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e brought up to the school leaders and discipline master. Will have

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I would inform the level head about this matter. At the same time, I will speak to the mother and explain the consequences of the matter especially over social media. I would encourage to remove the post so that it would not affect our investigations in school.

I would also encourage them not to interact until further investigations.

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Yes instead of talking to any of the parties and showing that I am taking side, i would bring this up immediately to the School Leaders and to make sure i get proper approval on what to do next.

I do not want to be seen talking to either parties or to give either party the wrong misconception that i am siding with the other. Hence letting school leaders handle from now on would be the best solution

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- I would first inform the KPs of the situation such as the principals and discipline masters. There is a need to bring in the counselor as well.
- I would get all parties involved to come down to the school and speak to them individually to hear their sides of the story.
- However no matter what their side of the story is, there is a need to get all parties involved to remove their posts.
- Remind them that their behavior will provide a negative example to their children and tell them the issue has been raised to the Dm and the issue will be settled by the school and follow-up actions will be taken.

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I am looking from the point of view of an educator. I will speak to the mother and explain to her the consequence of this matter. I will tell her to remove all the responses and let the school handle this matter.

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I am looking from the point of view of an educator. I will speak to the mother and explain to her the consequence of this matter. I will tell her to remove all the responses and let the school handle this matter.

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~Zhi Hao

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First and foremost, I will inform the school leaders and  speak to all parties involved to prevent the situation from escalating on the online platform, and hopefully, convince them to remove the exchanges on Facebook.

Thereafter, I will invite the students involved, along with their parents/ guardians to a meeting with the school leaders, with the intention to find out the exact situation and to reach a resolution. I will let the students to share about their sides of the stories as they are the ones exactly involved, thereafter, that of the parents/ guardians. In mediating the situation, I will inform them of the consequences of their actions and propose to resolve the issue in an amicable way, with the students apologizing to each other and parents/ guardians reaching a mutual understanding in the settlement of the problem.

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Yes, I would still try to calm all parties down as we would not have a productive conversation should they be overly-emotional.

However, I would also inform the school Leaders first as this situation is rather severe.

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My question is: 'Is there a need for these debates and response over the internet?'

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My question is: 'Is there a need for these debates and response over the internet?'

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~Zhi Hao

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I would bring up the issue to level head and HOD of CCE.  I would also speak to both parties and their parents regards to the matter.

It is also important to remove post from online as the posts could be accessible to public

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I would sit both parties down separately and talk about the consequences of their actions. If the tension and situation could not be resolve, I would therefore bring this issue up to the school leaders.

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I would inform the principal about this to keep her in the loop of the updated issue. I will then call the parents to inform them about the online post and talk to them about it. If they admit of exchanging such messages online, I will tell them that the issue has been looked into and assure them that we have it under control. If they are still unhappy, I will invite them to come down to school and settle it calmly without continuing exchanging such stuff online.

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I would inform the principal and school leaders about the matter.
I would gather the invovled parties and settle the matter by hearing both sides of their stories.
Also ask them to remove all facebook posts and apologise to each other as neither of them should be doing such a thing on social media.

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Bring it up to school leaders.

Talk to to parent that is involved in the case. She is obviously making things worst for her child. Let her know that the school is taking this case very seriously and would seek her cooperation to stop all the threats online.

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Both parties should be spoken to immediately to prevent any further damage. I will bring it up to the school leaders to ask for intervention and help on resolving this matter and preventing it from blowing up any further. After that both parties and the school leaders should have a conference to settle this matter peacefully and appropriately and the post should be taken down in the end.

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I will bring up the matter to the school leaders.
Next, I would also speak to Alice's parents to assure them that the school is doing our best to clarify and resolve the matter.
Alice's parents should also be informed of the consequences of cyber-bullying and advised to delete and stop posting. Explain to Alice's parents that intervening with the situation will not solve anything and pacify them and have them trust the school in handling the situation.

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The arguments are getting "hotter" now. I will screenshot the post as an evidence and bring up the matters to the level head. In any situations, if the matters are getting worse, principal should be informed.

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Firstly, I would bring this up to the school leaders. Having such posts online would also mean that the public has access to this. Thus, it's important to alert the school leads in case the situation escalates.

Next I would talk to Alice's parents and assure that the school is doing everything we can to deal with the matter. Teacher should also bring up the concern on how the post may affect not just Alice's classmates but herself as well.

It's also vital to check on Alice who is caught in the middle of all this arguments on her facebook page. She might feel extremely embarrassed or ashamed due to the fact that all her friends on facebook can see the post. Form teacher should also address this issue in class and focus on being a mediator to resolve any conflicts in class.

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Everyone involved should come up front and talk in person to mediate things. Fighting online is just gonna make things worse because people may interpret whatever they were trying to say wrongly.

i would also bring this matter up to the superiors. they will then decide on the consequences and follow up actions

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I will escalate this to the principal and go back to work.

Actually, the argument is more heated now and since both parties are heated up, the principal and discipline master should speak to Mrs Lim in one session and the student who replied in another session.

We need to educate these people that their words will not solve anything and letting the school handle the situation is the best course of action.

What is important is to have everyone speak calmly and logically, not like aggressive baboons.

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Investigation is currently undergoing as mentioned by FT. Hence, the FT should make a phone call/email to the mother to find out who was the real person who typed it.

In addition, teacher should bring up the matter to level heads. Bullying is going way too overboard as it involves parents and students now.

Teacher could probably send emails to all parents as well to put a stop to it.?

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The situation has to be brought up to the school leaders and discipline master. Will have to keep in touch with Alice's mother as well, she has to know that her response on Facebook was not appropriate for other students as well and that it sets a bad example. Similarly, I would reassure her that the school will resolve the situation.  Most importantly, we would have to check on the well being of Alice who may be caught up in the middle of the whole situation. The whole case should be addressed to the class as well.

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Inform the principal about this issue and discuss what are actions within school's control can be taken to prevent further escalation of the problem.
One solution could be to organize a meeting with the involved parties, clear any misunderstanding, find a solution and let them know the consequences if this problem escalates further.

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Alice and her parents should be spoke to immediately. Teacher and school point of view should be bought across in a peaceful manner. Clarify what was the intention of the posts and re emphasize on the implications that it would bring.