# data[].attributes.body
Finally the day is coming. For the last day, I took some opportunity to collect some material for my video and report because I doesn't have any task to be done. Before leaving the company, I send a copy of all my work that I had done in Az Zuha to ustaz wan before end my practical session.

THANK YOU.

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I got a free time for today. The company also hold an iftar with all staff and farewell event for practical student.

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Today, asyraf has asked me to help with sticking the note on the back of payment voucher.

Then, kak niza also asked me to do some filing for all the transaction that had been done in the month of april. I also needed to check the bank statement and account report if there are tally.

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My task for today is to make a table about the record of payment voucher that will be send to each Az Zuha branch before give it to asyraf.

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Once arriving the office in the morning, muzakkir asked me to do some correction with the quotation that I had done before.

Then, kak ujie asked me to do a leave application form for faiz zambri, nadiah and najiha. After done, I print it out and pass to kak ujie.

Later that afternoon, ustaz wan asked me to make a payment schedule which will be refer by each customer services and sales staffs to remind their jemaah to make a payment by referring the schedule.

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For today task, I was helping raja and muzakkir do some quotation for their jemaah. I also do the staff attendance report before print it out and put it on the file.

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I have nothing much to do in the morning. However on the afternoon, I was asked by ustaz wan to go to public bank along with nadiah and afifah for cash deposit cheque.

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Today, I was asked by kak ujie to print out the hall rental ads and stick it on the door in front. I also do some paper recycle to make it as a note book that could be used by other staffs.

Later that afternoon, I pick up a call from kak ida which asking me to print out the ticketing details from email and pass it to kak ujie.

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Today I doesn't have any task to be done. Therefore, I take this opportunity to do some filing for all the task that I had ever done since entering Az Zuha

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I start my day with continuing to do the filing for all the transaction that I couldn't finish yesterday. Then, proceed with doing it until finish before give it back to kak niza.

After finish it, I give kak niza and asked some transaction that seem unclear for some explanation. Then, kak niza do some searching before explain to me the actual situation and I proceed with filing it.

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Today, I was given a tasked by kak niza to do some filing for all the transaction. All I need to do is to print out the payment receipt from the system. Then, I need to arrange the payment receipt and payment voucher following the bank statement.

While doing the filing, kak ujie asked me an urgent help to calculate the total amount of Jemaah that register by an agent with referring to the system.

Then, I hold my task with filing and help kak ujie to calculate the total Jemaah. After done with the task, I give it back to kak ujie and end my day.

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Starting my day with continuing yesterday task because I couldn't finish it yet.

After done with the task, I give it to kak niza and receive another new task to do. I needed to check the receipt number in the system and write it back in the bank statement to make the record tally.

Finnish with the task given, I give the bank statement back to kak niza and end my day

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Today is the first day of Ramadhan, I was given a task by kak niza to key in the data to system as usual.

After receiving the material from kak niza, I proceed with key in the transaction one by one to the system and also writing the payment voucher.

For all day long, I keep fighting and staring with the computer and it kind of hurting my eyes a little bit.

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For today task, I was asked by kak ujie to calculate the actual amount of Jemaah that have been register with Az Zuha.

The data need to be classified by  each Az Zuha branch which is Bangi, Padang Serai and Alor Setar. It is also need to differ by month from November 2017 until June 2018. I need to calculate all this data from  system manually. It is quite challenging for me because I need to see it carefully one by one.

After done with the task given, I proceed calculate the total amount of takaful that should be pay before give it back to kak niza.

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After arriving to office today, I was called by ustaz syah to do some correction for yesterday invoice. After got the new details, I proceed with doing the invoice and give it to ustaz syah.

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Today, I was asked by ustaz wan to total up all the cost for opening the new branch. Then, I proceed with doing it in excel before print it out and giving to ustaz wan.

Later that afternoon, I was asked by ustaz syah to the invoice for Hj. Zainudin. After got the details, I proceed with doing the invoice and giving it back to ustaz syah.

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Today, I have on duty in airport. I was asked to arrive early in the office by 7.30am.

Once arriving the office, I help kak ujie with preparing the things that will be bring to the airport like file for Mutawwif, water and bread.

Once arriving the aiport, I do help with giving the Jemaah name card and tagging bag. After done with the task, I proceed with helping bring the Jemaah bags to counter for check in process. Then, I also help ustaz wan with giving back the passport and boarding pass to Jemaah.

