# data[].attributes.body
Nurses lack sense of responsibility, which makes the nursing process very long and difficult

# data[].attributes.body
Verbal communication skills and nonverbal communication skills are the most important for a nurse, because communication is also a way to restore patients' health

# data[].attributes.body
Our group believes that the most important factor in a good relationship between doctors and patients is mutual respect. Respect and trust are prerequisites for any relationship

# data[].attributes.body
Nurses lack theoretical knowledge, patience and bad mood caused by patients'incomprehension of the disease.

# data[].attributes.body
Nurses lack relevant professional knowledge and skills.

# data[].attributes.body
Proficient in operating skills and learning more professional theoretical knowledge.

# data[].attributes.body
(1) Have solid professional theoretical knowledge, master the symptoms, signs and nursing points of various common diseases, and can make nursing plans timely and accurately. Master the knowledge of nursing psychology and nursing ethics, understand the latest nursing theory and information, and actively develop and participate in nursing research.
(2) Have skilled nursing operation skills. Skilled nursing operation technology is a good nurse should have the basic conditions, in addition to common health care technology, the specialized nursing technology to show post should master, steady, fast and exact, ideal for the nursing work, nursing technology not only can greatly reduce the pain of the patients, but also strengthen their self-confidence, give a person a kind of beautiful enjoyment.

# data[].attributes.body
(1) Have solid professional theoretical knowledge, master the symptoms, signs and nursing points of various common diseases, and can make nursing plans timely and accurately. Master the knowledge of nursing psychology and nursing ethics, understand the latest nursing theory and information, and actively develop and participate in nursing research.
(2) Have skilled nursing operation skills. Skilled nursing operation technology is a good nurse should have the basic conditions, in addition to common health care technology, the specialized nursing technology to show post should master, steady, fast and exact, ideal for the nursing work, nursing technology not only can greatly reduce the pain of the patients, but also strengthen their self-confidence, give a person a kind of beautiful enjoyment.

# data[].attributes.body
Mutual respect, mutual understanding and communication.

# data[].attributes.headline
B20                                                   Trust crisis: Trust is the premise and foundation of establishing a good nurse-patient relationship, and good service attitude, serious and responsible work spirit, solid professional knowledge and skilled operation technology are important guarantees to win the trust of patients. 

# data[].attributes.subject
B20                                                   Trust crisis: Trust is the premise and foundation of establishing a good nurse-patient relationship, and good service attitude, serious and responsible work spirit, solid professional knowledge and skilled operation technology are important guarantees to win the trust of patients. 

# data[].attributes.body
The family social support is insufficient, the nurse nursing work is complicated, can not get the understanding and support of the family.

# data[].attributes.body
Good communication between nurses and patients is not only conducive to normal clinical nursing work, improving the quality of nursing work, shortening the psychological gap between nurses and patients, but also can prevent the occurrence of doctor-patient disputes. Therefore, in clinical nursing work, the overall nursing mode of "patient-centered" and the humanistic service concept of "people-oriented" should be effectively implemented. Therefore, as a nurse, not only should strive to make themselves knowledgeable, responsible, patient Careful and excellent quality, strengthen the cultivation of professional ethics and connotation temperament, and more importantly, learn the skills and methods of interpersonal communication. Only by being willing to communicate, being good at communication, and communicating with patients with heart, can nursing services truly reflect their due value.

# data[].attributes.body
The work of nurses in the psychological department emphasizes the observation of patients' psychological activities and conditions. In the process of disease development, because nurses have contact with patients day and night, they have more conditions than doctors to observe patients' conditions directly. It is easy to find problems and feed back problems to doctors in time, which is conducive to patients' early recovery. For example, when we give drugs to patients, we do not simply give the drugs to patients according to the doctor's instructions to complete the task, but observe the patient's reaction and efficacy to the drug, and also observe the patient's psychological reaction to the drug, which is conducive to finding and solving problems.

# data[].attributes.body
In order to have good psychological quality, we must also master skilled clinical nursing skills in order to provide better and comprehensive services for patients. Increase the patient's sense of trust and ensure the effect of treatment. To this end, nurses should take every opportunity to constantly improve their professional level, seriously study the "three basics" theoretical knowledge of nursing, and consciously carry out intensive exercises according to various clinical operation skills to become proficient. Only by mastering more comprehensive theoretical knowledge and skilled clinical operation skills can we establish self-confidence. In case of emergency, we can maintain a calm and calm state of mind, deal with it quickly, and ensure the completion of nursing tasks.

