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The Unified Theory of Acceptance and Use of Technology (UTAUT), developed by Venkatesh et al. (2003), integrates elements from several earlier models like the Technology Acceptance Model (TAM) and the Diffusion of Innovations theory. UTAUT focuses on four main factors that drive technology adoption: performance expectancy, effort expectancy, social influence, and facilitating conditions. These factors are influenced by age, gender, experience, and voluntariness of use, offering a comprehensive framework to understand user behavior in adopting new technologies.

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1. Performance Expectancy relates to the user’s belief that using technology will enhance their job performance and productivity.

2. Effort Expectancy is defined as the degree of ease associated with the use of the system.

3. Social Influence examines the impact of external factors on an individual’s decision to adopt technology.

4. Facilitating Conditions relate to the availability of resources, support, and infrastructure necessary for technology adoption and usage.

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1. To enhance performance expectancy, introduce technology-driven solutions that directly address the challenges they face.

2. Simplifying technology interfaces and providing user-friendly training materials can significantly reduce the perceived effort required for technology adoption.

3. Encouraging knowledge-sharing platforms and creating communities of practice among users can foster social influence.

4. Improving facilitating conditions involves ensuring that the necessary resources and support systems are in place.

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Implementing mobile apps or web-based platforms for real-time monitoring and tracking of workplace incidents can empower users to respond promptly, resulting in improved outcomes.

Providing step-by-step video tutorials on using a project management collaborative software can help overcome initial barriers and boost confidence.

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UTAUT can be applied across various organizational contexts and for different technologies, making it a flexible model for diverse settings.

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UTAUT aids in designing more user-friendly products and systems by understanding user needs and behaviors.

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Very complex model due to the multitude of contructs.

Moderators raise explanatory power but also the models complexity.

Accordingly often applied without moderators.