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Effective Feedback builds confidence!

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I choose this link because the catch up my attention to made me learn more about non-verbal communication, so I do like to play how to read peoples mind.

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I liked this like because it covered all the necessary information and tips.

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Effective communication in the workplace is imperative in a leadership role. An age-old aphorism goes, "It's not what you say, but how you say it." Good communication is what separates a poor leader from an exceptional one. Having effective communication skills is the key to good leadership.

When you communicate well with your team, it helps eliminate misunderstandings and can encourage a healthy and peaceful work environment. Efficient and open communication with your team will also let you get work done quickly and professionally.

The moment you get the lines of communication open with your team, the process of carrying out tasks and projects will most likely go by smoothly. Plus you will be surprised how meeting targets will become a whole lot easier.

Ways to Create Effective Communication in the Workplace

1. Open Meeting

It is easier to communicate your passion and how you feel to your team via open meetings. In this kind of forum, they will not only hear what you are saying, they will also see and feel it. This approach still remains one of the best approaches to communicate effectively with a team.

2. Emails

In official settings, communication via email remains potent. It will enable you to pass messages to members of your team without pulling them out of their workstations.

3. One on One

Experts have been able to prove that some people understand better when you take them aside and talk to them on a one-on-one basis. Ensure that you maintain eye contact with them to enable the message to sink in.

4. Create a Receptive Atmosphere

To effectively communicate with your team, you must create a receptive atmosphere. Avoid a tense environment at all costs because when you communicate in an overly intense manner, the message you are trying to share might not be well understood or retained.

5. Communication via Training

Your training should be tailored towards communicating certain information to your team members. Most employees take training serious, especially when it's part of their appraisal.

6. Display Confidence and Seriousness

Ensure that you display confidence and seriousness to ensure that you will not be taken for granted. When your team members notice any uncertainty and lack of seriousness when you're communicating with them, they are likely to treat the information with disdain or disregard.

7. Use Simple Words

The truth is that everybody cannot be on same page when it comes to vocabulary. Therefore, to be effective in your communications with your team members, use words that can be easily understood. When ambiguous words are used, you can be misunderstood and/or waste precious time having to explain yourself.

8. Use Visuals

Place visuals at strategic positionsaround the workstations of your team. They should not just hear the message, they should also see it. This gives room for better comprehension.

9. Listen to Your Team Members

Communication is intended to be a two way street. Don't just talk because you are the leader without listening to anyone else. Encourage them to open up so you can be well guided when communicating in the future with them. You have two ears and one mouth -so you must listen more than you speak.

10. Use Body Language

Your body language will pass your message faster and better. Master the art of using body language when communicating with your team. Stand/sit up straight, use smiles, handshakes and eye contact.

11. Act Out Your Message

Someone once said, "Tell me what you want me to do and I might forget it, but do it in front of me and I will never forget it." Acting out your message is a very potent way of communicating with your team. Let them see you do what you want them to do, and watch their excuses disappear.

12. Use The Appropriate Tone of Voice

One word can mean a different thing when said in a different tone of voice. Make sure you use the appropriate tone of voice to communicate your message to your team so that you won't be misunderstood and discourage or demotivate members or cause them to shut down completely out of fear.

13. Avoid Unnecessary Repetition

If you want your team members to take you serious, never sound like a broken record and don't beat a dead horse. Tell your team members what you want them to know or do and ask them if they are clear about it. If they are not, only then do you repeat what you have said.

14. Use Presentations

Some people grasp messages easily when pictures and sounds are involved. Using presentations like Microsoft PowerPoint to communicate with your team will give them the opportunity to refer back to it if they aren't clear about certain things.

15. Be Humorous

Using friendly jokes when communicating with your team members will help pass your message along in a more relaxed way. This method of communication has been proven to be a highly effective way of dousing tension. When the atmosphere is unfriendly and intense, being humorous does the trick. If you must use jokes, please don't overdo it. Remember, you are not a stand-up comedian.

16. Be Articulate

Communication is indeed a skill that must be learned by all, especially if you want to lead any group of people. Being articulate when you communicate to your team members makes it easier for them to understand your message.

17. Avoid Mumbling

Your team members should be able to hear you clearly. When communicating with them, try as much as possible to speak clearly and not mumble words. When you mumble words or speak too quickly, you may assume that they are clear on the subject. But the truth is, they might not be. It also shows a lack of confidence on your part.

18. Encourage Feedback

Don't just talk and walk away. Give room for feedback so that you can measure the effectiveness of your style of communication. It will also afford you the privilege of knowing if your message was well understood.