Thats how my duty in airport going on.

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Before taking a leave for election day yesterday, kak niza has trusted me to do the payment for flight ticket and hold the money to buy water and bread for Jemaah that will go on friday.

Before do the payment for flight ticket, kak niza told me to asked kak ida about the exact amount that should be pay.

However, I was told by kak ida that the exact amount couldn't be done yet because of the public holiday. Therefore, I also couldn't do the payment.

Later that afternoon, I give the money to ustaz ahmad for buying the water and bread.

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Once arriving the office, kak niza asked me to go with her for outside work.

First, we go to maybank to do the deposit cash for flight payment.

Then, after done with cash deposit, we head to sky xchange in masjid india for me do the money exchange for upcoming Umrah schedule petty cash.

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My task for today is to calculate the amount of budget when opening the new branch.

All the sources and expenses that had been done for opening new branch is given to me by ustaz wan.

After receiving the sources, I proceed with doing the budgeting.

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For today, I was asked by kak niza to make an invoice for Persada regarding the flight tickets.

After that, I proceed with doing the invoice before give it to kak niza for further process.

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The only task for me to do today is to make the staffs punch card for the month of june. I cut all the staff name before stick it to the card.

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I start my day with helping faiz do the food coupon for jemaah on date 22 May 2018.

Then, ustaz hadi asked me to do the costing for package in december and the quotation. Then, I send it to ustaz hadi before he asked me to do some correction.

On the afternoon, all the staffs are celebrating the birthday of ustaz wan and afifah.

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Today, Najiha, one of the customer services staff is absence and I was asked to help Nadiah with their work because got many thing should be done as soon as possible.

First, I do help nadiah with doing the list name for kak ida to issue the flight tickets. After nadiah double confirm the actual number of jemaah that will go, I proceed with doing the list. I need to check their passport number, date issue for the passport and others.

Then, I also key in the payment into system, handle the passport that just arrived by poslaju.

Later that afternoon, I received a call from ustaz hadi asking me to do the costing and quotation for end of ramadhan which cost for RM6500. After done with the quotation, I send it to ustaz hadi

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This is one of the day that I get an absence of work to do.

Therefore, I take the opportunity to learn how the customer service is running on. Especially how they communicate with the customer. I also do learn the current issues and news that have in the company through them. This is for me to learn on how to settle up with the problem if anything arise with the customer and how they are handling with the problem.

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After sitting in the office got nothing to do, I asked kak niza if she have any task that I give out a help.

Then, kak niza give me a task to write up the payment voucher for January transaction that have to be refer in the system. This is because kak niza doesn't have enough time to write up the payment voucher in January

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Today, I start my day with printing the label for the cabinet and do laminating it before I stick it up into the cabinet.

After that, I continue with doing the next step of yesterday work which is to find the matching data of the transaction. In this process, I need to refer the bank statement with payment voucher that I had written up yesterday.

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In the morning, I was given a task by Kak niza to key in all the payment transaction into the system.

I start do the task as soon as given by kak niza and wishing I could finish it by end of today work time.

I sit all day long in front the computer to key in all the data and write up all the payment voucher as further references.

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Once I arrive in the office, I was asked to take over the customer services place. This is because, all the staff in team sales and customer service staff are have a meeting with Ustaz Syah, the head of Visa department.

Today, I was responsible to take this task alone and a little bit nervous.

I do pick up the call and answer a few questions that has been asked by the prospect about the Umrah Package. Before end up the call, I asked their name and phone number for any further details that customer services staff would give.

I also learn something new today, where I learn to register the customer name and details into the system.

Other than that, I also learn on how to handle with passport once it arriving the office.

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In the morning, I was asked by kak ujie to fill up all the agent's number into her company's phone. After got all day the details, I copy all the contact into the phone before save it as a contact.

Later that day, I recreating the new label for cabinet because I didn't satisfy with the cabinet label that I had done before.

Thats how I end my day.

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Today, I asked kak niza if there any work that I could help with. Then, kak niza give me a task to print out the proof of all the receive transaction from the "green system". I also need to write up the receipt number on the print out payment. While print it out, I need to arrange all the document by following the account statement given.

