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Hastings and St Leonards Drop in Posters

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Free online self harm support for 10-17 year olds

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Free online self harm support for 10-17 year olds

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"Since starting alumina it's become the highlight of my week. It's such a safe, non judgemental place which has really helped me in my recovery."

Max

"If you're thinking about joining I'd say go for it, the team are lovely and everyone who does it is so welcoming and supportive"

Abi

Alumina is a free, online 7 week course for young people struggling with self-harm. Each course has up to 14 young people, all accessing the sessions from their own phones, tablets or laptops across the UK. The courses take place on different evenings of the week and are run by friendly, trained counsellors and volunteer youth workers. You don't need an adult to refer you or sign you up, and no-one will see or hear you during the sessions - you'll just join in via the chatbox. We want to help you to find your next steps towards recovery, wherever you are on your journey.

IS ALUMINA RIGHT FOR ME?

Are you...

10-17 years old?

Living in the UK?

Someone who self-harms or worries they might?

Looking for support but not wanting to do it face to face?

Wanting to move towards a life free from self-harm?

If so...

Alumina could be a helpful step forward. If you sign up we'll begin a conversation over email to work out if it might be a good fit - and you can ask us any questions you have. The only rule we have in Alumina is that we don't talk about suicide in the groups. If that's something you are struggling with thinking about we recommend getting in touch with our friends at Papyrus who are better equipped to support you.

"I thought it would be all serious and uncomfortable because of the self-harm talk but actually, the staff have made me laugh, we've been given a space that feels relevant to our ages and most importantly we can turn up in any mood and they'll be there for us." Runa

What's a session like?

"Clicking on the link for the first time was nerve wracking and intense with lots of thoughts going through my head. But within only a few minutes of the session I had a smile on my face and felt comfortable with the staff and the group."

Sasha

"Alumina was quite different to what I expected, I thought it would just be an intense 6 weeks and it would be over like other services. But it was nothing like that - instead I felt and still feel very supported by the staff. The group and staff are like a big family who's always there for me."

Samara

"Clicking that link for the very first time was terrifying. But I knew it could be life-changing. The first session I felt welcome, I no longer felt like an outsider. It's fun, believe me!! Most days I find myself looking forward to the next session because Alumina gives me a sign of hope."

Dan

Questions

We aren't a crisis service so if you're in need of immediate support please contact one of the following:

The Mix: Offering essential support for anyone aged 12-25. For their crisis messenger support service text THEMIX to 85258.
Childline: Support for anyone up to age 18. Call, chat online or email their crisis service.
Samaritans: Call 116123 anytime if you need to talk to someone.

We've changed the shape of our support for young people. This website introduces Alumina, our online support groups for young people struggling with self-harm. We've also recently launched beheadstrong.uk offering young people all kinds of information, stories and videos about looking after your mental and emotional wellbeing. You can find links to some of selfharm.co.uk's most popular articles below.

Yes we have! We have worked with 14-19 year olds for many years but we have always heard from people who are younger (or those who care about them) asking if we do anything for younger people. Then from September 2022 we reduced our age range to 11, and found how important it was to support this age range and that our Early Intervention project was great for this age range. Therefore, from October 2023 we will be aiming our work at young people in secondary school or college (or equivalent) and those transitioning to secondary school and our age range has reduced to 10-17 years old. If you're under 13 we will need to get permission from someone with parental responsibility for you, and we will email them to explain how Alumina works and make sure they are happy with you joining a group.

We aim to group similar aged young people into groups together, so 10-13-year-olds will be offered groups together and 13-17 year olds will be in other groups together. We are happy to work with anyone until the end of their full-time education, therefore we will work with 17- and 18-year-olds so long as they are three months or more away from finishing their education at the end of August.

