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Professional Care and Management Services for UK Care Homes | Swift Management

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Professional Care and Management Services for UK Care Homes | Swift Management

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Discover expert Care and Management Services for care homes in the UK with Swift Management. Improve compliance, staff training, and operational efficiency with tailored support from industry professionals.https://swiftmanagement.org.uk/care-homes/

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Essential Guide to Mock CQC Inspections: Stay Compliant & Prepared

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Essential Guide to Mock CQC Inspections: Stay Compliant & Prepared

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Stay prepared for Mock CQC inspections with expert guidance, compliance tips, and best practices. Learn how to identify gaps, improve standards, and ensure regulatory success. Bookmark this resource to stay ahead in healthcare compliance!

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Best Practices for a Nursing Home Management Consultant

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Best Practices for a Nursing Home Management Consultant

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Looking for expert guidance in elderly care facilities? A Nursing Home Management Consultant can help optimize operations, improve patient care, and ensure compliance with healthcare regulations. Discover top strategies and insights for better nursing home management today!

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Comprehensive Guide to Achieving CQC Standards

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Comprehensive Guide to Achieving CQC Standards

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Looking for advice on achieving CQC Standards? This comprehensive guide provides valuable tips, actionable steps, and best practices to help healthcare providers meet Care Quality Commission requirements. Ensure compliance, enhance care quality, and maintain high standards in your organization with these expert insights.

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The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

The regulation of care homes since 2000 have been evolving year on year, following the implantation of the Care Standards Act and latterly the Health and Social Care Act.

CQC use many sources of information to build a picture of the health and social care settings they regulate. This includes inspection reports from other agencies such as local authorities, fire officers, environmental health inspectors, GP's, Social Workers and District Nurses as well as members of the public. All this information is used along with notifications from care homes as required by the health and social care act, as well as the annual return required to be submitted by Care Homes known in England as the PIR. Other sources available are also logged such as information on company websites and social media. All this information builds a picture of a health care setting prior to an inspection taking place and helps to decide on the regularity and types of inspection required.

Despite how excellent a service is; if there is no evidence to prove it the service risks getting grades less than they deserve. CQC rate homes in five categories these are: Safe, Responsive, Caring, Effective and Well led. They use the KLOE's to measure this. KLOE stands for Key Lines of Enquiry, and each of the five categories above have several KLOE's attached to them. Many have a cross over from one category to another. This means a care home manager needs to understand the KLOE's and have all the evidence to hand demonstrate compliance.

Many care home operators choose to use a care consultancy only when there is a problem to resolve but this could be a very short sighted view and whilst a care consultant is more than able to crisis manage, it is far better to engage their services to ensure their service is meeting standards, showcasing good practice and prevent the need for fire-fighting.

When looking at achieving CQC standards, increasing grades and demonstrating sustainable evidence Health and Social Care Consultants have a lot to offer. When we do visit a care home which has been rated inadequate, often staff, relatives and residents feel that the rating is unjust and is not reflective of the care home they know.

Building the evidence is singularly one of the most important things any care operator can do, some of it is simple but time-consuming, other elements need skill and understanding.

Care providers can encourage residents and relatives to complete online surveys such has completing a response card to Carehome.co.uk or directly to CQC. Keep pictures of events in and around the service as evidence of what has been taking place. Keep thank you cards and letters, along with letters of complaint. It is always about balancing the view. Every inspector knows that no service is perfect.

Many of our customers have taken advantage of our staff and resident and relative surveys; they are objective as they are independently undertaken, they are anonymous and as such seen to be a far more reliable form of survey than one undertaken internally. The team at Swift Management are also able to benchmark the results against other providers. Lesson learned are something CQC like to see and a simple response to the overall survey with a "you said" "we did" report to go with the results can go a long way in demonstrating that a provider takes what they hear seriously.

When a complaint is received, we can assist a provider in writing a response, which is meaningful appropriate and gives a clear indication of lessons learned. If the complainant is not satisfied again Swift Management can undertake an independent review. This is an option that shows transparency. We can assist care home managers with our KLOE inspections as these allow the home to showcase the evidence they have and make it easy for a manager to produce it at the time of an inspection. As we have previously said no service is perfect therefore a high-quality service improvement plan is vital to showcase your service. We have a tried and tested formula for this, and our support can keep you on track. It helps providers complete their PIR and again shows how the service is well led.

Regulatory Notifications are a legal requirement, but when our consultants visit a service the registered manager is often not reporting everything they should, this is sometimes because they do not see an incident as reportable or they do not want to bring the services reputation down, due to making the notification. This could not be further from the truth. Transparency and openness are something that CQC find reassuring, it shows the service has nothing to hide, and that improvements are consistent and ongoing. Our team helps registered managers overcome this and assist where necessary in tying back the issue to the action plan, thus making the action plan a live document. This again demonstrates transparency.

Providing a great service should be the principle aim of every provider within the health and social care sector, achieving CQC standards is not difficult, it is proving how you do so that is the challenge. Swift Management Services can provide you with support that allows you to do both.

One comment often seen in inspection reports relates to care documentation and care plans. The report usually highlights that they are not person centred or they do not reflect the care that is being given. Our consultants can provide training and support around writing person centred care plans but also audit care plans and other care documentation to show that they all link together. Many providers see the risk assessments, care plans and daily records as three distinct records but they are not and need to work hand in hand.

We also see examples of care plans that are documents which are neatly maintained and kept up to date for reviews or inspections but, the staff on the frontline do not have any knowledge of the contents. Again, our team help by implementing systems to ensure documentation is not only correct and detailed but also in use.

Achieving CQC standards and improving your ratings is usually about transparency, lesson learned and knowing your business and addressing issues. Our team of consultants at Swift Management are highly experienced in all these areas and can really make a difference which is why this year we are launching a package to support health and social care establishments meet the standards without breaking the bank.

When a care home, receives an inadequate rating they usually receive a local authority embargo meaning resident numbers fall with no new admissions, the private market falls away as people read your report and staff leave because they feel they do not want to be associated with an inadequate home, there is also usually an element of bad press. In an average 60 bed care home, receiving an inadequate rating can cost as much as £250k in lost revenue, increased training and agency costs etc therefore prevention must be better than cure especially for those people using our service.