Later that afternoon, kak ujie asked me to make a label for file.

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My only task for today is to help asyraf to make an approval payment in the "green system".

Then, I do help najihah, the customer services to make a costing that has been asked by ustaz malik.

When a day feel so long and never end.

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Once arriving office in the morning, I make a call to Wawasan Sutera, a company that has been suggested by kak ida. After make a call, their asked me to send all the details through email to get the quotation for a bus.

Then, I asked nadia about the update for hotel price before she  forwarding the information to me.

In the afternoon, I checked the the email that I had send in the morning and receive the reply from Wawasan Sutera. After complete receiving all the information, I do the costing and end my day.

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I started my morning with creating the label for cabinet that has been asked to be made by kak ujie. After finish up with creating the label, I didn't print it out because I still not satisfied with it. I stop for a while to looking for an idea.

Then, I proceed with doing the monthly attendance report for month of march.

Later that day, I was asked by ustaz malik to make a costing focusing on tourist from Indonesia. It is for the Indonesia prospect that are wishing to take Umrah package with the company, Az Zuha Group. Then, I need to survey the price for room and bus for tourist to travel in Malaysia for one day before they going to do an Umrah. Nadia, the customer services staff is taking the responsible to look for the price of hotel. While I'm responsible to look for the price for a bus. Then, I asked kak ida about the contact number of any bus rental that she may know.

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I'm back to my normal task for today. I continue with my unfinished job to photocopy all the document from kak niza.

Proceed with the photocopy the document, then separate it into type which is the real document and the photocopy document. After done with it, I give it back to kak niza before end my task for today.

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For today task, I got to experience something new which is doing the customer services job scope.

I was given to be on customer services department because all the staff need to attend the monthly meeting including the staff from customer services. Sincerely, I do feel scared and a little bit unconfident because, this is my first time to handle work with customer without the presence of actual staff in the office. However, it surely the great experience I ever had.

In the morning, I along with my practical partner, fifi, receiving the attendance of customer to office for deliver their document. The first thing I do is to accept the document before proceed with writing up the receipt for receiving the document. After that, I do check the customer details in system before giving out the gift which is bag.

The, I do receiving the phone call from the customer and do explaining about what they want to know about the Umrah package. I also trying my best to solve the problem that the customer have been arise when calling to the office.

I also do learn on how to process with the document before giving up to visa department process.

Later that afternoon, I do receiving another customer to settle up his payment. I check up the exact payment that he should do in system before receiving the payment. I do counting the money using the machine before proceed with giving out the receipt payment.

Basically, I do all sort of customer services job well even without the presence of the actual staff. I also do learn from my mistake when deliver the job.

That how my first experience in the customer services department.

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I begin my morning with continuing the task from kak niza yesterday. I finish all the task before give it back to kak niza.

Then, I proceed with doing the costing and quotation for Abdul Fattah. He request to adding a few day in Mekkah and asking about how much he should add with the request. After done with it, I asked ustaz malik to check before proceed with sending the quotation to mr. Abdul Fattah after got an approval from ustaz malik.

Later that afternoon, I was given task again by kak niza to make a copy for all the receipt payment and transaction. I was doing it until the end of my working time.

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As usual, I start my tuesday duty with sweeping the floor to keep the office clean.

After that, I was inform by Najiha, the customer service staff about an email reply from Persada Oasis. Through the email, I was inform that they had already send the commission claim form before. Then, I do check it up and found it true before telling ustaz wan about the details. After some discussion with ustaz wan, I proceed with adjusting the invoice before give to ustaz wan to check it up. Then, I send it to Persada Oasis after got an approval from ustaz wan.

Later that day, kak niza asking a help from me to key in data into the system. After receiving all the applicable document from kak niza, I proceed with key in all the data until the end of my day.

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My first task for today is when ustaz ahmad inform me that Persada Oasis group that schedule to have flight on this wednesday, 11 April, have adding 2 more person into their group. Therefore, I need to make the new invoice for them.

After I got the rooming list from ustaz ahmad, I start with doing the invoice before giving it to ustaz ahmad and ustaz wan. Then, ustaz wan asking me if Persada has made a payment or not.

Then, I do some check up from email and confirm that their had finish up all the payment. Before proceeding with sending the new invoice, ustaz wan asked me to confirm back to them about the total number of Jemaah on January. This is because, I need to refer the commission before sending the new invoice.

