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This is our group logo.

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1. Chong Ken Fah - Born on 22/11/2001, at Duchess of Kent Hospital, Sandakan Sabah. Work Experience: Work in family business. Role in this Assignment as a promoter and seller.

2. Intan Nafisa Binti Sulaiman - Born on 14/05/2001, Hospital Selayang, Selangor. Work experience: Sales Assistant and Cashier. Role in this assignment is financial.

3. Nur Atikah Bt Khairil Anwar - Born on 08/01/2001, Hospital Papar, Sabah. Work Experience: Experienced in Following Annual Bazaar Sales(2018 - 2019). Role in this assignment is doing part Online Marketing Activities.

4. Awang Muhamad Luqman bin Awang Kamel - Born on 4/11/2001, Hospital Umum Sarawak. Work Experience: once worked in restaurants, furniture stores, dropship fish crackers, and cake ingredients factories. Role in this assignment promoter and seller.

5. Rebecca anak Tol - Born on 08/05/2001, Hospital Kapit. Role in this assignment is Seller and promote the product.

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This bank statement shows the inflow and outflow of money. First of all, the capital required is RM520.00, including delivery charges to Sabah and Sarawak. The capital price of the goods alone is Rm360.00, equivalent to 36 jars that need to be sold. This price indicates that we have bought 36 jars at RM10.00 and have to sell them for RM14.00 to the customer. So each member will invest RM72.00, and the shipping price is borne by the members themselves due to different places and areas. Therefore, each member has a different fee. While on the peninsula, free shipping when purchasing five containers and above. Here only four members are charged delivery charges due to the area outside the peninsula. The transaction I made of RM278.00 through the Maybank account includes the capital money of two other members, namely Awang and Rebecca. In addition, this bank statement also shows proof of payment of some customers who have purchased our products. It is because the rest of the customers will be paying in cash.

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The task I had to do was find a supplier. Also, I have to do a price survey and bargain with it to get the best price. I looked for this provider from Shopee and connected on WhatsApp and Telegram to make it easier for us to communicate. In addition, I also edited some photos in this business’s Instagram account and created the business logo. Next, I started the financial records section of the company because I was the one managing the supplier’s money. So make it easier to understand the money coming in and out of this business.

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My reflection throughout the completion of this group project is that I learned a lot of knowledge in terms of business, communication with suppliers, how to use excel and Go-eCommerce. The most challenging thing for me in this group project was to use excel to see the money coming in and out. It is because I have never used it before. So it made me have to work harder to understand how to use it. Next, Go-eCommerce is also a new thing for me. So I learned to use it through Youtube. Finally, I would like to thanks the lecture who have mentored me. In addition, do not forget to my team members because they gave a lot of cooperation in terms of time, capital, and guidance throughout this project.

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We chose to use the Instagram social page. So far we have managed to gather a total of 35 followers on the social site. Our followers consist of family and contacts between members of our group. In addition, there are also outsiders who follow our social sites.

USERNAME: chocojarnutella
LINK:https://www.instagram.com/chocojarnutella/

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This is one example of a product we sell. We upload product images along with captions. The caption method we use to promote our products is hard sell. Hard sell is one of the techniques in promoting products in business, where the seller uses action-oriented sentences. For instance, we use the caption "Loss if you don't try !! The price is also reasonable and worth buying. Get it now before the stock runs out"

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This is a product we sell. We upload pictures with soft sell captions. The use of soft sell captions indicates that the seller is trying to influence the buyer subtly, or figuratively. Not too forcing buyers to buy their goods yet the verse persuades buyers to buy more politely. For example, we use the caption "Anyone want to eat a choco jar? Very delicious. The price is also reasonable. Worth buying"

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ATTENTION:

To impress our customers, we made a post on our instagram page informing that our business started operating. Apart from that, each member of the group has also promoted our business through their personal social sites such as instagram and also whatsapp.

INTEREST:

After announcing that our business has started operating, we attract the interest of our potential customers. We advertise the types of flavors of products we sell. There are 4 types of flavors that we sell, among them are Original, Tiramisu, Strawberry and Hazelnut.

DESIRE:

Our Instagram page must be neat and attractive so that customers are interested in our posts. The selection of the appropriate color is also our point of emphasis. Our theme color is choclate color, in accordance with the product we sell which is chocojar. our social site will be kept updated with information to ensure customers know that our business is still operating. What we post are videos about the product, quotes related to chocolate and also feedback from customers.

CONVICTION:

After selling our products to customers, we ask for feedback from them. The feedback from them was very meaningful. All Chocnut customers are satisfied with the products and services we provide. There are customers who make posts on their social sites. The results of their posts can also make the presence of chocnut noticed by others. Especially to those who do not yet know the existence of Chocnut. Part of the customer feedback, we showcase in insta story, so that others are confident to get our business products.

ACTION:

Finally, to ensure our promotional technique is successful, we use the hard sell caption technique where, we ask to buy now because stocks are limited for example. This technique to some extent helps speed up the process of buying our products.

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We make sure our instagram page is always active. We will post something either a picture or a video related to our product which is chocojar. In addition, we also post a quotes related to chocolate. Sometimes, we insert a little joke that is related to chocolate while promoting our products. Posting will consistently reassure customers that our business is trustworthy and also still operating.

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My reflection throughout the implementation of this portfolio project was that I could learn about many new things. If before I only sold while following the annual bazaar and the operating time was short. But this time I learned how to run a business more efficiently. Moreover I am required to manage the social media of our business. I try to make sure I post consistently on our instagram page. I have also gotten a lot of help from teammates who are more experienced in managing the business.