The basis of CQC inspection is the Key Lines of Enquiry or KLOE standards. They apply to all services within the Health and Social Care sector. The industry needs to ensure they meet the standards laid down within the act and care homes are no different.

The team at Swift Management services have specialist social care consultants which assist Care Homes to meet the standards and increase their ratings. Every Health and Social Care service will be measured against five key elements, Safe, Caring, Responsive, Effective and Well Led. Ensuring Care Homes meet the Standards required in all elements of the inspection process can be complex for providers. The Care Home consultants within our team work with providers to ensure that the CQC standards are met in a care home and there is evidence of good practice to support this. A well-managed care home with good evidence of meeting the standards will afford a provider with a much better rating.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Providers of Health and Social Care need to navigate the act and comply with it. The team at Swift Management Services work with all sector providers, Care Homes, Ambulance Services, GP & Dental practices, Domiciliary Care Agencies Private Hospitals and Hospices to offer practical advice and support in compliance with the act and support with the regulators.

It is important that providers comply with regulations, provide high standards of care and governance and be able to prove that is what they do, by maintain good records. One of the best ways of ensuring a provider is meeting CQC regulation is maintain a live working service improvement plan. It is best practice for providers to monitor themselves against the Key Lines of Enquiry used by CQC in the regulation process, document where evidence of compliance can be found and ensure that where a shortfall is identified it is part of the service improvement plan so that it is addressed in a realistic timeframe.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Care Home Providers need to be able to interpret the act, meet the standards as well as manage their business. This can be a big task especially when faced with an inspection report which was not as expected. The team at Swift Management can support care home providers with all aspects of care home regulation, carry out Key Lines of Enquiry Inspections providing a comprehensive report, detailing where evidence can be found and what the shortfalls are. This can be translated into a service improvement plan.

We are also able to provide support to care home providers when the Regulators have decided to take enforcement action. We offer a comprehensive service, which assists in making swift and sustainable change to a service, thus reducing the risk of reputation damage and enforcement action.

CQC regulation commences with the registration of a new provider or service. Once registered this process is ongoing. Providers can find the process difficult to navigate and time consuming.

We can assist with all registration issues, and once registered any issues as they arise. Many of our clients make contact when less than favourable situations have occurred. We recommend discussing regulatory issues as early as possible in the process; do not wait for things to go too far.

We provide support and advice on the completion of factual accuracy submissions, which are both timebound and evidenced based. This means expertise in this area is vital, as the evidence you provide can make all the difference to your appeal.

Our team are able to offer advice on Notices of Proposals and Notices of Decisions, assist in preparation of action plans, and provide support to bring them to fruition. Prompt decisive action is required, and we have managed these situations before, where for many providers this will be the first time.

The way potential providers or current providers present themselves to the regulators is vital as it can instil confidence and reduce risks. We offer services from mock inspections to full regulatory support with issues. The aim of the mock inspection is to identify and assist you to rectify issues before a regulatory inspection. We provide the service with the evidence base they need to ensure a fruitful regulatory inspection.

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Advice on CQC Regulation | Achieving CQC Standards - Swift Management Services

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The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

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Comprehensive Care Home Management Consultancy Services for Excellence in Care

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Comprehensive Care Home Management Consultancy Services for Excellence in Care

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Explore comprehensive Care Home Management Consultancy services designed to enhance operational efficiency, elevate care standards, and ensure full regulatory compliance. Whether you need strategic planning, staff training, or tailored solutions to address specific challenges, our consultancy provides the expertise and guidance necessary for care homes to thrive. Empower your facility with professional support that prioritizes quality care and sustainable management practices.

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Care compliance consultants supporting
health and social care providers

We’ll help your health and social care service thrive.

Improve Your
CQC Rating

Increase
Staff Motivation

Deliver
Quality Care

Running a health or social care service can be challenging.

Do you want to provide the best possible care for your
residents or patients?

Do you need to improve your CQC rating?

Are you worried about your next inspection?

Has your revenue been damaged by a poor inspection report?

You need to keep up with paperwork and staffing issues, all whilst juggling the day-to-day running of your establishment. You also need to improve your CQC rating – but with so many regulations and changing standards, it’s difficult to know where to start.

You don’t need to feel overwhelmed. We’re here to make sure you’re always prepared and ready for inspection.

Your support starts here...

As a client of Swift Management Services, you will benefit from our expertise as registered nurses and care home managers.

We know the impact your CQC rating has on your staff and business, and how daunting the inspections can be. So, we’re here to give you the guidance you need to improve both care standards and CQC ratings.

We’ll start by listening to find out what needs to be done, and then tailor an improvement plan for you.

A plan without action doesn’t help anyone, so we won’t stop halfway. We’ll help you implement the changes, giving you the skills and procedures you need to improve your rating. Now, your healthcare organisation can thrive.

We're here to guide you...

Interim management

Feedback surveys

Crisis management

Staff training

Regulatory support

Retained services

Strategic reviews

Expert witnesses

CQC mock inspections

We're here to guide you...

Interim management

Feedback surveys

Crisis management

Staff training

Regulatory support

Retained services

Strategic reviews

Expert witnesses

CQC mock inspections

Let’s get started...

We’ll help you create a clear vision and processes
to deliver high-quality care and support.

We will start by listening to find out what needs to be done and work with you to tailor an improvement plan.

We will then provide as much
support as you need throughout the
change process to embed the
improvements and improve your rating.

3

Improve standards.
Improve CQC ratings.
Improve reputation

Let’s get started...

We’ll help you create a clear vision and processes
to deliver high-quality care and support.

We will start by listening to find out what needs to be done and work with you to tailor an improvement plan.

We will then provide as much
support as you need throughout the
change process to embed the
improvements and improve your rating.

Improve standards.
Improve CQC ratings.
Improve reputation

Our Team has The Expertise

Robert York and Christopher Stringer are the founders of Swift Management Services Limited. They are both highly experienced  in the health sector, having worked for the NHS, Private and  Charitable providers. We believe that taking time to understand  your situation can bring about an effective and sustainable outcome.

