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Letter of Complaint by Andy, Jessica, Sonya

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Letter of Complaint by Andy, Jessica, Sonya

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Andy, Jessica, Sonya
666 Blablabla Street
Vancouver

August 13th, 2022

Hotel California
USA

Dear Sir/Madam,

Complaint of Hotel Service and Refund

I'm writing to complain about the dirty room without an air conditioner and impolite staff. My husband and I stayed in your hotel last week.

I was disappointed about the room's condition which was very dirty. there was a stain on the sheet. also, there were cockroaches. there wasn't air conditioner in the room, so that we couldnt sleep at all.

therefore we call the staff to clean the room and changed the sheet/room. but there was no answer for my request.

so, I'm requesting you to refund the whole payment that i have done.

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Different parts of a letter of complaint

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Different parts of a letter of complaint

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TP6 sample letter of complaint structure

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A complaint letter from Tristan, Pansy, and John

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A complaint letter from Tristan, Pansy, and John

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66 Hollywood Road,
Hong Kong

August 13, 2022

Subject: Compaints about experience in your hotel

Hi there,

I am writing to let you know what I experienced last week at your hotel.

Initially I ordered online a double-room suite, because we have two people, and this is very important for us. But when we arrived at the hotel, we were told that there was NO reservation for us, and there was no such suite for us. This is unacceptable because we DO need it.

We were also shocked by the counter service, as the receptionist was qutie impolite. This is really a terrible experience.

To sum up, we hope you could improve your service, otherwise you will lose your customes.

Thanks for your attention here.

Yours sincerely,
xxx

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https://www.youtube.com/watch?v=tcliR8kAbzc

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Hiiiiiii

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good!

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Letter of Complaint sample (used in lesson)

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Letter of Complaint sample (used in lesson)