# data[].attributes.body
Company posts promotional videos on social media

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Company put up self-service kiosk for customers to have an efficient process of purchasing the products

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Company observe customer's positive/negative reviews on platforms (Social media, blogs posted)

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Staff welcomes customer, takes customer order while at the counter and process payment

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In-store observation (observing customer's payment process in store)

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Company posts promotional videos on social media

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social media platform
> Tiktok
> YouTube

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food delivery platform
>GrabFood
>FoodPanda
>GrabDeez

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Cashier

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video of 4finger's advertisement

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Social media platforms
Food Vloggers

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Mystery Shopping

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observing social media (+ve / -ve comments about 4F)

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Feedback Form

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Social Reviews/Forums (Trip Advisor)