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Critical path:

I run the critical path daily, inputting key information/dates for my teams visibility. I also run through this with my team and the demand planning/QA teams once a week.

K3 - Product lifecycle from development to customer

K4 - Principles of buying and merchandising and the specific role of each (critical path colour coded for each department)

S4 - Ensures accurate implementation of the critical path prioritising actions accordingly

S9 - Ensures the agreed route to market is delivered and maintained successfully so that objectives are met

B4 - Is resilient, organised with an eye for attention to detail

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Brand Positioning Map:

This was one of my previous FRA assignments showing the 'Harrods' position in the market.

K5 - The brand position within the market, which includes both UK and global markets, retailer types and trading models

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Sales & Stock report:

This is sent out by the demand planning team every Monday ahead of Trade. I use this throughout the week to update my team on newness, sales patterns, stock levels etc.

K20 - The impact of stock planning and densities on profitability and how it aligns to organisational/brand strategy

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Accessories Comp Shop:

I completed this physical comp shop back in December to look out for Christmas retail trends/products as well as Accessory competitors.

K7 - Key aspects of the sector in respect of global and domestic trading patterns

K11 - The principles of undertaking competitor analyses

S15 - Demonstrates anticipation of customer buying and product patterns to forecast future demand

B5 - Is flexible, agile and adaptable to changing markets

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SS25 Harrods Own Label Accessories Design Mood Board:

We reference this document regularly when working towards SS25. We will share this document with our suppliers to confirm what direction our strategy is aiming for.

K10 - The principles of internal trend analysis and forecasting

K21 - Factors affecting and impacting seasonal planning to ensure availability of appropriate products and to drive profit

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Hbeauty Trade Report:

I pull and send this report every Monday morning for my teams visibility. It tells us what is selling well in the Hbeauty sites.

K12 - The different purchasing habits of customers, seasonality and the different customer journey across all purchasing channels

S12 - Demonstrates accurate application of systems in analysing data (for example, customer trends, buying patterns, stock rotation and levels)

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Ethical Supply Policy Form:

For Harrods Own Label vendors we currently ask that suppliers provide us with a 3rd party audit, this does not need to be conducted specifically for us, but we ask that it is a Smeta audit (through Sedex). We will consider other audits if the supplier asks us to, but we can’t guarantee that we will be able to accept it.

K2 - Industry standards, regulations and legislation relating to the ethical and sustainable sourcing, purchasing and sale of goods to ensure compliance

S8 - Applies an ethical and sustainable approach to the buying and merchandising process in line with policies and procedures to achieve legal compliance

B6 - Operates within professional code of ethics

S3 - Ensures product quality and legal compliance by working within industry standards, regulations and legislation to source, purchase and sell goods

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Vendor Guidlines (quality)

The technical team send this over to every vendor to ensure they are meeting our requirments.

K2 - Industry standards, regulations and legislation relating to the ethical and sustainable sourcing, purchasing and sale of goods to ensure compliance

S8 - Applies an ethical and sustainable approach to the buying and merchandising process in line with policies and procedures to achieve legal compliance

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Visual Merchandise:

I communicate with the VM team every Monday during a trade call to update on fresh ideas and seasonal opportunities. The attached is communication prior to the spring season to suggest what products we would like to push.

S10 - Works with external and internal departments (for example, marketing, distribution, suppliers) to build relationships to drive sales activity and support the delivery of the business objectives across all channels

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Annual PDP goals:

I present these goals to my line manager to aim for throughout the year. These are then checked in on throughout the year.

S19 - Develops self and individuals to improve personal and team performance and capability

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Cost Sheet:

I update the cost sheet when a new cost / offer frequently for my team to review the cost and margin.

K19 - The range and impact of external factors such as currency fluctuation and global suppliers have on profit margin and costs

S21 - Operates in a manner that produces the required financial rate of return for the business

S5 - Negotiates in a manner that balances the need for a sound financial return, with the need to operate ethically, honestly and fairly

K6 - Effective methods of negotiation, and how they relate to the organisation’s strategy, goals and ethical stance

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SS24 Shopping List:

This is updated throughout the previous season to plan the next season and what products we would like to bring in.

S1 - Uses their market/industry knowledge to contribute to new product development

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Harrods Customer Profile:

This is shared across all employees to ensure all are aware of the customer personas. This ensures we understand our customer and who are products should cater for.

K21 - Factors affecting and impacting seasonal planning to ensure availability of appropriate products and to drive profit

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New Starter Packs:

I set up the new starter packs for the team and have been able to train new starters (e.g. the new Cashmere assistant)

S23 - Coaches and mentors new/less experienced colleagues

K16 - The importance of coaching and mentoring to support the development of the buying and merchandising teams

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Supplier Communication/emails:

Liaising with suppliers to build relationships and work with the supplier.

K9 - Effective methods of communication to achieve operational success

S6 - Monitors agreed performance targets with suppliers to manage ongoing supplier relationships