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TEDxDirigo - Eli Stefanski - Making Systems Thinking Sexy - YouTube

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TEDxDirigo - Eli Stefanski - Making Systems Thinking Sexy - YouTube

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TEDxDirigo - Eli Stefanski - Making Systems Thinking Sexy

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Elizabeth Stefanski is an impatient social innovation junkie with over a decade of experience in building and leading social ventures. She recently joined the Business Innovation Factory as chief market maker, where she is attracting capital and building partnerships to generate new models for transforming complex social systems. Stefanski also serves as advisor and gender-centric design expert to Bazaar Strategies, rolling out emerging market innovations in mobile technology.

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Systems Thinking white boarding animation project - YouTube

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Systems Thinking white boarding animation project - YouTube

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Systems Thinking white boarding animation project

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A look into Toyota's learning organization

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A look into Toyota's learning organization

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In the Toyota Way by Jeffrey Liker (2004), the book's author identifies 14 management principles that make Toyota the world's greatest manufacturer. One of these 14 principles is "Become a Learning Organization." Many have tried to become learning organizations, but, according to Liker, no one has succeeded like Toyota. Toyota's learning organization has three key elements according to Liker; I will touch on each of them:

Identify root causes and develop countermeasures. Toyota identifies root causes primarily using a very simple method called the "five why's." This simply entails asking the question "why?" as many times as possible to determine the root cause of a problem:

Figure A (Source: Peter R. Scholtes, The Leader's Handbook, McGraw-Hill, 1998)

1. Use hansei: Responsibility, self-reflection, and organizational learning. In a nutshell, this concept is about reflecting on mistakes/weaknesses and devising ways to improve. Hanseiis a concept that Toyota uses as a practical improvement tool like kaizen. Toyota actually conducts hansei events (like kaizen events) to improve products and processes. As hansei is utilized, the improvements are fed back into the organization and disseminated.

2. Utilize policy deployment (hoshin kanri). This is Toyota's process of cascading objectives from the top of the company down to the work group level. Aggressive goals start at the top level and each level develops objectives to support these goals. Many systems like this are being used at companies across the United States, but often they are failures because the objectives rarely support important company goals; they usually are put in place to ensure that an individual gets his/her incentive! At Toyota, objectives are always measurable and concrete, and they always support executive-level/company goals. The process as it permeates the organization follows the simple PDCA (Plan-Do-Check-Act) process.This ensures that the success is being measured and monitored on a regular basis.

The last point that Liker makes regarding Toyota's learning organization is the number of years it has taken for Toyota to achieve its success. For example, it took Toyota more than a decade to build an organization that even comes close to the learning organization it has in Japan. Toyota succeeds as a learning organization ultimately because it has relentlessly pursued success rather than pursued several "flavors of the month" over years with little results.
We highly recommend Liker's book for any lean practitioner. To purchase it, click here.

About the author:
Darren Dolcemascolo is an internationally recognized lecturer, author and consultant. As senior partner and co-founder of EMS Consulting Group, he specializes in productivity and quality improvement through lean manufacturing. Dolcemascolo has written the book Improving the Extended Value Stream: Lean for the Entire Supply Chain, published by Productivity Press in 2006. He has also been published in several manufacturing publications and has spoken at such venues as the Lean Management Solutions Conference, Outsourcing World Summit, Biophex, APICS and ASQ. He has a bachelor of science degree in industrial engineering from Columbia University and an MBA with graduate honors from San Diego State University. To learn more, visit www.emsstrategies.com or call 866-559-5598.

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A look into Toyota's learning organization

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In the Toyota Way by Jeffrey Liker (2004), the book's author identifies 14 management principles that make Toyota the world's greatest manufacturer. One of these 14 principles is "Become a Learning Organization." Many have tried to become learning organizations, but, according to Liker, no one has succeeded like Toyota.

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Focus on application

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Focus on theory

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Peter Senge Introduction to Systems Thinking - YouTube

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Peter Senge Introduction to Systems Thinking - YouTube

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Peter Senge Introduction to Systems Thinking

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Peter Senge Introduction to Organzational Learning - YouTube

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Peter Senge Introduction to Organzational Learning - YouTube

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Dalai Lama Center for Peace and Education

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Peter Senge Introduction to Organzational Learning

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Peter Senge, author of The Fifth Discipline, Senior lecturer at MIT and Founder of the Society for Organizational Learning shares his perspectives on leadership and systems thinking with IBM. This video has been edited from an original at https://www.youtube.com/watch?v=HOPfVVMCwYg Standard Youtube license

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Peter Senge's Learning Organization - YouTube

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Peter Senge's Learning Organization - YouTube

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Uploaded by Maryam Nuzlifa on 2014-06-15.

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Peter Senge The Learning Organization - YouTube

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Peter Senge The Learning Organization - YouTube

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What is a learning organization? - YouTube

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What is a learning organization? - YouTube

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The Fifth Discipline: The Art & Practice of The Learning Organization: Peter M. Senge: 9780385517256: Amazon.com: Books

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The Fifth Discipline: The Art & Practice of The Learning Organization: Peter M. Senge: 9780385517256: Amazon.com: Books

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Reprint: R0803H An organization with a strong learning culture faces the unpredictable deftly. However, a concrete method for understanding precisely how an institution learns and for identifying specific steps to help it learn better has remained elusive. A new survey instrument from professors Gar…

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ACPS | The T.C. Transformation Model and Structure Chart

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ACPS | The T.C. Transformation Model and Structure Chart