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Today, I was allowed to follow the sales team to attend MIHAS.

Another experience working outside of office. From attending this event, I learn on how to approach the people by giving out the flyers and answering the questions from the customer. This activities will test my communication skills.

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Today I was responsible to finish up my task about looking for all the event that Az Zuha may participate with opening a booth for sales.

Then, I start look up all the event in MATTA site and make a list before give it to ustaz malik.

That's the only task given to me for today.

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The only task I do for today to settle up the quotation that request by ustaz hadi.

I still couldn't proceed with the quotation because of the hotel price that still couldn't get it from ustaz ahmad. Then, I contact with ustaz hadi to asked him about the solution that he could suggest with. This is because, ustaz hadi want it as soon as possible.

Later that afternoon, ustaz hadi give some contact number to me for me to contact them asking for the hotel price. However, I need to wait for it.

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My task for today is helping kak niza with her work. Kak niza asked me to check the tally between the account statement and the account report. Then, I proceed with check it and do some correction with any mistakes that happen in the statement.

Later that afternoon, I was inform by ustaz hadi to make a quotation for the end of Ramadhan. Then, I proceed with doing the costing before I could proceed with the quotation. This where I am facing the problem with the price of hotel for end of Ramdhan. This is because ustaz ahmad the staff that incharge with hotel couldn't get the price for that time yet.

Then, I also asked by ustaz malik to search up about all the event that company could participate and open the booth for sales.

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I was called by ustaz malik as soon as he entering the office. He asked me an update of issue on Singapore group. Then, I explained about how the actual situation. After that, ustaz malik told me to inform the Singapore group that Az Zuha couldn't accomplish their request because of the short of time. Then, I reply through email telling them about the reason.

After that, I meet up ustaz malik once again to discuss about the quotation that Raja has request from me. After have the discussion with ustaz malik and get his approval, I proceed with doing the quotation before send it to Raja.

On the afternoon, I do the quotation for kak sarah and double check it if there is any mistakes. After sure there are no mistakes in the quotation, I send it to kak sarah.

That is how I end my day with and its kind of stress me up for this pass two day.

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The first day in new month is starting with doing the requested quotation from Raja, the staff in sales team. However, I need to hold it for the time because need to discuss with ustaz malik fist.

After that, ustaz malik asked me about the Singapore issue. This is because the Singapore group is directly request on me without officially send it through Az Zuha official email.

Later in the afternoon, I proceed with doing the costing for one of Jemaah Kak sarah. I double confirm it with ustaz malik before he approve it and I proceed with doing the quotation.

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In the morning, all the staffs are doing some cleaning in the office. This is because all the team sales staff are moving to the new office yesterday.

After that, I was requested by raja to do the quotation for his Jemaah. Then, I proceed with doing the quotation before send it to raja.

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Today, I am respons ible to send the invoice for persada oasis. After that, I send the quotation to RB Travel.

Then, I asked kak niza if there anything that I could help with. Kak niza give me some account task to do.

The first thing kak niza teach me is on how to used the "red system" in Az Zuha. The system is prioritize for account department. The task that I should have do is to enter the details about payment and cash outflows into the system. I also need to write up the payment voucher.

The task may look simple but need a meticulous work. I need to details all the payment into the record.

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The first things I do once entering the office is do some correction for Persada Oasis invoice.

After done with it, I got an information from ustaz syah to do a quotation for his contact. Then, I collect all the information before proceed with doing the quotation.

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Once ustaz malik enter the office, I asked him about the costing that I do for kak sarah. After get the approval from ustaz malik, I proceed with doing some improvement before send it to kak sarah.

Then, I do the quotation for Jemaah raja, the staff in team sales. After done with it, I send to raja.

Thats all the task that I was given for today.

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My another day that I got less work to do.

I start my day with doing the report of employees attendance for the month of February. I key in all the employees enter time that had been recorded in punch card. I also check the total times of lateness for every employees.

I still waiting the information about the hotel price from ustaz ahmad to continue with my costing for Jemaah kak sarah, the staff in sales team.

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Today I got only one task to be done. I need to make an invoice for Persada Oasis on 11 April 2018.

