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MUHAMMAD IZZUDDIN HAKIM BIN ABD HALIM (012018091031)

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MUHAMMAD IZZUDDIN HAKIM BIN ABD HALIM (012018091031)

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TASK (THURSDAY, 19/03/2020)

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MUHAMMAD IZZUDDIN HAKIM BIN ABD HALIM eop work

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(a) First of all, it is important to write business/formal letters because it is represented your company public's image and your competence. Not only that, by writing business/formal letter it will be more personal than a report, yet more formal than memos or emails. Hence, writing business letter can be permanent than by using an email. More over, writing a business/formal letter also can constitute an official legal record of an agreement. Also by using letters it's provides a wide range of corporates information.

(b)  The criteria of a good letter are, first, it should be concise. It should directly state the purpose of the sender in as few words as possible. With all the paper work in the office, people tend to put aside those letters which will take them more than a few minutes to read. Secondly, it should be cordiality. A warm and friendly business letter produces better results than a stilted, pompous or antagonistic one. Thirdly, the letter must be convincing because it is essential in order to make the recipient of the letter believe that the sender is willing and sincere in their desire to do business with the former, or they are firm in their resolve to carry out the contents of the letter. Next, the letter also need to be clarity. It is important to write the letter for a specific purpose. State it in simple and familiar words. Do not use highly technical or pompous words. Start the letter by stating the objective for writing. Last but not least, the correctness of the content of the letter. A correct business letter also means free of erasures. Spelling, grammar, punctuation and form should always be checked and double-checked before being sent.

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012018090693

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Business Correspondence

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1.            (a)     Provide FIVE (5) reasons on why it is important to write business/formal letters?

(10 marks)

(b)     List and briefly explain FIVE (5) criteria of a good business letter.

(10 marks

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012018021096

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012018021809

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Name: Sharifah Husna Bt Said Razali
ID : 012018020718

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siti aishah azman 012019021265

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MOHD AMIR FIRDAUS BIN SUHAIMI (012017091803)

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MOHD AMIR FIRDAUS BIN SUHAIMI (012017091803)

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KOWSALYA SIVAKUMARAN
012018090771

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SANGERY DEVARAJAN
012018071854

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ANIS FARHANI BINTI MOHD FAROEK (012018091470)

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ANIS FARHANI BINTI MOHD FAROEK (012018091470)