Meet the team

Live Webinars

We have recently started to do live webinars on YouTube on issues related to self-harm and emotional wellbeing

Supporting Young People Who Self-harm

If you're a parent, professional or friend supporting a young person who's self-harming, we recommend taking an hour to watch this webinar with our Alumina Managers. They explore why people self-harm, why young people especially self-harm, why it becomes addictive, how to break the addiction cycle, and what young people wish the adults around them understood about self-harm.

"Alumina is a well thought through support service for young people; it is professional, caring and accessible to all. Signposting a young person to Alumina will help them begin their recovery journey."

DR. KATE MIDDLETON

Our Alumina advisory panel

More information about self-harm

We've moved some of our most popular articles about self-harm over to beheadstrong.uk, and you can use these links to find them:

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Free online Self-harm support for 10-17 year olds

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"Since starting alumina it's become the highlight of my week. It's such a safe, non judgemental place which has really helped me in my recovery." Max "If you're thinking about joining I'd say go for it, the team are lovely and everyone who does it is so welcoming and supportive" Abi Alumina is a free, online 7 week course for young people struggling with self-harm.

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Mental Health and Wellbeing in Education

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Mental Health and Wellbeing in Education – We are the Mental Health support Teams (MHST) Parent and Carer Practitioners. We aim to be able to support parent and carers to…

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Lotus believe that everyone should be able to live in a safe and nurturing family where every member can enjoy a positive and fulfilling life.

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Parents and Carers Guide to coping with Self harm

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Wed 23rd April to Wed 18th June weekly course

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Wed 23rd April to Wed 18th June weekly course

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6:30 – 8:30pm weekly

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Foster an environment at home where children feel comfortable discussing their feelings and experiences without judgement.

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Regularly talk with your children about their online activity. Encourage the use of privacy settings on social platforms.

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Webinars for parents 4th, 11th and 18th Dec

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Webinars for parents 4th, 11th and 18th Dec

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Make use of parental control settings on your home Wi-Fi and devices. This helps to manage what your children can access online.

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Set up parental controls on Google Play - Google Play Help

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You can use parental controls to restrict the content you can download or purchase from Google Play on your device. Why parental controls are helpful By default, parental controls are turned off. Th

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Access information and resources for parents and carers on keeping your child safer online including conversation starters and video guides.

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Educate your children about cyberbullying and encourage them to speak up if they encounter it. Recognise signs such as anxiety, withdrawal or unusual sadness.

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Cyberbullying: Warning Signs and How to Help

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Teach your children not to talk to strangers and to always inform a trusted adult if someone approaches them inappropriately.

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Ensure your children are aware of road safety rules, such as looking both ways before crossing and using pedestrian crossings.

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Oliver and Lucas - Educational Videos for Kids

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Road Safety for Kids | Traffic Rules for Kids | Stop, Look, Listen!

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Make sure your child knows important contact numbers like family members, emergency services and neighbours.

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Child Information / Emergency Contact Cards - MindingKids

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Have all your contacts and essential medical information to hand in the event of an emergency.

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Learn to identify signs of anxiety in children such as restlessness, irritability, and difficulty concentrating.

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Recognizing and Treating Problematic Fear and Anxiety in Children | #UCLAMDChat Webinar

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UCLA child psychologist John Piacentini, PhD, discusses the difference between age-appropriate and problematic anxiety in children, including how to recognize the warning signs of problematic anxiety and how it is treated. Learn more at https://uclahealth.org Learn more about Dr. John Piacentini at https://uclahealth.org/JohnPiacentini

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There are many resources available to support children's mental health. Websites like YoungMinds offer valuable information and support. Visit [YoungMinds](https://youngminds.org.uk) for more details.

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Mental Health Resources For Children and Young People

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Free mental health resources, posters, lesson plans and activity sheets for primary and secondary school staff, and mental health professionals working with children and young people.

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Kent Community Health NHS Foundation Trust

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School Health Service (East Sussex) referral form

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Your information If you would like to find out what happens to personal information held about you, please read our patient leaflet. You can also read our privacy policy for more information.