19. Gesticulate

Use your hands to demonstrate your message. Make hand motions and signals to establish the seriousness of your subject matter when communicating with your team members. This shows that you understand what you are trying to relay to them. Just don't let your body movement become too exaggerated and intense.

20. Be Appreciative

After every communication session, via whatever means you have decided, always remember to thank your listeners for their time. It will cost you nothing and it's a simple courtesy.

Remember that the point of working as a team is to share ideas and boost productivity. When effective communication in the workplace is hampered, it can sidetrack the entire effort.

You must work hard at these communication tactics and create ground rules to keep everyone up to date, which helps avoid confusion and ensure the completion of the project with ease.
Presentation Photo via Shutterstock
Open Meeting Photo via Shutterstock

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Effective communication in the workplace is imperative in a leadership role. An age-old aphorism goes, "It's not what you say, but how you say it." Good communication is what separates a poor leader from an exceptional one. Having effective communication skills is the key to good leadership.

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These are simple things which people sometime forget to do in the workplace

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Whether you are starting your ﬁrst internship or have many years of professional experience under your belt, how you present yourself to others in the workplace matters. Setting a professional tone is crucial to building new relationships and ensuring you have a positive, successful experience in the workplace.

Make a Good First Impression

People often form impressions about others within seconds of meeting them, so it's important to ensure you present yourself as a professional. Be aware of your body language and how others may perceive it. A good rule of thumb is to stand straight, maintain eye contact, and smile! Make sure you know the workplace dress code and oﬃce policies ahead of time. Arrive on-time and be prepared for important meetings.

Avoid Gossip

How you treat people says a lot about you. Don't make value judgments on people's importance in the workplace or speak negatively about your coworkers, even if you ﬁnd yourself frustrated over a certain situation. Be thoughtful about how you interact with your supervisor(s), peers, and subordinates as well.

Communication is Key

Communication is an important part of workplace etiquette. It's sometimes not what you say, but how you say it that counts so be mindful of how you communicate with your colleagues in meetings and one-on-one conversations. In regards to email, be sure your correspondence inside and outside of your workplace is written clearly and free of spelling errors. Remember, email is a permanent record of any conversation so never put anything in writing that you would say to someone's face.

Understand your Work Environment

The values, policies, and procedures of a workplace can be diﬃcult to discern at ﬁrst. If you are in a larger organization with a structured human resource division, you may have access to an HR Manager or in-house trainings to keep you informed of your organization's expectations. In a smaller workplace setting, some of that knowledge may come from observing others and asking questions of your colleagues when needed. Lastly, observing the atmosphere and actions of others can help you understand what's appropriate and what's not, and how to best navigate the workplace while maintaining your professionalism.

As the global market grows, the need to understand multiple international standards of business etiquette is also growing. If you take a job or internship in another country, be to research the proper etiquette, culture and customs for both that country and the organization you plan to work for.

Be Personable Yet Professional

Sharing information about your personal life is your choice, but be cautious when it comes to what you share; some colleagues may be more open than others and might choose to keep their personal life private as well. Similarly, you may want to limit personal calls, emails, and other non-work related tasks to after work hours. Within your workspace, it's okay to add personal touches but remember that your colleagues will see the space and consider it a reﬂection of your professional self. Lastly, getting to you know colleagues is a good thing but always be respectful of others' space. If you need to discuss something with them, don't just walk in; knock or make your presence known, and always oﬀer to schedule a meeting for later in the day if they are busy in the moment.

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5 Workplace Etiquette Tips Every Professional Should Know

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Whether you are starting your ﬁrst internship or have many years of professional experience under your belt, how you present yourself to others in the workplace matters. Setting a professional tone is crucial to building new relationships and ensuring you have a positive, successful experience in the workplace.

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I chose this link because it gives good points on your general day to day activities at work and what to avoid.

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Top 10 workplace etiquette rules for communication. Work-related emails sent after hours are stressing employees out and here's what appropriate office etiquette looks like in a digital age.
Ninety-seven percent of employees receive work-related emails after hours and most feel obligated to respond promptly, according to research by Signs.com.

Workplace Etiquette: Should You Send Work-Related Emails After Hours?

Nearly 35 percent of employees are stressed out by work communications after hours. Millennials were most likely to feel anxious about late-night work correspondence. Research by Adobe found white-collar workers between the ages of 25 to 34 spend more than six hours a day checking their email. More than a third of them check their email right when they get up, before they've even gotten out of bed.

