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This is a common diagnosis but I am not trying to downplay this as this is still a loss of great import to you

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Dealt with anxious patient well

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Appropriate touch and body gestures whilst SP crying

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Explored other avenues of support as the husband is overseas.

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Acknowledge that news is unexpected/sudden

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Dass explain things well

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Explained procedure and processing of histology to allow pt or family to understand

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"Examination was not normal, having PMB for 2 years is not normal"

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Have you been told anything about the investigations and progress from the previous visit

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Examination was not quite normal....

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It was good to suggest to speak to the patient together with the family members.

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Dr offering support with regards to diagnosis and addressing patient’s main concern ie having a family

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Give some hope

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Sensitive language used

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Omg Yijie handle this pt well
Extremely difficult station

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Managing patient expectations and clarifying their doubts is important. Good not to commit to IVF and raise their hopes 

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Managing patient expectations and clarifying their doubts is important. Good not to commit to IVF and raise their hopes 

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Yijie is emphatic
Tats a good thing

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Offer for husband/family to join patient for support before breaking bad news

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Allow time for patient to process bad news

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SP very good but it’s limited by the context of the scenario and environment

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Difficult clinical scenario
But Lynn handled it well

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Dr reassured the daughter that it is good that her daughter has managed to bring patient to get checked and diagnosed.

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Lynn clarified pt perspective and ideas well

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Lynn give explaination
Can explain questions and diagnosis well

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Lynn has good structure despite Aimee being trying

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Lynn has good structure
Stuck to it despite Aimee being trying

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She remained composed during the interview.

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Very good eye contact Kelvin. And calm.
Clear explanation and follow up plans.

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Kelvin is calm
Manage to remain cordial despite grace being difficult

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Allow opportunity for questions

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Kelvin was clear in explaining the diagnosis.
Calm when dealing with aggressive patient.
Allowed time for patient to ask question.

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5 stars for Michelle Kwek

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Setting the room /environment is very important in allowing patients/family to be comfortable in discussing serious/bad news.

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Michelle Kwek communicated very well.

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Michelle Kwek was very compassionate

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Kelvin was very clear when he gave the news
He was polite despite grace being very difficult