, since the coronavirus outbreak in January, Indians are largely avoiding the coronavirus riddled areas including Malaysia.

Thus, it won't be wrong to predict that India inbound tourists to Malaysia may drop by 50% before the end of Q1 2020.

The Indian government has restricted entry permits for select nationals due to the Covid-19 epidemic. While Chinese nationals are not granted entry into the country, the individuals who have been to China in the past months are tested and quarantined for recovery.

Despite the entry restrictions, the number of foreign nationals visiting India has not experienced any significant decrease

Ministry of Tourism, Government of India's Monthly Foreign Tourist Arrivals (FTAs)

While India inbound to Malaysia numbers may have reduced drastically, the same cannot be said of the number of inbound arrivals to India. Also, India is one of the least affected countries, the government in a bid to maintain the same has banned the entry of Chinese visitors. Although certain Asian countries like North Korea, which had the facility of India visa on arrival, must now choose to apply for a regular visa. Despite these entry restrictions, the inbound arrivals to India in the month of January 2020 was found to be 381267, which was a 31% rise as compared to 290967 in 2019.

The information stated below is based on a compilation provided by the Bureau of Immigration. The highlights are provided below;

Although India is likely to receive a huge influx of foreign nationals this year, the government though is leaving no stone unturned. While the India visa on arrival facility which was previously available for the nationals of South Korea and Japan was temporarily suspended, inbound visitors are strictly screened for infection.

Indian Government Suspends the Already Granted India Visa to Foreigners

India Coronavirus Live Update March 11, 2020

The Indian government has suspended India visa (e-visa and regular visa) issued on or before 11th March 2020 for the nationals of the following countries;

For Indian nationals inbound arrivals to India, the government has made a mandate to carry a 'No COVID-19 Disease' certificate issued by authorised medical personnel of the country they are arriving from.

Free Malaysia Visa

Specially issued to Chinese and Indian citizens, although technically not a free visa, the eNTRI visa is no longer appealing with the threat of the coronavirus epidemic.

As a measure to revise the dwindling number of tourists especially in the countries with a severe number of reported infections, granting free visas and relaxing the visa schemes may come as a no surprise.

Some of the tourist destinations, which haven't witnessed a significant decline in tourist arrivals will be discussed in another article.

Visit Malaysia Year 2020 (VMY 2020)

While this may be the case, the Malaysian government is moving ahead with the Visit Malaysia Year 2020. In fact, all the events and activities to make the VMY 2020 a success are still on. Only time will tell the impact of coronavirus on Malaysia Tourism Statistics 2020.

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Malaysia tourism 2020 | Inbound tourists to Malaysia drop by 50%

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The Malaysia tourism statistics and tourism forecast 2020 is based on the tourism market studies of past years. However, the market predictions or the tourism statistics forecast seem to have taken a completely different turn at the beginning of the Q1 of 2020.

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I learned about Search Engine Optimization (SEO) which is a practice of increasing both the quality and quantity of website traffic, as well as exposure to your brand, through non-paid (also known as "organic") search engine results.

In a simpler way, SEO is about understanding what people are searching for online, the answers they are seeking, the words they’re using, and the type of content they wish to consume. As a beginner, I was exposed to seven steps on how to optimize using SEO:

1. Crawl accessibility so engines can read your website

2. Compelling content that answers the searcher’s query

3. Keyword optimized to attract searchers & engines

4. Great user experience including a fast load speed and compelling UX

5. Share-worthy content that earns links, citations, and amplification

6. Title, URL, & description to draw high CTR in the rankings

7. Snippet/schema markup to stand out in SERPs

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I was taught to focus on using keywords using SEO. The higher the search volume for a given keyword or keyword phrase, the more work is typically required to achieve higher rankings. Therefore, I was required to learn how to make sure that the keyword was at least on the first or second page of the search as most customers would be interested in reviewing the website they first saw.

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Rankings and traffic through search engine optimization

Welcome to your SEO learning journey!

You'll get the most out of this guide if your desire to learn search engine optimization (SEO) is exceeded only by your willingness to execute and test concepts.

