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What we do

Help & advice

Helpful information and guidance on a range of key online safety topics.

The Childnet Film Competition 2024 is open!

Do you know any young people aged 7-18 who are passionate about film? Can they tell a good story, create animation or inspire positive change? Would they like to make a short film about online safety?
Then enter the competition now!

Download brand new interactive resource ReelLife!

An interactive resource to help young people aged 9-14 identify the potential risks of social media.
Check out the resource...

Try out the Childnet Digital Leaders Programme today!

A youth leadership training programme empowering young people to educate their peers about online safety.
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Blog

The latest advice and guidance on key online safety issues, as well as information on the latest apps and games.

Free resources to help you teach about online safety.

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Childnet - Online safety for young people

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Helping make the internet a great and safe place for children and young people.

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Safer Internet Day 2026 - UK Safer Internet Centre

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Everyone's talking about AI, and with many children and young people hearing about and using AI online, it's important they have the skills and confidence to make safe choices when they are using smart technology.

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Campaigning for change

We fight to change laws to make society safer for children. Our Wild West Web campaign has pushed for new regulations through the Online Safety Bill to make sure websites, apps and games are safe for children to use. But the draft Bill doesn't go far enough to protect children.
Help us end the Wild West Web

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Understanding online safety is tricky for all ages - we have advice and guides to help you learn about staying safe online as a family.

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First Steps to Understanding Emotionally Based School Non Attendance

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First Steps to Understanding Emotionally Based School Non Attendance

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Find out about the range of adult learning courses on offer across Surrey.

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Sleep Action, formerly Sleep Scotland, is the UK’s oldest sleep charity. We believe everyone should have the opportunity to thrive through healthy sleep.

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A Guide for parents and carers on managing your child's digital life.

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A Guide for parents and carers on managing your child's digital life.

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Free Parenting Courses - Solihull Approach

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Free Parenting Courses - Solihull Approach

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Togetherness online parenting modules - Surrey County Council

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Details of online parenting guides/courses covering a range of ages available to all residents of Surrey including parents, grandparents and carers.

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Support programmes for parents and carers of children with autism

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On behalf of Surrey County Council’s All Age Autism Strategy, the Autism Outreach Service is coordinating a series of support programmes for parents and carers of children with autism or suspected

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Free Parent Courses for children with autism

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Free Parent Courses for children with autism

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Do you know what your child does online? How safe are they? Join us for an action packed session about how to protect your children from online harm. Delivered by our expert presenters, these sessions give you easy to implement advice for parents to enable your child to grow up in the digital age with confidence and security.

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Organizer of The Digital Dilemma: Keeping Children Safe Online

B﻿e sure to follow our page to stay up to date on new sessions.S﻿outh East Cyber is a regional Police Cyber Crime Unit consisting of 4 Police Forces. Hampshire, Thames Valley, Surrey and Sussex Police.W﻿e investigate crime as well as proactively educate our communities to become Cyber Resilient.

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The Digital Dilemma: Keeping Children Safe Online

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Protect yourself and your family with this engaging session designed to help your loved ones thrive in the digital age while mitigating online harm.

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FREE Food, Feelings & Neurodiversity webinar for parents/carers

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FREE Food, Feelings & Neurodiversity webinar for parents/carers

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If you’re a parent or carer of a child who is neurodivergent, you know that food and mealtimes can be a daily challenge. You are not alone—and you don’t have to figure it out on your own.

Be Your Best is here to support families like yours and that’s why we’re teaming up with Niki Methold, HCPC Registered Dietitian and mum of three, for a free, practical webinar designed just for you.

Together, we’ll explore:
• Why children who are neurodivergent may struggle with food and eating
• Gentle ways to support your child’s relationship with food
• Real-life strategies to make mealtimes calmer and more connected

With both professional insight and personal experience, Niki offers a compassionate, realistic approach for families navigating food challenges.

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Active Surrey Events - Booking by Bookwhen

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We use some essential cookies to make this website work.

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Made for parents who are having disagreements, this tool helps you write emails, text messages, or get ready to talk with your partner or co-parent. Relate's "sounding board" bot is here to help you keep your messages clear, polite, and positive.

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Made for parents who are having disagreements, this tool helps you write emails, text messages, or get ready to talk with your partner or co-parent. Relate’s “sounding board” bot is here to help you keep your messages clear, polite, and positive.

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The 'in the middle' bot is a chatbot that helps you understand how your child sees your relationship

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The 'in the middle' bot is a chatbot that helps you understand how your child sees your relationship

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With a small amount of information and zero judgement, you can learn how your child might be feeling.

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The ‘in the middle’ bot is a chatbot that helps you understand how your child sees your relationship. With a small amount of information and zero judgement, you can learn how your child might be feeling.

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Groups & Courses - Families First Guildford

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The family centre also offers parenting programmes and group activities to help you tackle issues such as family routines and child safety. It is a space for

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Surrey Family Learning (part of Surrey County Council) courses are delivered by qualified professionals, within the OFSTED framework. Our Summer programme is now live. You can cut and paste the below into your Parents Bulletin or your start of term email.

FREE online workshops for parents and carers in Surrey.

At Surrey Family Learning, our wide range of workshops and courses are tailored to help you raise resilient children who love learning. Courses this month include:

1. Have you just found out your child’s school? Our new one-week workshop “Starting School: Navigating Anxiety and Expectations for Parents with Gina Skourti will help you prepare for your child's transition to school with strategies that ease anxiety and set healthy expectations. Thursday 1 May 2025 (19:30–21:30)

2. Supporting Your Teenager with Maria Finch
Three-week course starting Thursday 1 May (12:30–14:30). Learn techniques to guide and support your teenager through their complex developmental years.

3. Build Your Child’s Resilience. Four-week online course with Melanie Hepper.
Wednesday 30 April (19:30–21:30). This course explores ways parents can use positive approaches to build resilience in children.

4. Laura Merrick is offering a range of one-week workshops including:

Helping Your Child Develop Positive Bedtime Routines - Tuesday 27 May
Supporting Your LGBTQ+ Child - Tuesday 20 May
Developing Positive Friendships - Tuesday 13 May
Exploring Behaviour Strategies - Thursday 24 April
Plus three-week Managing Anxiety in Children starting Thursday 8 May 2025

5. Cook along at home with Coral. First course starts on Tuesday 13 May - Tortillas and Fajitas on a Budget (16:00–17:30) Engage in a fun, food-filled workshop where you'll learn budget-friendly recipes to enjoy with the whole family!

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 Free understanding your child Solihull Approach online courses for parents and carers. 

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 Free understanding your child Solihull Approach online courses for parents and carers. 

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Bringing up children is a lot of fun but can also have its challenges. There are times when receiving some advice can be helpful.

If you are a Surrey resident, you can have free access to three online parenting guides that include top tips from childcare, education and NHS health experts.

Understanding your pregnancy, labour, birth and your baby

Understanding your baby

Understanding your child 0 to 19 years

The online guides contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND).

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 9 and 11 sessions, which last roughly 20 minutes each. There are also activities that can be carried out between courses.

Find out more about the guides below:

View on YouTube

How to register for the guides?

Registration is quick and easy. Go to the Ourplace online learning website and use the access code ' ACORN' to get your free guides.
Register for our online guides
These guides are provided by the Solihull Approach and brought to you by Surrey County Council and Children and Family Health Surrey.

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Register for free online guides for families

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Bringing up children is a lot of fun but can also have its challenges. There are times when receiving some advice can be helpful. If you are a Surrey resident, you can have free access to three online parenting guides that include top tips from childcare, education and NHS health experts.

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"Supporting your anxious child"
A free, virtual workshop for parents of children of any age, dealing with any type of anxiety.

Date and time: Monday 28th April, 7pm

In this workshop we'll be talking about crucial things that we parents need to understand about anxiety, and some really impactful things that you can do to genuinely help your child to overcome their anxiety.

Register for the Zoom session using this link: Register for the workshop

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Helping you to support your children to overcome anxiety

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Surrey Local Offer - Emotionally Based School Non-attendnace (EBSNA)

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Surrey Local Offer - Emotionally Based School Non-attendnace (EBSNA)

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Emotionally Based School Non-Attendance (EBSNA) - Surrey County Council

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Emotionally Based School Non-Attendance (EBSNA) refers to children who are unable to attend school. Support for EBSNA is available.

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Supporting your child with angry outbursts

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Supporting your child with angry outbursts

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Place2Be: Parenting Smart: My child keeps getting angry and lashing out

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Lots of children swear, shout or throw things when they get angry. Learn to support them to understand and cope with how they feel more calmly.

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supporting your child with transition to secondary school

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supporting your child with transition to secondary school

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Place2Be: Parenting Smart: Helping your child prepare for Secondary or High School

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How to prepare your child for secondary or high school. Follow Parenting Smart’s tips on how to make sure you and your child are ready emotionally.

