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Accepting mistakes made and asking for the feedback from Partners and fellow Leaders to build that TRUST and CREDIBILITY amongst Partners.

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Team Leader/Plant Leader taking time to coach and mentor promising Partners, and build on their strengths.

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Value input of partners, give them some autonomy, make them comfortable and confident in their decisions

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Trust is foundational, before you can do anything else, you have to establish an environment of trust.

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Trust is foundational, before you can do anything else, you have to establish an environment of trust.

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Having the autonomy with certain tasks and being able to make mistakes and learn more for future situations

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we build relationship through heart for people, to begin we have to build a strong foundation of trust.

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we build relationship through heart for people, to begin we have to build a strong foundation of trust.

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Let other partners take initiatives when given a new idea, back them up with whatever they need

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SERVE                                Having a Leader willing to be available and willing to help.  No matter how busy they are, they provide commitment to help and stop what they are doing for you.         

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SERVE                                Having a Leader willing to be available and willing to help.  No matter how busy they are, they provide commitment to help and stop what they are doing for you.         

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Leader going to bat for you or sticking up for the team

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Being an authentic leader and having actions align with words. This helps to build trust and strengthen relationships.

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Customers can see the intentionality in the work Partners do

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Customers can see the intentionality in the work Partners do

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Following through with your actions

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Manager noticing when partner is down then asking if anything is wrong, offering to listen.

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Manager noticing when partner is down then asking if anything is wrong, offering to listen.

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empowering partners makes them feel valued

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empowering partners makes them feel valued

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taking ownership of your actions makes you a credible leader it definitely helps build on that TRUST

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taking ownership of your actions makes you a credible leader it definitely helps build on that TRUST

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Taking the time to let a partner get out their thoughts and feelings. Giving them their full undivided attention and staying engaged.

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Being able to share concerns and ideas openly allows the space for innovation and for a partner to feel heard. Sharing builds that connection between partners.

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During my internship with DP&O, we were given projects with lots of gray areas and the empowerment the team provided by leading us in the right direction and helping us come up with solid solutions to the projects. It took a lot of trust in us and trust in the team to make sure we understand and could handle a bit of the defining our own roles.

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Give credit and praise to partners, don't be selfish and take the credit for your own good, develop those under you for their success

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Feel empowered to protect and speak up for your fellow partners if you see a wrongdoing happening. Protect the brands identity and the culture that you've worked to cultivate

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Understanding that the audience will have different ways of understanding and taking the time to ensure that the message is delivered. Asking questions to verify the partner understands.

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Having a leader removing obstacles and barriers to achieve goals. An example would be a leader taking over for me so that I could have a break while we were understaffed, so the plant did not have to stop production.

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Being able to put out information in a way understood by all, but also understanding that certain messages may need a one on one.

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being able to follow up and following through with the Partners is also a great example of Protect and help build on the trust

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being able to follow up and following through with the Partners is also a great example of Protect and help build on the trust

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Having real conversations, also having hard conversations

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*  bought materials to protect our partners
*  H-E-B fed our partners for months during Covid
*  Partners were supplied with gas, necessities, at grocery supplies
*  Encouraged partners to stay at home if they were feeling sick
*  2 weeks with pay if you were diagnosed with covid
*  Texas Pride pay to all partners

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*  Partners were allowed to attend funerals for partners that were lost during covid

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*  Partners were allowed to attend funerals for partners that were lost during covid

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*  Food banks were given ample supplies of food
*  Trailer loads of water were sent to other states outside of Texas
*  Article on H-E-B prepared before Covid affected the US prior to the government acted
* H-E-B donated funds to isolating facilities