Just a quick message to thank you for your help last year. We were successful in our registration (What took five months before took three weeks this time). We will keep you as our go-to person if we need help!

David D- Domiciliary Care Provider Domiciliary Care Provider

I employed Swift Management Services Limited due to an increasing number of issues within my business. Despite my best efforts with the authorities/CQC and the employment of previous consultants, the situation did not seem to be getting any better. I rang them one afternoon in complete desperation not knowing what to do next. They took time to listen to my concerns and got to work straight away, tackling the lists of paperwork and within a matter of days things began to look clearer. They produced a comprehensive action plan. They had a firm grip of the situation often going above and beyond to help me and the staff who were already under immense stress, due to the threat of immediate closure by CQC. They are professional and realistic keeping me updated at every step of the way - often shouldering a lot of the burden. They were a huge help to me and my business.

Mrs K. A. Davies- Proprietor CEO

We have engaged the services of Swift Management Services Limited since November 2019. Our initial contract with them was to help us with an Inadequate rating and embargo. The team quickly gained the trust of the local authority and CQC and represented us throughout this period. We have had KLOE reports and action plans, these have helped us to keep on track and make improvements. They have also represented us at Safeguarding/Provider improvement meetings with the authorities, which helped considerably the addition of monthly audits and update reports the regulators understood how seriously we took making improvements. Since then our improvements have been recognised by both the local Care Home Support team and more importantly CQC. We have now taken out a retained service contract to support me as the provider and my registered manager. We now see the Swift Team as part of the Fouracres family as we work so closely together. Being able to call them whenever we have a question or concern has brought me peace of mind and I really appreciate the level of support given. I would have no hesitation in recommending Swift Management Services, our main point of contact is Robert York and Christopher Stringer although we have at one point or another had contact with a number of their team as the variety of experience that they bring means that audits are always from a fresh pair of eyes, enabling us to identify areas for improvement.

Mrs Philomena Okoron-Kwo Provider

Just a quick message to thank you for your help last year. We were successful in our registration (What took five months before took three weeks this time). We will keep you as our go-to person if we need help!

David D- Domiciliary Care Provider Domiciliary Care Provider

I employed Swift Management Services Limited due to an increasing number of issues within my business. Despite my best efforts with the authorities/CQC and the employment of previous consultants, the situation did not seem to be getting any better. I rang them one afternoon in complete desperation not knowing what to do next. They took time to listen to my concerns and got to work straight away, tackling the lists of paperwork and within a matter of days things began to look clearer. They produced a comprehensive action plan. They had a firm grip of the situation often going above and beyond to help me and the staff who were already under immense stress, due to the threat of immediate closure by CQC. They are professional and realistic keeping me updated at every step of the way - often shouldering a lot of the burden. They were a huge help to me and my business.

Mrs K. A. Davies- Proprietor CEO

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What would a positive CQC rating mean to you?

CQC inspections shouldn't keep you awake at night

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Healthcare Sector Consultancy Services - Swift Management Services

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Swift Management Services is offering expert support to health and social care providers, to deliver quality care services through audit, using innovative research based action plans from our dedicated team.

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Trusted Care Home Interim Management for Seamless Transitions

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Trusted Care Home Interim Management for Seamless Transitions

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Looking for reliable Care Home Interim Management to support your facility during critical transitions? Swift Management Services offers experienced interim managers who ensure smooth, compliant, and compassionate operations for your care home. Secure the continuity of care with our trusted professionals. Discover more about our services here: Care Home Interim Management.

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Expert Care Consultant Services for Quality & Compliance in UK Care Homes | Swift Management

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Expert Care Consultant Services for Quality & Compliance in UK Care Homes | Swift Management

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Swift Management Services provides experienced care consultant support to elevate care home quality, ensure compliance, and streamline operations across the UK. Rely on our tailored guidance to optimize care services with a trusted care consultant partner.

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Understanding CQC Standards for Care Homes: A Complete Guide

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Understanding CQC Standards for Care Homes: A Complete Guide

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If you're looking to ensure the highest quality care in residential settings, understanding the CQC Standards for Care Homes is essential. These standards guarantee that care homes provide safe, effective, compassionate, and high-quality care. Discover how compliance can improve overall care services and benefit residents. Read more!

# data[].attributes.attachment_link.readable_text
The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

The regulation of care homes since 2000 have been evolving year on year, following the implantation of the Care Standards Act and latterly the Health and Social Care Act.

CQC use many sources of information to build a picture of the health and social care settings they regulate. This includes inspection reports from other agencies such as local authorities, fire officers, environmental health inspectors, GP's, Social Workers and District Nurses as well as members of the public. All this information is used along with notifications from care homes as required by the health and social care act, as well as the annual return required to be submitted by Care Homes known in England as the PIR. Other sources available are also logged such as information on company websites and social media. All this information builds a picture of a health care setting prior to an inspection taking place and helps to decide on the regularity and types of inspection required.

Despite how excellent a service is; if there is no evidence to prove it the service risks getting grades less than they deserve. CQC rate homes in five categories these are: Safe, Responsive, Caring, Effective and Well led. They use the KLOE's to measure this. KLOE stands for Key Lines of Enquiry, and each of the five categories above have several KLOE's attached to them. Many have a cross over from one category to another. This means a care home manager needs to understand the KLOE's and have all the evidence to hand demonstrate compliance.

Many care home operators choose to use a care consultancy only when there is a problem to resolve but this could be a very short sighted view and whilst a care consultant is more than able to crisis manage, it is far better to engage their services to ensure their service is meeting standards, showcasing good practice and prevent the need for fire-fighting.

When looking at achieving CQC standards, increasing grades and demonstrating sustainable evidence Health and Social Care Consultants have a lot to offer. When we do visit a care home which has been rated inadequate, often staff, relatives and residents feel that the rating is unjust and is not reflective of the care home they know.

Building the evidence is singularly one of the most important things any care operator can do, some of it is simple but time-consuming, other elements need skill and understanding.