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Creative ways to support your child with change

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Creative ways to support your child with change

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Portals: Exploring Changes - a project from Place2Be’s Art Room

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Place2Be’s Art Room have teamed up with Place2Be Champion Ricky Martin (CBBC’s Art Ninja) on this new project to support children going through changes in their lives.

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Place2Be: Parenting Smart: My child has friendship issues

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How can you help your child when they have problems with friends? It's normal to worry. Parenting Smart tips help you and your child.

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Place2Be: Parenting Smart: My child struggles with changes and endings

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Does your child struggle to cope with change in their lives? Learn how to help them prepare for endings and manage their feelings about change.

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Family First Guildford March 2025 Newsletter

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Family First Guildford March 2025 Newsletter

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March 2025 Welcome to Families First Guildford's monthly newsletter

Go to this Sway

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Family Matters - News from Surrey Family Information Service

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Family Matters - News from Surrey Family Information Service

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Latest news and support for families in Surrey

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Hosted by the Surrey Family Information Service in partnership with Family Voice Surrey. Events for families and professionals to explore and connect with local services, organisations, and charities.

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Free online courses for parents: understanding your teenager, child or baby.

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Free online courses for parents: understanding your teenager, child or baby.

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Register for free online guides

Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful.

Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.

Understanding your pregnancy, labour, birth and your baby

Understanding your baby

Understanding your child 0-19 years

Understanding your child's feelings

Understanding your teenager's brain

Understanding your brain (for teenagers only!)

Understanding your child with additional needs

Understanding your child's mental health and wellbeing

Understanding your pregnancy for women couples.

The online guides have been written by experts and contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND).

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 9 to 11 sessions which last roughly 20 minutes each, there are also activities that can be carried out between courses.

The guides are available in other languages including Urdu, Chinese and Polish.
How to register for the guides?
Registration is quick and easy through the link below.
Register for the online guides (to access the guides for free use the code ACORN)
These guides are provided by the Solihull Approach and brought to you by Children and Family Health Surrey and Surrey County Council.

Watch the Surrey TV interview below with Pauline Bigwood, Health Visitor and Professional Lead to find out more about the free online guides for families.

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Free guides: understanding your baby, child or teenager

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Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful. Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.

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Local parenting courses - online and in person - please have a look.

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Local parenting courses - online and in person - please have a look.

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Although parenting can be very rewarding there may be times when you feel in need of support. There are options available to help during these times, which include parenting courses and services offering parents information, support and advice.

Parenting courses

These can help your relationship with your child by helping you understand or communicate with them better. This can help improve confidence in your parenting and create a happier home environment.

There are a wide range of parenting courses for parents and carers of children of different ages, including those who have Special Educational Needs and Disability (SEND) such as Autism and ADHD.

Courses can take place face to face in local venues such as family centres and schools, though some may be offered online. Courses vary in length; they may be one off sessions or last for a few weeks. There will usually be a small cost, though sometimes support can be given with this.

You can find details of parenting courses and other support services for families on our Family Information Directory. We have also provided the details of some courses below:

Parenting Puzzle Workshops are courses which encourage parents and carers to enjoy bringing up children and get the best out of family life. They offer positive, practical ways of guiding children, so they learn to handle both their feelings and their behaviour.

Talking Teens are courses which help with some of the challenges that come with Parenting teenagers. They help parents to understand teenagers better so that family life is calmer and happier.

Relate offer a range of counselling from trained counsellors, including various aspects of family life and parenting. This includes support with Parenting teenagers and advice on how to deal with the challenges parenting teenagers can bring.

Courses for parent/carers of Children and Young People with SEND

Barnardo's Surrey Positive Parenting Service - ADHD is a programme offering advice and support for parents of children aged 6 to 18 years old who have been diagnosed with, or are awaiting a diagnosis of, ADHD.

Cygnet 5-16 programme is a parenting support programme for parents and carers of children and young people aged 5 to 16 with autistic spectrum condition.

Stepping up for autism is an 8-week course for parents and carers in Surrey of children and young people who are autistic or have similar needs.

Additional courses can be found in the Surrey Local Offer directory or on the Course and training for parents page of the Local Offer website.

Online parenting courses

If you are a Surrey resident, you will be able to have free access to the online parenting guides on the Ourplace website. These include top tips from childcare, education and NHS health experts. Further suggestions for online courses and advice can be found below:

Family Lives Parents Channel TV contains a large amount of videos, which answer parents questions and concerns regarding topics like wellbeing, behaviour and learning.

Family Links Parents Webinars offer 60-minute webinars for parents of children aged 0 to 19, they aim to improve family relationships and wellbeing.

Talking Teenagers contains interviews with experts, who offer advice to help parents of teenagers with some of the issues they might face.

Family learning courses

Family Learning offer courses for parents and carers to help give children a positive start in life and support their learning and development at home and school.

A wide range of free courses are offered online, from parenting and wellbeing to Maths and English for parents who speak English as an additional language.

Full details, including how to sign up, are available on the Family Learning web page. You may also like to find out more about Family learning in the video below.

View on YouTube

Family helplines

These are usually free and offer confidential information and advice about any concerns you may have about your children or family. You can talk to them about any aspect of family life including children's behaviour, teenagers, adult relationships, separation and divorce, grandchildren and step parenting issues.

You can find details of some popular helplines for families on this shortlist of services from our Family Information Service Directory.

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Parenting courses and advice - Surrey County Council

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Details of parenting classes and family helplines in Surrey

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There is so much to enjoy at Guildford Family Ca=entre - have a look a January's newsletter below.

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There is so much to enjoy at Guildford Family Ca=entre - have a look a January's newsletter below.

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Sway: Create and share interactive reports, presentations, personal stories, and more.

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Sway is an easy-to-use digital storytelling app for creating interactive reports, presentations, personal stories and more. Its built-in design engine helps you create professional designs in minutes. With Sway, your images, text, videos, and other multimedia all flow together in a way that enhances your story. Sway makes sure your creations look great on any screen.

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Led by seasoned experts from the charity East To West, this workshop offers parents support, guidance and practical strategies. This event is run free of charge.

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Support and guidance for parents of young people struggling with self harm

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Local Help and Advice from Families First Guildford

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Local Help and Advice from Families First Guildford

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Free parenting courses - still with spaces

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Free parenting courses - still with spaces

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Page contents

Family Learning courses and workshops are free for parents, carers and grandparents to help you create a better family life.

Do you want to help your child or teenager to improve their behaviour, development and learning? If so, a Family Learning course is for you.

Our tutors are supportive and knowledgeable, and classes are relaxed, informal and delivered online.

The sessions are not recorded as our learning is based on lived experience and we promote confidentiality and safeguarding as core values to our courses. We require you to have your camera on, so you can engage fully in the learning.

You can explore the courses by subject in the sections below and book by clicking on the relevant green 'Enrol on a course' button. Or you can get in touch by emailing family.learning@surreycc.gov.uk

English as an additional language
Enrol on an English as an additional language course
Are you new to the UK or did you go to school in another country? These courses and workshops can help you:

Understand the education system in England

Support your child with schoolwork including reading, phonics and maths

Raise bilingual children

Practise your English language skills

Read about Zornitsa's learner story.

Parenting
Enrol on a parenting course
Do you want to better understand and support your children and teenagers' behaviour, anxiety and mental health? If so, enrol on one of our parenting courses or workshops to impact positively on your family life.

Support children and teenager's resilience and self- esteem

Learn about children and teenager's development and strategies to support positive behaviour

First steps to understanding your neurodivergent child

Learn strategies to support your anxious child and teenager

If you want to find out more about our parenting courses watch this video.

English
Enrol on a keeping up with the children English course
Are you confused by phonics and grammar? Do you want to develop and support your child's reading and writing skills? If so, enrol on one of our helpful courses or workshops.

Improve your confidence in supporting your child with reading and writing

Learn about the different teaching methods used in schools today for Key Stage One and Two

Maths
Enrol on a keeping up with the children Maths course
Are you confused by your child's maths homework? If so, enrol on one of our helpful courses or workshops.

Improve your confidence in supporting your child with maths for Key Stage One and Two

Learn how your child is taught at school, and how you can support them whilst improving your own maths skills

Cookery
Enrol on a family cookery course
Do you want to have fun cooking together? Enrol on an interactive, practical cookery workshop or course today.

Cook together with your child and create healthy meals and treats on a budget

Improve your family cooking skills and learn how to make healthier choices

Learners say:

"Really useful, simple strategies to cover a range of behaviours given, as well as opportunity to discuss our own personal circumstances and behavioural challenges. Really feel far better equipped to try and improve the behaviour of my children."