This guide is designed to describe all major aspects of SEO, from finding the terms and phrases ( keywords) that can generate qualified traffic to your website, to making your site friendly to search engines, to building links and marketing the unique value of your site.

The world of search engine optimization is complex and ever-changing, but you can easily understand the basics, and even a small amount of SEO knowledge can make a big difference. Free SEO education is also widely available on the web, including in guides like this! (Woohoo!)

Combine this information with some practice and you are well on your way to becoming a savvy SEO.

The basics of search engine optimization

Ever heard of Maslow's hierarchy of needs? It's a theory of psychology that prioritizes the most fundamental human needs (like air, water, and physical safety) over more advanced needs (like esteem and social belonging). The theory is that you can't achieve the needs at the top without ensuring the more fundamental needs are met first. Love doesn't matter if you don't have food.

Our founder, Rand Fishkin, made a similar pyramid to explain the way folks should go about SEO, and we've affectionately dubbed it " Moz low's hierarchy of SEO needs."

Here's what it looks like:

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As you can see, the foundation of good SEO begins with ensuring crawl accessibility, and moves up from there.

Using this beginner's guide, we can follow these seven steps to successful SEO:

1. Crawl accessibility so engines can read your website

2. Compelling content that answers the searcher's query

3. Keyword optimized to attract searchers & engines

4. Great user experience including a fast load speed and compelling UX

5. Share-worthy content that earns links, citations, and amplification

6. Title, URL, & description to draw high click-through-rate (CTR) in the rankings

7. Snippet/schema markup to stand out in SERPs

We'll spend time on each of these areas throughout this guide, but we wanted to introduce it here because it offers a look at how we structured the guide as a whole.

Explore the chapters:

Speed up to catch up
Go from zero to hero with our step-by-step refresh on the core fundamentals for setting your site up for SEO success.

How much of this guide do I need to read?

If you're serious about improving search traffic we do recommend reading the Beginner's Guide to SEO front-to-back. We've tried to make it as concise and easy to understand as possible, and learning the basics of SEO is a vital first step in achieving your online business goals.

Go through at the pace that suits you best, and be sure to take note of the dozens of resources we link to throughout the chapters - they're also worthy of your attention.

If you want to take a more guided approach to learning SEO or training your entire team, check out the Moz Academy SEO Essentials Certification. We've consolidated all the resources you need to learn SEO fundamentals alongside unique learning methods, task lessons and quizzes to test your knowledge. You can also display your knowledge with your Linkedin Moz SEO Essentials certification badge.

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Beginner's Guide to SEO (Search Engine Optimization)

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New to SEO? Looking for higher rankings and traffic through Search Engine Optimization? The Beginner's Guide to SEO has been read over 10 million times.

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Offday

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I need to collect all documents including the any receipts and categorize them by year. For the receipts, it will be glue on A4 paper and should be copied as the writing will fade

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I was required to change the status of the customer whose their date of travel starting from the month of March to the end of May to cancel for the reason of covid. The company will refund the money to the customers who have paid except if they still want to extend to a later date.

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Today, I did some shredding for the old documents. Document shredding is a perfectly safe and easy way to ensure your sensitive documents cannot be used for identity theft. However, we must make sure that we shredding the documents properly. A proper shredded documents are difficult to put back together and will be an unlikely target for identity thieves.

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I continued doing the remaining documents to be shred. For this time being, I just need to shred documents that overdue for 7 years and above.

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Sorting through old papers and documents and trying to decide what to keep and what to shred?
Businesses of all industries create literally tons of paper. If your business is like most, you have lots of it stacked away in filing cabinets, even stashed in your desk drawers and maybe even piled on your desk ... and now it's time to rid your space of some of that paper weight.

Going through personal paperwork can be quite the chore (not knowing what you need to keep or trash and when) - not to mention the complexity of the same with business records. That's why we've made a handy-dandy infographic to help you sort your documents to their fates - to the filing cabinet or to the shred bin and certain destruction.