# data[].attributes.body
1. The working procedure of psychological nursing is not standardized and stereotyped
It is not targeted and practical.
2.Psychological nursing is based on the methods and steps of nursing procedures,
That is, evaluation, plan implementation and evaluation, aiming at the patient's health
Physical, psychological, cultural and social adaptability
Psychological nursing with plan, goal and

# data[].attributes.body
1. Nurses lack relevant professional knowledge and communication skills
Lack of time to communicate with patients.
2. Lack of systematic quality control management, which has not been established yet
Effective quality control system of psychological nursing
In the face of the requirements and evaluation of health education
Limited, lack of effect evaluation on the transmission level of nurse patient psychological communication
Price.

# data[].attributes.body
In my opinion, mental health care is difficult because everyone has different triggers, and we can't comfort all patients with the same words or methods.

# data[].attributes.body
Improve their operational ability, learn more knowledge, recognize their own shortcomings, have a better insight.

# data[].attributes.body
Nurse patient relationship is the interpersonal relationship formed and established between patients and nurses in the process of nursing. It directly affects the psychological changes of patients and has a close relationship with the rehabilitation of patients. Nurse patient communication is the main content of handling the interpersonal relationship between nurses and patients. Without nurse patient communication, good nursing cannot be established
The patient's satisfaction is our goal, and the patient's rehabilitation is the most important
Great wish, patients also hope to get psychological support and comfort from nurse patient communication.

# data[].attributes.body
The most important skill is to master how to make the patient feel better and make her mind strong.

# data[].attributes.headline
A19    Be loving, compassionate, and approachably enough to master basic communication methods to build trust

# data[].attributes.subject
A19    Be loving, compassionate, and approachably enough to master basic communication methods to build trust

# data[].attributes.headline
A9：Have good communication skills and comfort people

# data[].attributes.subject
A9：Have good communication skills and comfort people

# data[].attributes.body
The most important thing for a good nurse-patient relationship is to trust each other and be patient with each other.

# data[].attributes.body
A2
Observe the patient's microexpression and how to guide the patient to think about the questions you ask. How to enlighten patients

# data[].attributes.headline
A9：Have love, compassion and enough affinity, and master communication skills

# data[].attributes.subject
A9：Have love, compassion and enough affinity, and master communication skills

# data[].attributes.headline
B13   Families, units, social support and nursing staff face patients all day long, heavy work tasks, responsibilities, from the physiological and psychological fatigue, mental and psychological pressure is greater

# data[].attributes.subject
B13   Families, units, social support and nursing staff face patients all day long, heavy work tasks, responsibilities, from the physiological and psychological fatigue, mental and psychological pressure is greater

# data[].attributes.body
Keep good communication with patients and make them trust us.

# data[].attributes.headline
A19   Pay attention to language communication, flexible use of language skills, comprehensive understanding of patients

# data[].attributes.subject
A19   Pay attention to language communication, flexible use of language skills, comprehensive understanding of patients

# data[].attributes.headline
A19   Pay attention to language communication, flexible use of language skills, comprehensive understanding of patients

# data[].attributes.subject
A19   Pay attention to language communication, flexible use of language skills, comprehensive understanding of patients

# data[].attributes.headline
A15 The sense of trust is the premise and basis for establishing a good nurse patient relationship, and good service attitude, conscientious and responsible work spirit, solid professional knowledge and skilled operation skills are important guarantees to win the trust of patients.

# data[].attributes.subject
A15 The sense of trust is the premise and basis for establishing a good nurse patient relationship, and good service attitude, conscientious and responsible work spirit, solid professional knowledge and skilled operation skills are important guarantees to win the trust of patients.

