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that's very good that you have check with them if you can please attach the conversation with them here as screenshot so we can further more investigate this and find you a solution.

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im happy that you done the steps that provided in the article , so lets dobule check what you have done and guide you step by step for checking that is not local issue and if it will not solve the issue i will escalte this to the higer technical team for better checking.

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while i will happily would done this for you but unfortanly my permission are limited to this kind of actions, but i can guide you step by step to achieve that.

so in the meantime you can use this article to make the prefect change.

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that's a good question just to make sure why you want to change the static gridlines and maybe we can find a better solution

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wix is allowing for multiple option to edit your site and we will be more than happy to receive your feedback and in the meantime lets check for a workaround solution.

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sure this thing can be analyses and we will be more than happy for your coapration and to give you the best result

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if you are meaning of the fee of the pricing plan so you understand correctly that is free of fee

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good for checking this out and im sure this article can improve what you trying to achieve or maybe give you some guidance to make a better result for you.

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good question let me check this for you ,couple of minutes please

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show that you are willing to find out or express understanding

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avoid using "No" at the beginning of the sentence

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1. Turn on Active listening
2. Show understanding of user's emotions

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1. No robots allowed! Customize the HC articles

2. No need to put dots in the end of every sentence

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Switch from negative to neutral/positive

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1. "please" when asking for smth.:"Could you please clarify?"
2. express gratitude: "Thank you for clarifying", "I appreciate your patience", "I truly appreciate your cooperation"

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1. Check experts replies
2. Think what can be improved
3. Write down the updated reply
4. Check the DOs/DON'Ts tips below