As the infographic below is only a cheatsheet guide, please consult you CPA, financial advisor and/or attorney about your unique business before you do any shredding.

For those papers you decide to get rid of, make sure you don't just throw them away as they may contain sensitive personal, personnel or company information - material you don't want identity theives or competitors sorting through your trash to get ahold of. Contact a NAID-certified destruction company near you and have them shred your material. If they are anything like us, not only is your infomation shredded in front of your very eyes, the paper is then taken to a plant where it is then recycled and eventually turned into other paper products. See? Not only would you be protecting yourself and your company, but you'll be helping to protect the environment too.

For those important documents you elect to keep, if they are important enough to store in your filing cabinet, they are likely important enough to digitize and store on a hard drive. Through some document management systems, you can easily store and retrieve your records and even create workflows, streamlining your whole process. But that's a whole other topic. Click the button at the bottom of this page to learn more about our document management product.

Resources: IRS.gov, BBB.org

If you are interested in R.K. Black Shredding, click the button below to be contacted by one of our reps. Also, be sure to keep watching our social media channels on Facebook and Twitter for more business tips from our blog.

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RK Black, Inc. | Technology solutions that work.

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Sorting through old papers and documents and trying to decide what to keep and what to shred? Businesses of all industries create literally tons of paper. If your business is like most, you have lots of it stacked away in filing cabinets, even stashed in your desk drawers and maybe even piled on your desk ...

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Mr.Zailir and I were cleaning the office together to make it look more spacious and enjoy when working in the future.

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Offday

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Offday

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Conditional Movement Control Order (CMCO)

As of 18 May 2020, 12pm, a total of 47 additional confirmed COVID-19 cases were reported and cumulatively there are now 6,941 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,213 active and infective COVID-19 cases.

Of the 47 additional cases reported today, 21 are imported cases who were infected overseas, while 26 cases are local transmission involving 17 non-Malaysians.

Currently, 13 confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, six (6) cases are on ventilation support.

Fortunately, no additional COVID-19 death was reported.

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Conditional Movement Control Order (CMCO)

A total of 37 additional confirmed COVID-19 cases were reported and cumulatively there are now 6,978 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,218 active and infective COVID-19 cases.

Of the 37 additional cases reported today, two (2) are imported cases who were infected overseas, while 35 cases are local transmission involving 22 non-Malaysians.

Currently, 11 confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, six (6) cases are on ventilation support.

Regretfully, one (1) additional COVID-19 death with cumulatively of 114 COVID-19 deaths in Malaysia.

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Conditional Movement Control Order (CMCO)

A total of 31 additional confirmed COVID-19 cases were reported today. Cumulatively there are now 7,009 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,189 active and infective COVID-19 cases.

Of the 31 additional cases reported today, ten (10) are imported cases who were infected overseas, while 21 cases are local transmission involving ten (10) non-Malaysians.

Currently, 11 confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, seven (7) cases are on ventilation support.

Fortunately, no additional COVID-19 death was reported so cumulatively, there are now 114 COVID-19 deaths in Malaysia

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Conditional Movement Control Order (CMCO)

A total of 50 additional confirmed COVID-19 cases were reported to the National Crisis Preparedness and Response Centre (CPRC) MOH today. Cumulatively there are now 7,059 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,149 active and infective COVID-19 cases.

Of the 50 additional cases reported today, three (3) are imported cases who were infected overseas, while 47 cases are local transmission involving 41 non-Malaysians, of which 34 cases were detected at the Bukit Jalil Immigration Detention Centre. They have been in detention prior to the Movement Control Order (MCO) enforcement on 18 March 2020

Currently, 10 confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, seven (7) cases are on ventilation support.

Fortunately, no additional COVID-19 death was reported.

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Conditional Movement Control Order (CMCO)

As 22 May 2020, 12pm, a total of 78 additional confirmed COVID-19 cases were reported. Cumulatively there are now 7,137 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,163 active and infective COVID-19 cases.