Care providers can encourage residents and relatives to complete online surveys such has completing a response card to Carehome.co.uk or directly to CQC. Keep pictures of events in and around the service as evidence of what has been taking place. Keep thank you cards and letters, along with letters of complaint. It is always about balancing the view. Every inspector knows that no service is perfect.

Many of our customers have taken advantage of our staff and resident and relative surveys; they are objective as they are independently undertaken, they are anonymous and as such seen to be a far more reliable form of survey than one undertaken internally. The team at Swift Management are also able to benchmark the results against other providers. Lesson learned are something CQC like to see and a simple response to the overall survey with a "you said" "we did" report to go with the results can go a long way in demonstrating that a provider takes what they hear seriously.

When a complaint is received, we can assist a provider in writing a response, which is meaningful appropriate and gives a clear indication of lessons learned. If the complainant is not satisfied again Swift Management can undertake an independent review. This is an option that shows transparency. We can assist care home managers with our KLOE inspections as these allow the home to showcase the evidence they have and make it easy for a manager to produce it at the time of an inspection. As we have previously said no service is perfect therefore a high-quality service improvement plan is vital to showcase your service. We have a tried and tested formula for this, and our support can keep you on track. It helps providers complete their PIR and again shows how the service is well led.

Regulatory Notifications are a legal requirement, but when our consultants visit a service the registered manager is often not reporting everything they should, this is sometimes because they do not see an incident as reportable or they do not want to bring the services reputation down, due to making the notification. This could not be further from the truth. Transparency and openness are something that CQC find reassuring, it shows the service has nothing to hide, and that improvements are consistent and ongoing. Our team helps registered managers overcome this and assist where necessary in tying back the issue to the action plan, thus making the action plan a live document. This again demonstrates transparency.

Providing a great service should be the principle aim of every provider within the health and social care sector, achieving CQC standards is not difficult, it is proving how you do so that is the challenge. Swift Management Services can provide you with support that allows you to do both.

One comment often seen in inspection reports relates to care documentation and care plans. The report usually highlights that they are not person centred or they do not reflect the care that is being given. Our consultants can provide training and support around writing person centred care plans but also audit care plans and other care documentation to show that they all link together. Many providers see the risk assessments, care plans and daily records as three distinct records but they are not and need to work hand in hand.

We also see examples of care plans that are documents which are neatly maintained and kept up to date for reviews or inspections but, the staff on the frontline do not have any knowledge of the contents. Again, our team help by implementing systems to ensure documentation is not only correct and detailed but also in use.

Achieving CQC standards and improving your ratings is usually about transparency, lesson learned and knowing your business and addressing issues. Our team of consultants at Swift Management are highly experienced in all these areas and can really make a difference which is why this year we are launching a package to support health and social care establishments meet the standards without breaking the bank.

When a care home, receives an inadequate rating they usually receive a local authority embargo meaning resident numbers fall with no new admissions, the private market falls away as people read your report and staff leave because they feel they do not want to be associated with an inadequate home, there is also usually an element of bad press. In an average 60 bed care home, receiving an inadequate rating can cost as much as £250k in lost revenue, increased training and agency costs etc therefore prevention must be better than cure especially for those people using our service.

The basis of CQC inspection is the Key Lines of Enquiry or KLOE standards. They apply to all services within the Health and Social Care sector. The industry needs to ensure they meet the standards laid down within the act and care homes are no different.

The team at Swift Management services have specialist social care consultants which assist Care Homes to meet the standards and increase their ratings. Every Health and Social Care service will be measured against five key elements, Safe, Caring, Responsive, Effective and Well Led. Ensuring Care Homes meet the Standards required in all elements of the inspection process can be complex for providers. The Care Home consultants within our team work with providers to ensure that the CQC standards are met in a care home and there is evidence of good practice to support this. A well-managed care home with good evidence of meeting the standards will afford a provider with a much better rating.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Providers of Health and Social Care need to navigate the act and comply with it. The team at Swift Management Services work with all sector providers, Care Homes, Ambulance Services, GP & Dental practices, Domiciliary Care Agencies Private Hospitals and Hospices to offer practical advice and support in compliance with the act and support with the regulators.

It is important that providers comply with regulations, provide high standards of care and governance and be able to prove that is what they do, by maintain good records. One of the best ways of ensuring a provider is meeting CQC regulation is maintain a live working service improvement plan. It is best practice for providers to monitor themselves against the Key Lines of Enquiry used by CQC in the regulation process, document where evidence of compliance can be found and ensure that where a shortfall is identified it is part of the service improvement plan so that it is addressed in a realistic timeframe.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Care Home Providers need to be able to interpret the act, meet the standards as well as manage their business. This can be a big task especially when faced with an inspection report which was not as expected. The team at Swift Management can support care home providers with all aspects of care home regulation, carry out Key Lines of Enquiry Inspections providing a comprehensive report, detailing where evidence can be found and what the shortfalls are. This can be translated into a service improvement plan.

We are also able to provide support to care home providers when the Regulators have decided to take enforcement action. We offer a comprehensive service, which assists in making swift and sustainable change to a service, thus reducing the risk of reputation damage and enforcement action.

CQC regulation commences with the registration of a new provider or service. Once registered this process is ongoing. Providers can find the process difficult to navigate and time consuming.

We can assist with all registration issues, and once registered any issues as they arise. Many of our clients make contact when less than favourable situations have occurred. We recommend discussing regulatory issues as early as possible in the process; do not wait for things to go too far.

We provide support and advice on the completion of factual accuracy submissions, which are both timebound and evidenced based. This means expertise in this area is vital, as the evidence you provide can make all the difference to your appeal.

Our team are able to offer advice on Notices of Proposals and Notices of Decisions, assist in preparation of action plans, and provide support to bring them to fruition. Prompt decisive action is required, and we have managed these situations before, where for many providers this will be the first time.

The way potential providers or current providers present themselves to the regulators is vital as it can instil confidence and reduce risks. We offer services from mock inspections to full regulatory support with issues. The aim of the mock inspection is to identify and assist you to rectify issues before a regulatory inspection. We provide the service with the evidence base they need to ensure a fruitful regulatory inspection.

