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Allows us to recruit qualified and experienced officers for our team. Contract security was also used. Similar experience to H1N1. Contract security was not as reliable as staff security officers. Only hire experienced officers, former law enforcement and/or military.

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Not effective for congregate care or any other security function. Not experienced, not reliable. Staff security needed to oversee contract workers.

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Stolen property (radios) situation from private property testing site.

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Hours went from 5 days a week, 12 hours days, to 24/7 coverage.

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Team was kept well informed, brought into Command staff from the start. Communication top down, bottom up, and across was excellent.

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Meetings over time became monotonous and not effective.

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Having LVMPD present kept crowds under control. Two officers were present at all times to help control lines of people. LVMPD staff were very professional. LVMPD went above and beyond, at highest levels, to support SNHD Covid-19 response.

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The recruitment process is slow, especially bringing in the most qualified staff.

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Provided courteous, customer friendly service. Participated in briefing, communication and coordination was very good.

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Coordination with medical staff was effective. Had the opportunity to better understand each other's function and work together more.

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Added staff, added hours, completely overwhelmed the budget.

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Administration fully supported needed budget increases to support augmented staffing and overtime.

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Facilities Department got everything done that was needed. Facilities Dept was very supportive and responsive in getting supplies out to community partners and SNHD facilities.

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New security glass wall land doors at SNHD facility as a result of incidents with protesters. E.g., first amendment "auditors" who were attempting to video tape operations. Created a more secure staff and patient area in clinics.

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Received communications about planned protest in order to plan and be prepared for protests at SNHD facilities. (LVMPD and OPHP facilitated and helped coordinate.)

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A number of protests, protesters with weapons, protested at testing sites and vaccine sites, as well as SNHD headquarters.

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Public Health Analyst helped alert and coordinate intelligence in support of Security and Facilities efforts.

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Unauthorized mobile testing site trucks attempted interference with SNHD operations. Issues were quickly and effectively handled with support from LVMPD.

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SNHD has been able to retain additional security staff hired.