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DIVERGENT THINKING
- BRAINSTORMING IDEAS
- 5W & 1H MATRIX WITH SOURCES OF RESISTANCE / ASSISTANCE.

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A) ANALYSIS: Process of taking things apart and considering it carefully and in detail.
B) IMAGINATION: Dream up different, interesting and exciting ideas or pictures.
C) CURIOSITY: Ask questions. Ponder and wonder over the smallest details in life. Interested in anything and everything. How things work / are organised. Why? What would happen if...
D) COMPLEXITY: Seeking of alternatives, Ability to deal with difficult situations. Bring logical order out of a chaotic situation.
E) ELABORATION: Provide more details about something in order to make it clearer and more understandable. Add details to develop a new thought. Exaggerate upon a simple idea or response. Sense a deeper meaning in answers and solutions. Modify or expand upon someone else's idea. Add colours, visuals. Use visual aids. Use sketches and illustrations.
F) RISK TAKING: Try new things. Courage to take a chance. Calculated risk-taking.
G) ORIGINALITY: Go beyond commonly accepted ideas to unusual forms, ideas, approaches and solutions. Able to exhibit unusual responses and produce unique ideas. Synthesize situations.
H) SYNTHESIS: Combining different ideas, experiences, etc to develop a single idea or impression. Develop a flow chart for a process. Make use of a combination technique ie. during brainstorming.
I) EVALUATION:  Decision about the significance, value, or quality of something after carefully studying its good and bad features. Have a good reason to reach a decision and Judge based on your view point.
J) FLUENCY: Ability to think of many ideas, responses, questions or solutions. Many ways to express your feelings or many possible solutions to a problem.
K) FLEXIBILITY: Able to change easily and adapt to different conditions and circumstances as they occur. Go beyond traditional habit. Turn ideas and materials into new, different and unusual ones. Versatility to change in focus. Utilise a variety of approaches.

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A) POSITIVE OUTLOOK.
B) CHECK ASSUMPTIONS
C) BREAK TRADITIONS
D) TAKE RISKS
E) RELEASE STRESS
F) BELIEVE IN YOURSELF.
G) DEVELOP TRUST. OPEN TO OTHERS.
H) LOOK FOR MERITS IN NEW IDEAS.
I) "YES AND..." NOT "YES BUT..."

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A) DEFER JUDGMENT
B) ACCEPT ALL IDEAS
C) STRIVE FOR QUANTITY
D) STRETCH YOUR MIND
E) BE A "HITCH-HIKER". CONNECT IDEAS.
F) MULL OVER THE IDEAS.
G) DO NOT LIMIT THE NUMBER OF PARTICIPANTS.

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PLAN
DO
CHECK
ACTION

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1.SELECT PROJECT THEME
2. PROJECT SCHEDULE
3. COLLECT DATA
4. ANALYSE DATA
5. SET TARGET
6. FIND ROOT  CAUSES
7. FIND SOLUTIONS
8. MAKE RECOMMENDATIONS

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9. IMPLEMENT MEASURES

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10. COLLECT DATA
11. VERIFY RESULTS

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12. STANDARDISE
13. MONITORING
14. CALCULATE GAINS
15. NEXT PROJECT

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CONVERGENT THINKING
- CRITICALLY ANALYSE IDEAS
(1) CONVERGENCE ON CRITERIA: CHOOSE CRITERIA MOST IMPORTANT TO CONSIDER FOR EVALUATING IDEAS I.E. ACCEPTABLE / UNACCEPTABLE IDEAS.
(2) CONVERGENCE ANALYSIS: USE THOSE CRITERIA TO EVALUATE SYSTEMATICALLY THE OPTIONS GENERATED.
** SOLUTION ANALYSIS MATRIX TO ANALYSE AND EVALUATE IDEAS.
-- SCALE 1 to 10, etc.
-- SORTING CRITERIA:
@@ "MUSTS" - STANDARDS / CONDITIONS THAT ALTERNATIVE SOLUTIONS HAVE TO MEET TO SATISFY &
@@ "WANTS" - STANDARDS THAT WOULD BE NICE IF THEY ARE MET.

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EXPERIENCES OF PROBLEMS AT WORK, JOB DESCRIPTION PROBLEMS, SITUATIONS ENCOUNTERED, EXPLORING OPPORTUNITIES FOR IMPROVEMENT.

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CHALLENGE IS ACCEPTED AND SYSTEMATIC EFFORTS UNDERTAKEN TO RESPOND TO IT.

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** DATA IS COLLECTED USING SURVEYS, CHECK SHEETS, ETC.
**  SITUATIONS  EXAMINED FROM MANY VIEW POINTS,
** INFORMATION, IMPRESSIONS, FEELINGS ETC ARE COLLECTED.