"I learnt the five British Valves, the education system, the parent evening, phonics and lots useful websites. I am now able to read English books with my son, or be prepare to read books with him. I found this course really helpful that I can support my son at home, for example to review with him, understanding how is he doing at school, and how the school support my son too."

Partnership Work

Family Learning work in partnership with schools, Family Centres, and other family agencies and charities to deliver tailored courses and workshops to meet the needs of Surrey families. Please get in touch if we can help.

Next steps and continue your learning

When you have completed your course, you may wish to consider taking more Family Learning courses to support you. Talk to your tutor about the opportunities available or look at the courses above for maths, English, parenting and wellbeing.

There are also many other courses available from Surrey Adult Learning that may be of interest.
Take a look at our latest programme of courses and workshops
There are other providers you can contact to help build your knowledge and skills too.
Find out about other adult learning opportunities

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Family Learning works with schools and children's centres across Surrey to deliver positive learning experiences.

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Emotional wellbeing and mental health services for children and young people, including the CAMHS service, now known as Intensive Interventions.

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Welcome to Families First Guildford's monthly newsletter

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Family Lives is a website that covers a range of support - you can type in keywords to find helpful information - have a look:

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Family Lives is a website that covers a range of support - you can type in keywords to find helpful information - have a look:

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Parenting and Family Support - Family Lives (Parentline Plus) | Family Lives

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Parenting and family support from Family Lives (formerly Parentline Plus) through our website, helpline 0808 800 2222, email service at askus@familylives.org.uk, live chat and local services.

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Welcome to the October edition of Guildford Family Centre’s newsletter.

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Welcome to the October edition of Guildford Family Centre’s newsletter.

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Welcome to Families First Guildford's monthly newsletter

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The Hub - free courses - from toiletting support to anxiety and many other courses

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The Hub - free courses - from toiletting support to anxiety and many other courses

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Free Parenting Courses - online and in person.

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Free Parenting Courses - online and in person.

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Parenting courses and advice - Surrey County Council

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Examples of parenting courses, resources, advice and helplines for those with children of all ages and who have Special Educational Needs and Disabilities.

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A page providing information about the financial assistance, benefits, grants and loans available to families of children in Surrey.

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iPad Apps for Learners with Dyslexia/ Reading and Writing Difficulties

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iPad Apps for Learners with Dyslexia/ Reading and Writing Difficulties

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Surrey Police FREE Online Summer Courses

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Surrey Police FREE Online Summer Courses

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Essential Online Safety Advice for Parents to keep your children safe online.

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SCC Community Connector newsletter - full of useful information

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SCC Community Connector newsletter - full of useful information

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Community Connector newsletter – helping families find support - Surrey County Council

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A monthly newsletter for parents and carers in Surrey. Including resources for support, relevant updates, events and parenting courses and information about local organisations.

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free online courses - understanding your baby, your child and your teenage.

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free online courses - understanding your baby, your child and your teenage.

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Register for free online guides

Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful.

Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.

Understanding your pregnancy, labour, birth and your baby

Understanding your baby

Understanding your child 0-19 years

Understanding your child's feelings

Understanding your teenager's brain

Understanding your brain (for teenagers only!)

Understanding your child with additional needs

Understanding your child's mental health and wellbeing

Understanding your pregnancy for women couples.

The online guides have been written by experts and contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND).

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 9 to 11 sessions which last roughly 20 minutes each, there are also activities that can be carried out between courses.

The guides are available in other languages including Urdu, Chinese and Polish.
How to register for the guides?
Registration is quick and easy through the link below.
Register for the online guides (to access the guides for free use the code ACORN)
These guides are provided by the Solihull Approach and brought to you by Children and Family Health Surrey and Surrey County Council.

Watch the Surrey TV interview below with Pauline Bigwood, Health Visitor and Professional Lead to find out more about the free online guides for families.

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Free guides: understanding your baby, child or teenager

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Bringing up children is a lot of fun but can also have its challenges and times when receiving some advice would be helpful. Families living in Surrey can get access to FREE online guides that include top tips from childcare, education and NHS health experts.

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About Be Your Best

BYB can help all parents with online advice, but families who might need an extra hand to manage their child's weight can get further, personal support at home, plus learn more on online group sessions.

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About Be Your Best BYB can help all parents with online advice, but families who might need an extra hand to manage their child's weight can get further, personal support at home, plus learn more on online group sessions.

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Benefits and financial assistance information for families

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Nice to meet you, let's join up?

We'd like to introduce our Community Link Officers. At Surrey County Council we want to understand our communities better. We want to know what the important issues are in your neighbourhoods, streets, towns and villages. What matters to you most? Where can we at Surrey County Council join up and make connections to help Make Things Happen in your area?

There will be 11 Community Link Officers (CLOs) in total working across Surrey, talking to people in your area, getting to know you and your communities better. The CLOs are there to help you joining up and joining in with others in the community, other partners and organisations across Surrey.

We have made community funding available with Your Fund Surrey for both large and small community projects, enabling you to make improvements in your area, for wider community benefit.

Twelve things they've made happen

The CLOs have been busy getting to know you. Here's 12 things they've done so far.

1. Understanding what matters to you most in your area whether that's graffiti, potholes, anti social behaviour, lack of facilities and activities for young people, transport issues and even the upgrade of a local cemetery and a mural rejuvenation project. Understanding and then helping to get people together to do something about it.

2. Keeping communities up to date about current initiatives whether that's electric vehicle charging points or the latest gigabit initiative or highways plans.

3. Making sure provision and signposting for cost of living advice and support is reaching those most in need in collaboration with community groups and local charities. Working with community facing charities to understand local current issues from the ground up. Helping groups set up foodbanks and food larders where it's needed.

4. More green areas? They've joined up a community project with the Greener Futures team at Surrey County Council to facilitate tree planting in an area.

5. They've helped a local GP surgery with amplifying the message about consultation and engagement for health provision in the local area.

6. Working with environment partners to help with flooding awareness in an area to ensure that residents are fully prepared in the event of a flood.

7. Helping a group to start up their own resident steering group via WhatsApp.

8. Putting residents in touch with the Your Fund Surrey team to get community funding for a new community project.

9. Encouraging the setup of men's mental wellbeing groups and helping to promote therapeutic art groups.

10. Getting hold of surplus furniture from Surrey County Council and getting it out to local schools and community settings.

11. Consulting residents on work to enhance the look of one of our local town centres with the involvement of a local artist.

12. Listening to the community and working with partners to provide targeted health clinics in more isolated areas, aiming to ease people back into the health services, building trust and stronger relationships with their GPs.

To find out what's going on in your local area and find out who your Community Link Officer is visit Your local area. Make a difference in your community today. Let's Make It Happen.

For more information about Your Fund Surrey Community Funding visit Your Fund Surrey web pages.

More from community matters

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Find out who the Community Link Officers are in Surrey and how they are working in communities to help make things happen.

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Family Information Service - find out about local services

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Family Information Service - find out about local services

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We offer a free impartial information and signposting service on all aspects of family life for parents.

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Find out about the range of adult learning courses on offer across Surrey.

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EIKON webinars - supporting transition to secondary, anxiety, self esteem.

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EIKON webinars - supporting transition to secondary, anxiety, self esteem.

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 Community Connector newsletter: childcare, internet safety and spotlighted some useful local services

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 Community Connector newsletter: childcare, internet safety and spotlighted some useful local services

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Welcome to our latest Community Connector newsletter!

For the March edition we have focused on what we believe are the most pressing concerns for families. This includes financial and parenting support, wellness and keeping your children safe online.

After the resources listed in this newsletter we have our Spotlight on Services section, where we highlight some of the wonderful services we have had the chance to hear about and meet with.

In addition to the services listed in this newsletter you can find more information on our Family Information Service and Local Offer websites and Directories so please take a look.

We hope this newsletter will be helpful to you.

Page Contents

Financial support

Food and essential items

If you are finding things difficult financially you might like to contact one of the services in the shortlists below. These include details of local foodbanks:

Free period products can be collected and donated at most libraries in Surrey. Find out more about the scheme on the Period dignity across Surrey webpage.

Finances

Our Family Finance web page provides details of the support available to families including organisations offering financial support to families.

The following services may be able to offer, or help you find, financial support:

Help for households page is a government support page with information and advice relating to the cost-of-living crisis.

Turn2Ushave a search tool for grants which can be used to see if you are eligible for support from charities. You can also check you are receiving all the benefits you are entitled to, by using the Turn2Us benefits calculator.

The Warmth Matters project aims to tackle fuel poverty across Surrey by providing energy advice and assistance. Along with community pop-up information and advice sessions, they now operate a Warmth Matters helpline, which offers advice to people who need help with their energy bills.

Clothing, furniture and school uniforms

We have a shortlist online for all services that provide families with clothing and furniture.

You can also contact Surrey County Council's Health and Welfare Hub who help signpost people to information about financial, health and welfare support available.