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Advice on CQC Regulation | Achieving CQC Standards - Swift Management Services

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The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

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Expert Advice on Achieving CQC Standards for Your Care Facility

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Expert Advice on Achieving CQC Standards for Your Care Facility

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Struggling with meeting CQC standards? Check out this comprehensive guide offering expert advice on achieving CQC standards to ensure compliance and improve the quality of care at your facility. Learn the essential steps to get ahead and maintain top standards in healthcare.

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The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

The regulation of care homes since 2000 have been evolving year on year, following the implantation of the Care Standards Act and latterly the Health and Social Care Act.

CQC use many sources of information to build a picture of the health and social care settings they regulate. This includes inspection reports from other agencies such as local authorities, fire officers, environmental health inspectors, GP's, Social Workers and District Nurses as well as members of the public. All this information is used along with notifications from care homes as required by the health and social care act, as well as the annual return required to be submitted by Care Homes known in England as the PIR. Other sources available are also logged such as information on company websites and social media. All this information builds a picture of a health care setting prior to an inspection taking place and helps to decide on the regularity and types of inspection required.

Despite how excellent a service is; if there is no evidence to prove it the service risks getting grades less than they deserve. CQC rate homes in five categories these are: Safe, Responsive, Caring, Effective and Well led. They use the KLOE's to measure this. KLOE stands for Key Lines of Enquiry, and each of the five categories above have several KLOE's attached to them. Many have a cross over from one category to another. This means a care home manager needs to understand the KLOE's and have all the evidence to hand demonstrate compliance.

Many care home operators choose to use a care consultancy only when there is a problem to resolve but this could be a very short sighted view and whilst a care consultant is more than able to crisis manage, it is far better to engage their services to ensure their service is meeting standards, showcasing good practice and prevent the need for fire-fighting.

When looking at achieving CQC standards, increasing grades and demonstrating sustainable evidence Health and Social Care Consultants have a lot to offer. When we do visit a care home which has been rated inadequate, often staff, relatives and residents feel that the rating is unjust and is not reflective of the care home they know.

Building the evidence is singularly one of the most important things any care operator can do, some of it is simple but time-consuming, other elements need skill and understanding.

Care providers can encourage residents and relatives to complete online surveys such has completing a response card to Carehome.co.uk or directly to CQC. Keep pictures of events in and around the service as evidence of what has been taking place. Keep thank you cards and letters, along with letters of complaint. It is always about balancing the view. Every inspector knows that no service is perfect.

Many of our customers have taken advantage of our staff and resident and relative surveys; they are objective as they are independently undertaken, they are anonymous and as such seen to be a far more reliable form of survey than one undertaken internally. The team at Swift Management are also able to benchmark the results against other providers. Lesson learned are something CQC like to see and a simple response to the overall survey with a "you said" "we did" report to go with the results can go a long way in demonstrating that a provider takes what they hear seriously.

When a complaint is received, we can assist a provider in writing a response, which is meaningful appropriate and gives a clear indication of lessons learned. If the complainant is not satisfied again Swift Management can undertake an independent review. This is an option that shows transparency. We can assist care home managers with our KLOE inspections as these allow the home to showcase the evidence they have and make it easy for a manager to produce it at the time of an inspection. As we have previously said no service is perfect therefore a high-quality service improvement plan is vital to showcase your service. We have a tried and tested formula for this, and our support can keep you on track. It helps providers complete their PIR and again shows how the service is well led.

Regulatory Notifications are a legal requirement, but when our consultants visit a service the registered manager is often not reporting everything they should, this is sometimes because they do not see an incident as reportable or they do not want to bring the services reputation down, due to making the notification. This could not be further from the truth. Transparency and openness are something that CQC find reassuring, it shows the service has nothing to hide, and that improvements are consistent and ongoing. Our team helps registered managers overcome this and assist where necessary in tying back the issue to the action plan, thus making the action plan a live document. This again demonstrates transparency.

Providing a great service should be the principle aim of every provider within the health and social care sector, achieving CQC standards is not difficult, it is proving how you do so that is the challenge. Swift Management Services can provide you with support that allows you to do both.

One comment often seen in inspection reports relates to care documentation and care plans. The report usually highlights that they are not person centred or they do not reflect the care that is being given. Our consultants can provide training and support around writing person centred care plans but also audit care plans and other care documentation to show that they all link together. Many providers see the risk assessments, care plans and daily records as three distinct records but they are not and need to work hand in hand.

We also see examples of care plans that are documents which are neatly maintained and kept up to date for reviews or inspections but, the staff on the frontline do not have any knowledge of the contents. Again, our team help by implementing systems to ensure documentation is not only correct and detailed but also in use.

Achieving CQC standards and improving your ratings is usually about transparency, lesson learned and knowing your business and addressing issues. Our team of consultants at Swift Management are highly experienced in all these areas and can really make a difference which is why this year we are launching a package to support health and social care establishments meet the standards without breaking the bank.

When a care home, receives an inadequate rating they usually receive a local authority embargo meaning resident numbers fall with no new admissions, the private market falls away as people read your report and staff leave because they feel they do not want to be associated with an inadequate home, there is also usually an element of bad press. In an average 60 bed care home, receiving an inadequate rating can cost as much as £250k in lost revenue, increased training and agency costs etc therefore prevention must be better than cure especially for those people using our service.

The basis of CQC inspection is the Key Lines of Enquiry or KLOE standards. They apply to all services within the Health and Social Care sector. The industry needs to ensure they meet the standards laid down within the act and care homes are no different.

The team at Swift Management services have specialist social care consultants which assist Care Homes to meet the standards and increase their ratings. Every Health and Social Care service will be measured against five key elements, Safe, Caring, Responsive, Effective and Well Led. Ensuring Care Homes meet the Standards required in all elements of the inspection process can be complex for providers. The Care Home consultants within our team work with providers to ensure that the CQC standards are met in a care home and there is evidence of good practice to support this. A well-managed care home with good evidence of meeting the standards will afford a provider with a much better rating.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Providers of Health and Social Care need to navigate the act and comply with it. The team at Swift Management Services work with all sector providers, Care Homes, Ambulance Services, GP & Dental practices, Domiciliary Care Agencies Private Hospitals and Hospices to offer practical advice and support in compliance with the act and support with the regulators.