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Mr Lochan-Grimer (Designated Safeguarding lead) email slg@claverham.org or dsl@claverham.org

Mr Morgan DDSL

Mrs Twilley DDSL

Mrs Harley DDSL

Mrs Moore DDSL

Mrs Holdsworth DDSL

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​

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Our brand new website will fully launch during April 2022.

In the meantime, please click a button below to book a face to face session at Hastings, Eastbourne or Newhaven.

You can also chat with us in our virtual drop in service by video call, audio call or text chat, we are online waiting to chat every weekday between 11am and 6pm.

Save this web address in your favourites as we have a lot of exciting things coming up here soon!

​

IROCK is run by Sussex Partnership NHS Foundation Trust and works in collaboration with East Sussex County Council, East Sussex Clinical Commissioning Group and Department for Education.

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IROCK: Support and advice for young people in East Sussex @ IROCK

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​ ​ Our brand new website will fully launch during April 2022. In the meantime, please click a button below to book a face to face session at Hastings, Eastbourne or Newhaven. You can also chat with us in our virtual drop in service by video call, audio call or text chat, we are online waiting to chat every weekday between 11am and 6pm.

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On Thursday 30 November from 2:30am - 7:30am, you won't be able to contact Childline whilst we do some important maintenance to our systems. This means that 1-2-1 chats, calling and messages to Childline will be unavailable. You'll still be able to use the Childline website for advice and information.

If you're in danger or it's an emergency, you should always call 999

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Get help and advice about a wide range of issues, call us on 0800 1111, talk to a counsellor online, send Childline an email or post on the message boards.

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Accessibility Toolbar

Our Services

Current waiting times

Youth Groups & One-to-One Sessions
Up to 2 weeks for initial induction

Family Service
Up to 2 weeks for initial induction

Any LGBT+ space is your space.
‍Allsorts is committed to creating an organisation that is representative of our wonderfully diverse LGBT+ community.

We endeavour to employ a POC and Minority Ethnic workforce and recruit and involve POC and Minority Ethnic trustees, to ensure representative support for young people within our service.

To ensure competency across the board, all our staff have undertaken inclusion training, which has equipped them with skills to empathetically work with children and young people from all walks of life.

If you would like to know more, or have any questions, head over to our Inclusion Pledge & Anti-Racism Statement

To get in touch with Allsorts, please visit our contact page

If you are in crisis, please click here to access services offering crisis support.

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Allsorts Youth Project provides youth, family and LGBT+ training services across Sussex. Our youth support and groups are for children & young people under 26 who are lesbian, gay, bisexual, trans or exploring their sexual orientation and/or gender identity.

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LGBT+ Guide for Parents by Just Like Us explains how all parents can be allies and has advice on what to do if your child comes out.

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Skip to content

Watch the full video

Thinking of suicide?

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247.

My whole way of thinking has changed. I feel positive about my future and the people around me. I'm now looking forward to the future and helping others just like me!

Thank you so much for the incredible support PAPYRUS and HOPELINE247 has given me. You helped me in that moment and it kept me alive.

I intend to continue to fundraise for and promote PAPYRUS. I am so proud and humbled to be involved with a wonderful charity, and to have received the support that I have.

Having been personally bereaved by suicide I understand the importance and need for our charity. I am surrounded by others who are as passionate as I am about saving lives.

* All feedback is provided by people who contact PAPYRUS. All feedback has full consent of the user and the user remains fully anonymous. Some feedback may have been adapted to keep the users anonymity.

Our latest news

Stay up to date with PAPYRUS; our news section is regularly updated with helpful advice and guidance, as well as information about our upcoming events and campaigns. If you have any questions or queries please get in touch.

Our upcoming events

Please see below some of our upcoming and exciting events including fundraisers and charity events we will be attending. For more information please get in touch.