Parenting support and wellbeing

Support for Parents and carers

Parenting can be challenging for a number of reasons. The services below may be helpful sources of help, advice and tips.

Family Learning offer a wide range of free parenting courses from Surrey County Council, on topics like understanding children's behaviour.

All Surrey residents can register for free online guides for families. The guides cover a wide range of topics and include tips from childcare, education and NHS health experts. A brand-new course 'Back to School' has recently been added.

Family Lives also have a dedicated web page which provides tips on establishing a school routine.

Children and Family Health Surrey have produced a range of video guides offering tips and advice from experts about how to support children's sleep. The videos give advice, information and tips about supporting your toddler, child or teenager including those with additional needs and learning disabilities, with sleep.

Our Parenting courses and advice web page has the details of various available courses.

Parents and carers wellbeing

If you have found that your mental health needs some attention, there are a number of services that can offer advice or emotional support, including both national and local helplines and online support services for parents.

If you are concerned about yourself or a child's emotional wellbeing, you can contact the Young Mind's Parent Helpline on 08088 025544.

Measles

Cases of measles are on the rise in England and there has been a fall in the number of people vaccinated against measles, mumps and rubella (MMR). If you aren't sure if your child has received the MMR vaccine, please check their health records in their 'Red Book' or contact your GP practice and make an appointment, if needed. If you are worried that your child could have measles, please call your GP practice or call NHS 111 for advice. The NHS website has further information about Measles.

Online safety

With warmer weather still a little way off, our children and young people may be spending more time indoors and online at this time of year.

Visit our Keeping children and young people safe online page for tips on keeping your children and young people safe online. You can find age-appropriate guidance on sharing images, what PEGI ratings mean and a video message from Footballer and media personality Ian Wright on how to game responsibly.

The sites below are useful places to get further advice on how to ensure children and young people get the most out of the internet while staying safe:

Childcare updates

From April 2024, funded early education and childcare will be expanding. Parents and carers will need to apply for and receive their code by the 31st March, to receive the first stage of the expansion which allows eligible working parents of 2-year-olds to claim 15 hours of funded early education and childcare. Applications must be made through the HMRC's Childcare Choices website.

To read more about childcare support for working families take a look at our Funded childcare in Surrey page and our Working parents entitlement page.

Further helpful information can be found on the Childcare pages of our Family Information Service website which includes help and advice on choosing childcare, frequently asked questions and our Childcare Finder.

Spotlight on services

Over the last month we have met with a variety of different services, who support families in different but similarly inspiring ways.

Woodhatch Community Centre is a modern community centre with a warm and friendly environment for all those seeking activity and companionship. The centre offers activities for all age groups and reasonably priced homemade hot and cold food from the café. Starting on Friday 23rd February is a Friday Night Project for young people aged 11-16 with SEND.

Good Company is a charity working to prevent and alleviate poverty in East Surrey. They offer support work and counselling and run Epsom and Ewell Refugee Network, East Surrey Poverty Truth Commission and Epsom Pantry.

Oasis provides vital support to vulnerable families and children in Elmbridge and the surrounding areas. This very vital work was featured in the new Prime TV show Married to The Game, when Arsenal midfielder Jorginho told the story of his childhood struggles with food insecurity, when he sometimes had to skip meals due to his family's finances.

Stay in the know

March is a busy month with lots of events planned in Surrey by local groups. We share information about these as well as support services and helpful information. Why not take a look?

If you would like to subscribe to this newsletter, please let us know: surrey.fis@surreycc.gov.uk

If you think your team or service would benefit from meeting a Connector and finding out more about the opportunities the Family Information Service and Local Offer might present to families, please do get in touch: surrey.fis@surreycc.gov.uk

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Community Connector newsletter – helping families find support - Surrey County Council

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Details of where families in Surrey can find out what is available locally and where to receive help and support.

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Since October 2022, we have had a referral process in place whereby requests for support for children and young people with possible neurodevelopmental needs (such as ADHD and Autism), are referred to us via the child's school/education provider rather than via a GP.

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We offer a free impartial information and signposting service on all aspects of family life for parents.

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Online  guides (in all languages) with expert advice on a variety of topics to support your child and help them to support themselves.

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Online  guides (in all languages) with expert advice on a variety of topics to support your child and help them to support themselves.

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Bringing up children is a lot of fun but can also have its challenges. There are times when receiving some advice can be helpful.

If you are a Surrey resident, you can have free access to three online parenting guides that include top tips from childcare, education and NHS health experts.

Understanding your pregnancy, labour, birth and your baby

Understanding your baby

Understanding your child 0 to 19 years

The online guides contain advice relevant to expectant parents, parents, grandparents and carers of children of all ages including those with Special Educational Needs and Disabilities (SEND).

Access to the guides is unlimited with no expiry date, so you can return as and when you need and want to. Each guide has between 9 and 11 sessions, which last roughly 20 minutes each. There are also activities that can be carried out between courses.

Find out more about the guides below:

View on YouTube

How to register for the guides?

Registration is quick and easy. Go to the Ourplace online learning website and use the access code ' ACORN' to get your free guides.
Register for our online guides
These guides are provided by the Solihull Approach and brought to you by Surrey County Council and Children and Family Health Surrey.

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Register for free online guides for families

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Bringing up children is a lot of fun but can also have its challenges. There are times when receiving some advice can be helpful. If you are a Surrey resident, you can have free access to three online parenting guides that include top tips from childcare, education and NHS health experts.

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Showing items 1 to 24 of 53

Lunchbox pasta salad

A star rating of 3.7 out of 5. 7 ratings

Rustle up this pasta salad for kids' lunchboxes. Customise with ham, prawns or eggs for a dose of protein – or cheese if catering for vegetarian diets

Super-salad wraps

A star rating of 4.8 out of 5. 8 ratings

Make an exciting vegetarian salad wrap with crunchy veg for texture and a good hit of cheddar cheese. Perfect for packing into a lunchbox

Omelette in a bun

A star rating of 4.7 out of 5. 6 ratings

Make this tasty vegetarian omelette roll for lunchboxes, or a quick and easy dinner for kids. It's guaranteed to satisfy fussy eaters

You're a star sarnies

A star rating of 5 out of 5. 4 ratings

Pop these in little lunchboxes for a cheesy treat come lunch time - great for kids aged 4 - 8

Chicken taco salad

A star rating of 4.9 out of 5. 7 ratings

A crunchy chicken salad that's zesty, healthy and 4 of your 5-a-day. Try this for variety in your teenager's lunchbox or take it to work

Super-versatile meatballs

A star rating of 5 out of 5. 1 rating

Serve these meatballs Swedish-style with potatoes and lingonberry jam. You can also pack them in a wide-necked thermos with pasta for kids to take to school

Creamy lentil & veggie curry

A star rating of 4.3 out of 5. 25 ratings

Swap in different veg to this family-friendly curry, or add a can of chickpeas to make it chunkier. Kids can take it to school in a wide-necked thermos

BLT pasta salad

A star rating of 4.7 out of 5. 19 ratings

An easy pasta salad that makes a tasty addition to any lunchbox. Ideal for kids aged 9 - 12, it also makes up 2 of their 5-a-day

Chocolate-drizzled popcorn

A star rating of 3.7 out of 5. 3 ratings

This chocolatey snack makes a sweet little lunchbox filler. It's quick and easy to prepare too

Sweet potato crisps

A star rating of 2.5 out of 5. 6 ratings

Everyone's favourite veggie snack: crispy sweet potato slices roasted in olive oil. They're a great lunchbox filler and vegan too

Choco-dipped tangerines

A star rating of 3.7 out of 5. 3 ratings

Who could resist a chocolate orange in fruity form? These easy segments make the ideal lunchtime snack for kids and adults!

