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1. What sets your service apart from your competitors?
2. How do you ensure the safety and security for your services?

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1. Our personal shopper service sets itself apart from competitors by offering a human expertise, ensuring personalized and tailored shopping experiences that perfectly match individual preferences and needs.

2. We prioritize safety and security for our personal shopper service by employing strict privacy measures to protect customer data, conducting thorough background checks and training for our personal shoppers, and implementing secure payment gateways to safeguard financial transactions.

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1. In the case of rain, our personal shopper service takes necessary precautions to ensure the safety of our staff and the protection of the items being delivered. We may adjust delivery methods or utilize protective packaging to prevent damage from moisture.

2. We recruit staff for our personal shopper service through a rigorous selection process that includes thorough background checks, interviews, and assessments to ensure they possess the necessary qualifications, reliability, and professionalism required for delivering exceptional service to our customers.

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1. Is there going to be additional charges if its raining ?

2. How do you actually recruits your staff to deliver the goods/foods?

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1. Have you ever had a problem with customer like they ask for free delivery charge?
2. How the ideas to do this business are come out?

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1. What is the biggest problem you face during delivery service, and how do you solve it?
2. How do you find or approach the key partners?

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1. What challenges did you face in the early stages of your business, and how did you overcome them?
2. What inspired you to start your own business

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How long did u guys take to come up with this idea?

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1. What is the biggest risk of the project? What other potential risks exist? How to avoid and deal with it?
2. What should I do if a certain problem occurs (macro risk, product risk, operational risk, team risk, etc.)? Does the project still have development opportunities?

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1. Are you guys have a planning to make an app for Tapau?
2. Is it time consuming for the rider to check dm(s) for the order?

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1) How long it takes for delivery? Is that faster than grabfood, shoppeefood and so on?
2) It is open for UM area only?

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1. How do you handle customer complaints or issues regarding missing items, incorrect orders, or unsatisfactory food quality, and what actions do you take to rectify these situations?

2.How do you ensure the timely and efficient delivery of food while maintaining the quality and freshness of the meals?

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1) How you can make sure students will choose your service since there there are other competitors like food panda and grab food that already have big name and sometimes they provide vouchers for discount?
2) What happen if the goods that the customer order arrive late than the estimated time?

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1. How do you plan to generate revenues from your service?
2. Can you explain how you will handle peak demand and surge pricing situations?

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1. How long does it take to prepare this Tapau meal?
2.How do you manage time well so that this food arrives on time?