It is important that providers comply with regulations, provide high standards of care and governance and be able to prove that is what they do, by maintain good records. One of the best ways of ensuring a provider is meeting CQC regulation is maintain a live working service improvement plan. It is best practice for providers to monitor themselves against the Key Lines of Enquiry used by CQC in the regulation process, document where evidence of compliance can be found and ensure that where a shortfall is identified it is part of the service improvement plan so that it is addressed in a realistic timeframe.

CQC is the regulatory body who regulates all Health and Social Care providers across England. The basis for CQC regulation is the Health and Social Care Act. Care Home Providers need to be able to interpret the act, meet the standards as well as manage their business. This can be a big task especially when faced with an inspection report which was not as expected. The team at Swift Management can support care home providers with all aspects of care home regulation, carry out Key Lines of Enquiry Inspections providing a comprehensive report, detailing where evidence can be found and what the shortfalls are. This can be translated into a service improvement plan.

We are also able to provide support to care home providers when the Regulators have decided to take enforcement action. We offer a comprehensive service, which assists in making swift and sustainable change to a service, thus reducing the risk of reputation damage and enforcement action.

CQC regulation commences with the registration of a new provider or service. Once registered this process is ongoing. Providers can find the process difficult to navigate and time consuming.

We can assist with all registration issues, and once registered any issues as they arise. Many of our clients make contact when less than favourable situations have occurred. We recommend discussing regulatory issues as early as possible in the process; do not wait for things to go too far.

We provide support and advice on the completion of factual accuracy submissions, which are both timebound and evidenced based. This means expertise in this area is vital, as the evidence you provide can make all the difference to your appeal.

Our team are able to offer advice on Notices of Proposals and Notices of Decisions, assist in preparation of action plans, and provide support to bring them to fruition. Prompt decisive action is required, and we have managed these situations before, where for many providers this will be the first time.

The way potential providers or current providers present themselves to the regulators is vital as it can instil confidence and reduce risks. We offer services from mock inspections to full regulatory support with issues. The aim of the mock inspection is to identify and assist you to rectify issues before a regulatory inspection. We provide the service with the evidence base they need to ensure a fruitful regulatory inspection.

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Advice on CQC Regulation | Achieving CQC Standards - Swift Management Services

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The health and social care sector is one of the most regulated industries to work within. This is in part due to the significant effect it can have on the people that use the service coupled with the vulnerability of the client group.

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Expert Nursing Home Consulting Services by Swift Management

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Expert Nursing Home Consulting Services by Swift Management

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If you're seeking expert advice and support to enhance the quality of care in your facility, look no further than Swift Management. We specialize in nursing home consulting services, offering tailored solutions to meet the unique needs of each facility. Visit us to learn more about how their services can help you maintain compliance, improve operational efficiency, and ensure the highest standards of care for your residents.

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Care compliance consultants supporting
health and social care providers

We’ll help your health and social care service thrive.

Improve Your
CQC Rating

Increase
Staff Motivation

Deliver
Quality Care

Running a health or social care service can be challenging.

Do you want to provide the best possible care for your
residents or patients?

Do you need to improve your CQC rating?

Are you worried about your next inspection?

Has your revenue been damaged by a poor inspection report?

You need to keep up with paperwork and staffing issues, all whilst juggling the day-to-day running of your establishment. You also need to improve your CQC rating – but with so many regulations and changing standards, it’s difficult to know where to start.

You don’t need to feel overwhelmed. We’re here to make sure you’re always prepared and ready for inspection.

Your support starts here...

As a client of Swift Management Services, you will benefit from our expertise as registered nurses and care home managers.

We know the impact your CQC rating has on your staff and business, and how daunting the inspections can be. So, we’re here to give you the guidance you need to improve both care standards and CQC ratings.

We’ll start by listening to find out what needs to be done, and then tailor an improvement plan for you.

A plan without action doesn’t help anyone, so we won’t stop halfway. We’ll help you implement the changes, giving you the skills and procedures you need to improve your rating. Now, your healthcare organisation can thrive.

We're here to guide you...

Interim management

Feedback surveys

Crisis management

Staff training

Regulatory support

Retained services

Strategic reviews

Expert witnesses

CQC mock inspections

We're here to guide you...

Interim management

Feedback surveys

Crisis management

Staff training

Regulatory support

Retained services

Strategic reviews

Expert witnesses

CQC mock inspections

Let’s get started...

We’ll help you create a clear vision and processes
to deliver high-quality care and support.

We will start by listening to find out what needs to be done and work with you to tailor an improvement plan.

We will then provide as much
support as you need throughout the
change process to embed the
improvements and improve your rating.

3

Improve standards.
Improve CQC ratings.
Improve reputation

Let’s get started...

We’ll help you create a clear vision and processes
to deliver high-quality care and support.

We will start by listening to find out what needs to be done and work with you to tailor an improvement plan.

We will then provide as much
support as you need throughout the
change process to embed the
improvements and improve your rating.

Improve standards.
Improve CQC ratings.
Improve reputation

Our Team has The Expertise

Robert York and Christopher Stringer are the founders of Swift Management Services Limited. They are both highly experienced  in the health sector, having worked for the NHS, Private and  Charitable providers. We believe that taking time to understand  your situation can bring about an effective and sustainable outcome.

Just a quick message to thank you for your help last year. We were successful in our registration (What took five months before took three weeks this time). We will keep you as our go-to person if we need help!

David D- Domiciliary Care Provider Domiciliary Care Provider

I employed Swift Management Services Limited due to an increasing number of issues within my business. Despite my best efforts with the authorities/CQC and the employment of previous consultants, the situation did not seem to be getting any better. I rang them one afternoon in complete desperation not knowing what to do next. They took time to listen to my concerns and got to work straight away, tackling the lists of paperwork and within a matter of days things began to look clearer. They produced a comprehensive action plan. They had a firm grip of the situation often going above and beyond to help me and the staff who were already under immense stress, due to the threat of immediate closure by CQC. They are professional and realistic keeping me updated at every step of the way - often shouldering a lot of the burden. They were a huge help to me and my business.