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** MOST IMPORTANT DATA ARE IDENTIFIED AND ANALYSED.
** DATA ALSO ANALYSED USING PARETO DIAGRAM, MATRIX, ETC.

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MANY POSSIBLE PROBLEMS AND SUB-PROBLEMS ARE GENERATED.

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MANY ALTERNATIVES AND POSSIBILITIES FOR RESPONDING TO THE PROBLEM ARE DEVELOPED, WRITTEN DOWN IN MINUTES OF MEETINGS, ETC

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MANY POSSIBLE CRITERIA ARE FORMULATED FOR REVIEWING AND EVALUATING IDEAS.

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** POSSIBLE SOURCES OF ASSISTANCE AND RESISTANCE ARE CONSIDERED,
** POTENTIAL IMPLEMENTATION STEPS ARE IDENTIFIED.

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A WORKING PROBLEM STATEMENT IS CHOSEN.

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IDEAS THAT SEEM MOST PROMISING OR INTERESTING ARE SELECTED.

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** SEVERAL IMPORTANT CRITERIA ARE SELECTED TO EVALUATE IDEAS.
** CRITERIA ARE USED TO EVALUATE, STRENGTHEN AND REFINE IDEAS.

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** MOST PROMISING SOLUTIONS ARE FOCUSED AND PREPARED FOR ACTION.
** SPECIFIC PLANS ARE FORMULATED TO IMPLEMENT SOLUTIONS.

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A) BE EXPLICIT. CLEAR, HONEST & SPECIFIC.
B) BE DELIBERATE.  LOGICAL THINKING.
C) AVOID PREMATURE CLOSURE. BE ALERT FOR UNUSUAL AND PROMISING OPPORTUNITIES.
D) TAKE RISKS TO LOOK AT DIFFICULT ISSUES. DEAL DIRECTLY AND REALISTICALLY WITH DIFFICULT PROBLEMS.
E) FOCUS ON OBJECTIVES.
F) HAVE A SENSE OF AFFIRMATIVE JUDGMENT.

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SUBSTITUTE
COMBINE
ADAPT
MODIFY
PUT TO OTHER USES
ELIMINATE
REVERSE

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** PUT TO OTHER USES? How many different uses? If modified?
** ADAPT? What else is like this? What does it suggest?
** MODIFY? Change the meaning? Form? Texture? Shape? Motion? Colour? Substance? Taste?
** MAGNIFY? Make larger? Stronger? Longer? Thicker?
** MINIFY? Make smaller? Lower? Shorter? Lighter?
** SUBSTITUTE? What else might work?
** REARRANGE?  Can parts be shuffled for a different arrangement or sequence?
** REVERSE?  Turn it backwards? Upside  down? Inside out?
** COMBINE? Place it with something else?

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* TEAM BROKEN UP INTO PAIRS / 3.
** PARTNERS IN EACH PAIR TAKE TURNS IN SUGGESTING IDEAS
** TURN IN COMBINED LIST.

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** ALTERNATE BETWEEN PLUS / MINUS OR GOOD / BAD POSSIBILITIES AND IDEAS.
** WHAT ARE SOME OF THE GOOD IDEAS?
** WHAT ARE SOME OF THE TERRIBLE IDEAS?

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** "IDEA SHEET" OWNED BY MEMBER.
** 10 MINUTES TO WRITE DOWN IDEAS ON THEIR INDIVIDUAL IDEA SHEET.
** IDEA SHEET TAPED ON THE MEETING ROOM WALLS.
** MEMBERS CIRCULATE THE ROOM, READ EVERYONE ELSE'S IDEAS.
** MEMBERS COLLECT THEIR ORIGINAL IDEA SHEET AND CONTINUE TO WRITE FOR ANOTHER 5 MINUTES: MODIFY, COMBINE IDEAS GLEANED FROM OTHERS AND ADD THEM TO THEIR ORIGINAL IDEA SHEET

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** WHOLE TEAM BRAINSTORMS TOGETHER FOR 10 - 20 MINUTES.
** REFLECTION: EACH MEMBER WORK QUIETLY AND ALONE, LISTING NEW IDEAS FOR THE PROBLEM ON AN INDIVIDUAL WORKSHEET / POST-IT . 3 - 15 MINUTES.

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** PRESENT TEAM WITH AN UNRELATED IDEA FROM A MAGAZINE OR POST CARD I.E. PICTURE OF OBJECTS, PEOPLE, MACHINERY, ETC.
** MEMBERS TO SILENTLY WRITE IDEAS STIMULATED BY THE PICTURES.