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Respond to customer requests in the platform.  Monitor usage and reach out when it is low.  Mentor admin, infuse fresh ideas for using the platform.

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Implement highly sought features that don't require insane amounts of programming

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Implement highly sought features that don't require insane amounts of programming

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For instance,

Procedural Fluency Decimals topic is easier to make than combining multiple topics into one assignment, so we focus on Decimals first

Force submit assignment is another great example of a feature that is lower effort but high reward

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Providing the school staff with high levels of support during rostering, trainings, and any platform related questions

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Anything that helps students better understand and perform better on tests. I came across this concept called a Learning Pyramid and some methods of learning are objectively better than others. I wonder if we can implement anything new from this.

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Stay in touch with the influencers at the school sites and districts.

Respond timely to current customer questions

Continue to add select high leverage features to platform

Expanded Professional Development Topics

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Regular communication to share NGM best practices and suggested ways to use PF/SP resources on a daily/weekly basis

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I have a great reason to reach out to current partners by introducing myself and capturing the user experience. Focusing on consistency, follow through & accurate record keeping.

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- Monitoring usage data + regular outreach for low/no usage sites
- Schoolwide competitions to boost usage

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Continuing to improve current features as well as adding new/requested features

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Effective PD: working with sites to go over usage and discuss PD topic options is giving sites the opportunity to get what they need and want.

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Reduce friction / improve user experience by squashing bugs as quickly as possible (and prevent their creation as best as we can)

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Reduce friction / improve user experience by squashing bugs as quickly as possible (and prevent their creation as best as we can)