Mrs K. A. Davies- Proprietor CEO

We have engaged the services of Swift Management Services Limited since November 2019. Our initial contract with them was to help us with an Inadequate rating and embargo. The team quickly gained the trust of the local authority and CQC and represented us throughout this period. We have had KLOE reports and action plans, these have helped us to keep on track and make improvements. They have also represented us at Safeguarding/Provider improvement meetings with the authorities, which helped considerably the addition of monthly audits and update reports the regulators understood how seriously we took making improvements. Since then our improvements have been recognised by both the local Care Home Support team and more importantly CQC. We have now taken out a retained service contract to support me as the provider and my registered manager. We now see the Swift Team as part of the Fouracres family as we work so closely together. Being able to call them whenever we have a question or concern has brought me peace of mind and I really appreciate the level of support given. I would have no hesitation in recommending Swift Management Services, our main point of contact is Robert York and Christopher Stringer although we have at one point or another had contact with a number of their team as the variety of experience that they bring means that audits are always from a fresh pair of eyes, enabling us to identify areas for improvement.

Mrs Philomena Okoron-Kwo Provider

Just a quick message to thank you for your help last year. We were successful in our registration (What took five months before took three weeks this time). We will keep you as our go-to person if we need help!

David D- Domiciliary Care Provider Domiciliary Care Provider

I employed Swift Management Services Limited due to an increasing number of issues within my business. Despite my best efforts with the authorities/CQC and the employment of previous consultants, the situation did not seem to be getting any better. I rang them one afternoon in complete desperation not knowing what to do next. They took time to listen to my concerns and got to work straight away, tackling the lists of paperwork and within a matter of days things began to look clearer. They produced a comprehensive action plan. They had a firm grip of the situation often going above and beyond to help me and the staff who were already under immense stress, due to the threat of immediate closure by CQC. They are professional and realistic keeping me updated at every step of the way - often shouldering a lot of the burden. They were a huge help to me and my business.

Mrs K. A. Davies- Proprietor CEO

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What would a positive CQC rating mean to you?

CQC inspections shouldn't keep you awake at night

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Healthcare Sector Consultancy Services - Swift Management Services

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Swift Management Services is offering expert support to health and social care providers, to deliver quality care services through audit, using innovative research based action plans from our dedicated team.

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Prepare for Success: Expert Mock CQC Inspections Services by Swift Management

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Prepare for Success: Expert Mock CQC Inspections Services by Swift Management

# data[].attributes.body
Looking for reliable and professional Mock CQC Inspections Services? Swift Management offers comprehensive and tailored solutions to help healthcare providers prepare for CQC inspections. Visit our website to learn more about our services and how we can assist you in achieving compliance and excellence in care.

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A Comprehensive Guide to Setting Up Your Care Home with Swift Management

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A Comprehensive Guide to Setting Up Your Care Home with Swift Management

# data[].attributes.body
Discover expert guidance on how to set up a care home efficiently and effectively with Swift Management. Gain valuable insights, resources, and support for your care home venture. Visit now!

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Opportunity Knocks! Learn How to Open Up a Care Home

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Opportunity Knocks! Learn How to Open Up a Care Home

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Unlock the secrets to starting your own care home with expert guidance! Explore a comprehensive guide on "how to open up a care home" at Swift Management Services Limited. From licensing to operations, discover the steps to success. Visit us for invaluable insights and turn your passion for care into a rewarding venture. Seize the opportunity today!

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Setting Up A New Care Home - Swift Management Services

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Swift Management Services specialise in supporting the smaller care provider, whether you are looking to Setting Up A New Care Home or you are looking to buy and operate your first care home.

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Committed to Quality Care: Meeting CQC Standards for Care Homes

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Committed to Quality Care: Meeting CQC Standards for Care Homes

# data[].attributes.body
Ensuring the highest level of care for our loved ones is our top priority. That's why we always adhere to the CQC Standards for Care Homes, which cover everything from safety and cleanliness to staffing and resident well-being. At Swift Management Services Limited, we're committed to providing compassionate, person-centered care that meets these rigorous standards every day.

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Care Home Consultants: Tailored Solutions for Optimal Care and Comfort

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Care Home Consultants: Tailored Solutions for Optimal Care and Comfort

# data[].attributes.body
Optimize care for your loved ones with the guidance of our experienced Care Home Consultants. Our team of Care Home Consultants is committed to providing tailored solutions, ensuring the highest quality of support and comfort. Contact us for expert advice and compassionate care planning today.

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Navigating the Path to a New Care Home with Swift Management

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Navigating the Path to a New Care Home with Swift Management

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Explore expert guidance on setting up a new care home with Swift Management Services Limited. Our comprehensive resources empower you to navigate the intricacies of establishing a nurturing and efficient care facility. Discover tailored solutions for seamless care home development. Browse our website today!

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Setting Up A New Care Home - Swift Management Services

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Swift Management Services specialise in supporting the smaller care provider, whether you are looking to Setting Up A New Care Home or you are looking to buy and operate your first care home.

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Elevating Excellence: Swift Management's Care and Management Services

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Elevating Excellence: Swift Management's Care and Management Services

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Discover top-notch Care and Management Services at Swift Management Services Limited. Our experts provide comprehensive solutions for your needs. Visit us today to ensure the well-being of your organization.

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Expert Guidance for Setting Up a New Care Home: Start Your Journey Today!

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Expert Guidance for Setting Up a New Care Home: Start Your Journey Today!

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Are you considering setting up a new care home? It can be a rewarding and fulfilling experience, but it's important to ensure that you have all the information and resources you need to make it a success. From selecting the right location to hiring qualified staff and creating a welcoming environment for residents, there are many important considerations to keep in mind. At Swift Management Services Limited, we can help guide you through the process of setting up a new care home, providing expert advice and support every step of the way. Contact us today to learn more!

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Setting Up A New Care Home - Swift Management Services

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Swift Management Services specialise in supporting the smaller care provider, whether you are looking to Setting Up A New Care Home or you are looking to buy and operate your first care home.