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Papyrus UK Suicide Prevention | Prevention of Young Suicide

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PAPYRUS UK is a charity for the prevention of young suicide (under 35) in the UK | Call PAPYRUS HOPELINE247 on 0800 068 4141 Now

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It's okay to reach out for help. Your situation is unique and no parent has all the answers. We all need a little extra support sometimes, and we hear from parents and carers just like you all the time.

So, if you're worried about the mental health and wellbeing of a child or young person up to the age of 25, you can chat to us by phone, email or webchat.

Our Parents Helpline is also accessible for those who are hard of hearing or speak English as an additional language. If English is not your first or preferred language, we can arrange for a language translator to support you on a call with one of our helpline advisers. Or if you would like to use our webchat or email service, we offer a digital translation service.

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Parents Mental Health Support | Advice for Your Child

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Practical tips, advice and where you can get help if your child or teenager is struggling with their mood, feelings, or their behaviour seems different.

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Calm Harm is a free app to help teenagers manage the urge to self-harm. Available on Google Play & App Store.

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CHILL ZONE

Listen to audio recordings of guided relaxation and mindfulness meditations to help you get, and stay, in a more relaxed and mindful headspace.

FACING FEARS

Overcome your fears by gradually facing them in small manageable steps.

CBT-BASED TOOLS

Interactive cognitive-based tools to help you reorient your thinking, and behavioural strategies to help you take action and make lasting positive change.

QUICK RELIEF

When you need anxiety help fast, use these quick and easy tools to help you take a breath, ground yourself, shift your thinking, and take steps to cope.

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Is anxiety getting in the way of your life? MindShift™ CBT uses scientifically proven strategies based on Cognitive Behavioural Therapy (CBT) to help you learn to relax and be mindful, develop more effective ways of thinking, and use active steps to take charge of your anxiety.

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The NSPCC is the UK’s leading children’s charity, preventing abuse and helping those affected to recover. Help us be here for children. Please donate now.

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Powerpoint to explain the Teen life Programme

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Powerpoint to explain the Teen life Programme

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September Sleep Tips for Your Child or Teen (2)

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Skip to main content

A place where young people can learn how to look after their emotional and mental health and find ways to help them bounce back when life gets tough.

This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal perfomance. Yes, I accept cookies More info

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Skip to main content A place where young people can learn how to look after their emotional and mental health and find ways to help them bounce back when life gets tough. This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal perfomance.

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If you worried about online sexual abuse or the way someone has been communicating with you online - make a report to one of CEOP's Child Protection Advisors

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If you worried about online sexual abuse or the way someone has been communicating with you online - make a report to one of CEOP's Child Protection Advisors

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Child Exploitation and Online Protection command

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Childline - Report Remove is here to help young people under 18 in the UK to confidentially report sexual images and videos of themselves and remove them from the internet.

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Childline - Report Remove is here to help young people under 18 in the UK to confidentially report sexual images and videos of themselves and remove them from the internet.

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Content warning: This section includes graphic sexual descriptions.

A nude image must include one of the following to be removed:

nude or semi-nude sexual posing

someone nude or semi-nude touching themselves in a sexual way

any sexual activity involving a child

someone hurting someone else sexually

sexual activity that includes animals.

Where possible, it is better if you can upload the original image or video, or a copy of it, rather than a photograph of it on another screen. This helps IWF find the image more accurately.

If you want to report something that isn't a nude image or video to see if it can be taken down, you can see more information from Childline about deleting things shared online here. You can make a report to CEOP, the part of the police who are there to support children and young people online. You can always speak to a Childline counsellor.

Confirming your age with ID gives us more legal powers to remove images from as many places as possible. If you don't have ID or feel comfortable using it, we can still take down images, but from fewer places.

You can use the following ID to confirm your identity using Yoti:

passport or biometric residence permit

driving licence and provisional licence

Young Scot Card (Yoti app only)

CitizenCard (Yoti app only).