Of the 78 additional cases reported today, 25 are imported cases who were infected overseas. Out of the 53 local transmission cases, 40 were non-Malaysians, of which 25 cases were detected at the Bukit Jalil Immigration Detention Centre.

Currently, nine (9) confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, five (5) cases are on ventilation support.

Regretfully, one (1) additional COVID-19 death was reported to the National CPRC MOH today. Cumulatively, there are now 115 COVID-19 deaths in Malaysia

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Conditional Movement Control Order (CMCO)

A total of 48 additional confirmed COVID-19 cases were reported to the National Crisis Preparedness and Response Centre (CPRC) MOH today. Cumulatively there are now 7,185 confirmed COVID-19 cases in Malaysia. Therefore, there are currently 1,158 active and infective COVID-19 cases.

Of the 48 additional cases reported today, four (4) are imported cases who were infected overseas. Out of the 44 local transmission cases, 25 were non-Malaysians, of which 21 cases were detected at the Semenyih Immigration Detention Centre.

Currently, nine (9) confirmed COVID-19 cases are receiving treatment in intensive care units (ICU), and of these, five (5) cases are on ventilation support and there is no additional COVID-19 death was reported.

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Conditional Movement Control Order (CMCO)

Celebrating Eid Mubarok 1441H 2020 Masihi 🎉🎉🎉🎉

Although the month of Syawal and Hari Raya Aidilfitri celebrations are usually month-long, often with open houses and mass gatherings, the public is still subject to the Conditional Movement Control Order (CMCO) whereby these activities are still prohibited.

MOH have remind the public that the National Security Council (NSC) in the Celebrations’ Standard Operating Procedure (SOP) has stated that the number of family members cannot exceed 20 people in one day in the same house, but this is subject to size of the house and safe social distancing practices of at least 1 metre away from others.

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Conditional Movement Control Order (CMCO)
There is a new cluster have been detected in the Sepang Immigration Detention Centre. As of 25 May 2020, 12 pm, a total of 1,449 samples were taken, whereby:

36 confirmed COVID-19 cases were detected (of which, 29 cases reported today)

540 with negative COVID-19 results

873 samples are still awaiting results

For the Bukit Jalil Immigration Detention Centre cluster, a total of 1,536 samples were taken from 1,422 detainees and 114 staff. Of these, 126 confirmed COVID-19 cases were detected, 514 tested negative and 896 samples are still awaiting results.

For the Semenyih Immigration Detention Centre cluster, a total of 1,757 samples were taken from 1,630 detainees and 127 staff. Of these, 66 confirmed COVID-19 cases were detected, 753 tested negative and 938 samples are still awaiting results.

To date, cumulatively there are 227 confirmed COVID-19 cases from the three Immigration Detention Centres clusters, involving non-Malaysians:

53 Bangladeshi nationals

41 Indian nationals

38 Indonesian nationals

37 Myanmar nationals

28 Pakistani nationals

17 Chinese nationals

4 Cambodian nationals

3 Nepalese nationals

2 Sri Lankan nationals

1 Filipino national

1 Libyan national

1 Egyptian national

1 Syrian national

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Conditional Movement Control Order (CMCO)
As of 26 May 2020, 12 pm, MOH has detected 3 clusters involving construction sites. To date, a total of 88 confirmed COVID-19 cases have been detected from all of these construction sites:

1. Kuala Lumpur Construction Site Cluster, from which a total of 488 samples were taken:

31 confirmed COVID-19 cases were detected, involving 29 Bangladeshi nationals and 2 Indonesian nationals

457 tested negative for COVID-19

2. Setia Alam Construction Site Cluster, from which a total of 91 samples were taken:

13 confirmed COVID-19 cases were detected, all Bangladeshi nationals

78 tested negative for COVID-19

3. Kuala Lumpur Construction Site 2 Cluster, from which a total of 350 samples were taken:

44 confirmed COVID-19 cases were detected, involving 34 Bangladeshi nationals, 9 Indonesian nationals and 1 Malaysian (detected on 25 May 2020)

306 tested negative for COVID-19