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Exploring What Are Care Management Services at Swift Management Services Limited

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Exploring What Are Care Management Services at Swift Management Services Limited

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Discover comprehensive care management services at Swift Management Services Limited. Learn what are care management services, what do they entail and how we can support your needs. Visit us today!

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What are Care Management Services - Swift Management Services

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Learn about Care Management Services offered by Swift Management Services. Our expert team provides personalized care coordination, and guidance to ensure optimal care delivery. Trust us to streamline your processes and improve the overall quality of care for your organization.

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Swift Management - Leading Care Home Consultants for Quality Senior Care

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Swift Management - Leading Care Home Consultants for Quality Senior Care

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Swift Management: Your Trusted Care Home Consultants - Enhancing Senior Care Explore expert care home consultancy services at Swift Management. Our experienced consultants offer tailored solutions to improve senior care facilities.

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Expert Mock CQC Inspections Services for Healthcare Compliance | Swift Management

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Expert Mock CQC Inspections Services for Healthcare Compliance | Swift Management

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Explore Swift Management's expert services for Mock CQC inspections and healthcare compliance solutions. Ensure your organization is prepared for real inspections. Visit us today!

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Mock CQC Inspections Services - Swift Management Services

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Swift Management Offer high-quality mock CQC inspections services, adds value to any Health and Social Care Service. Book a mock inspection for care homes today.

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Home Care Agency Consulting Services: Expert Guidance for Success

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Home Care Agency Consulting Services: Expert Guidance for Success

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Discover expert home care agency consultant services to improve your caregiving business. Get tailored solutions and guidance from experienced consultants today.

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WE CAN ASSIST WITH:

Strategic review of your care service, from securing bank funding, to developing new services, we have the necessary experience to help you achieve your goals.

Crisis Management at both board and individual service level, assisting you to resolve situations and more importantly put into place strategies to prevent future reoccurrences.

Care and Compliance reviews and/or ongoing support to develop your staff and systems to provide the vital evidence that regulators are looking for.

Advice on staff compliment and recruitment. As services and clients change, it is important that you review your staff compliment, to ensure that you are delivering on expectations. With the prolonged shortage of registered nurses, many providers are considering how they can maintain their service. We can support you by providing the opportunity to review your existing team skills and ensure that they are deployed in the most effective way.

Coaching and mentorship

Quality systems and bespoke policy documents and reviews. Keeping abreast of the various changes in regulatory requirements means that your documentation and systems also have to reflect current practice. Our team is able to provide a complete suite of policy documents, as well as bespoke policies and procedures, rather than trying to make one size all fit approach work.

Liaison with Local Authorities and Regulators can be a minefield. Let us help you negotiate your way through discussions about fees, commissioning arrangements, referrals, and complaints management. We have extensive experience in securing fee reviews, contracted beds, and complaints resolution. We are adept at working with regulators to achieve registration of new services, or variations to existing categories of care to enable your service to meet the local requirements of your market place.

Long term outsourced management for companies and services. We can provide both long and short-term management support for your service or company and have consultants available with experience in General Management, Surgery, Intensive Care, Administration, Catering, Quality Systems, Audit, Service Design, Tendering, Care Plan review.

Liaison with local authorities, regulators, to support the resolving issues.

Care Home Support

Care Home support can mean different things to different people. The team at Swift Management can offer support in the management of all care services, from providing interim staff which are required manage the service to supporting and developing existing staff to grow.

We have consultants experienced in managing care homes who are adept at advising on change programmes. We will work with a provider to achieve what they need to achieve.

We can offer support with:

Nursing and Care Management

Administration - Financial and Non-Financial

General Management advice support and mentorship

Fee Reviews

Attendance at Meetings to represent or support managers or providers

Assist in the budget setting process

Advise on implementation of computer systems.

Provide Training in Clinical and non-clinical aspects of Care Home Management

Undertake Care Reviews

Mock Inspections

Interim Management

New Service Design

Strategic Reviews

Complaint resolution

Risk Management

The phrase care home support encompasses many of the services we offer. We can put them into a package which means costs can be controlled and the services tailored to your needs. Every project is overseen by a senior member of our consultancy team and a specific consultant is assigned who are best able to achieve our client's goals.

Many of our clients take advantage of our retained consultant services and build on this basic package. This means that the consultant you work with already understands your operation and is aware of the issues and is quickly able to assist.

Care Home Support Team

The care home support team is led by Christopher Stringer who has over 20 years' experience in the care home sector. His skills as a nurse and as a finance director and chief operating officer, makes him the ideal person to manage any support project.

Where complex regulatory issues are encountered Robert York manages the assignment, as he has significant regulatory experience from Hospitals to Care Homes and can navigate the complexities of regulation within the industry.

Both work with a team of consultants, some are associates and others directly appointed by Swift Management. This extensive team means we have consultants able to work across the three care regulators in England, Scotland, and Wales.

The aim of the team is to provide rapid and consistent support to a care home whatever their specific needs are.

All our consultants have gone through a robust recruitment process and have fully transferable DBS checks at an enhanced level, for both adults and children, which means whatever the service you need support with, our consultants have been fully tested.

Care Home Consultant Midlands

Due to the volume of work we have seen in the Midlands we have appointed a member of our team, who specifically overseas this client group. This has proved invaluable to the service we provide. Sharon Payne joined the team almost 2 years ago as a staff member.

Sharon has 30 year plus experience within the Social Care Sector, having held many roles and has a reputation for successfully leading rapid turnaround projects, which have seen significant improvements in regulatory ratings. Where necessary, Sharon is supported by associate consultants to achieve our client's goals.

All our services are based on pre agreed action plans, which are formulated by our clients and our senior consultants at the commencement of any project. This means there are clear measurable goals to be achieved in a pre-agreed timeframe.

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Care Home Consultants Midlands, UK - Swift Management Services

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Best Care Home Consultant in England. We provide care home consultancy, mock inspections, business development, legal support and Catering support for care homes.

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Nursing Home Management Consultant - Swift Management Services

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Nursing Home Management Consultant - Swift Management Services

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Swift Management Services are nursing home management consultant professionals who provides guidance and advice to nursing homes and other long-term care organizations on how to optimize their operations and improve the quality of care provided to residents.