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This income statement shows the outflow and inflow of money for this business. It is divided into four sheets: sales, cost, weekly sales, and cash flow. In the first sheet is sales. We recorded the total quantity of Chocojar according to the sold flavors. The total sale price we got was RM 504.00. Next, sheet two is cost. We record business costs such as starting inventory and runner fees. The total cost is RM 520.00. It shows the amount of money we spend to run this business. In the third sheet are weekly sales. We record sales every week to see profits. Profit can flow through this third sheet which is RM 148.00. Lastly is cash flow. This section is divided into two, namely cash inflow and cash outflow. Therefore, we can easily see the money coming in and out, and the cash balance we have is RM 508.00.

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Go-eCommerce is an ideal website for entrepreneurs. It is because it can make it easier for the entrepreneur to see his business process. It shows sales revenue and profit each month and year. In addition, there is also the number of expenses incurred during this business process. Thus, entrepreneurs can see and plan more clearly for future sales results.

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The name of our business is ChocNut. We chose this business name because we sell sweets called chococojar. We are selling the chocojar with a few different flavors like chocolate, Tiramisu, strawberry, and Hazelnut. This product mixed coco crunch and the chosen flavor so it makes the taste so good and its good to all ages. It was so delicious and healthy. For the color selection for the logo, we choose brown because it suits our sales, which is chocolate flavored. Study result state that brown’s is the color of the Earth and is comforting and nurturing. The color brown affects the mind and body by creating feelings of wholesomeness, stability, and peace. We selling this product as a drop shipper. we are selling this product to east and west Malaysia such as Sabah, Sarawak, and Selangor. Each one of us sells 7 to 8 chocojar to the customer. We are promoting our product on Instagram and WhatsApp status and it's working well. The gross profit that we got from these sales is RM504. Almost all of the customers gave us good feedback. we hope that we can continue selling this product in the future.

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My reflection throughout the implementation of this portfolio project is I very enjoyed doing this kind of assignment. why I say so is because it gave me the experienced to sell something to others and I can learn how to run my own business one day. Thus, now I know the feeling of the business person, it was not that easy to gain customers. I was very saluted to the small businessman or girl that can run their business until succeed to the top of the world. After that, i was very happy because all of my groupmate is very kind and gave cooperation while doing this assignment. I hope one day I can use all of this knowledge to run my own business.

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The task that I was doing in this assignment is other than selling these products I also promote the product to others and create social media for business. in this e-portfolio, I was directed to design this padlet and do other stuff.

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1.      Business Name : ChocoJarNutella

2.      Location Business:  Online on Instagram

3.      Type Of Business: Partnership

4.      Operation Hours: 24 hours

5.      Links To Online Businesses:-Instagram : https://instagram.com/chocojarnutella?utm_medium=copy_link

6.      Customers’ problems that you address / solve with your business offerings:

We will face various challenges and problems in the business world when starting and running your business. However, it is good that we face various problems because we will learn from the mistakes we make and improve so that our business will be more successful. We face when trading Chocojar is that we fail to understand the customers' wants. This is because all the customers do not have the exact wants as other customers, which causes us not to serve them with what they want. For example, some customers say they taste of Chocojar is too sweet, and some customers taste Chocojar. Therefore, we have found a solution to the problem that every customer who buys our products needs to provide feedback on our products to find out and improve our weaknesses.

Next, the problem we face when trading Chocojar is that we find it difficult to find customers to buy our Chocojar. This is because the public is concerned about getting out due to the increasingly rampant Covid 19 infection. Therefore, we have found a solution to this problem that we sell and promote our Chocojar online on social sites such as Instagram. This can help customers buy our Chocojar easily and not have to leave home because they can buy online without worrying about Covid 19 infection. Selling and promoting products online is the latest trend for business because it gives many benefits and advantages to its users if they are good at taking advantage of it.

The problem with the last customer we encountered when trading Chocojar was that we sold our Chocojar at a high price. This is because shipping costs are too expensive between Peninsular Malaysia and Sabah/Sarawak, and we want to increase our profit margins among the factors we sell expensively. Therefore, we have found a solution to the problem that we will give a discounted price to our customers so that customers do not feel the price of our Chocojar is not too expensive.

In conclusion, We have learned a lot from the problems with our customers that we will be more mature and experienced in business and make us even better in our business.

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Awang Muhamad Luqman Bin Awang Kamel(82247)

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Awang Muhamad Luqman Bin Awang Kamel(82247)

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In this project, I have done the task of selling products and promoting products to the public. I have also been involved in preparing this e-portfolio by creating a background of the business section.

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My reflection throughout the implementation of this portfolio project is that I get to experience and learn various new things in real business situations. I also learned business online and it is the latest trend in business and it is easier to get customers. We started an online business using our product Instagram page which is chocojarnutella. In addition, I am also the first to run a business in collaboration with other students and all our members are able to do each task well to make this business a success. I was also able to improve my skills in solving problems with customers in this business. For example, a customer complained that I was selling Chocojar expensively and I solved this problem by giving a discounted price to make it cheaper. My experience in this business i am unforgettable and this experience is very important for me for the future if i want to open a business later.

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In the implementation of this project, apart from me being assigned to sell our products, I am also responsible for managing our Instagram social site which is Chocojarnutella. Upload photos consistently with captions which can keep our business Instagram active. Next, I was given the task of preparing a report on the online marketing activities section.

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Business Model Canvas (BMC) Choc Nut Nutella

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In my first reflection, while completing this portfolio project, I was learn a lot of new things especially about the business world. The main challenge for me was when we asked to run a business, moreover I had never been involved with any business and had no experience in managing a project and job. It was more challenging for me when I was asked to sketch a product catalogue because I was less skilled in designing, however with the help of a teammate, I was able to complete this task successfully.

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Apart from being a product seller and promoting our product, I am also responsible to design our product catalogue to attract costumer