Worker accessibility after hours is a relatively new phenomenon that thought leaders and lawmakers are evaluating. New York was the first to consider a law that would bar employers from requiring employees to check emails after hours.

Employees are more connected than ever because of the digital revolution and as such, they're more likely to be affected by one another's behavior. What are the new rules?

Top 10 Workplace Etiquette Rules for Communication

1. Don't Use a Speakerphone. Roughly 70 percent of employees found using a speakerphone in a shared or open office to be unacceptable. If it's a call you need to take hands-free, use a headset or find a private room to avoid distracting your coworkers.

2. Gossiping Isn't Good Team Building. Talk about the weather, sports, upcoming events, or send a sweet GIF, but whatever you do don't fall into gossiping as a way to relate with coworkers.

3. DON'T USE ALL CAPS. Using all caps indicates an aggressive tone, or a lack of digital skills, neither of which will be appreciated by coworkers. The only time caps are acceptable in the workplace is when you are sending "CONGRATULATIONS!" to celebrate an achievement.

4. Reply Carefully. More than 60 percent of employees consider it poor workplace etiquette to hit reply-all to emails. This rule requires some finesse. Don't reply all to an email asking for your order for the staff lunch. Do reply all to a department-wide update to make sure everyone knows you're on the same page.

5. Politics Aren't Welcome.
More than half of employees think it's inappropriate to discuss politics in the workplace. Even if you think your political interests are aligned with your coworkers, it's best to keep politics or off the clock.

6. Silence Your Phone. You're going to compulsively check your phone at least once every half hour anyway, do you really need a ringtone or vibration for every notification? Your coworkers certainly don't think you do.

7. Don't Copy the Whole Team. Before sending an email ask yourself: who needs to see this? If it's not something that the entire organization needs to know, there's no reason why everyone should be copied. Be more selective when sending general correspondence to coworkers.

8. Take Calls When You're Available. It should be clear that taking a call while going to the bathroom is poor workplace etiquette, but roughly 45 percent of employees think it's still worth mentioning. It's embarrassing to have to reschedule a call because of your bladder, but it's far more uncomfortable for everyone involved to be on a call while you're using the restroom.

9. Use Styles Appropriately. Forty percent of workers think the improper use of bolds or italics in work communications is unacceptable. This is somewhat similar to using all caps in the way that it could convey an unintended tone. Bold/italics also have a tendency to draw the attention of the eye, so if a random word is bolded or italicized it can be confusing and distract viewers from the message itself.

10. Keep Your Jokes to Yourself. More than a third of employees think it's poor workplace etiquette to send joke emails to the entire team. It really depends on your work culture whether or not it's appropriate to send joke emails, but the important qualifier here is 'to the entire team.' Rarely, if ever, will there be an occasion for you to send an unsolicited joke email to your entire organization.

More on Workplace Etiquette and Office Culture
2 Simple Strategies to Improve Office Culture What's Wrong with Wellness Program Incentives? How Do You Handle Management Issues? Do Flexible Work Schedules Work? 4 Modern Office Design Trends to Watch

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Top 10 Workplace Etiquette Rules for Communication

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Top 10 workplace etiquette rules for communication. Work-related emails sent after hours are stressing employees out and here's what appropriate office etiquette looks like in a digital age. Ninety-seven percent of employees receive work-related emails after hours and most feel obligated to respond promptly, according to research by Signs.com.

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Tips for Communicating in the Workplace:

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Tips for Communicating in the Workplace:

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Communication is the key to maintaining positive relationships at work. You can improve communication in your relationships with coworkers, family and friends by practicing these skills on a daily basis. In this article, we will discuss the different types of communication, how to communicate effectively in a working relationship and the importance of communication in the workplace.

Types of communication

In the workplace, we use different types of communication to interact with coworkers. These types of communication include:

Verbal communication

Verbal communication is the combination of sounds and words we use to speak with other people. Good verbal communication skills are essential in any working environment. Some elements of verbal communication include speaking with a confident voice, using active listening techniques and avoiding filler words like "um" or "like."

Nonverbal communication

Nonverbal communication is communication without using words or sounds. Nonverbal communication cues include gestures, facial expressions, eye contact, body language and posture. When you use these skills, you pay attention to your coworker's cues throughout the conversation.

Written communication

Written communication relays your message using only written words. In the workplace, you use this type of communication in the form of memos, reports and emails. Effective written communication is simple and clear. When you communicate through writing, you can address one idea at a time, look for messages to clarify and make sure to edit your words.

