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					Question 4: Propose the suitable types of work teams. 
				
			
		

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					Question 4: Propose the suitable types of work teams. 
				
			
		

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Car making process involving employees from different backgrounds, majors and experiences 

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Car making process involving employees from different backgrounds, majors and experiences 

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2013 Mercedes C Class Production Process

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Mercedes Benz Production Factory for the all new 2013 C Class Check my other Videos and Subscribe if you like! :-) cheers!

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Self managed work teams is the types of work teams that are given autonomy over deciding how a job will be done.

Employees often manage themselves in planning and scheduling work, making decisions, taking actions and solving problems, delegation of tasks, and collective control.

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Cross functional team is a group of individuals with different competent abilities working towards a common goal.

For example, there are many service centres for Mercedes Benz cars in Malaysia. In the service centre, there are different departments allocated to different tasks. Such as administration department that is responsible for bookings, phone calls, and sending out letters; insurance department that is responsible for providing assistance in claiming insurance and warranty; sales department that is responsible for selling different range of cars.

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Problem solving team is the type of work teams that are formed when a problem arises within a standard organisational structure.

For example, Mercedes Benz often will form a big project group for launching of a new series of cars. When problem arises, the company will immediately form a group of employees that is delegated to solve any problems risen from the project. When the problem is being solved, the team will be dismissed.

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* Virtual team is the type of work teams that uses technology to improve team member’s ability to meet, conduct business, share documents without even being in the same location. It is often more complicated in terms of communication and interaction as members will cross boundaries that are related to distance and time.

For example, Mercedes Benz Malaysia will need to use tools such as video conferencing application to conduct meetings and transfer documents online with the head headquarters in Germany.

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Work Teams is a special groups that combining  thoughts, perspectives, opinions and experiences of two or more individuals to achieve organisation’s goals.

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Mentoring programs are a great method to boost employee development, engagement, and retention at any company.The Mercedes Benz provides participant to join in the Mercedes-Benz Bursary Programme,because it can transport the career with one of the world’s most successful automotive companies. Also, the company is offering the participant financial aid for studies as well as experiential learning.

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Skill-based diversity training goes beyond consciousness-raising; it provides workers with a set of skills to enable them to deal effectively with workplace diversity. It focuses directly on changing job performance. Mercedes Benz created this programs to focus emphasize specific actions that contribute to effectively managing diversity. The skill-based diversity training from Mercedes Benz has three important objectives:

1. Building new diversity-interaction skills

2. Reinforcing existing skills

3. Inventorying skill-building methodologies.

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Mercedes Benz should express its desire to accommodate their needs.They may have a duty to accommodate such as a single working mother needs restructured,so that flexible working hours in order to care for her children.They also provided special prayer rooms to accommodate the religious practices of a minority group.Due to Mercedes Benz is a worldwide company and come out with different language.Thus,voice recognition software needs to be installed along with specially designed computer hardware and office equipment to accommodate an employee who has lost the mobility in their arms.

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When Mercedes Benz create a job description,they will carefully consider the specific requirements of the job so that all potential applicants can clearly understand the skills and duties.When Mercedes Benz are clear about the genuine requirements of the job, they can identify what specific information they need from the job applicants and why they need it.They must avoid using discriminatory language in the job description and avoid references to personal characteristics such as age, race or sex unless they are part of the genuine requirements of the job.

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A company is nothing without its employees. Recruitment is thus, one amongst the most important things that a company does. The nontraditional recruitment sources can be recruit on social media.Facebook and Twitter are used more than any other medium nowadays. Many of people use it for everything ranging from news to updating their job requirements. So Mercedes Benz use this medium to engage with their prospective candidates, employees, and even with trade patrons, in a few cases.

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					Question 3: Recommend management of workforce diversity

				
			
		

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					Question 3: Recommend management of workforce diversity

				
			
		

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3. Motivating the contingent employees. 

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3. Motivating the contingent employees. 

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* A contingent workforce is a provisional group of workers who work for an organization on a non-permanent basis.

