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On my first day, I've learned how to create and manage the required documents in the delivery or shipment process such as delivery order (DO) and dispatch advice (DA). I also got a picture and know how the shipment or delivery process was going on in a company. I went to the office at 7:45 am. I started by getting acquainted and shaking hands with all my colleagues. I also got the punch card to record what time I came to office and going home. My first task is Puan Hisma (my colleague) bring me to the production department to check and calculate the amount of finish goods stock that were ready to proceed for the next step which is shipment or delivery process to the customer. After finish calculates and takes the data, I’m going back to office and key in the data and make the delivery order or picking list. Next, the third task is I print out the delivery order, recheck the calculation, sign the document and give it to store department to proceed with the shipment process. Lastly, I’m going home at 5.50pm.

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On my second day, I've learned how to filling the document that have done with the
shipment or delivery process. Each documents have 3 copies of different colours. Normally, 1 copy will be taking and keep by customer, 1 copy for store reference and another 1 copy will be save and keep at office for future use or reference in case it needed. So, I started my day with check and calculate amount of finish goods at production department. Then, going back to office and make delivery order (DO) and print it out. It's important to make sure the data and the calculation is correct. After done with it, I give the delivery order at store department to them proceed with delivery process. After lunch hours, I helped them in  filling the documents. There are, delivery order (DO), goods received notes (GRN), dispatch advice (DA) and internal transfer form (ITF). From this task, I also have learned and know in more details the use of the letters. Such as, what the contents, when it will be used and more over.

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On my third day, I’ve learned how to send email with customers and supplies in a formal and proper language. So, I started my day with calculate amount of finished goods and make delivery order to store department proceed for shipment process. After that, I helped my colleague photostate the documents for daily use. Next, I helped my colleague to arrange and make punch card for all employees of the company. From this task, I know the number of employees in more details including foreign workers. After lunch hours, I and my colleague go to the store department to see the shipment process and the works that's happening there. This factory has 3 stores for raw materials and finished goods. We met a store supervisor, Mr. Mohd Noh. He shared with me about store management, the process of receiving goods and shipment process. Lastly before going home,I helped and learned how to update and calculate delivery schedule for stock in. from use daily production report and picking list. After done with it, I make two copies for the documents and give it to manager and supervisor of production. From this task, I've learned how to communicate with people and know the stocks that company have in more detail.

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On my fourth day, I do the same works like what I have done yesterday. I started by helped them in filling the documents. There are, delivery order (DO), goods received notes (GRN), and dispatch advice (DA). Next, I also helped them update and calculate delivery schedule for stock in from use daily production report and picking list. Then, I make two copies for the documents and give it to manager and supervisor of production. After lunch hours, I and my colleague go to the production department to see the manufacturing process. We met production supervisor, Mrs. Jemilah. She shared with me about production management, schedule of workers on machines, machines loading, production planning and purchasing. I also see how maintenance manages raw materials and repair machines. Besides, I helped them check the price of stock out between tax invoice and purchased order. It's important to make sure the price between two documents were same. Lastly before going home, I make correction for document that have wrong data using typewriter.

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On my fifth day, I started my day as usual with calculate amount of finished goods and make delivery order to store department proceed for shipment process. Next, I helped my colleague scan a document and email it to customer. At 11:00 am, I accompany my colleague go to Labour Office Johor Bahru at Menara Ansar. She wants to meet person in charge because the company wants to hire new foreign workers to work with the company. After that, we going to RHB bank at City Square Johor Bahru to take bank draft and credit advance company. From this task, I got a new knowledge about the role and duties of a human resources in a company. After lunch hours, I helped them update and calculate delivery schedule for stock in from use daily production report and picking list. Lastly before going home as usually, I make correction for document that have wrong data using typewriter.