If you don't have any of these, you can get a young person's ID card. You'll be able to get this for £5 with the promo code NSPCC5. Make sure you choose 'Yoti CitizenCard' on the first page.

Whatever ID you use, please make sure that it is valid and in-date.

IWF will read all reports within one working day, from Monday to Friday. The time it takes to get your image removed from the internet can be different depending on where the image is hosted.

If the image is on a UK-based website it can often be removed within 2-3 hours. Unfortunately, in some countries it can take longer - sometimes days or weeks. But IWF analysts will always try to make sure it happens as soon as possible.

We'll do our best to let you know once your image has been removed by sending a message to your  Childline locker.

We recommend you check your locker every few days after you make a report. This is so you can see if your image has been removed, and so Childline can let you know if IWF need more information to be able to remove it. Remember, IWF can't contact you directly.

If you need support to help you cope while you're waiting, you can also speak to a Childline counsellor any time.

When you use Report Remove, your image or video is shared with the Internet Watch Foundation (IWF). They'll work to get your image removed from the internet. See 'Who are the IWF?' to learn about how that happens.

Most of the time, nobody will know that you've made a report and your report won't be shared with anyone else.

If the police already have the image or video you report, then they might investigate what's happened. Only the police can decide if they'll need to tell someone else.

The police might already have your image or video if:

someone has reported it on another website and that website passed it to the police

they're investigating someone who had or has the image or video already (if someone is found to have your image and is breaking the law - regardless of how, it may be included as evidence in a criminal case against that person

someone else reported the image to them directly.

Remember that the police are there to protect you, not to get you into trouble. If the image has been reported somewhere else and you're worried, you can always  speak to a Childline counsellor.

If you have parental controls on your phone your parent or carer might see when you want to download a new app, so they might get a notification if you try to download Yoti and want to know why. To avoid this, use the second option to prove your age (called 'ID verification').

The IWF can remove images that are public or available to anyone on the internet. However, they won't be able to remove images or videos on encrypted networks like WhatsApp, or which are saved on a person's phone or computer.

If you're over 13 and you've made a report without using ID, then there may be some sites the IWF can't take images down from.

If you don't use ID the IWF can help by removing your image or video from most sites. If you do use ID, the IWF can remove from all sites

The Internet Watch Foundation (IWF), a UK charity, are there to help remove illegal nude images of under 18s posted online.

Once the IWF has confirmed your nude image is against the law and can be removed from the internet they give it a digital fingerprint called a 'hash'. The hash can be used to find your image online even if it has been cropped or slightly changed.

Sharing just the hash with certain trusted companies and organisations, means that technology can be used to find online matches of the image - this is key to trying to stop it appearing in different places on the internet. Even though the hashes and images are shared with UK police, this is so that if they came across the image some other way, they'd know that you also reported it yourself. Report Remove was developed with the full support of the police and no one involved wants to get you into trouble for sharing the image so it can be removed.

Different companies use the hash in different ways. For example, if an illegal image match is found to have been shared by an online account holder, a company may decide to close that person's account as posting illegal images will be against the company's terms and conditions. If your image(s) are found on or are linked to your online user account(s) it may be possible for the company to associate your profile with the images.

The companies that take the hashes trust the Report Remove process, however if they have significant concerns that the person in the image may not be the person who was age verified, they may get in touch with the IWF to raise their concerns.

There are 3 organisations that help you report your image using Report Remove. These are Childline, the Internet Watch Foundation (IWF) and also Yoti if you are 13 or older and choose to prove your age using ID. All of them have a responsibility to keep all of your personal information safe.

1. We'll ask you to choose your age range (under 13, 13-15, 16-17, 18 and over). If you're under 13, you'll go straight to step 3. If you're aged 13 or older, us at Childline will ask you if you have access to ID to prove your age. If you do, you'll be asked to visit Yoti. The only information we will share with Yoti is that you are wanting to prove your age to use Report Remove.