# data[].attributes.headline
B13 A good sense of moral character a good ability and skill a positive and stable mood

# data[].attributes.subject
B13 A good sense of moral character a good ability and skill a positive and stable mood

# data[].attributes.body
Factors of the nursing work itself (1) the nursing staff face the patient all day long, the work task is heavy, the responsibility is big, from the physical, psychological feel exhausted, mental, psychological pressure is greater; (2) insufficient nursing staff, overload work, fatigue can not be relieved, tension can not be released in time, resulting in physical and mental exhaustion; (3) Irregular shift work, limited social activities reduced, and little contact with the outside world, resulting in psychological depression and imbalance.
Influence of nurse-patient relationship With the increasing maturity of the medical market, patients' legal awareness and self-protection awareness are enhanced, and their demand for medical care quality is constantly improved. The incidence of nurse-patient disputes is also gradually rising. The main reasons for disputes are: dissatisfaction with treatment; Nursing technical operation is not skilled; Logistics support is not in place, the ward environment is poor; Poor service attitude; Patients care more about doctors than nurses and lack the necessary understanding and respect for nurses. Nursing staff often make them in a state of mental tension for a long time because of preventing medical disputes.

# data[].attributes.body
Trust is the premise and foundation of establishing a good nurse-patient relationship, and good service attitude, serious and responsible work spirit, solid professional knowledge and skilled operation technology are important guarantees to win the trust of patients.

# data[].attributes.headline
B13 Have love, compassion and enough affinity is the best catalyst for good nurse-patient relationship, master some basic communication methods and skills, pay attention to the communication and exchange with patients. As well as excellent nursing work ability, to provide patients with high-quality nursing services, is to establish a good relationship between the most powerful protection and the most basic premise

# data[].attributes.subject
B13 Have love, compassion and enough affinity is the best catalyst for good nurse-patient relationship, master some basic communication methods and skills, pay attention to the communication and exchange with patients. As well as excellent nursing work ability, to provide patients with high-quality nursing services, is to establish a good relationship between the most powerful protection and the most basic premise

# data[].attributes.body
A2
We can not accurately grasp the patient's psychology, and there are many external factors that affect the patient's psychology

# data[].attributes.body
I think the handling of environmental factors, family factors and interpersonal relationships is a major problem in mental health care.

# data[].attributes.body
Long-term overload work, high tension and even dangerous working environment, work encountered emergencies have caused a certain degree of psychological pressure to nurses

# data[].attributes.body
I think excellent mental health nurses need excellent mental health quality and sufficient mental health knowledge reserves.

# data[].attributes.body
Mental health care is difficult because patients don't trust caregivers and can't open up about their confusion. Does the patient's uncooperation cause the nursing staff not to know how to better care

# data[].attributes.body
Mental nursing is a nursing method that applies the theory of psychology to nursing work in order to reduce the patient's condition and promote the recovery of the disease.
People are not only living organisms, but also mental activities, feelings and actions. Everyone has different personality traits, and therefore different psychological activities. But people's mental factors are closely related to the occurrence and development of diseases. Psychological states vary greatly from person to person and are reflected in different attitudes towards illness.

# data[].attributes.body
Have love, compassion.

# data[].attributes.body
Have empathy, can consider and give corresponding suggestions from the perspective of patients, and be careful enough to observe the subtle emotional changes of others.

# data[].attributes.body
Patients have different values.When the patient's condition develops to a certain extent,long-term pain is easy for patients to form psychological barriers.

# data[].attributes.body
There are many reasons. Psychological stress. Stress is unhealthy eating habits

# data[].attributes.body
Respect the patient's personality, have love and compassion, and gain the patient's trust, support and care.

# data[].attributes.body
First, pay attention to the reception of patients, second, dignified appearance, stable demeanor, third, respect patients, treat people equally, fourth, pay attention to the art of language

# data[].attributes.body
Create a relaxed recovery environment for patients, solve patients' actual problems and meet patients' reasonable needs

# data[].attributes.body
Pay attention to the patient's heart change, give the patient psychological comfort

# data[].attributes.body
1.Harmonious with patients, patient with patients, care about the physical and mental health of patients.

# data[].attributes.body
Heart accomplishment and good spirit and healthy psychological quality

# data[].attributes.body
Solve the factors affecting the relationship between nurse and patient, such as: trust crisis, vague role, unclear responsibility, rights and interests, etc.