Fruity sundae

A star rating of 4.4 out of 5. 3 ratings

A sweet and fruity treat for kids needing a boost at lunchtime - yogurt swirled with mashed strawberries, topped with berries - ideal for 4 - 8-year-olds

Nutty cinnamon & yogurt dipper

A star rating of 5 out of 5. 1 rating

Mix nut butter with creamy Greek yogurt and spice for a super simple lunchbox snack that kids will love - serve with apples or vegetable sticks

Choc-orange energy boosters

A star rating of 4.8 out of 5. 25 ratings

It only takes 15 minutes to blitz dates, nuts, seeds and oats to make this high-energy snack - perfect popped into a lunch box

Stripy hummus salad jars

A star rating of 5 out of 5. 1 rating

Colourful, tasty and packed with vitamins to boot, these layered salad jars are great to make with kids for a wholesome lunch or afternoon snack

Chicken pesto wrap

A star rating of 4.6 out of 5. 5 ratings

Swap soggy sandwiches for tortilla wraps filled with chicken, cheese and veggies in this tasty packed lunch recipe that kids will love

Oaty katsu chicken dippers

A star rating of 2.9 out of 5. 10 ratings

Make a batch of these finger-lickin' chicken dippers for an easy and fun family meal. Serve with rice, salad and a peanut butter dipping sauce

Veggie noodle pot

A star rating of 5 out of 5. 3 ratings

This noodle salad with sugar snap peas and baby corn makes a great packed lunch for kids - an easy way to get 2 of their 5 a day

Pea hummus

A star rating of 4.7 out of 5. 7 ratings

Use cannellini beans, garlic and tahini in this quick, easy and healthy dip – perfect packed in kids' lunch boxes with pitta bread and veggies

Cinnamon cashew flapjacks

A star rating of 4.4 out of 5. 20 ratings

Whip up a batch of these chewy, oaty flapjacks, packed with nuts, seeds and desiccated coconut - perfect as a afternoon pick-me-up

Lunchbox snacks

A star rating of 4.6 out of 5. 17 ratings

Keep hunger pangs at bay with these healthy, yummy lunchbox nibbles

Lunchbox mains

A star rating of 4.2 out of 5. 7 ratings

Satisfying and nutritious lunchbox fillers which take minutes to make

Feel-good muffins

A star rating of 4.7 out of 5. 88 ratings

This simple cinnamon-spiced muffin recipe contains fibre-packed prunes and oats – perfect for breakfast on-the-go or as an afternoon pick-me-up

Energy bites

A star rating of 4.8 out of 5. 23 ratings

Shape a mix of peanut butter, flaxseeds, pecans, raisins and coconut into balls for a healthy, energy-boosting snack

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Whether squeezing it in before the school run in the morning or before bed on busy midweek evenings, preparing your child's lunchbox can seem like just another thing on the list.

School meals are a great choice, but if you do make a packed lunch for your child then we've got you covered with our range of quick, easy, healthier lunchbox ideas and tips.

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Lunchbox ideas and recipes - Healthier Families

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Simple, tasty recipes and tips for hassle-free healthier packed lunches.

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Parenting Smart offers practical advice for parents and carers of children aged 5-11. All of our content is created by Place2Be's parenting experts. It's based on evidence and their experiences working with children, young people and their families.

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Information about how to keep children and young people safe when they use the internet.

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Although parenting can be very rewarding there may be times when you feel in need of support. There are options available to help during these times, which include parenting courses and services offering parents information, support and advice.

Parenting courses

These can help your relationship with your child by helping you understand or communicate with them better. This can help improve confidence in your parenting and create a happier home environment.

There are a wide range of parenting courses for parents and carers of children of different ages, including those who have Special Educational Needs and Disability (SEND) such as Autism and ADHD.

Courses can take place face to face in local venues such as family centres and schools, though some may be offered online. Courses vary in length; they may be one off sessions or last for a few weeks. There will usually be a small cost, though sometimes support can be given with this.

You can find details of parenting courses and other support services for families on our Family Information Directory. We have also provided the details of some courses below:

Parenting Puzzle Workshops are courses which encourage parents and carers to enjoy bringing up children and get the best out of family life. They offer positive, practical ways of guiding children, so they learn to handle both their feelings and their behaviour.

Talking Teens are courses which help with some of the challenges that come with Parenting teenagers. They help parents to understand teenagers better so that family life is calmer and happier.

Relate offer a range of counselling from trained counsellors, including various aspects of family life and parenting. This includes support with Parenting teenagers and advice on how to deal with the challenges parenting teenagers can bring.

Courses for parent/carers of Children and Young People with SEND

Barnardo's Surrey Positive Parenting Service - ADHD is a programme offering advice and support for parents of children aged 6 to 18 years old who have been diagnosed with, or are awaiting a diagnosis of, ADHD.

Cygnet 5-16 programme is a parenting support programme for parents and carers of children and young people aged 5 to 16 with autistic spectrum condition.

Stepping up for autism is an 8-week course for parents and carers in Surrey of children and young people who are autistic or have similar needs.

Additional courses can be found in the Surrey Local Offer directory or on the Course and training for parents page of the Local Offer website.

Online parenting courses

If you are a Surrey resident, you will be able to have free access to the online parenting guides on the Ourplace website. These include top tips from childcare, education and NHS health experts. Further suggestions for online courses and advice can be found below:

Family Lives Parents Channel TV contains a large amount of videos, which answer parents questions and concerns regarding topics like wellbeing, behaviour and learning.

Family Links Parents Webinars offer 60-minute webinars for parents of children aged 0 to 19, they aim to improve family relationships and wellbeing.

Talking Teenagers contains interviews with experts, who offer advice to help parents of teenagers with some of the issues they might face.

Family learning courses

Family Learning offer courses for parents and carers to help give children a positive start in life and support their learning and development at home and school.

A wide range of free courses are offered online, from parenting and wellbeing to Maths and English for parents who speak English as an additional language.

Full details, including how to sign up, are available on the Family Learning web page. You may also like to find out more about Family learning in the video below.

View on YouTube

Family helplines

These are usually free and offer confidential information and advice about any concerns you may have about your children or family. You can talk to them about any aspect of family life including children's behaviour, teenagers, adult relationships, separation and divorce, grandchildren and step parenting issues.

You can find details of some popular helplines for families on this shortlist of services from our Family Information Service Directory.

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Parenting courses and advice - Surrey County Council

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Details of parenting classes and family helplines in Surrey

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A stress-free morning should start with an organised evening routine. Being prepared the night before is key. You'll cut out a lot of unnecessary steps in the morning, which will allow you to focus on the more important tasks like eating, washing and dressing.

Check the school timetable with your child. By getting your children involved in this step, you can encourage them to develop responsibility for their possessions and time management. Together, you can put together a checklist of what you need to prepare the night before which might include:

School uniform (inc. shoes, socks, etc.)

Packed lunches - make any sandwiches and prepare all food so it's ready to go

Check that all homework has been completed

Sign any letters or paperwork for the school

Pack the school bag

P.E. kit or other special equipment needed on particular days

Get up early

In the morning, ensure that everyone wakes up with more than enough time to get everything done. Think about how much time you reasonably need to get ready...then add on another 20 minutes. Mother of three, Toni Loughrey, agrees: 'It's better to allow more time than you think you need to get everyone ready,' she says. 'That way if things are going well, you can even get 'extras' done, like putting the washing machine on or maybe grabbing five minutes to go through spellings or hear them read.'

Plan breakfast

Your children will be easier to feed if they are given options. Obviously there will not be time for specific orders, but a choice of cereals or different spreads for toast will help children feel in control, and encourage them to look forward to breakfast.

Mum of two, Joanne Fisher, says: 'Breakfast always causes a row in our house. My son always says he doesn't want any and I always say he has to eat something. I never seem to have what he wants, despite reeling off a list of cereals. If he didn't have breakfast, I'd worry he'd be starving hungry at school.'

Some children don't feel hungry at home, then become ravenous on the way to school. If that's the case, you could give them a cereal bar or perhaps some dried fruit to take with them so they've something to eat before the bell goes. And it's usually a good idea to have breakfast before getting washed and dressed to avoid last-minute disasters needing a change of uniform.

Getting dressed

Getting dressed is another time-consuming task for primary school children, who are often easily distracted by other far more interesting activities! Organising their uniform the previous evening will get rid of any worries about not being able to find it. However, some children still don't like getting dressed. Toni Loughrey finds that competition encourages her children. 'Mine are quite competitive so if I use this to my advantage,' she says. 'If I say "Who is going to get dressed first?", they usually both race to me to try and be first.'

Resist the temptation to get too involved with helping your child get dressed. If you take over, and always tie shoes or do up buttons, your child is likely to struggle to do it themselves after P.E. and could end up feeling distressed. Getting up earlier on a school day, leaving more time for the children to dress will quickly help them become more independent. Don't worry if they don't do it perfectly at first - they'll gradually get better with practise.

Get ahead

Once being more organised in the morning has become a habit, you'll be amazed to find that you may even have some time in hand before you need to leave the house! This benefits both you and the kids and gets the day off to the right start. Now, if something unexpected occurs, such as a lost book or P.E. kit, there will be more time to find it. And when you do the school run, everyone's in a better mood. Joe North, who takes his son to school two days a week, agrees. 'Until Ben and I settled into a calm routine, things were such a panic in the mornings. I'd lose my temper because I was stressed about being late for work, and sometimes he'd be going into the playground tearful or angry. It wasn't a good start to our day. 'I took some time to get us more organised and started getting up 20 minutes earlier. We've settled into the routine now and we haven't been late for months. We're both calmer and happier in the mornings and it's made a huge difference."