After done with the invoice, I send it ustaz wan to check it up. Then, ustaz wan tell me to send it to ustaz malik and how he will respond. However, ustaz malik doesn't give any feedback and I need to confirm it back with ustaz wan next week.

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The beginning of my day is receiving the task from kak niza to searching and take a note of the receipt payment number in "green system".

Then, I received an information from kak sarah, the staff from sales team to make a costing and quotation for her prospect. Next, I proceed with the costing and asking kak ida for the price of flight on the specific date. Then, I asked ustaz ahmad about the hotel price in Mekkah and Madinah for Ramadhan. After got the flight price details from kak ida, I asked ustaz malik about the request of the package. Now, I need to wait for ustaz ahmad get the price for hotel.

After that, I continue with doing the task that had been given by kak niza to me. After settle it up, I submit to kak niza.

In the evening, I continue with doing costing for Persada Oasis that requesting the package on 11 April 2018 along with ustaz wan. After finish with it, I send to ustaz wan and done with my work for today.

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Once arriving to the office, I continue with my yesterday task that are given by kak niza. Print out the receipt from "green system" and arrange all the document until finish.

After finish with the task given, kak niza asked me to punched holes to all the document to make it like a book.

Then, I continue with helping kak niza to scan all the company document that given to me.

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Starting my day with my usual morning task which is to swept the floor to maintain the office cleanliness.

After that, ustaz Ahmad asked me to do some costing and invoice for Siraj Travel. While doing the invoice, I am learning that there is differences between invoice for room only and invoice room per pax. Then, I need to make the room invoice only for Siraj Travel.

Later that day, I got a task from kak niza to do some filing for account. This is where I learn to use the "green system" which particular used in Azzuha. The filing task that I need to do is to arrange all the document that given by kak niza and print out the prove transaction from "green system" which is receipt.

That's all my task for today and I need to continue with the filing to tomorrow because I couldn't finish it by today.

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Arriving in the morning with getting a task from kak ujie to go to Post Office for buying a stamp to send a letter to one of the Jemaah.

Then, I continued with doing the SOP until finish.

Later that day, I receive a call from Persada Oasis. They asking me for quotation of the ground pakej during Ramadhan. Then, I asked ustaz malik which price is needed to be used for the ground package.

On the afternoon, we have some small celebrated birthday for our boss, ustaz malik.

After that, ustaz malik asked me to do costing along with Nadia. I also discussing with ustaz malik about the issue that have for Persada Oasis. After got the approval from ustaz malik, I proceed the next step by tomorrow.

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In the morning, I was told by kak ujie to replacing her for the duty on airport. After that, I proceed with continuing the SOP before ust. ahmad asking me to make the room invoice for Harmoni Excellence. However, I couldn't finish it up because I need to go to the airport immediately.

Before going to airport, I along kak niza go to bank first for do the cash deposit payment for flight ticket. After done with it, we rushing to airport to take the turn with male staff who need to go for Jumaat Prayer.

Once arriving to airport, Asyraf and Faiz zambri give some briefing and pass the task to me. Then, I need to contact a Jemaah to inform them that they need to gather on gate 6 as soon as possible because the group will go to international departure hall.

After settle the task, we wait the jemaah for the next schedule flight. Once the Jemaah arrive, I pass the card and tagging bag to them before the others male staff arrive to continue their task.

Once arriving to the office, I take a little rest before kak niza once again asked me to go with her to settle the payment for Vietnam Package using Western Union in Kajang.

Thats how my day running on. The first outside task surely make me happy and excited.

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The first task that I am doing once arriving in the office is to make the new invoice for Singapore group. After finish with the invoice, I send it to ustaz redzwan through email.

After that, I proceed with doing SOP until finish for rest of my day.

Later that evening, I along with Afifah are helping Faiz to make the meal coupon for group that will fly tomorrow.

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I start my day with doing receipt for full payment by Persada Oasis and also their invoice for adding the meals package. After finish it, I send to ustaz wan.

Then, I was called by ustaz malik to his room because he want to see the correction. However, I told ustaz malik that I still not done with it yet because I couldn't continued it yesterday.

After that, I proceed with doing the correction for SOP. While I was doing it, ustaz malik once again called me to do sime costing for promotion price during MATTA Fair this weekend.

Later on the afternoon, I continue proceed with the SOP once again and kak niza asking for help to make a copy some document.