# data[].attributes.headline
aA7I think the most important skill is confidentiality.

# data[].attributes.subject
aA7I think the most important skill is confidentiality.

# data[].attributes.headline
A17Listen and empathize.When communicating with patients, listen to their voices and learn to be empathic. Listening and empathizing is both an attitude and an ability. As an attitude, it is a kind of concern for others, acceptance, understanding, cherish and respect. As an ability, it can fully understand the patient's mind and express this understanding in a caring, warm and respectful way.

# data[].attributes.subject
A17Listen and empathize.When communicating with patients, listen to their voices and learn to be empathic. Listening and empathizing is both an attitude and an ability. As an attitude, it is a kind of concern for others, acceptance, understanding, cherish and respect. As an ability, it can fully understand the patient's mind and express this understanding in a caring, warm and respectful way.

# data[].attributes.body
A7
Incorrect understanding of psychological barriers, lack of confidence, lack of love and other emotional effects, disharmonious interpersonal relationships and so on.

# data[].attributes.headline
A17can accept different views of members, so as to learn from experience, help and support each other, and enhance action I can touch many fields of knowledge you don't know

# data[].attributes.subject
A17can accept different views of members, so as to learn from experience, help and support each other, and enhance action I can touch many fields of knowledge you don't know

# data[].attributes.body
First, pay attention to the reception of patients, second, dignified appearance, stable demeanor, third, respect patients, treat people equally, fourth, pay attention to the art of language

# data[].attributes.headline
A17Have love, compassion and enough affinity.Master some basic communication methods and skills, and pay attention to the communication and communication with patients is the most broad bridge to achieve a good nurse-patient relationship.Excellent nursing work ability, to provide patients with high-quality nursing services.

# data[].attributes.subject
A17Have love, compassion and enough affinity.Master some basic communication methods and skills, and pay attention to the communication and communication with patients is the most broad bridge to achieve a good nurse-patient relationship.Excellent nursing work ability, to provide patients with high-quality nursing services.

# data[].attributes.body
Good nurse-patient relationship is important, mutual trust and communication. Positive communication, humanistic care and the establishment of trust between nurses and patients are important.

# data[].attributes.body
The key to a good nurse-patient relationship is communication. Having love, compassion and enough affinity is the best catalyst for good nurse-patient relationship
·

# data[].attributes.body
2.Work attitude is serious, diligent, moral, emotional stability, attitude to optimistic, higher nursing professional level and operation skills

# data[].attributes.body
A good relationship between nurses and patients is the trust of each other

# data[].attributes.body
Some patients and their families who have not received systematic education, have not established and recognized correct values before, and have corrupt and stubborn ideas.

# data[].attributes.body
3. Patients may not be aware of their problems and thus be unwilling to cooperate.

# data[].attributes.body
Lack of good psychological quality to adapt to occupational pressure: there are a lot of ordinary, trivial and heavy basic nursing contents in nursing work; The sense of urgency brought about by professional development, knowledge updating and career competition is characterized by high psychological pressure, emotional fragility and anxiety. Lack of psychological knowledge and social psychological support

# data[].attributes.body
The patient's lack of cooperation makes mental health care difficult. Not everyone can open up and let others see his scars.

# data[].attributes.body
2. For an excellent mental health nurse, it is the most important skill to accurately observe patients' emotional changes and psychological problems.

# data[].attributes.body
It is the ability to soothe patients, soothe patients' irritability and excellent executive ability.

# data[].attributes.body
1. A good nurse-patient relationship is to sympathize with patients, care about patients and respect patients' personality.

# data[].attributes.body
Communication and understanding is an important factor in a good nurse-patient relationship.

# data[].attributes.body
A5
Love and work hard, strengthen professional ethics, master the necessary psychological knowledge, should have a good personality and stable mood and tolerant open-minded mind, improve the level of nursing business and clinical operation skills

# data[].attributes.body
First, the patient's incompatibility and incomprehension. Second, lack of professional knowledge.

# data[].attributes.body
Lack of relevant professional knowledge and communication skills, the lack of time to communicate with patients, psychological nursing work procedures are not standard, mere formality, targeted and practical is not strong

# data[].attributes.body
Can create a relaxed recovery environment for patients,Meet the psychological needs of patients.Cultivate patients' self-guidance.

# data[].attributes.body
The patient refused to communicate, the patient did not cooperate with the treatment, the patient's family members did not understand, and the nurse did not know how to actively communicate with the patient。

# data[].attributes.body
3.People with mental health problems cannot receive proper care due to insufficient family, workplace and social support.