Once your child has started school, make time to talk and listen to your child each day to check how things are going. Just giving attention in this way can help your child feel supported and more confident. However, resist the temptation to ask too many questions, especially when a child first gets home from school and is likely to be tired, hungry and short-tempered from coping with many new people and things. If your child is attending boarding school, make arrangements for him or her to be able to contact you or other members of the family on agreed days and times, providing him or her with the means to make calls.

Further resources

It may help to chat to other parents on our forums to find out how they are dealing with this issue within their family life. You can also talk to us online via our live chat service, email us at [email protected] or call us on our helpline on 0808 800 2222 to speak to trained family support worker.

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Establishing a school routine | Family Lives

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Establishing a positive school routine can help a child feel relaxed about their education and can help the parent too.

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Warmth Matters - tackling fuel poverty across Surrey

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Warmth Matters - tackling fuel poverty across Surrey

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Our Warmth Matters project aims to tackle fuel poverty across Surrey by providing energy advice and assistance, from helping families struggling with energy bills payments to empowering individuals to take action, such as switching supplier, signing up for new grants and schemes, and providing homeowners with the knowledge and advice they need to make their homes more energy-efficient.

Our team now operate a new helpline for people who need help with their energy bills, open every Monday between 10:00am-2:00pm and who are unable to attend our pop-up advice sessions at Warm Welcome venues across Surrey. Call 07442 482284 for free, impartial advice.

Click here for dates and locations of Warm Welcome energy advice sessions.

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Warmth Matters Helpline Launches - Surrey Community Action

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Our Warmth Matters project aims to tackle fuel poverty across Surrey by providing energy advice and assistance, from helping families struggling with energy bills payments to empowering individuals to take action, such as switching supplier, signing up for new grants and schemes, and providing homeowners with the knowledge and advice they need to make their [...]

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Turn2us is a national charity offering information and practical support to people facing financial insecurity. We help people gain access to welfare benefits, charitable grants and other support - online, by phone and face to face through our work in communities and the organisations we partner with.

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Food and essential items

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Description

The Citizens Advice Bureau (CAB) is a charity which aims to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.

The areas they can advise on include benefits, work, debt, and money as well as consumer rights, relationship, and housing matters.

They offer information and advice through face-to-face appointments at local offices, phone, email, and online services.

Guildford Citizens Advice Bureau supports people who live and work within this area.

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The Citizens Advice Bureau (CAB) is a charity which aims to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. The areas they can advise on include benefits, work, debt, and money as well as consumer rights, relationship, and housing matters.

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We’re helping a record number of people who are struggling to pay for energy - Citizens Advice South West Surrey

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Price rises from January will pile even more pressure on millions of households in the UK In a world where the cost of living seems to rise continually, many individuals find themselves struggling to make ends meet. For some, the simple act of topping up their prepayment meter becomes a daunting challenge. In 2022, Citizens[...] Read More

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Mental Health Week - resources for families.

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Mental Health Week - resources for families.

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Children's Mental Health Week will take place from 6-12 February 2023. This year's theme is Let's Connect.

Let's Connect is about making meaningful connections . Human beings thrive in communities, and this connection is vital for our wellbeing. When we have healthy connections - to family, friends and others - this can support our mental health and our sense of wellbeing. And when our need for rewarding social connections is not met, we can sometimes feel isolated and lonely - which can have a negative impact on our mental health.

As parents and carers, you play an important role in your child's mental health. Check out our official free resources for families below.

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Families - Children's Mental Health Week

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Children's Mental Health Week will take place from 6-12 February 2023. This year's theme is Let's Connect. Let's Connect is about making meaningful connections . Human beings thrive in communities, and this connection is vital for our wellbeing. When we have healthy connections - to family, friends and others - this can support our mental health and our sense of wellbeing.

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Groups for parents/carers :: Mindworks Surrey

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Eikon offer parent/carer support webinars which can support the mental health and wellbeing of their children and young people at home. Combining both theory and practical strategies, the webinars offer a range of accessible ideas for parents to choose from, and to find those that will best suit their family. The webinars last for about an hour with time for questions and answers. The webinars are free to attend and are open to all parents living in Surrey or with children attending school within Surrey. Register through their website or email Schools@eikon.org.uk. See below the list of webinars on offer.

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Learning Space - information and courses for parents

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Learning Space - information and courses for parents

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Learning Space is a children's emotional well-being and mental health charity that provides individual and group support for 5 - 18 years olds in Surrey.

Our unique offer is a strengths-based, therapeutic mix of solution focused support together with a variety of creative activities customised to the individual needs and interests of the child, young person or adult.

​How we work, the Solution Focused Approach

The core of the Learning Space method is the belief that we all have resources and skills needed to change and resolve our own difficulties.

We are more interested in exploring solutions than in trying to understand problems and trust that the smallest of changes is all that is needed in order to bring about further steps towards further change and progress.

It is important that the children and young people we work with want to take part in Learning Space programmes. We encourage them to set their own objectives and support them to monitor their progress towards these goals. Strategies such as strength cards are used so that children and young people can identify their skills as well as areas for development.

Our work concentrates on finding, building and celebrating successes in children's lives.

Learning Space is an alliance partner of Mindworks Surrey, a group of organisations working together to deliver the new emotional wellbeing and mental health service for children and young people in Surrey. You can find out more about the services and support offered by Mindworks by visiting the website:

Learning Space offers 1:1 solution focused support for children and young people aged 5 - 18 years, who may be experiencing a range of challenges, such as anxiety, isolation, bullying, or difficulty managing emotions. Referrals to our service come via For information around how to access our service,

We offer services from three Surrey locations, Redhill, Tadworth and Guildford, and also within the community and some schools. You can find further information regarding our centres

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Learning Space is a children's emotional well-being and mental health charity that provides individual and group support for 5 - 18 years olds in Surrey.​ Our unique offer is a strengths-based, therapeutic mix of solution focused support together with a variety of creative activities customised to the individual needs and interests of the child, young person or adult.

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YMCA East Surrey's Community Wellbeing Team invites you to attend our free online parent workshops.

These workshops will be held on Zoom and are suitable for parents with children aged 8+. Our Community Wellbeing team will provide you with information and key strategies to support your child. There will also be time for you to ask any questions that you have via the online chat function.

Understanding, expressing and managing emotions
Wednesday 11 January 2023 | 18:30 - 19:30
Wednesday 15 March 2023 | 18:30 - 19:30
Wednesday 17 May 2023 | 18:30 - 19:30
Wednesday 12 July 2023 | 18:30 - 19:30
Wednesday 11 October 2023 | 18:30 - 19:30
Book your free place here
Talking to your child and supporting them to cope with worries
Wednesday 15 February 2023 | 18:30 - 19:30
Wednesday 12 April 2023 | 18:30 - 19:30
Wednesday 14 June 2023 | 18:30 - 19:30
Wednesday 13 September 2023 | 18:30 - 19:30
Wednesday 15 November 2023 | 18:30 - 19:30
Book your free place here
If you have any questions about these events, please email us at communitywellbeingteam@ymcaeastsurrey.org.uk

Active Surrey will run this workshop in conjunction with YMCA East Surrey's Community Wellbeing Team, giving tips on how to help your child reach their potential physically and mentally. Learn about the Tree of Wellbeing and the links to activity, nutrition, hydration and sleep.

Dates of the workshops will be:

Thursday 19 January 2023 | 18:30-19:30
Thursday 9 February 2023 | 18:30-19:30
Book your free place here

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YMCA East Surrey's Community Wellbeing Team invites you to attend our free online parent workshops. These workshops will be held on Zoom and are suitable for parents with children aged 8+. Our Community Wellbeing team will provide you with information and key strategies to support your child.

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You might find the answers to some of the frequently asked questions help you.

School cycle training

There is a full cycle training programme in schools.

Community courses

Free Adult Cycle Training
Due to a grant from Active Travel England, we are able to offer a 100% discount for any adult cycle training until March 2024.

In addition, if you are registered for the free Surrey Active Travel app, Better Points, you will be rewarded 5,000 points (worth £5) for attending an adult cycle training session. Points can be converted into high street shop vouchers amongst many other options.

Please click on the 'Book Online' button below to see what courses are currently available. If the courses are full or not quite what you are looking for, please email to register your interest public.cycletraining@surreycc.gov.uk

Surrey County Council cycle training scheme is accredited to the National Standard for Cycle Training. All of our instructors are Surrey County Council employees and are nationally accredited, have passed all safeguarding checks and participate in a full programme of continuing professional development.

When you book a course we collect some personal information - please read our privacy notice for details.

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You might find the answers to some of the frequently asked questions help you. There is a full cycle training programme in schools. Free Adult Cycle Training Due to a grant from Active Travel England, we are able to offer a 100% discount for any adult cycle training until March 2024.

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Free Life Skills Courses (CAP): seeing where your money goes, saving money, talking about money

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Free Life Skills Courses (CAP): seeing where your money goes, saving money, talking about money

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Need help to get out of debt? Getting a job? Managing your money? We provide free services across the UK.