2. Once you prove your age using Yoti, you will come back to Report Remove on Childline. The only information Yoti will share with Childline is confirmation that you're younger or older than 18.

3. We'll then ask you to create or sign in to a Childline account. Then you'll go to the IWF website to share the content you want removed. Childline will only share the information below with IWF:

that you're younger than 18 (either confirmed by Yoti, or that you told us you are younger than 18),

the age range you selected at the start,

a unique number that is created when you use Report Remove.

4. After your report has been passed to the IWF, they will tell Childline if they were able to work to take the images or video down from the internet, and why. This is so Childline can let you know what happened. IWF may also tell Childline some information about what you reported, to help them know how best to support you and keep you safe. IWF will never share an image or video that you report with Childline.

Information you give to Childline
Any information you give Childline will always be treated carefully and in line with our  Privacy Policy. This means that any information you give us as part of Report Remove will only be used to help the IWF review your report and to keep you safe. This will include the age range that you select and a unique number that's created when you go onto the IWF website. We will not share any of your information with Yoti.
Information you give to IWF
The only information you will give to the IWF are the images, videos or URLs you report. There is space to add information such as where the image or video is on a webpage.

They will process this in line with their privacy policy.

Nude images and videos that IWF decide are illegal may be kept by the IWF for up to 2 years. This is because there is an agreement with the Police and CPS (Crime Prosecution Service), called a 'Memorandum of Understanding' (MOU). Illegal images are given a hash (a string of numbers that are like a digital fingerprint). The hash is shared with organisations such as technology companies who host online content, so that they can look for the image and take it down. The actual image is not shared with these companies. The image and the hash are shared with the police who store it on their Child Abuse Image Database. Any images or videos that they decide are not illegal may be kept for a maximum of 6 months for quality checking and any follow up questions. They will then be deleted. Sometimes, even if it's decided that the content isn't illegal, IWF can share the content URL with some industry members to see if they can take the content down.

If you report a URL (link to a webpage), and choose not to prove your age using ID, IWF will still check to see if the content is something they can take action on. If so IWF may share the URL with South West Grid for Learning (SWGfL), who are a charity who help people who have had intimate images of them shared online. SWGfL will never view the content on a URL that is shared with them. SWGfL send a notice to internet companies that host the webpage you reported, to tell them to take it down. This is because IWF can only send a notice to companies to take a specific webpage down when it is confirmed it is of a child. SWGfL can also send notice to take down content, but they do not need to prove it is of a child. This helps get your images or videos from even more places.

Childline will never see what pictures, videos or URLs you share with the IWF. The only information the IWF shares with Childline apart from your case number is whether or not they could take down your images or videos, and why, so we can let you know, as well as information about the image or video that you reported that will help Childline to support you and keep you safe.

Information you give to Yoti
You can choose to use Yoti to confirm your age if you're over 13. This may involve taking a selfie, so Yoti know it is you who are proving your age, and uploading a picture of some ID. Any personal data you send Yoti - like your photo, date of birth or address - is scrambled with a high level of encryption so that even if it was stolen, no one could use it to identify you. The only information Yoti shares with Childline is confirmation that you're under or over 18.

You can see Yoti's privacy policy here, and more information about their age portal here, which is what is used in Report Remove to prove your age.

If you're using the Yoti app, Yoti may use the selfie, month and year of birth you add to the Yoti app to improve its age estimation technology. You can opt out from this in the More> My Data> Biometric consent menu of the app.

There are lots of ways to get help with your report:

if you're having problems with Yoti, you can contact them directly in the app.

if you need any support with making your report send a message to Childline with the title 'Report Remove'.

Childline counsellors are always here for you and want to help. And you can  talk to them  about anything you're going through.
I have a technical issue, what should I do?

Try using your default browser and close private browsing if you're using the Yoti app.