# data[].attributes.body
Sense of responsibility

# data[].attributes.body
Understaffed, overworked, and fatigued
Lack of family, unit and social support

# data[].attributes.body
The most important thing is to deal with emergency events calmly and quickly, ensure the patient's life and health, correctly understand the nurse patient relationship, and get along well with patients and their families.

# data[].attributes.headline
B8    The most important skill is learning to listen to the patient and regulate their mental health.

# data[].attributes.subject
B8    The most important skill is learning to listen to the patient and regulate their mental health.

# data[].attributes.body
First, the patient did not cooperate and understand; second, the knowledge was not comprehensive; third, the nursing staff did not dare to take the initiative to communicate.

# data[].attributes.headline
 A12  Mental health care is difficult because I think people with mental health problems can be difficult to manage, can't give accurate care.

# data[].attributes.subject
 A12  Mental health care is difficult because I think people with mental health problems can be difficult to manage, can't give accurate care.

# data[].attributes.body
Be patient and able to work under pressure

# data[].attributes.body
listen、understand，be objective

# data[].attributes.body
A5
The main factors affecting the relationship between doctors and patients include the moral level of medical staff, personal personality characteristics, behavior mode, interpersonal communication ability and skills, service ability, professional quality, service attitude, psychological state, coordination and cooperation with the service team, and the way to deal with medical disputes. Also, the patient's moral values, personal qualities, cultural accomplishment, social status, ability to understand problems, psychological state, illness experience, expectation and experience of seeking medical treatment.

# data[].attributes.headline
A good nurse-patient relationship is most important to the nurse's communication and patience, carefulness, responsibility, and professional knowledge

# data[].attributes.subject
A good nurse-patient relationship is most important to the nurse's communication and patience, carefulness, responsibility, and professional knowledge

# data[].attributes.headline
B8     A good nurse-patient relationship is most important to the nurse's communication and patience, carefulness, responsibility, and professional knowledge

# data[].attributes.subject
B8     A good nurse-patient relationship is most important to the nurse's communication and patience, carefulness, responsibility, and professional knowledge

# data[].attributes.body
Ability to communicate effectively

# data[].attributes.body
A5
The main factors affecting the relationship between doctors and patients include the moral level of medical staff, personal personality characteristics, behavior mode, interpersonal communication ability and skills, service ability, professional quality, service attitude, psychological state, coordination and cooperation with the service team, and the way to deal with medical disputes. Also, the patient's moral values, personal qualities, cultural accomplishment, social status, ability to understand problems, psychological state, illness experience, expectation and experience of seeking medical treatment.

# data[].attributes.body
Know yourself correctly, cultivate a cheerful personality and good adaptability, be willing to communicate with others, and maintain harmonious interpersonal relationships.

# data[].attributes.body
Perhaps the patient does not realize his problem early. So they don't think they're wrong.They don't know what their problem actually is.

# data[].attributes.body
We believe that it is to have a good ability to empathize, to understand patients, then help them in a better way.

# data[].attributes.body
The most important element is that nurses and patients trust, respect and understand each other.

# data[].attributes.body
First, calm down when things go wrong. Second, the language is gentle and easy to understand.
Third, excellent working ability

# data[].attributes.body
1. The importance of patient communication 2. Love your job and strive for excellence 3. Demeanor and enthusiastic attitude 4. Create a good recuperation environment and relieve pain 5. Mobilize the enthusiasm of patients 6. Experience

# data[].attributes.body
Patients may be reluctant to receive psychological care. Mutual trust is the premise of the normal operation of psychological care.

# data[].attributes.body
Have a high sense of responsibility, observe the patient's condition, cooperate with the doctor for treatment, communicate with the patient patiently, master basic knowledge skillfully, and be calm when things happen。

# data[].attributes.body
Rrespect each other and live in harmony.

# data[].attributes.body
First, we can communicate with patients as soon as possible. Second, we can be calm and calm when things happen. Third ,language is gentle and easy to understand. Finally, we can master relevant knowledge.

# data[].attributes.body
Nurses' psychological knowledge is insufficient. The patient is emotionally unstable.

# data[].attributes.body
The complexity of psychological needs