Mercedes-benz motivates their employees by providing training and program for self-development for their part-time employment. Mercedes-benz providing this group of contingent employees to have an opportunity to become permanent employees eventually they will become more efficient and productive in working.

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Motivation boosts employees' interest to work willingly for the company and achieve the company’s goal. Motivated employees will be more productive in working.

Mercedes-benz motivate their professional employees to become a strong and long-term commitment to their field of expertise, they need to keep current and regularly update their knowledge. Mercedes-benz motivates their employees by giving them high difficulty job challenge and boost them up the ranking level. Professionals manage to be focused on their work as their interest.

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1. Motivating employees within the diverse workforce

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1. Motivating employees within the diverse workforce

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* A diverse workforce is made up of individuals with a wide range of experiences and characteristics. Such as race, ethnicity, age and gender in an organization.

Mercedes Benz will often motivate employees based on their experiences, backgrounds, genders and races. For example, male workers focus more on autonomy in the workplace compared to female workers. Moreover, providing flexible working hours and creating great interpersonal relations are very important to female workers. Also, the company provides comfortable working environments.

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Patrick Dixon Futurist Keynote Speaker for Industry Conference

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Midwest Area Managing Partner of Ernst & Young

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Tony Anderson- Motivating, Developing, and Coaching Diverse Teams (Segment III)

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Tony Anderson, Vice Chair and Managing Partner of the Midwest Area Anthony "Tony" Anderson is the Vice Chair and Midwest Area Managing Partner of Ernst & Young, a global leader in professional services with worldwide annual revenues of $16.9 billion. A 30-year veteran of Ernst & Young, Mr. Anderson is based in the firm's Chicago office.

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					Question 2: Illustrate motivation of unique groups of workers.

				
			
		

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					Question 2: Illustrate motivation of unique groups of workers.

				
			
		

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What are the generational differences in the workplace?

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What are the generational differences in the workplace?

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Cam Marston a Humorous Look at the Four Generations in Today's Workplace

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Cam Marston believes employers and managers need to understand the attitudes and expectations of each of the four generations so they can best work with each other. Cam Marston is available through Keppler Speakers: http://www.kepplerspeakers.com/speakers/?speaker=Cam%20Marston

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1. Baby boomers sacrifice a lot of their personal time to the job.
2. Gen X place a greater premium on work-life balance.
3. Generation Y values and expects a healthy work-life balance.
Difference cultural expectations will lead to different achievements.

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1. Baby Boomers are usually willing to work for long hours, Goal-centric and Disciplined.

2. Gen X tend to be independent and value work-life balance.
3. Gen Y are often multitasking techno-geeks who always have a finger on an electronic gadget.
Different stereotypes refer to different personalities so it will cause conflict among the workers. In the eyes of the Gen Y, the baby boomers and some Gen X are refuse to accept changes, selfish and stubborn. In the eyes of the Baby Boomers, the Gen Y and some Gen X are lazy, entitled, tech obsessed and over eager. It will lead to bad working relationships between the workers when there’s different stereotypes in a working place.

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Gen Y, Gen X and baby boomers are often the three generations working in every organization.
1. The communication style of Gen Y is often text messages, tweets and instant messages with their colleagues using short form and informal languages.
2. The communication style of Gen X are they prefer phone calls and emails and in a serious tone and formal language.
3. Baby boomers prefer communicate with their colleagues face to face and with formal language.
However, communication between employees of different generations may cause serious communication breakdowns within the organization. Poor communication will be able to lead to communication barriers such as,  rumors and bad gossips, which may create tension among employees. Also, poor communication among the employees will cause lower efficiency for the organization.

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Question 1: 
		
	
	
		
			
				
					Discuss generational differences that affect the workplace. 
				
			
		

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Question 1: 
		
	
	
		
			
				
					Discuss generational differences that affect the workplace. 
				
			
		

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0327361

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0326905

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0326747

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0326874

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People and Organization Integrated Group Assignment

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People and Organization Integrated Group Assignment

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Company: Mercedes Benz
Tutorial: Group 2
Module name & Code: People and Organization
HRM30105