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Finding the right school for your child

From 1 September, secondary school admissions for 2024 will be opening. If you are a parent or carer with a child reaching age 11 between 1 September 2023 and 31 August 2024, they will be due to start secondary school in September 2024 and you have until 31 October 2023 to apply for their school place.

If you miss the deadline, you will reduce the chances of getting one of your preferred schools for your child.

To help you prepare, here's everything you need to know about the schools application process.

How to apply

We encourage all applications to apply through our online admissions system webpage, which is quick, easy to use, and available all day, every day. By applying online, you'll be able to receive the outcome of your application by email.

When applying, you can choose up to six schools that you would like to apply for. You must name the schools in order of your preference. If your child can be offered a place at more than one of your named schools, the offer will be for the one that is listed highest on your preferences.

We recommend that you apply for six schools in total if possible, in order to increase your chances of being offered a place at one of your named schools. Naming fewer schools on your list of preferences does not increase the chance of you being offered a place at one of those schools, but instead may increase the risk of being offered a place at a school that you have not named.

The online admissions system webpage can provide you with a step-by-step explanation of the full admissions process, and further information on each step, which includes:

Step 1: Research and choose schools to apply for

Step 2: Complete the application form

Step 3: Complete any supplementary forms

Step 4: Applications are assessed

Step 5: We offer you a place

Step 6: You accept or decline the place

Step 7: What to do if you don't get a place at your preferred school

The first step is a crucial part of the process, so we've provided our top tips for researching schools below.

Top tips for researching secondary schools

Deciding which secondary schools to apply for is a big decision, so it's important to research schools in order to find the right one for your child. To help you with researching schools, we've compiled a list of key things to consider when exploring your options:

What is the school's admissions criteria?

Admissions criteria will vary from school to school. You can check the admission criteria for secondary schools in the schools admissions booklet web page or on the school's own website. Consider how these may affect your chances of being offered a place.

Many schools base their admission criteria on the distance between your home and the school, and priority is usually given to siblings, so make sure to research first to find out what your options are. Each school must display its admission arrangements on its website or a link to the local authority's admission arrangements.

Where is the school and how will your child get there?

It's important to think about how your child will be getting to and from school. You can find schools in your area using our Directory of Surrey schools web page, which allows you to search via a range of different filters, including phase, type, and location. You can also check a school's approximate distance to your home on the school map web page.

It's also worth checking if your child may be eligible for travel assistance to school. You can check your eligibility via our travel assistance to school webpage.

What are their policies and achievements?

You can find basic information on each school, including contact details, links to the school's website and Ofsted results, as well as admissions and appeals information on our Directory of Surrey schools web page.

You can also find details of their policies, achievements, and exam results by visiting the school's own website or by reading their brochure. You'll find a brochure on most schools' websites. This will give you an idea of which subjects the school specialises in so you can consider whether these match your child's interests and talents.

Have you been to an open evening?

Before making any final decisions, we highly recommend visiting all of the schools that you are considering applying for. You can find details of open evening dates on the school admission booklet webpage.

During your visit, take a look around the facilities, go to the headteacher's presentation, chat with the student tour guides and talk to the teachers. Take your child along with you so you can gauge their reaction to the school. After all, it's all about finding the right fit for your child.

Primary school admissions are coming soon

Parents with children starting primary school in September 2024 can start applying for a school place from 30 October 2023 and have until 15 January 2024 to complete their applications.

We'll be sharing a similar article on primary, infant and junior school admissions in Surrey Matters in late October.

More from families and young people

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All the information you need if you are searching for the best secondary school for your teenager. List of resources of how Surrey County Council can help you find the best school for your child.

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Free online course: First Steps to Understanding Emotionally Based School Non-Attendance

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Free online course: First Steps to Understanding Emotionally Based School Non-Attendance

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Find out about the range of adult learning courses on offer across Surrey.

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Parents and carers - if you don't know how to sound out phonics, then check this link out. It will show you how to sound out phonics.

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Sandfield uses Pearson's Bug Club Phonics to help to teach children how to read and write. Here is a guide to what it is.

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https://www.elizabeth.org/gg

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Helping you guide children through grief at different ages and stages of their lives

Our guides, created and reviewed by experts, are designed to help those who love and support grieving children learn what to do and not do, what to say and not say. You'll find our first guide below.

Our next guide, which covers the basics of how to deal with grief, will be published in early June. We're in the process of doing research, conducted by Georgetown University, into the number of guides we need to develop going forward.

​

All of our guides are free and we encourage you to share them.

This 'how-to' guide was written for aunts, uncles, and close relatives of an 8-year-old niece whose mother died.

How do children grieve at different ages? How to talk to children about death. Should children attend funerals? What is anticipatory grief, and how to handle it. These are some of the topics covered in our bereavement basics. Learn more.

If you find this valuable, please consider a donation to help cover the cost of this work

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Supporting children with a.terminally ill parent

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Parenting Courses for the summer holidays

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Parenting Courses for the summer holidays

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https://www.surreycc.gov.uk/schools-and-learning/adult-learning/courses/search?keyword=parenting

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Find out about the range of adult learning courses on offer across Surrey.

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8 Sleep Tips for Kids with ADHD and Asperger Syndrome (ASD) (Info from the Brain Balance centre) 

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8 Sleep Tips for Kids with ADHD and Asperger Syndrome (ASD) (Info from the Brain Balance centre) 

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Help Your Child Get More Sleep
Kids with ADHD and Asperger Syndrome (ASD) often struggle to get enough sleep, and, according to the American Academy of Sleep Medicine, kids with ADHD who get inadequate sleep experience significant deterioration in their ability to pay attention and achieve academic success. While sleep may be hard to come by for kids with neuro-developmental disorders, a recent study suggests that even moderate sleep gains (approximately 30 more minutes each night) can lead to improved alertness and better behavior in school-aged children. Find below eight tips to calm your child before bedtime and help him or her get more restorative sleep.

Exercise daily and avoid trigger foods. Make exercise and nutrition priorities for your family. Kids should get at least an hour of physical activity each day. While exercise will help keep kids physically fit, it will also help them sleep better at night. In addition, make healthy eating habits the norm for your family by avoiding caffeine and artificial ingredients that may promote hyperactivity.

Stick to a schedule. Decide ahead of time with your child what the night time routine will be, and include when to bathe, brush teeth, read, etc. Remember, kids with neuro-developmental disorders like ADHD and Asperger Syndrome (ASD) need routine and predictability even more than other kids. Make sure the hour before bedtime is calm and quiet and that lights are kept low so the body can produce enough melatonin, the body's natural sleep hormone.

Set a bedtime alarm. Just as you set an alarm for waking, consider setting a bedtime alarm so kids associate their bedtime with a clock or timer instead of feeling like sleep is a parental demand. Make sure the sound of the alarm is quiet and not intrusive. Eventually, your child will naturally associate the sound of the bedtime alarm with sleepiness.

Use white noise and blackout curtains. Kids with sensory issues often have extremely sensitive hearing. Using white noise or nature sounds to block neighborhood or household sounds is essential. Try an air purifier or fan for white noise or download an app that offers different nature sounds. You may have to try several sounds before you find one that works for your child. In addition, use blackout curtains to eliminate light in the room. Too much light at bedtime can interfere with the body's melatonin production, so avoid screen time an hour before going to bed as well.

Try aroma therapy. Essential oils like lavender, chamomile, sandalwood, or vanilla can be calming for many people who experience sleeplessness. Let your child choose a calming scent that appeals to him or her, and then dab a little oil on a cotton ball and place it in his or her pillowcase.

Reduce anxiety. Anxious kids, like anxious adults, often have too much on their minds to fall asleep at night. Use these strategies to calm an anxious child so he or she has a better chance of falling asleep naturally.

Sleep with a weighted blanket. Kids with neuro-developmental disorders like ADHD and Asperger Syndrome (ASD) often crave deep pressure and have poor proprioception, which means they have trouble understanding where their bodies are in space . A heavy, weighted blanket can apply deep pressure to muscles and joints throughout the night, which helps regulate a disorganized sense of self and calm an overactive central nervous system.  Organizing and calming the senses can support the body's natural ability to fall asleep.

Consider melatonin. If you've tried all of the above sleep suggestions, and your child with a neuro-developmental disorder still isn't getting enough sleep, ask your health care provider about supplemental melatonin. It could be that your child isn't producing enough melatonin naturally to fall asleep and stay asleep. Melatonin dosing varies by age and size, so be sure to check with your healthcare provider about whether supplemental melatonin is right for your child.

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https://www.mindworks-surrey.org/

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Emotional wellbeing and mental health services for children and young people, including the CAMHS service, now known as Intensive Interventions.