See if you can log in to your locker and send an email to Childline explaining your problem and the team will be able to help.

Make sure the ID you're using is valid and in-date (not expired).

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Use Report Remove to remove a nude image shared online

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Clued-up Info - Information Shop for young people in Crowborough

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You can find us at the Clued up Information Shop in Crowborough where you can get help and support with a whole range of stuff that may be concerning you or that you simply want to find out more about.

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Useful podcasts/webinars for parents and carers

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Useful podcasts/webinars for parents and carers

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Self-Harm - What to say... (recorded 1 February 2021)

Self-Harm - Working with parents and carers (recorded 25 February 2021)

Self-Harm - Simple skills for managing crisis moments (recorded 11 March 2021)

Jenny Langley, Charlie Waller Trust:

Self-Harm - Parents and carers session (recorded 11 May) use password - WestSussexCC1105!

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This was a useful presentation from a self harm workshop - these slides are about understanding self harm in the Neurodivergent

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Understanding Self Harm in the Neurodivergent Nov 2024

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Our keynote speakers include the renowned Dr. Pooky Knightsmith, a leading mental health advocate and educator, and Professor Denis Ougrin, a distinguished expert in adolescent psychiatry and self-harm interventions. Adding a unique and powerful dimension, we are also featuring a spoken word performance by an artist who will bring personal experiences and emotions to life through their art. 0:27 - 8:50 - Rachel Jevons 9:00 – 1:12:01 - Pooky Knightsmith 1:12:10 – 1:44:45 – Lizzy Von Tromp 1:44:48 – 2:28:40 - Agnes Munday 2:28:50 – 2:44:06 – Harriet Peach 2:44:15 – 3:41:49 – Professor Ougrin 3:42:30 – 4:28:09 - Satveer Nijjar 4:28:10 – 4:51:52 - Harry Clarke

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We are an Operation Encompass school. We receive reports from the police if they have attended an incident of domestic abuse or violence. This is so we can then check in with the child at school and ensure they are supported.

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We are an Operation Encompass school. We receive reports from the police if they have attended an incident of domestic abuse or violence. This is so we can then check in with the child at school and ensure they are supported.

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives.

Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

Our aim is to ensure all children experiencing domestic abuse receive timely support in their school, no matter where in the world the child lives.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990. Monday to Friday, 8am-1pm
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Free Online Key Adult Operation Encompass Training

This training is CPD accredited and should be completed by all professionals receiving Operation Encompass notifications. All those working with children including school governors can also undertake this training.
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To update Key Adult details in Devon and Cornwall please email us.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990.

Monday to Friday, 8am-1pm
More

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives. Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

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Consent form for Me & My Mind. If your child requires CBT support please contact the school who will complete the referral. Parental consent is needed and can be given using this form.

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Consent form for Me & My Mind. If your child requires CBT support please contact the school who will complete the referral. Parental consent is needed and can be given using this form.

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Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events.

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The East Sussex Emergency NHS Dental Service can only treat patients who have an urgent care need that meets the strict triage criteria around clinical symptoms.

If you need urgent dental help and advice during normal surgery hours please contact your own dentist.

The service offers out of hours urgent treatment to patients who reside in East Sussex. Patients contacting the service will be triaged and an appointment will be offered to those that meet the criteria.

Please note this is not a drop in service - an appointment must be made prior to attendance.

If you need urgent dental help and advice during normal surgery hours, please contact your own dentist if you have one.

If you are unable to contact a dentist and need urgent dental help, call the Sussex Dental Helpline on 0300 123 1663 (Monday to Friday - 8am to 4pm) or email: kcht.dentalhelpdesk@nhs.net for more information.

You can also get help from NHS 111 (by simply dialling 111 from any phone or going to 111.nhs.uk).

Some practices in Sussex are able to offer urgent appointments to people who are not under the care of a dental practice, through the Urgent Dental Care Stabilisation Programme.