Interpersonal communication

Interpersonal communication is face-to-face communication that can take place between two people or among a group of people. This type of communication uses both verbal and nonverbal communication at the same time.
Read more: Communication Skills: Definitions and Examples

Image description

Types of Communication
1. Verbal

Use a strong, confident speaking voice.

Use active listening.

Avoid filler words.

Avoid industry jargon when appropriate.

Notice how your emotions feel physically.

Be intentional about your nonverbal communications.

Mimic nonverbal communications you find effective.

Ask others before including visuals.

Consider your audience.

Only use visuals if they add value.

Make them clear and easy to understand.

Strive for simplicity.

Don't rely on tone.

Take time to review your written communications.

Keep a file of writing you find effective or enjoyable.

How to communicate better with coworkers

Apply these communication habits in your workplace to share and receive messages more clearly:

1. Use face-to-face communication

Face-to-face communication is more personal than sending an email. When you are face-to-face, both you and your coworker can discuss things openly, quickly and professionally.

As your coworkers speak, it is important to listen and pay close attention to what they are saying. Listening will show your coworkers that you genuinely care about their point of view. If you are unclear on the speaker's message, ask politely for clarification.

3. Make eye contact

In any conversation, you can make frequent eye contact so the other speaker knows you are listening and engaged in the conversation. Making eye contact shows you are paying attention to the speaker.

4. Pay attention to nonverbal messages

When you are having a face-to-face discussion with a coworker, pay attention to any nonverbal messages. For example, if your coworker's arms are relaxed and open, they are ready to listen. If your coworker is making eye contact, they are ready to focus and hear what you have to say. It is also a good idea to be aware of your own nonverbal messages during a face-to-face conversation with a coworker. Try to keep a neutral body posture and tone of voice and make eye contact throughout the conversation.

5. Be present and engaged

You can show you are present and engaged in the conversation by focusing on your coworkers as they speak and by keeping your phone and other distractions put away. Acknowledge your coworker's statements and respond accordingly. In a face-to-face conversation, you can respond with a smile, nod of the head or polite gesture that illustrates your feelings regarding their statements.

6. Participate in the conversation

When communicating with coworkers, use the opportunity to demonstrate whether you understand the message or need clarification. Both parties must actively participate in the conversation for communication to be effective. If your ideas are different from those of your coworkers, be sure to be respectful and considerate of their feelings. However, be honest, and politely let them know your idea.

7. Speak calmly and openly

When it is your turn to speak, remember to be professional. Remain calm, take deep breaths and think about your words before you speak them. Always respectfully let your coworkers know if something is bothering you and how they can help.

8. Acknowledge their time

At the end of the conversation, acknowledge your coworker's time and thank them for talking with you. Acknowledging the discussion shows your coworker that you genuinely care about their ideas.

As you develop effective communication skills, you can build confidence and learn to be more comfortable communicating in the workplace. Using these communication tips each day will help you keep your workplace running smoothly.
Related: 4 Types of Communication (With Examples)
Benefits of effective communication in the workplace

Effective communication has a significant impact on the workplace. Communication affects everyone including the employees, managers and the overall business, as well. Effective communication in the workplace is important for the following reasons:

Conflict resolution

Effective communication is necessary for resolving conflicts among employees in a business. Once the conflict is resolved, you can move forward, and business can continue.

Increased productivity

With good communication, your workplace may see an increase in productivity. Productivity could rise due to elevated employee involvement and engagement, a sense of cooperation among coworkers and the promotion of new ideas and creativity.

Morale boost

Team morale is an essential part of efficiency in the workplace. For the workplace to operate at its highest level, every employee must contribute. With effective communication, everyone has a voice and can contribute accordingly to the overall function of the workplace. Typically, a boost in morale leads to an increase in productivity, which is optimal for a functioning business.

Effective communication among all employees within the business, as well as with clients outside the business, is important in the workplace and will help the business thrive. With practice, your communication will become clearer and easier to understand. By applying these communication skills and tips, you can become an effective communicator in your working relationships.

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How To Communicate Better With Coworkers

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Communication is the key to maintaining positive relationships at work. You can improve communication in your relationships with coworkers, family and friends by practicing these skills on a daily basis. In this article, we will discuss the different types of communication, how to communicate effectively in a working relationship and the importance of communication in the workplace.

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If you are like most people, you may have opportunities to initiate difficult conversations on a regular basis, but it probably doesn't really feel like an "opportunity," does it?