Then, ustaz ahmad inform me that the Singapore group have request to change the room again and needed me to make a new invoice. After I done with the new invoice, I send to ustaz malik, ustaz ahmad and kak niza before send it to ustaz redzwan the representative of Singapore group.

After I end my day, I got a call from ustaz redzwan from Singapore asking about the room details and how the bed condition for double room. Then, I asked erma the staff in sales team about the actual condition. After confirm the details, I give the answer to ustaz redzwan about the question that he had been asked. He also request some changes for the room before I notify ustaz ahmad about the changes.

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In the morning, I start my day with doing some correction for SOP yesterday.

While I'm doing the SOP, I was asked by ustaz ahmad about the status of MKM payment and needed by kak niza to help settle about it. I help kak niza to do the invoice in system to make it matching with the payment that had been done by MKM. It take me almost 4 hours to complete it. The task quite challenging and needed me to recall about what I learn in account also mathematics. It may cause some stress when I'm doing it but surely I do enjoy working for it.

After the break, I was asked by ustaz wan to make a receipt for Persada Oasis and Hannah Travel. I'm never learn on how to make the receipt but I could make it in the short time with the guidance from ustaz wan and kak niza. Ustaz wan also asked me to make an invoice for Persada Oasis because they are adding a meal package.

Therefore, I do proud with myself with all the task that I had complete today.

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Today, I continue with doing my task that still not complete which to create invoice for Singapore group.

First, ustaz ahmad told me to whatsapp with ustaz redzwan the representative for Singapore group. Then, I do whatsapp him to asked for confirmation about the exact number of room. After having some talk in whatsapp, they decide to add another room for their group. After I got clear with every information, I proceed with doing the invoice then give to ustaz malik for final check before sending to ustaz redzwan.

Then, kak niza asking for my help to scan audit statement and others document and ustaz malik also ask me to send some copy to him.

Later that day, I continue with doing the SOP until finish. Then, I send to ustaz malik through whatsapp before he calling me to tell me to do some improvement.

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On the early morning, I got information from ustaz ahmad about the little changes for the singapore group through whatsapp.

The first task that I am doing when entering the office is to make the new invoice for the singapore group. After done with the invoice, I asked kak niza to check it up because I found something odd with the total room and total people are not matching. Then, kak niza told me to asked ustaz ahmad for a confirmation.

While waiting ustaz ahmad to reply, I was asked by ustaz wan to the invoice for Hannah Travel. I got all the details from company official email before starting with my task. After done with doing the invoice, I show to ustaz wan to check up and I need to do some adjustment to improve the invoice.

Later that day, I continue with my task for SOP that I couldn't finish yesterday. While doing the SOP, ustaz malik asked about the invoice for singapore group. Then, I explained to ustaz malik about the problem before he asked me to call the representative for singapore group for the confirmation and clear explanation. However, I couldn't call it today because I don't get the number and decide to call it on monday next week

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As the few days back, I keep doing the SOP for each procedure that Az Zuha have in company cycle. However, today I am doing SOP in a graphic mode because all SOP that I had done is in the writing style. I am following the instruction from kak ujie to do the both style for each SOP.

Ustaz malik also had asked me for any update about what am i doing. Then, I explain all my progress and he tell me to keep easy and steady when doing it.

It may look simple but it really take time to make it. I took all day long to make the SOP as much as I can. This really train me to keep focus on doing my work.

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My task for today is helping others staff to do a scanning a few document like annual audit 2017, company form and certificate, and others.

Then, I help my friends, Afifah to make some copy the document for the new branch planning.

Other than that, I also had been asked by ustaz wan about Persada Oasis if their package already include the meal in Mekkah. Then, ustaz ahmad also asked for a confirmation if the package for kak syakila (MKM) is already includes bag or not, and how much the commision that Azzuha give to them.

Today is another day that I doesn't get much new task and made me feel missing to do my first task which is costing

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My morning task today, begin with cleaning up the store after yesterday the other staff arrange all the bags to the front store.

Then I proceed with doing my other work that I couldn't finish up like SOP and proposal.

Later, along with my friend, Afifah, we doing the new flight schedule for the end of year until next year date.

That the only task I do today because there not much new task given to me.

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The first day of the week, I start with continuing the SOP that I couldn't finish last week.

