# data[].attributes.headline
Welcome! Please access the voice recording below to help guide you through my padlet and evaluation.

# data[].attributes.subject
Welcome! Please access the voice recording below to help guide you through my padlet and evaluation.

# data[].attributes.body
Feel free to scroll down through the padlet while you listen...

# data[].attributes.headline
Program Details: Knee Joint Replacement Certification Program

# data[].attributes.subject
Program Details: Knee Joint Replacement Certification Program

# data[].attributes.body
Monthly data collected for four performance measures

(example-getting patients out of bed soon after surgery)

Improvement initiatives are designed based on data findings

# data[].attributes.headline
Introduction video for The Joint Commmission

# data[].attributes.subject
Introduction video for The Joint Commmission

# data[].attributes.attachment_link.title
Joint Commission Center For Transforming Healthcare

# data[].attributes.body
1. To what degree do performance improvement initiatives implemented in response to the certification program improve patient satisfaction?

2. Does the knee joint replacement certification program provide a positive return on investment?

# data[].attributes.body
Key Question #1: Survey

1. Please rank the following list of activities in terms of the impact they had on your satisfaction of the care received throughout your knee replacement surgical experience?

1 = activity that had the most impact on my satisfaction with care

5 = activity that had the least impact on my satisfaction with care

_________ Attending the preoperative knee replacement education class

_________ Printed education materials received

_________ Getting out of bed and walking on the day of surgery

_________ Having physical therapy available until 8:00 PM

_________ Knowledgeable nurses and assistants

Key Question #2: Archival Data

Costs of the certification program

Private and insurance payments received for knee joint surgery patients

Delinquent payments not received for knee joint surgery patients

# data[].attributes.body
Interval Data

Pie chart to display frequency distribution of responses

Total number of people in population, number of people sampled, percent of respondents, and percent of missing respondents will all be included in the presentation of data

# data[].attributes.body
Ratio level data

Bar graph to represent comparison of costs versus payments received