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https://www.mindworks-surrey.org/our-services/group-interventions/groups-parentscarers

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Eikon offer parent/carer support webinars which can support the mental health and wellbeing of their children and young people at home. Combining both theory and practical strategies, the webinars offer a range of accessible ideas for parents to choose from, and to find those that will best suit their family. The webinars last for about an hour with time for questions and answers. The webinars are free to attend and are open to all parents living in Surrey or with children attending school within Surrey. Register through their website or email Schools@eikon.org.uk. See below the list of webinars on offer.

Supporting your Child with Self Esteem and Confidence - Secondary

Supporting your Child with Self Esteem and Confidence - Primary

Supporting Your Child With Transition - For Parents of Children with SEND

Supporting your Child with the Transition to Secondary School

Supporting your Child's Wellbeing & Mental Health (Primary)

Supporting your Child's Wellbeing & Mental Health (Secondary)

Supporting your Child through Year 10 & 11

Supporting your Primary Aged Child with Anxiety - Part 1

Supporting your Primary Aged Child with Anxiety - Part 2

Supporting your Child's Self Esteem and Confidence

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Eikon offer parent/carer support webinars which can support the mental health and wellbeing of their children and young people at home. Combining both theory and practical strategies, the webinars offer a range of accessible ideas for parents to choose from, and to find those that will best suit their family.

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Free courses for parents - understanding your child/ teenager.

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Free courses for parents - understanding your child/ teenager.

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https://surreyeducationservices.surreycc.gov.uk/Article/142475

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Free online guides for parents and carers; Understanding your child / teenager | Surrey Education Services

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Free online guides are available for families living in Surrey with top tips from childcare, education and NHS health experts. You can get free access to the online guides by using the code 'ACORN' and visiting the In Our Place website. The following guides are available:

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FREE - Mindworks Parent Courses for Mental Health Awareness Week

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FREE - Mindworks Parent Courses for Mental Health Awareness Week

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https://forms.office.com/pages/responsepage.aspx?id=rHaAI2a2rUCyonQHz18Eta0HVNmzJpJFsJn1RZ5cxVNUOVZPVldSNDBCR1IzWUlaSFdRRDBXM0xBWC4u

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EBSNA Flyer Free Course for Parents June (1)

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English as an Additional Language Support

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English as an Additional Language Support

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https://guildfordnscc.surrey.sch.uk/english-as-an-additional-language/

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Before your child joins our nursery, we'll make sure you are happy with the way we work and communicate with you and your child, starting with pronouncing your child's name correctly! We'll show you how we help your child to learn English alongside their first language (which we really value.)

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https://fiveminutemum.com/

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So here it is. My only rule. Always let the kids come to you. Try not to clap your hands and say "OK kids we are going to do this activity now." Even in your best 'Meryl Streep THIS IS GOING TO BE AWESOME acting voice', they KNOW. They just KNOW. In their little heads they go..."Yep,...

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Five minute, fun, easy games for busy parents to do with little kids. Maximum fun, minimal effort.

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https://helpforhouseholds.campaign.gov.uk/

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Free hour long online courses: The brain-body connection, 5 ways to wellbeing, Positive communication and connection, The importance of play, Promoting good sleep

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Free hour long online courses: The brain-body connection, 5 ways to wellbeing, Positive communication and connection, The importance of play, Promoting good sleep

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https://eikon.org.uk/parent-webinars/

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Our webinars for parents and carers explore ways in which they can support the mental health and wellbeing of their children and young people at home. Combining both theory and practical strategies, the webinars offer a range of accessible ideas for parents to choose from, and to find those that will best suit their family. The webinars last for about an hour with time for questions and answers. The webinars are free to attend and are open to all parents living in Surrey or with children attending school within Surrey.

We are running sessions on:

Supporting your Child's Wellbeing & Mental Health (Primary)

The brain-body connection

5 ways to wellbeing

Positive communication and connection

The importance of play

Promoting good sleep

Supporting your Child with the Transition to Secondary School - For Parents of children with SEND

The Resilience Framework

Making a Plan

Understanding Responsibility

Making Friends

Helping Children to know their strengths

Supporting your Child with the Transition to Secondary School

Focusing on resilience

The resilience framework

Growth mindset

Friendship worries

Helping your child know their strengths

Supporting your Child through Year 10 & 11

Identifying signs of stress and worry

Strategies for supporting stress and worry

Relaxation techniques

Supporting revision

Motivation

Supporting decision making for life after Year 11

Supporting your Primary Aged Child with Anxiety (2 part webinar)

This webinar brings a focus to general wellbeing followed by practical tips and strategies to manage anxiety. You are welcome to join all or part of the webinar.

Part 1: General Wellbeing

Childhood brain development and the body-brain connection

Strategies for positive communication and connection

Practical ways to support wellbeing that best suit your child

Sleep routines

Part 2: Managing Anxiety

Introduction to anxiety

Triggers, signs and symptoms

Cycle of anxiety (using Cognitive Behavioural Model)

Suggestions and strategies to manage anxiety

Signposting (request for support process)

Supporting your Child's Self Esteem and Confidence

Strategies for supporting resilience

Learning to fail

Creating opportunities for expression

Pillars of self esteem

Who is on my team

Supporting parents wellbeing

Please click on the heading of each webinar to see the upcoming dates and register your interest or contact

*protected email*.

The webinars have been very well received by parents, here is some of the feedback:
' 'Fantastic presentation with the right amount of detail, theory and practical suggestions. Definitely do more of them please!''

' 'I attended as a teacher (Head of KS2 in Primary School). This was pitched perfectly, both presenters were engaging and informative and completely non-judgemental, despite some challenging questions. If this was a tripadvisor review, it would be 5*. Thank you.''

' 'Thank you for sharing this info, my daughter suffers from anxiety so I found this webinar interesting. I also liked the underlying positivity, it left me with a "I can help my child through this" feeling''

For more information about the Parent Webinars, please contact us via *protected email*.

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Our webinars for parents and carers explore ways in which they can support the mental health and wellbeing of their children and young people at home. Combining both theory and practical strategies, the webinars offer a range of accessible ideas for parents to choose from, and to find those that will best suit their family.

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Surrey Care Trust - supporting families through some of life's challenges.

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Surrey Care Trust - supporting families through some of life's challenges.

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Surrey Care Trust - Nurturing skills | changing lives

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We’re the local charity working with volunteers to make Surrey a place where vulnerable people have the opportunities, skills, and support to achieve their potential. Our unique mentoring and skills training helps families, vulnerable young people, and low-skilled adults.

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The Matrix- Get Help - Get Advice -Get involved

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The Matrix- Get Help - Get Advice -Get involved

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https://www.matrixtrust.com/

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MATRIX - Youth Work | Schools Work | Guildford

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Family Voice - Speaking Up For Families of Children and Young People with Additional Needs.

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Family Voice - Speaking Up For Families of Children and Young People with Additional Needs.

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https://www.familyvoicesurrey.org/

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This suggestion box is for any comments and suggestions you feel can help us as an organisation to improve and work more efficiently and effectively.

Become a trustee

Do you have a passion for the voice of parents and carers of children with additional needs to be heard? Family Voice Surrey (FVS) is looking for people who can bring sound judgement, good business skills and a willingness to give their time to form our Board of trustees as we move forward as a Charitable Incorporated Organisation.

click here for more information

Our ability to influence decisions is directly related to the weight of our voice and membership, so please sign up today.

FVS Monthly Overviews

You will no doubt have joined us in one of our many coffee mornings or speaker events that we tend to host via Zoom, but it's likely that you're less aware of the work we do when working with partners such as the local authority, health partners or the voluntary sector.

Read them all here

TELL US YOUR STORY

If you have a story to share/tell us then please complete one of our 'Tell us you story Forms' - you can be as detailed as you like, but it does not need to be an essay. We want to hear from you good or bad! Click on the icon to complete the form.

Family Voice Surrey Connect House Kingston Road Leatherhead Surrey KT22 7LT

t: 01372 705708 e: contact@familyvoicesurrey.org

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This suggestion box is for any comments and suggestions you feel can help us as an organisation to improve and work more efficiently and effectively. Do you have a passion for the voice of parents and carers of children with additional needs to be heard?

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https://stjohnstokeguildford.churchsuite.com/events/siogfzbj

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Tuesday, 11 April 2023

9:30am - 12:30pm

St John's Stoke, Stoke Road

About

Holiday club will be taking place 9.30am - 12.30pm from the 11th - 14th April at St John's Stoke. To sign up please select the ticket which indicates the number of days your child will be attending and complete the questions. If you have any questions get in touch via office@stjohnstoke.com

Location

St John's Stoke, Stoke Road

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Holiday club will be taking place 9.30am - 12.30pm from the 11th - 14th April at St John's Stoke. To sign up please select the ticket which indicates the number of days your child will be attending and complete the questions.