Then, I got an information from reception staff, Najihah, that there are some changes for Persada Oasis. They are adding another room and I need to do a new invoice for them. After confirming from ustaz wan and ustaz malik, I proceed with sending the invoice through email.

Later that day, I also got a new information from ustaz ahmad that Kak syakila (MKM) also have some changes in their package. They are adding a Fullboard meal in Mekkah and I need to do a new costing along with new invoice before proceed to send it through email.

After done with all the task given, I proeed with doing the SOP until the end of my working time

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I start my day with doing "Pekeliling" (Circulars) for annual  leave in Malaysia and annual leave for Selangor and Kedah.

After done with the "Pekeliling", I proceed with doing the Standard Operation Procedure (SOP) for every department. The details and information about each SOP, I already got it from ustaz wan before I can proceed with editing it to a formal format.

All day long, I'm doing only SOP like SOP on how to register for the package, SOP on organizing for kursus umrah, SOP on joining the MATTA Fair and SOP on renewing Muassasah (the body that located in Saudia that responsible for umrah).

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Today, I and Afifah was called by ustaz malik into the room for a meeting. Ustaz malik give a task for us to do the filing for every document that exist in company. However, we need to focus on three things first which is Pekeliling (circular), Form and Standard Operation Procedure (SOP) for every department.

Then, I finish up some costing together with the reception staffs before proceeding with my new task. Ustaz malik has give a command to let all the costing and quotation to the reception staffs. However, I will still be doing the costing and quotation if needed.

Later on the day, I continue with creating the label for each file before proceed with the next step.

After that, I got an information from ustaz ahmad about the changes that I need to do for invoice kak syakila (MKM). There have some changes for room and I need to re-do the costing before I could done the invoice. After complete with the invoice, as usual I give it to ustaz malik to check it up and approval. Then, I proceed with sending the new invoice to kak syakila (MKM) through email.

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I got the first task of the day to do an invoice for kak syakila (MKM). After got the details from kak niza and ustaz ahmad. I proceed with doing the invoice and complete it before referring to kak niza to check it up. Then, kak niza asked me to show to ustaz Malik for conformation and approval.

While waiting the respond from ustaz malik, I proceed with editing the proposal and fill up some details. This take much time for me to edit and fill the details.

Most of the time I used today is to finish up the proposal. However, I couldn't complete it fully because lack of the information and I need to asked kak ujie and ustaz wan to get the information before I could complete it.

Before I end my day, I send the invoice through email to kak syakila (MKM).

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Arriving in the morning, I begin with sweeping the floor because I was responsible to do it every tuesday.

After that, I proceed with doing the costing and quotation for Raja prospect, Datu Aznan Adrine. I fill up the details in costing and edit some details in quotation before give to ustaz malik to check it up. After got an approval from ustaz malik, I contact kak ida to get the details for flight ticket price to complete the costing.

While waiting for kak ida give the information about flight ticket, I proceed with editing some proposal that i put aside to fulfill the costing and quotation that are requested by ustaz malik.

Almost ending my day, I still don't get the details from kak ida and need to continue it tomorrow

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I started my first day of the week with filling up some details about company in the proposal format that I had found last week. While fill up the proposal, I was called by ustaz malik along with other 2 reception staffs.
Ustaz malik asked me to do some costing with 2 of the reception staffs.

In the afternoon, ustaz malik was asked me to do the costing and quotation for ustaz shahimi. It was requested by ustaz shahimi for Umrah Package with difference distance of hotel in Makkah. I also need to communicate with ustaz hadi to get some details and conformation. After done with the task given, I was asked to send the quotation to ustaz shahimi by using email.

Later, I also got other costing and quotation task to do for Umrah and Visit Package that requested by ustaz hasan. However, I couldn't complete it yet and need to discuss with ustaz malik how to make it. This is because I unfamiliar with this type of package.

Then, I got another costing and quotation that I need to do and settle up. The quotation was requested by Mr. Zuhairi on the ground package for Umrah Safwah. After complete the quotation, I asked ustaz malik to check it up and proceed with send it by email after get the approval from ustaz malik.

Before I ended my day, Raja the staff from team sale asked me to make quotation for one of his prospect. After, he give the details to me, I save it to my file and proceed to do it tomorrow morning.