For purposes of this communication, we are using the term "difficult conversations" to convey a situation where both parties in the conversation need to stay in a relationship, the stakes are high, opinions vary, and emotions may run strong. At work, situations may arise between you and your supervisor that call for you to initiate a difficult conversation. Your supervisor may be many things, but it is doubtful they are a mind-reader. So if something is not working for you at work that your supervisor can influence, and it matters to you that it is not working, you will want to find your voice.

Here are links to other resources and training available to help you prepare for a difficult conversation:

Conducting a Difficult Conversation

There are four basic steps:

Please read on for tips and examples that will help you to have a successful conversation on a difficult matter.

Preparation:

In the book "Crucial Conversations," the authors recommend asking yourself some basic questions to help you internalize your intent, such as "What do I want for me?", "What do I want for my supervisor?", "What do I want for our work relationship?" It is important to be clear on the message you want to deliver and what you hope to gain from your effort. From these questions, you can move on and ask yourself the following:

What is the issue that needs to be addressed?

What are the facts of the situation? (Look at those facts as a neutral observer would describe them. Your perspective may change when you take a step back.)

What does resolution look like?

How might your supervisor react? How would you then react?

Try a role-play with someone you trust. Start by explaining the situation to your partner. Put on your neutral-observer hat and share your feelings without accusation or blame - pretend you are an objective news reporter and attempt to explain both sides. Then, have your partner be you and you play the role of your supervisor. Listen and react the way you think they would. Then, switch roles and be yourself and rehearse again. Chances are you will gain insights that will improve the way you navigate the real conversation.

When you have a good idea of what to say and how you want to convey your message, let your supervisor know you would like to discuss an issue and request a time to do so. In some situations, you may want to elaborate briefly on the nature of the issue. Example:
"I've been reviewing my objectives for the year and have a few ideas that I'd like to discuss with you. Would Thursday be a good day for me to schedule something?"
Your supervisor may ask you to talk right then. If you do not feel ready, or you feel as if your supervisor is too rushed to be able to respond thoughtfully, state that you were expecting a little time to finish preparing your thoughts and that you'd prefer to discuss at a later date.

Initiation:

Open your one-on-one discussion with a statement to help remind you both that you have a working relationship based on a shared goal. This allows both parties to start the conversation from the same place. Examples:
"I know one of our top goals for this semester is to complete the categorization project. And to stay on track with that, I want to discuss X and Y." [OR] "I know change is continuous in our department and that we have a culture of valuing flexibility. There is a recent change, though, the one regarding X, that is causing me some concern and I'd like to talk with you sometime this week. When would be a good time?"
Discussion:

A methodology offered by the authors of "Crucial Conversations" is captured in the acronym STATE:

Share your facts

Tell your story

Ask for their view

Talk tentatively

Encourage testing

The first three statements (Share, Tell, Ask) are what you do. The last two statements (Talk, Encourage) are how you do it. Take a look at the following example:
"In the meeting on Monday, I heard you say xyz. When I heard it, I felt undermined because of abc. I'm wondering if you can understand my feelings?"
The example opens a discussion on your feelings and perception of an event.

During the discussion, you will perform two major activities: Communicate your ideas in a calm and logical manner and really listen (not just hearing) to what the other person is saying. You will want to demonstrate that you are also accountable. If you believe you have played no part in the problem, you are probably not being realistic.

If an outline helps you stay on track during your discussion, feel free to use it. However, do not read from the page. You will want to make eye-contact and engage with your supervisor.

Conclusion:

As with any meeting or involved discussion, you should summarize agreements, disagreements and action items. Depending upon the issue being discussed, there may be a need for a follow-up discussion. The conclusion is a good place to remind the person once again, as you did during the initiation phase, that you have a working relationship based on a shared goal(s). Example:
"I am glad we had a chance to talk about X and Y. I know how important the categorization project is to the department. I feel like the questions and concerns I had about X have been resolved in that we decided to do ABC. You provided some new information about Y that I need to look into, and so I'd like to get back with you next week. How does that sound? Is there anything else you feel we should discuss regarding this topic?"
Difficult Conversation Scenarios:

Few of us are naturals at successfully initiating and engaging in a difficult conversation. It takes practice and preparation. Below are work place scenarios that might warrant a difficult conversation along with suggestions on how to get started.

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How to Have a Difficult Conversation with your Supervisor

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If you are like most people, you may have opportunities to initiate difficult conversations on a regular basis, but it probably doesn’t really feel like an “opportunity,” does it?