On most occasions accessing urgent care with your usual dentist is the best way to support with any ongoing care needs. All local NHS Dental Practices are expected to help patients seeking urgent dental care regardless if they are on the practice business list or not.

There may be limited treatment options when accessing care in an out of hour's setting. Some treatment may be of a temporary nature to manage an acute problem and further dental care may be required from a daytime dentist. Telephone call operators assess all patients and once satisfied that the patients care need is a priority, an appointment may be offered.
Access to the clinic is controlled and patients will not be allowed into the site unless they have an appointment. Service users are asked to respect staff as they try to help. Any calls of an abusive nature will not be tolerated and will be terminated.
When NHS patient charges apply, payment may be taken remotely at the appointment booking stage. Most credit or debit cards are accepted. Patients who are exempt from dental charges will need to bring proof of exemption with them.

Please be aware that you may be offered care at an alternative site if there is availability or remote management if appropriate.

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The East Sussex Emergency NHS Dental Service can only treat patients who have an urgent care need that meets the strict triage criteria around clinical symptoms. If you need urgent dental help and advice during normal surgery hours please contact your own dentist.

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Kent Community Health NHS Foundation Trust

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East Sussex School Health | Kent Community Health NHS Foundation Trust

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Text Your School Nurse Need to speak to someone now contact us by text using our confidential text messaging service for parents and carers of children of ages 5 to 19 years and also young people aged between 11 to 19 years.

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ChatHealth is a text service for 11 to 19 year-olds. Young people can text with a member of our team about any physical or emotional health concerns they have. This service is available Monday to Friday, 9am on 07520 618850. This service is confidential and anonymous.

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Support for families from pregnancy to 2 years, Start for Life, breastfeeding, mental wellbeing and parenting courses in East Sussex.

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WHAT WE DO...

We provide group & individual support in school settings for children and young people impacted by family illness and bereavement.

We understand that some children and young people facing difficul t times may need extra s uppor t.

Willow Tree Children's Support was founded in 2022. We are a team of experienced practitioners who are focused and passionate about supporting local families and working with local communities. We provide support for children and young people who are impacted by family illness, bereavement and suicide.

When children and young people are facing challenging times, it's helpful for them to be able to find support from others who understand what they're going through. We will provide a safe and supportive space for them to explore and express their emotions.

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Willow Tree Children's Support, Hastings, East Sussex

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Willow Tree Children's Support provides group support for children that are experiencing family illness, bereavement or suicide.

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Holding Space - free counselling and support

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Holding Space - free counselling and support

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We offer parent/ carer peer support to families whose children are struggling with their mental health. We provide a safe space for you to come together, connect, chat and know that you are not alone.
Get Support

We are a registered charity offering parent/ carer peer support. A safe, non- judgemental space where you can connect with others on a similar journey; chat, share and be supported along your journey. We are a team of parents with lived experience and wish we had somewhere we could have turned to when we needed it. We understand. Most importantly we want you to know that you are not alone.

Get involved with Holding Space

As a small charity, run by volunteers, we are always looking for people to support our cause. Whether that's through volunteering, fundraising, sponsorship, or business support; please get in touch with us if you can help in any way.

Help us to make a difference to children's and young people's lives.

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Holding Space: Family Mental Health Support in East Sussex

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We support parents, carers, children and young people who are struggling with their mental health. Know that you are not alone.

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Training for parents understanding the teen brain, teen screen time, stress and anxiety, making connections

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Training for parents understanding the teen brain, teen screen time, stress and anxiety, making connections

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What We Do at Holding Space - Parent Support Eastbourne

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We offer a safe, non-judgmental space where you can receive the parental/carer support you need. We have a range of support sessions, workshops & events.

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We are pleased to be able to run this 1-hour webinar again in 2025-26, having provided an invaluable resource for professionals previously.

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Safeguarding September 2025 Draft v.1 (1)