Thats how my first day of the week is going on

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Today is the day for 'Kursus Umrah'. I took an opportunity to get an experiences from the 'Kursus Umrah'.

First, I help to take all the equipment that need to be used to the mosque. Once arrive at the mosque, I set up the table for the registration. Then, I proceed with the registration along with my practical partner, Afifah.

After the 'Kursus Umrah' end, all the participants are taking the food that had been provided. Then, we clean up all the area and pack up the equipments that had been used.

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My first task in the morning is to make a quotation for Sila tour and travel sdn bhd from kak ujie. I started my task as what has been requested by Sila tour and travel and send it out to kak ujie for check up. Then, after kak ujie check the quotation, she asked me to show it to ustaz malik for approval. However, ustaz malik asked me to get a confirmation from Sila tour and travel on what the details they needed in the quotation. Then, kak ujie send an email to sila tour and travel to get the contact number for further discussion.

After that, I was called for a meeting with ustaz malik along with kak ujie, ustaz wan, fifi and asyraf. In the meeting, ustaz malik as me to study and find about proposal on how to open a new branch. This is for further branch that will be planning to open in Kelantan and Terengganu. I also need to search for any format that related to budgeting.

After the break, I continued with looking for the proposal format to show it to ustaz wan and ustaz malik before proceeding to the next step.

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My morning is starting with the work that I couldn't finish up by yesterday which invoice for Persada Oasis.

I called to Persada Oasis to speak up with the person in charge, Puan Amanina. I asked for confirmation about the exact number of room and person that will go for Umrah. After got the confirmation, I proceed to finish up the invoice before give out to ustaz wan for check up and any improvement that could be made.

After multiple time of correction, I finally finish the invoice and got a permission from ustaz wan to send the invoice to persada using the company email.

Later that day, I help kak ujie to do some editing on costing that I done yesterday. Then, I was asked to tell faiz to make a design for flyers and banting banner and finish it up by tomorrow.

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I starting my day with the task from kak niza to do an invoice for Persada Oasis. However, there a few details that are missing and need some attention and conformation.

Then, I was called by ustaz malik to discuss about Persada Oasis Umrah package. All the details about price, package includes and not includes.

After done discussing with ustaz malik, I continued to do the invoice and have kak niza to double checking the invoice if there is any error. Then, kak niza passed the invoice to ustaz wan to check on the invoice again. However, there are some error and weird details which does not parallel with the rooming list that Persada Oasis had send.

Then, ustaz wan asked me to call for a conformation from Persada Oasis about the rooming listing and wishing to settle it down as soon as possible. After the break, I called to Persada Oasis to make a conformation but couldn't reach to the person in charge because she had a meeting. Therefore, I could proceed to finish up the invoice.

I also do have another task to be done which is costing for Umrah package that had been asked by ustaz malik. After done with the costing, I send it to ustaz malik to check it out and got approval from him before he asked me to send a copy to kak ujie.

Then, I along with on of the practical student in Azzuha has been asked to go for a stationary to look for a file for the tribunal case tomorrow.

Before ending my day, I got an instructions from ustaz malik to give details about costing Umrah package that I had done before to faiz for making a flyers.

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In the morning, I got a task to do from kak ujie which is about staff schedule task. This is for the staff to keep the cleanliness and take a responsible to open and close the premise door.

After that, I got responsible from ustaz wan, the manager to check on about the article about package that Azzuha offer like Umrah Safwah, Umrah Mampu and Umrah Ramadhan.

Then, I got more task from kak niza to do an invoice. This is my first time to make an invoice and it kind of scary because of mistakes that I may be done. However, everything went smoothly and I succeed to made it with the help from kak niza itself. This not only exposed me on how to make an invoice but also help me to understand more about the package.

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Today, its been 2 weeks since I start my internship in Azzuha Group Travel &Tours. I have been asked by company to start early on 1 February rather than actual date on 19 February.

As a normal person, I feel so lost on my first day in internship. However, it been comfortable to do the work when I already know hoe it should be done.

For the past 2 weeks, I have been exposed and learned to do costing package and quotation. I also have been asked to learn and understand the Umrah Package that Azzuha have been offered.

Today, I starting my day to do the minutes meeting that had been asked by kak ujie from HR Department. I also been asked to help one of the staff, ema to categorize the prospect by the end of the day.

That's how officially I ended my day.